intermitetnt delete problem

Hi I've started getting an intermittent problem when deleting received
emails. I get a message saying "an unknown error has occurred". If I come
back later I can delete the same message(s) with no problem. Or if I move
the problem message to another folder I can delete it from there.

Any ideas what's going on.

Thanks

This sort of problem usually occurs when there's some discrepancy between
messages stored in your folders and the Message Store database. This should
resolve itself by restarting WLMail, because the database is reconstructed
on shutdown. If that doesn't help, then you could try forcing a compaction
(reindexing, as well) by temporarily changing 100 to 1 at Options > Advanced If you're trying to delete messages in Quick views, then your Quick view
database might be corrupted. You can restore your Quick views by editing the
registry. If you are
willing to try this,
Close down Windows Live Mail
Click Start > Run, enter regedit in the box and click OK
Navigate to the key HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail
and click on it
In the right-hand pane, find SearchFolderVersion
Right-click on it and select Delete
Close down Registry Editor
Restart Windows Live Mail

It will take the program longer than usual to start while your Quick views
are being rebuilt.

Please come back and tell us what, if anything, worked.
--
Noel


"JIP" <fred@xxxxxx> wrote in message
news:uempj3PjIHA.4076@xxxxxx

"Ildhund" <jnllb@xxxxxx> wrote in message
news:Ob1oSNSjIHA.748@xxxxxx Difficult to tell what worked, because it's been intermittent anyway - but
closing down WLM and restarting usually seems to fix it, though once I had
to that twice. What causes this discrepancy between the message folder and
the database in the first place?

Thanks again

"JIP" <fred@xxxxxx> wrote in message
news:e91HgPajIHA.4940@xxxxxx No-one really knows (otherwise one would probably be able to stop it
happening!). Because all messages are stored as individual files, it takes a
little while for any file change to be recorded in the temp files; these
provide the data that will eventually be written to the Message Store
database. If the recording process is disrupted by the user doing something
else meanwhile, a corruption may occur that often only survives the current
WLMail session. It may occasionally persist into the next session, in which
case the files involved may be 'recovered' and stored temporarily in Storage
folders. They will usually find their way to their proper place, leaving
empty 'Recovered items' folders in Storage folders. You can safely ignore
these.

So, whenever you undertake a manoeuvre involving a number of files, give the
program time to finish its business before doing something else, like
switching to newsgroups view. If you have an animated AV icon in the
notification area that tells you when the scanner is active, you can
probably tell when WLMail has finished writing to disk. It's normally only a
few seconds.

If anyone else has an authoritative answer to your question, I hope he'll
soon be along to enlighten us.
--
Noel

Thanks for the reply