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Vista - Windows live Mail doesn't open

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Old 03-20-2008   #1 (permalink)


Vista Home Premium 32bit
 
 

Windows live Mail doesn't open

I have installed Live Mail but each time i try to open it nothing happen at all and it doesn't run. I tried several times but also the same problem happen. I have HP dv9000 with Vista home premium. So is there any way to solve this problem?


Thanks in advance for your help...

My System SpecsSystem Spec
Old 03-20-2008   #2 (permalink)
R. C. White


 
 

Re: Windows live Mail doesn't open

Hi, Scorpion.

First question: How did you install Windows Live Mail? And is it the
current version (12.0.1606) or some beta build?

Second question: HOW are you trying to open WLM? From the Start Menu, or
Start | All Programs, or a Desktop icon or ?? Please tell us, step by step,
exactly what you do and what results you see.

Since you've posted via a Usenet Forum, rather than directly to the
Microsoft public news server, we can't tell much from the headers of your
message.

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"scorpion55" <scorpion55.36klr2@xxxxxx-mx.forums.net> wrote in message
news:scorpion55.36klr2@xxxxxx-mx.forums.net...
Quote:

>
> I have installed Live Mail but each time i try to open it nothing happen
> at all and it doesn't run. I tried several times but also the same
> problem happen. I have *HP dv9000* with Vista home premium. So is there
> any way to solve this problem?
>
>
> Thanks in advance for your help...
>
>
> --
> scorpion55
My System SpecsSystem Spec
Old 03-20-2008   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows live Mail doesn't open

Dear R. C. White,
Well exactly what i did is:
  1. I downloaded the latest Live Mail from Windows Live Mail and the version is 12.0.1471.1025 with the size of 2.28 mb
  2. I started the setup and chose to install Live mail
  3. It started to download live mail and installed it
  4. After it finished I started it from everywhere "From the Start Menu and the quick launch"
  5. What happens is it starts saying "Please wait while windows configers Live mail" and then the message disappers and nothing happens afterwards....
My System SpecsSystem Spec
Old 03-20-2008   #4 (permalink)
R. C. White


 
 

Re: Windows live Mail doesn't open

Hi, Scorpion55.

How long ago did you download "the latest Live Mail"? That version is at
least one beta build too old. WLM went "gold" in November and the only
version available since then is the final build: 12.0.1606

Go back to that web page and download the current version. After
installation, Help | About should say:
Windows Live Mail
Version 2008 (Build 12.0.1606)

Let us know how this works out for you.

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"scorpion55" <scorpion55.36l5w0@xxxxxx-mx.forums.net> wrote in message
news:scorpion55.36l5w0@xxxxxx-mx.forums.net...
Quote:

>
> Dear R. C. White,
> Well exactly what i did is:
>
> - I downloaded the latest Live Mail from 'Windows Live Mail'
> (http://get.live.com/wlmail/overview) and the version is
> 12.0.1471.1025 with the size of 2.28 mb
> - I started the setup and chose to install Live mail
> - It started to download live mail and installed it
> - After it finished I started it from everywhere "From the Start Menu
> and the quick launch"
> - What happens is it starts saying "Please wait while windows
> configers Live mail" and then the message disappers and nothing
> happens afterwards....
>
>
> --
> scorpion55
My System SpecsSystem Spec
Old 03-20-2008   #5 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows live Mail doesn't open

I have just downloaded it today 21/3/2008
If you could please give me the link to download from i will be greatful...
My System SpecsSystem Spec
Old 03-20-2008   #6 (permalink)


 
 

Re: Windows live Mail doesn't open


"scorpion55" <scorpion55.36lgb3@xxxxxx-mx.forums.net> wrote in message
news:scorpion55.36lgb3@xxxxxx-mx.forums.net...
Quote:

>
> I have just downloaded it today 21/3/2008
> If you could please give me the link to download from i will be
> greatful...
>
>
> --
> scorpion55
The latest released version is available at:

http://get.live.com/wlmail/overview


My System SpecsSystem Spec
Old 03-21-2008   #7 (permalink)
...winston


 
 

Re: Windows live Mail doesn't open

12.0.1471.1025 is the version number of the WLInstaller.exe(Windows Live installer client executable)

--
...winston
ms-mvp windows live mail


"R. C. White" <rc@xxxxxx> wrote in message news:A06AE2EA-06BC-4B2C-9CA1-FA32322509B7@xxxxxx
Quote:

> How long ago did you download "the latest Live Mail"? That version is at
> least one beta build too old.
Quote:
Quote:

>> Dear R. C. White,
>> - I downloaded the latest Live Mail from 'Windows Live Mail'
>> (http://get.live.com/wlmail/overview) and the version is
>> 12.0.1471.1025 with the size of 2.28 mb
My System SpecsSystem Spec
Old 03-21-2008   #8 (permalink)
R. C. White


 
 

Re: Windows live Mail doesn't open

Hi, Winston.

OK. Thanks for that number.

So, Scorpion55 has the right installer. Now all he has to do is run it and
make sure that when it finishes, his WLM is build 12.0.1606. Then we can
try to help him solve his real problem.

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"...winston" <winstonmvp@xxxxxx> wrote in message
news4EDBB12-9BD8-46FA-8185-16C89AB8AB28@xxxxxx
Quote:

> 12.0.1471.1025 is the version number of the WLInstaller.exe(Windows Live
> installer client executable)
>
> --
> ...winston
> ms-mvp windows live mail
>
>
> "R. C. White" <rc@xxxxxx> wrote in message
> news:A06AE2EA-06BC-4B2C-9CA1-FA32322509B7@xxxxxx
Quote:

>> How long ago did you download "the latest Live Mail"? That version is at
>> least one beta build too old.
>
Quote:
Quote:

>>> Dear R. C. White,
>>> - I downloaded the latest Live Mail from 'Windows Live Mail'
>>> (http://get.live.com/wlmail/overview) and the version is
>>> 12.0.1471.1025 with the size of 2.28 mb
My System SpecsSystem Spec
Old 03-21-2008   #9 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows live Mail doesn't open

Hey Guys,

I have the latest version of live mail and i downloaded it from the web. I have installed it successfully on my PC " it has XP SP2 " and it worked fine but on my laptop it doesn't work.
My System SpecsSystem Spec
Old 03-21-2008   #10 (permalink)
Earle Horton


 
 

Re: Windows live Mail doesn't open

I see you have "have *HP dv9000* with Vista home premium". WLM works fine
on my Dell Inspiron with Vista Home Premium , 2 Gb memory. Do you have
anti-virus software blocking it? Is there an error message? Is your
network connection working? Do you have all software updates installed? If
you do Ctrl-Alt-Delete, Start Task Manager, do you find "wlmail.exe" listed
as a process?

Earle

"scorpion55" <scorpion55.36mor1@xxxxxx-mx.forums.net> wrote in message
news:scorpion55.36mor1@xxxxxx-mx.forums.net...
Quote:

>
> Hey Guys,
>
> I have the latest version of live mail and i downloaded it from the
> web. I have installed it successfully on my PC " it has XP SP2 " and it
> worked fine but on my laptop it doesn't work.
>
>
> --
> scorpion55
My System SpecsSystem Spec
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