Vista - windows live mail has stopped working

Hello,
I just installed windows live mail. When i click on the mail icon i get this
message. "windows live mail has stopped working, a problem caused the
program to stop working correctly. windows will close the program and notify
you if a solution is available." windows does not close the program, i must
close it myself
I have un-installed and re-installed with no success.
windows vista

Hi Nitro.

You might want to try a complete uninstall^^ of WLMail in the hope of
correcting it if the problem is in the registry or the Message Store. I
gather from your post that this is the first time you have installed
WLMail and you can't even start it, so parts of the method below may not
be relevant to your installation.

^^Complete uninstall:
1. After backing up your messages & accounts through the export
options, uninstall Windows Live Mail through Control Panel.

2. Now use Regedit (or your favourite registry editor) to delete the
registry Keys (if they exist):

HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail

HKEY_CURRENT_USER\\Software\Microsoft\Windows Live Mail desktop
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail desktop

3. Now navigate to your WLMail Message Store folder** and rename it (so
you can keep it as a backup - messages can be dragged from the message
store to your WLMail interface as a method of importing them).

4. Go to the 'Windows Live Mail' 'Program Files' folder (C:\Program
Files\Windows Live\Mail) and delete it.

5. Run Windows Live Beta Remover*** if necessary.

6. Reboot your computer.

7. Now install WLMail and import your accounts and messages****. It
may be best to disable any antivirus program you are running while
installing WLM and running it for the first time.

**To find the location of your message store, go
Tools->Options...->Advanced [tab]->Maintenance->Store Folder (the default
location is a hidden folder). If you have moved your Storage Folder from
its default location, you should also delete the old Storage Folder which
remains in the default location -

Vista: %localappdata%\microsoft\windows live mail
(C:\Users\<Windows user account>\AppData\Local\Microsoft\Windows Live
Mail)

XP: %userprofile%\local settings\application data\microsoft\windows
live mail
(C:\Documents and Settings\<windows user account>\Local
Settings\Application Data\Microsoft\Windows Live Mail)

If any extra spellchecking languages have been installed, then the
contents of the "Proof" folder (within the default location Storage
Folder) should be moved somewhere else ready to be moved back after the
reinstall.

***The Windows Live Beta Remover may also be helpful if you have
installed Windows Live beta programs previously.
See: http://support.microsoft.com/kb/940065
Download:
http://download.microsoft.com/downlo...eta-remove.zip
Windows Live Beta Remover removes all the old beta installers.

****Note that because the registry key is deleted, messages, accounts, and
message rules will be imported again from Outlook Express/Windows Mail, so
if you do not want this to happen, first delete them from those redundant
mail clients.

--
Cheers,
Peter
(Windows Vista Home Premium with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in
your philosophy." - Shakespeare
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"nitro" <nitro@xxxxxx> wrote in message
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