Message Rules Problem

I am using WLM (ver12.0.1606) with Vista. Last summer, when I got my new
computer, I opted for WLM ,as it seemed to be the closet thing to OE. I set
WLM up like my old OE, with 2 different POP email accounts I then set up
message rules for different folders for email group lists, among other
subjects. My frustration levels are increasing because WLM follows my
message rules only some of the time. I formulated the message srules to be as
specific as I could, basically the same way I had them in OE. HOWEVER:

1) Mail from groups as well as individuals I have added to the "Safe
Senders" list end up in my Junk folder;
2) Some mail ends up in the wrong folder (other than Junk Mail),
3)Mail addressed to one account goes to the other account
4) Mail from blocked senders and blocked domains continues to come through

I would prefer not to have to start over with another email program, if I
can "fix" these problems. I don't like Yahoo Mail, and I haven't been able to
successfully set up Outlook 2002 on this computer. I really don't want to
have to buy the full version of Office just to get a newer version of
Outlook, either

I appreciate any help you can give,

Pat,

At this point the only advice I can give you is that you are not alone. I also have WLM and experience some of the same issues. One fix I came up with for incoming mail, is to not set the filter to "white list only" or only those email addresses in my contacts or in a list to come into my inbox. I only recently set the incoming mail filter to "High" to see if the incoming mail makes it to the correct folder. And we're not alone, others are having similar issues, and my guess it is software related which will take a fix from Microsoft to resolve. Hang in there, I'm hopeful a fix will be sooner rather than later.

Do all rules include the option to Stop Processing More Rules ?
If not subsequent rules may act on prior.
Additionally, the order that rules are processed has a significant impact.

Disable all rules, then enable one at a time and test

--
...winston
ms-mvp windows live mail


"Pat S" <PatS@xxxxxx> wrote in message news:F4E681B2-AF06-4271-8D64-2080DDCC01CA@xxxxxx

Winston-

I apologize for not responding sooner to your suggestion about my Message
rule problem. I did check all my rules and made sure the "end processing"
part was added to each rule. I adjusted the order of my rules as well. I then
hit "apply rule" for each individual rule. It met with no success; the same
amount of mail is going to my Junk folder as before.

What is really odd is that during a single download, part of the mail will
go to the correct folder and part to the Junk folder, even though each item
came from the exact same email list group. Every message met the exact
criteria as listed in my message rule.

It is very frustrating to have to spend time looking in every folder for
"misdirected" new mail!

Thank you again,

"...winston" wrote:

How many rules do you have?

You say, "message rules for different folders for email group lists".
Are the folders for email group lists under the account folders or Storage
folders?
Is the rule condition based on an email or a domain address?

'Stop processing more rules' would be needed for rules where the action is
move to another folder.

What do you mean by '4) Mail from blocked senders and blocked domains
continues to come through'?
Junk mail should be in the Junk folder. You are still going to receive junk
email.

I would let the email go to the Inbox(es) and manually move the group list
email after it was read.
--
Ronald Sommer

"Pat S" <PatS@xxxxxx> wrote in message
news:C1383B33-3CC1-47D2-B0BA-9E3093F56BA5@xxxxxx

"Pat S" <PatS@xxxxxx> wrote in message
news:C1383B33-3CC1-47D2-B0BA-9E3093F56BA5@xxxxxx Try changing the order that your rules are in as the mail appears to be
processed in the order of your message rules.

--
Ron P

If we are what we eat then: I'm fast,
cheap and easy

Check the order of your rules.
Verify your Safety Options for junk mail processing(Tools/Safety Options)
Ensure that approved senders are in your address book

To help troubleshoot..it sometimes helps to turn off all rules except one, test then enable.


--
...winston
ms-mvp windows live mail


"Pat S" <PatS@xxxxxx> wrote in message news:C1383B33-3CC1-47D2-B0BA-9E3093F56BA5@xxxxxx
Winston-

I apologize for not responding sooner to your suggestion about my Message
rule problem. I did check all my rules and made sure the "end processing"
part was added to each rule. I adjusted the order of my rules as well. I then
hit "apply rule" for each individual rule. It met with no success; the same
amount of mail is going to my Junk folder as before.

What is really odd is that during a single download, part of the mail will
go to the correct folder and part to the Junk folder, even though each item
came from the exact same email list group. Every message met the exact
criteria as listed in my message rule.

It is very frustrating to have to spend time looking in every folder for
"misdirected" new mail!

Ron:

I have 12 Message Rules.

The folders for which I have message rules are mostly for different Yahoo
group email lists. They are under the account folders and are not storage
folders.

The rules email list folders are conditioned on the list addresses, such as
XXXXXXX@xxxxxx,the "XXXXXXX" being the name of the email list. This
is the address to which list members send emails, as well as the address from
which the emails are received in my accounts. I use the either/or options in
the rule, such as the name of the sender or the subject line, in order that
only one option has to be satisfied for the rule to apply.

I have "stop processing more rules" added to each rule.

I realize that this is a different program from Outlook Express, but one
would think that message rules are message rules, regardless of the email
program. I used these same rules with OE with no problem. The only thing that
has changed is my email program; the essage rules and folders remain the same.

You asked "What do you mean by '4) Mail from blocked senders and blocked
domains continues to come through'?" I mean that mail from blocked email
addresses and domains still appears in my "Junk" folder. I was under the
impression that the purpose of blocking mail addresses and domians is to stop
their being downloaded at all.

Thanks,
Pat S.

No amount of rules or their order will deter WLM from deciding that a
given message is 'junk'. AFAIK, the internal junk rules are processed
before the custom rules.

Go to Tools, Safety Options, which setting are you using? If High,
try it at Low or No Automatic Filtering.

--
Gary VanderMolen, MS-MVP (WLMail)


"Pat S" <PatS@xxxxxx> wrote in message news:C1383B33-3CC1-47D2-B0BA-9E3093F56BA5@xxxxxx

No. The email program has to download the message in order to examine
the body text for signs of spam. If positive, it is then dropped in the Junk
E-mail folder.

--
Gary VanderMolen, MS-MVP (WLMail)


"Pat S" <PatS@xxxxxx> wrote in message news:89D5BBE7-3063-4F9F-AC94-3F01E6357C68@xxxxxx
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