WLM 12.0.1606 not always shutting down & minor bugs

Since I installed the latest build (version 1-12.0.1606) WLM has a bad habit
of not always shutting down, leaving "wlmail.exe" in memory until Windows (XP
Pro in my case--fully updated) pops up an error reporting box saying that
"Windows Live Mail has encountered a problem and must shut down etc etc".
Considering that I shut down WLM usually over a half hour prior, this is a
bit disconcerting to say the least. This isn't always the case when closing
WLM but either way it "appears" that WLM did in fact shutdown properly in
that there's no evidence left of the program on the desktop. Only by checking
the Task Manager can you tell that "wlmail.exe" is still in residence and
that's a definite problem that needs to be looked into.

Besides that the program seems to operate correctly and doesn't seem to have
a problem staying up for long periods of time. Some minor UI glitches like
getting stuck in "Feeds" and refusing to switch to "Mail" and having to
restart the program to clear it. Another is the numbers that indicate how
many unread messages are in a given folder not changing as messages are read
or more messages are downloaded. Switching from Mail view to Feed view
usually updates those numbers to the correct count.

One of the biggest problems I'm encountering here is that I can't reinstall
WLM to see if that helps the problems unless I uninstall it first since the
Windows Live Installer won't let a user just reinstall over an existing
install. So what happens to all my email messages if I uninstall first? Will
they be saved or not? Does anyone know a safe way to reinstall WLM?
--
Kirk M.

Are you logged in to Windows Live?
--
Ronald Sommer

"Old Beta Tester" <OldBetaTester@xxxxxx> wrote in message
news:6B0F936C-4DE3-4B51-BF4B-D8FEFF29FBE2@xxxxxx

Hi Ron,

No, I'm not logged in. The reason for this is I simply could find no way to
save my contacts locally when logged into Windows Live. If I was logged in
then any sender that I wanted to save to my contacts was saved online and not
locally. Since I could find no way to change this behavior to save all
contacts locally when I was signed in, I chose not to have WLM sign in upon
start up. Shouldn't matter anyway, the program should operate correctly
signed in or out, yes?

If I'm missing an option to change this behavior in saving contacts when
signed in please let me know. I may have missed something.

--
Kirk M.


"Ron Sommer" wrote:

There is indeed a shut down bug in the current version of WLMail (1606), but thanks to RonnieJP, it has been narrowed down to the option "Upload Larger Images to the Web When Sending a Photo E-mail" being *un-checked*. This option is available only when you are signed in, but if it is un-checked it still causes the shutdown bug even when not signed in. This bug does not usually cause an error message on closing WLMail though, but hopefully checking that option will correct that.
So make sure the option "Upload Larger Images to the Web When Sending a Photo E-mail" is *checked* at: Tools->Options->Send [tab] (available only when signed into Windows Live through WLMail).

There is also a bug affecting the Quick views, caused by deleting a storage folder, and possibly also by deleting a feed. Thankfully though, the WLMail team have given us a quick and easy fix to rebuild the Quick views database, but it requires editing the registry. To rebuild the Quick Views from scratch, you should delete the registry Value "SearchFolderVersion" under the registry key HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail. This will cause WLMail to rebuild its Quick view data store when it is next started.

A repair install can be done on WLMail through the Control Panel's "Add or Remove Programs", but a standard uninstall/reinstall will leave your settings, accounts and messages intact.

--
Cheers,
Peter
(Windows Vista Home Premium with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"Old Beta Tester" <OldBetaTester@xxxxxx> wrote in message news:6B0F936C-4DE3-4B51-BF4B-D8FEFF29FBE2@xxxxxx

Peter.R wrote... Don't forget removing a subscribed newsgroup:
news:ewXS%23PdUIHA.536@xxxxxx

[I was really only looking for an excuse to try mending a message ID ]
--
Noel

You may have misunderstood the contacts storage mechanisms. Contacts will be
stored locally in any circumstances, in a folder called - surprise,
surprise - Contacts, in your Store folder. If you are signed in with a
Hotmail-type Live ID, then the contacts associated with that Live ID will
also be stored by Hotmail, and the two sets will synchronize (i.e. any
change made in Hotmail will eventually be reflected in your local list and
vice versa) and with WLMessenger, if you use that. If you're not signed in,
then there's a separate set of contacts which is only stored locally. Try F1
and look at the third item in the FAQ.

Your shut-down problems might well result from some baggage left over from
beta versions. Try Peter's recipe for a complete uninstall:
news:uL4tA$xYIHA.5160@xxxxxx
--
Noel

"Old Beta Tester" <OldBetaTester@xxxxxx> wrote in message
news:A1BDFE32-9C15-429F-BC75-3F2F9EB3EE1D@xxxxxx

Thanks Noel.

I must have missed that post while I was on holidays without broadband.

--
Cheers,
Peter
(Windows Vista Home Premium with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"Ildhund" <jnllb@xxxxxx> wrote in message news:#oIONniaIHA.4144@xxxxxx

@Ildhund, (thanks for your reply)

Absolutely I misunderstood the contacts storage mechanism. When I read the
third item in the FAQ it states (basically) that when logged in any changes
made to my online "Address Book" which is what I'm using when I'm signed in,
that all changes will be reflected for all "online services and products".
This is reiterated when I click on the "Organize your Contacts" link in that
third FAQ item. To me, that doesn't say anything about a local address book
or does "Products" supposed to mean "local". That's about as clear as mud. If
they meant "Local address book" they should have said so. Thanks for the
clear up. Now perhaps you could help me with an associated conundrum.

I run XP Pro and I have no "Store" folder located anywhere in my OS but
rather a singular "Contacts" folder. Location is "C:\Documents and
Settings\'my acct name'\Contacts" and since the extension for each entry
listed is my Hotmail email address (also my Windows Live ID) I'm assuming
that's the one you're referring to. If you're running Vista that might
explain the difference.

When signed out, the WLM FAQ (almost) indicates that the local address book
used when singed out is not this "synchronized" local one but the default
Windows address book which is not synchronized (I double checked this). This
default Windows address book that WLM uses for "Signed out" contact storage
also has over twice as many contacts listed than the shown listed in the
local "Signed in" contacts folder and exactly matches the content in my WLM
"signed out" address book". My question here is; if WLM is supposed to
synchronize this "Signed in" local "Contacts" folder how do you set WLM to
use that local folder for all local contacts when signed out instead of the
default Windows Address Book? I may have missed something in WLM's options
where finding some options can be as confusing as OE 6's options are.

Hope I'm making this clear enough. I'm old(er)

--
Kirk M.


"Ildhund" wrote:

Thanks for your reply Peter,

I'll sign in and check that check box you mentioned. I remember reading
about that somewhere else but it was just a two line post so it wasn't clear
at all. Thanks for your explanation. On that Quick Views database fix. What's
to keep the DB from being corrupted again when deleting a feed or storage
folder? I'm wondering if that fix has to be done each time?

BTW, I backed up all messages and accounts just in case and used "Add/Remove
Programs" to remove WLM and the uninstaller did not invoke the dialog box
typically seen when a program's uninstaller offers the choice of "Removing"
or "Repairing" an install. It simply asked if I really wanted to uninstall
this program. No "Repair" was offered which to me seemed surprisingly
disappointing.
--
Kirk M.


"Peter.R" wrote:

If you do happen to find the option "Upload Larger Images to the Web When Sending a Photo E-mail" checked, then uncheck it and click "Apply", then check it again and click "Apply" again. I had to do that today to fix the WLMail shut down bug I was suddenly experiencing after a critical incident in WLMail.

Sadly, you will indeed have to apply the Quick views fix again if you delete a storage folder, feed, or subscribed newsgroup.

In Add or Remove Programs, there should be two buttons when you select Windows Live Mail. One being "Change" and the other "Remove". The "Change" button will give you the option to "Repair" or "Remove" WLMail.

--
Cheers,
Peter
(Windows Vista Home Premium with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"Old Beta Tester" <OldBetaTester@xxxxxx> wrote in message news:6C8DC7B4-AD6A-4590-9B5D-C2C2C9B4F4E7@xxxxxx