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Not properly installed?? 'Mailto' doesn't work

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Old 02-03-2008   #1 (permalink)
Jeff Olsen
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Not properly installed?? 'Mailto' doesn't work

Hello:

When I click a 'mailto:' link in another application, Excel for example:
- I.E. comes to the foreground,
- then an error message pops up, saying "Could not perform this operation
because the default mail client is not properly installed."
- then a new I.E. tab is created, with the 'mailto' statement in its
address bar. The html page says 'Internet Explorer cannot display the
webpage.

Windows Mail *is* the default mail program, and it works normally for all
other mail tasks.
Also, in I.E., when I use the 'Set Program Associations' tool, it shows that
Windows Mail *is* the default program for the 'mailto' protocol.

I can't figure out what else might be wrong?!

Many thanks ...
Jeff

 
Old 02-03-2008   #2 (permalink)
Jeff Olsen
Guest
 
Posts: n/a

Oops! Wrong newsgroup ... (Re: Not properly installed?? 'Mailto' doesn't work

Oops, I'm sorry, never mind. I posted this to the wrong newsgroup. Will post
it to windows.vista.mail.
Jeff
----- Original

"Jeff Olsen" <outriding@xxxxxx> wrote in message
news:ugcqOHuZIHA.4808@xxxxxx
Quote:

> Hello:
>
> When I click a 'mailto:' link in another application, Excel for example:
> - I.E. comes to the foreground,
> - then an error message pops up, saying "Could not perform this
> operation because the default mail client is not properly installed."
> - then a new I.E. tab is created, with the 'mailto' statement in its
> address bar. The html page says 'Internet Explorer cannot display the
> webpage.
>
> Windows Mail *is* the default mail program, and it works normally for all
> other mail tasks.
> Also, in I.E., when I use the 'Set Program Associations' tool, it shows
> that Windows Mail *is* the default program for the 'mailto' protocol.
>
> I can't figure out what else might be wrong?!
>
> Many thanks ...
> Jeff
 
Old 02-03-2008   #3 (permalink)
...winston
Guest
 
Posts: n/a

Re: Not properly installed?? 'Mailto' doesn't work

This might offer some assistance applicable to both x86(32 bit) and x64(64
bit) versions of Vista..the registry location and values are identical for
both versions.
Windows Mail - MailTo link error


--
...winston
ms-mvp windows live mail


"Jeff Olsen" <outriding@xxxxxx> wrote in message
news:ugcqOHuZIHA.4808@xxxxxx
Hello:

When I click a 'mailto:' link in another application, Excel for example:
- I.E. comes to the foreground,
- then an error message pops up, saying "Could not perform this operation
because the default mail client is not properly installed."
- then a new I.E. tab is created, with the 'mailto' statement in its
address bar. The html page says 'Internet Explorer cannot display the
webpage.

Windows Mail *is* the default mail program, and it works normally for all
other mail tasks.
Also, in I.E., when I use the 'Set Program Associations' tool, it shows that
Windows Mail *is* the default program for the 'mailto' protocol.

I can't figure out what else might be wrong?!

Many thanks ...
Jeff

 
 
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