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| | #1 (permalink) |
| | Windows Live Mail cannot access Hotmail messages I run windows Live Mail under Vista Ultimate on a notebook with ample capacity. I cannot access the messages from my Hotmail account when loggind onto Live Mail. This is the one I used to sign in. Yet my hotmail account works perfectly well when I access it with Windows Live Hotmail. I suspect that Live mail does not support the same variety of character for the password as Windows Live Hotmail does. My pass word includes some non alphanumeric characters. I am not sure but I would like to know why my hotmail account which is registered as a live ID works with Live hotmail but does not with Live mail. Thanks -- Regards CyberJeff |
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| | #2 (permalink) |
| | Re: Windows Live Mail cannot access Hotmail messages See https://help.live.com//help.aspx?pro...tmt=&format=b1 for how to create a password. If yours works with Hotmail, then that's not likely to be your problem. Please post the entire error message you get when you try to access your mail in WLMail. -- Noel "cyberjeff" <cyberjeff@xxxxxx> wrote in message news 745653E-C01C-4FF4-B601-51041E7E52D2@xxxxxxQuote: > I run windows Live Mail under Vista Ultimate on a notebook with ample > capacity. > I cannot access the messages from my Hotmail account when loggind onto > Live > Mail. This is the one I used to sign in. > Yet my hotmail account works perfectly well when I access it with Windows > Live Hotmail. > I suspect that Live mail does not support the same variety of character > for > the password as Windows Live Hotmail does. My pass word includes some non > alphanumeric characters. I am not sure but I would like to know why my > hotmail account which is registered as a live ID works with Live hotmail > but > does not with Live mail. > Thanks > -- > Regards > CyberJeff |
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| | #3 (permalink) |
| | Re: Windows Live Mail cannot access Hotmail messages The sign-in name you entered doesn't exist, or your password is incorrect. This is the message I get in Live mail. but in Live Hotmail no problem, same ID, same password. Why ??? Thank you for your reply. Regards CyberJeff "Ildhund" wrote: Quote: > See > https://help.live.com//help.aspx?pro...tmt=&format=b1 > for how to create a password. If yours works with Hotmail, then that's not > likely to be your problem. Please post the entire error message you get when > you try to access your mail in WLMail. > -- > Noel > > "cyberjeff" <cyberjeff@xxxxxx> wrote in message > news 745653E-C01C-4FF4-B601-51041E7E52D2@xxxxxxQuote: > > I run windows Live Mail under Vista Ultimate on a notebook with ample > > capacity. > > I cannot access the messages from my Hotmail account when loggind onto > > Live > > Mail. This is the one I used to sign in. > > Yet my hotmail account works perfectly well when I access it with Windows > > Live Hotmail. > > I suspect that Live mail does not support the same variety of character > > for > > the password as Windows Live Hotmail does. My pass word includes some non > > alphanumeric characters. I am not sure but I would like to know why my > > hotmail account which is registered as a live ID works with Live hotmail > > but > > does not with Live mail. > > Thanks > > -- > > Regards > > CyberJeff > > |
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| | #4 (permalink) |
| | Re: Windows Live Mail cannot access Hotmail messages I'm reluctant to say so, but this really sounds like user error. You say you use your Live ID to sign in; if you're signed in, then either your Live ID or a screen name appears next to the display picture at the top-right of the window. Click on the little arrow next to the image and select "View Windows Live account info". You will probably have to sign in again to get to account.live.com. Once there, follow the instructions to change your password. Make sure you give an alternative e-mail address in case of difficulties later. Close down WLMail and delete all Live cookies. Then access your Hotmail on the web. Restart WLMail using your new password. Remove the Hotmail account, restart WLMail again and set up the Hotmail account again, accepting the defaults in the Add an e-mail account wizard. If you still cannot send/receive messages on your Hotmail account, open a support ticket at support.live.com. Please report back with your results. -- Noel "cyberjeff" <cyberjeff@xxxxxx> wrote in message news:0C7952AD-FAE9-4058-B312-03A6EF7E030E@xxxxxx Quote: > The sign-in name you entered doesn't exist, or your password is incorrect. > This is the message I get in Live mail. > but in Live Hotmail no problem, same ID, same password. > Why ??? > Thank you for your reply. > > Regards > CyberJeff > > > "Ildhund" wrote: > Quote: >> See >> https://help.live.com//help.aspx?pro...tmt=&format=b1 >> for how to create a password. If yours works with Hotmail, then that's >> not >> likely to be your problem. Please post the entire error message you get >> when >> you try to access your mail in WLMail. >> -- >> Noel >> >> "cyberjeff" <cyberjeff@xxxxxx> wrote in message >> news 745653E-C01C-4FF4-B601-51041E7E52D2@xxxxxxQuote: >> > I run windows Live Mail under Vista Ultimate on a notebook with ample >> > capacity. >> > I cannot access the messages from my Hotmail account when loggind onto >> > Live >> > Mail. This is the one I used to sign in. >> > Yet my hotmail account works perfectly well when I access it with >> > Windows >> > Live Hotmail. >> > I suspect that Live mail does not support the same variety of character >> > for >> > the password as Windows Live Hotmail does. My pass word includes some >> > non >> > alphanumeric characters. I am not sure but I would like to know why my >> > hotmail account which is registered as a live ID works with Live >> > hotmail >> > but >> > does not with Live mail. >> > Thanks >> > -- >> > Regards >> > CyberJeff >> >> |
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| | #5 (permalink) |
| | Re: Windows Live Mail cannot access Hotmail messages I've just re-read your messages and realize that I may have misunderstood what you wrote. You say "I cannot access the messages from my Hotmail account when loggind onto Live Mail. This is the one I used to sign in." I thought this meant that you had signed in to Windows Live using a Hotmail address as Live ID, but that no messages were downloaded when you tried to access the Hotmail account. The error you mention in your second posting indicates that you were not able to sign in, so I can't quite understand what you mean when you say "when loggind onto Live Mail". First, please note that you do not have to sign in to use WLMail. Signing in has nothing to do with receiving or sending mail. Click the Help question mark on the toolbar and read about signing in. Second, if you have set up your Hotmail account properly in WLMail, but it fails to send or receive messages, then an error message should be generated explaining why. Until we see that message, I am not sure how to help further. -- Noel "cyberjeff" <cyberjeff@xxxxxx> wrote in message news:0C7952AD-FAE9-4058-B312-03A6EF7E030E@xxxxxx Quote: > The sign-in name you entered doesn't exist, or your password is incorrect. > This is the message I get in Live mail. > but in Live Hotmail no problem, same ID, same password. > Why ??? > Thank you for your reply. > > Regards > CyberJeff > > > "Ildhund" wrote: > Quote: >> See >> https://help.live.com//help.aspx?pro...tmt=&format=b1 >> for how to create a password. If yours works with Hotmail, then that's >> not >> likely to be your problem. Please post the entire error message you get >> when >> you try to access your mail in WLMail. >> -- >> Noel >> >> "cyberjeff" <cyberjeff@xxxxxx> wrote in message >> news 745653E-C01C-4FF4-B601-51041E7E52D2@xxxxxxQuote: >> > I run windows Live Mail under Vista Ultimate on a notebook with ample >> > capacity. >> > I cannot access the messages from my Hotmail account when loggind onto >> > Live >> > Mail. This is the one I used to sign in. >> > Yet my hotmail account works perfectly well when I access it with >> > Windows >> > Live Hotmail. >> > I suspect that Live mail does not support the same variety of character >> > for >> > the password as Windows Live Hotmail does. My pass word includes some >> > non >> > alphanumeric characters. I am not sure but I would like to know why my >> > hotmail account which is registered as a live ID works with Live >> > hotmail >> > but >> > does not with Live mail. >> > Thanks >> > -- >> > Regards >> > CyberJeff >> >> |
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| | #6 (permalink) |
| | Cannot Access Hotmail Email I finally fixed this issue... I posted the fix on my bulletin board at http://204.96.180.26/novell/YaBB.pl?num=1227559810/0#0 I hope this helps someone. Thanks, Sam |
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| | #7 (permalink) |
| | Re: Cannot Access Hotmail Email fyi... Internet Explorer cannot display the webpage -- ...winston ms-mvp mail "Sam Morris" wrote in message news:20081124155756sam@xxxxxx Quote: > I finally fixed this issue... I posted the fix on my bulletin board at > > http://204.96.180.26/novell/YaBB.pl?num=1227559810/0#0 > > I hope this helps someone. > > Thanks, > Sam |
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