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Windows Live Mail- Issue

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Old 03-25-2008   #1 (permalink)
Missreet
Guest


 

Windows Live Mail- Issue

When live mail compacted messages, all of them totally disappeared. They are
not in the storage folder. Other mail folders that I created have disappeared
also.

I need to know how in the world I can retrieve these messages. It is a POP3
server. One minute I'm looking at all of the mail. I it out, the compact
message box pops up and when I re-open the mail, everything is gone.

PLEASE HELP
Old 03-25-2008   #2 (permalink)
Ildhund
Guest


 

Re: Windows Live Mail- Issue

"Missreet" <Missreet@xxxxxx> wrote in message
news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

> When live mail compacted messages, all of them totally disappeared. They
> are
> not in the storage folder. Other mail folders that I created have
> disappeared
> also.
>
> I need to know how in the world I can retrieve these messages. It is a
> POP3
> server. One minute I'm looking at all of the mail. I it out, the compact
> message box pops up and when I re-open the mail, everything is gone.
>
> PLEASE HELP
That sounds pretty hairy. Where are you looking - Quick views or individual
account folders? Is View > Current view set to Show all messages? Have you
deleted any folders? What folders do you have in Storage folders?
--
Noel

Next time you post, please think of a slightly more descriptive Subject
line, and remember to state your OS and WLMail versions. The correct
response may vary for different combinations.
The Toad of Conduct




Old 03-25-2008   #3 (permalink)
Dave
Guest


 

Re: Windows Live Mail- Issue

It doesn't do anything to the messages. It compacts the "message store",
which is a database that keeps track of where the messages are. Your
messages are still there. Look in every folder, and make sure that the View
for each folder is set to Show All Messages.


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Missreet" <Missreet@xxxxxx> wrote in message
news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

> When live mail compacted messages, all of them totally disappeared. They
> are
> not in the storage folder. Other mail folders that I created have
> disappeared
> also.
>
> I need to know how in the world I can retrieve these messages. It is a
> POP3
> server. One minute I'm looking at all of the mail. I it out, the compact
> message box pops up and when I re-open the mail, everything is gone.
>
> PLEASE HELP
Old 03-25-2008   #4 (permalink)
Missreet
Guest


 

Re: Windows Live Mail- Issue

Thanks for the heads up. This is the first time that I have used this.

My OPS is XP home edition. I have looked everywhere. It is gone. I
attempting to look in a backup folder located on my hard drive under widows
live mail, but don't know what program to use to see if I can open it.

I really need to locate these messages. Any help would be nice.

"Ildhund" wrote:
Quote:

> "Missreet" <Missreet@xxxxxx> wrote in message
> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

> > When live mail compacted messages, all of them totally disappeared. They
> > are
> > not in the storage folder. Other mail folders that I created have
> > disappeared
> > also.
> >
> > I need to know how in the world I can retrieve these messages. It is a
> > POP3
> > server. One minute I'm looking at all of the mail. I it out, the compact
> > message box pops up and when I re-open the mail, everything is gone.
> >
> > PLEASE HELP
>
> That sounds pretty hairy. Where are you looking - Quick views or individual
> account folders? Is View > Current view set to Show all messages? Have you
> deleted any folders? What folders do you have in Storage folders?
> --
> Noel
>
> Next time you post, please think of a slightly more descriptive Subject
> line, and remember to state your OS and WLMail versions. The correct
> response may vary for different combinations.
> The Toad of Conduct
>
>
>
>
>
Old 03-25-2008   #5 (permalink)
Missreet
Guest


 

Re: Windows Live Mail- Issue

It's gone Dave, even folders that I created to separate some of the messages
are gone. Something happened when I closed the mail out and now it is gone.

I need to know how and where I can find them.

"Dave" wrote:
Quote:

> It doesn't do anything to the messages. It compacts the "message store",
> which is a database that keeps track of where the messages are. Your
> messages are still there. Look in every folder, and make sure that the View
> for each folder is set to Show All Messages.
>
>
> --
> Vista Home Premium 32 SP1
> http://get.live.com/wlmail/overview
>
>
> "Missreet" <Missreet@xxxxxx> wrote in message
> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

> > When live mail compacted messages, all of them totally disappeared. They
> > are
> > not in the storage folder. Other mail folders that I created have
> > disappeared
> > also.
> >
> > I need to know how in the world I can retrieve these messages. It is a
> > POP3
> > server. One minute I'm looking at all of the mail. I it out, the compact
> > message box pops up and when I re-open the mail, everything is gone.
> >
> > PLEASE HELP
>
>
Old 03-25-2008   #6 (permalink)
Dave
Guest


 

Re: Windows Live Mail- Issue

If all of your folders have disappeared, try creating a new one as a test,
and see if the others come back. I seem to recall a user posting that.

To see the location of your WLM messages, open WLM, and click on
Tools - Options - Advanced - Maintenance - Store Folder
This will show you where it is. If you want, you can copy this path, then
open Windows Explorer, and paste the path into the address bar. \AppData is
normally hidden, so you may have to change the View settings to show the
folders.
There should be folders for each email account, and for the Storage Folders.
Your emails should be in those, as individual .eml files.

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Missreet" <Missreet@xxxxxx> wrote in message
news:09B23B6D-3D6E-4C83-BCAB-39678E732D39@xxxxxx
Quote:

> It's gone Dave, even folders that I created to separate some of the
> messages
> are gone. Something happened when I closed the mail out and now it is
> gone.
>
> I need to know how and where I can find them.
>
> "Dave" wrote:
>
Quote:

>> It doesn't do anything to the messages. It compacts the "message store",
>> which is a database that keeps track of where the messages are. Your
>> messages are still there. Look in every folder, and make sure that the
>> View
>> for each folder is set to Show All Messages.
>>
>>
>> --
>> Vista Home Premium 32 SP1
>> http://get.live.com/wlmail/overview
>>
>>
>> "Missreet" <Missreet@xxxxxx> wrote in message
>> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

>> > When live mail compacted messages, all of them totally disappeared.
>> > They
>> > are
>> > not in the storage folder. Other mail folders that I created have
>> > disappeared
>> > also.
>> >
>> > I need to know how in the world I can retrieve these messages. It is a
>> > POP3
>> > server. One minute I'm looking at all of the mail. I it out, the
>> > compact
>> > message box pops up and when I re-open the mail, everything is gone.
>> >
>> > PLEASE HELP
>>
>>
Old 03-25-2008   #7 (permalink)
...winston
Guest


 

Re: Windows Live Mail- Issue

An eml file for each non-deleted messages are stored in indvidual folders under your account name(Save, Sent, Inbox etc) on your
hard drive.

In XP, look in your user profile in the Windows Live Mail folder. It is nested in your profile under \Local Settings\Application
Data\Microsoft\Windows Live Mail\<your email account name>.

Once found, double click to open any folder ? Do you see any files.
- they should be in numeric form with an eml extension.

Report back what you find.

--
...winston
ms-mvp windows live mail


"Missreet" <Missreet@xxxxxx> wrote in message news:09B23B6D-3D6E-4C83-BCAB-39678E732D39@xxxxxx
Quote:

> It's gone Dave, even folders that I created to separate some of the messages
> are gone. Something happened when I closed the mail out and now it is gone.
>
> I need to know how and where I can find them.
>
> "Dave" wrote:
>
Quote:

>> It doesn't do anything to the messages. It compacts the "message store",
>> which is a database that keeps track of where the messages are. Your
>> messages are still there. Look in every folder, and make sure that the View
>> for each folder is set to Show All Messages.
>>
>>
>> --
>> Vista Home Premium 32 SP1
>> http://get.live.com/wlmail/overview
>>
>>
>> "Missreet" <Missreet@xxxxxx> wrote in message
>> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

>> > When live mail compacted messages, all of them totally disappeared. They
>> > are
>> > not in the storage folder. Other mail folders that I created have
>> > disappeared
>> > also.
>> >
>> > I need to know how in the world I can retrieve these messages. It is a
>> > POP3
>> > server. One minute I'm looking at all of the mail. I it out, the compact
>> > message box pops up and when I re-open the mail, everything is gone.
>> >
>> > PLEASE HELP
>>
>>
Old 03-25-2008   #8 (permalink)
R. C. White
Guest


 

Re: Windows Live Mail- Issue

Hi, Missreet.

When all else fails, there's always the brute force method: The Command
Prompt window - which some of us still call the "DOS" window, even though we
know that it's not really MS-DOS. Most of the old DOS commands still work
there as well or better than they did a couple of decades ago.

There are several ways to open the Command Prompt window; perhaps the
quickest is to click the Start orb and type "cmd" into the Search box, then
press Enter. (If you right-click on Cmd.exe, which should appear at the top
of the Search results, then click Run as Administrator and furnish the
password, you will open an Administrator:Command Prompt window, in which any
command or application launched will run with elevated privileges; that
probably is not necessary to find those .eml files.)

In the Command Prompt window, use the Dir command (from the days before
Directories became known as Folders). As with most commands in this window,
type "Dir /?" to see a mini-Help file showing switches and parameters
available with the Dir command. Note especially /s to list the contents of
subfolders and /a to show all files, even those with Hidden or System
attributes. You can search a single folder or an entire volume with the Dir
command. Let's start at the top...

At the prompt, type:
dir c:\*.eml /s/a

You might have time for a cup of coffee if you have a large drive with lots
of files, especially if there are lots of .eml files, because this will list
every one of them, even if there are thousands. The "c:\" tells it to start
at the Root of Drive C: and the /s says to search all subfolders, so this
could take a while. (The /a is probably not necessary to find .eml files,
but I usually include it.) If you must stop the process, press <Ctrl>+C,
which issues the Break signal and returns you to the prompt. To save time,
you can narrow down the search by first navigating to the top of the folder
tree where you think the .eml files may be and start your search there (dir
*.eml /s). You might also want to try dir *.nws to find newsgroup posts.

As Winston said, the email files "should be in numeric form with an eml
extension." For example, a couple of emails from my grandson are named
29D64E0F-00000003.eml and 74F55013-00000001.eml. Not very descriptive and
easy to overlook if you're not expecting that kind of filename.

Once you've located one .eml file, you should find plenty of others nearby.
Then you can move on to the process of recovering them. Post back when you
get to this point.

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"Missreet" <Missreet@xxxxxx> wrote in message
news:09B23B6D-3D6E-4C83-BCAB-39678E732D39@xxxxxx
Quote:

> It's gone Dave, even folders that I created to separate some of the
> messages
> are gone. Something happened when I closed the mail out and now it is
> gone.
>
> I need to know how and where I can find them.
>
> "Dave" wrote:
>
Quote:

>> It doesn't do anything to the messages. It compacts the "message store",
>> which is a database that keeps track of where the messages are. Your
>> messages are still there. Look in every folder, and make sure that the
>> View
>> for each folder is set to Show All Messages.
>>
>>
>> --
>> Vista Home Premium 32 SP1
>> http://get.live.com/wlmail/overview
>>
>>
>> "Missreet" <Missreet@xxxxxx> wrote in message
>> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
Quote:

>> > When live mail compacted messages, all of them totally disappeared.
>> > They
>> > are
>> > not in the storage folder. Other mail folders that I created have
>> > disappeared
>> > also.
>> >
>> > I need to know how in the world I can retrieve these messages. It is a
>> > POP3
>> > server. One minute I'm looking at all of the mail. I it out, the
>> > compact
>> > message box pops up and when I re-open the mail, everything is gone.
>> >
>> > PLEASE HELP
Old 03-25-2008   #9 (permalink)
Missreet
Guest


 

Re: Windows Live Mail- Issue

HI Dave:

Thanks for trying to help me. I located the folder, but the message are not
there. What I did find is a folder in the backup labeled new it has about
6,160kb in it. Is it possible that this is where the messages could be?

Then the issue is that it has a file ext of msmessagerstore and I have no
way of being able to open this file to see if my messages are in there.

I even created a subfolder in live mail hoping maybe they would dump in it.
No luck.



"Dave" wrote:
Quote:

> If all of your folders have disappeared, try creating a new one as a test,
> and see if the others come back. I seem to recall a user posting that.
>
> To see the location of your WLM messages, open WLM, and click on
> Tools - Options - Advanced - Maintenance - Store Folder
> This will show you where it is. If you want, you can copy this path, then
> open Windows Explorer, and paste the path into the address bar. \AppData is
> normally hidden, so you may have to change the View settings to show the
> folders.
> There should be folders for each email account, and for the Storage Folders.
> Your emails should be in those, as individual .eml files.
>
> --
> Vista Home Premium 32 SP1
> http://get.live.com/wlmail/overview
>
>
> "Missreet" <Missreet@xxxxxx> wrote in message
> news:09B23B6D-3D6E-4C83-BCAB-39678E732D39@xxxxxx
Quote:

> > It's gone Dave, even folders that I created to separate some of the
> > messages
> > are gone. Something happened when I closed the mail out and now it is
> > gone.
> >
> > I need to know how and where I can find them.
> >
> > "Dave" wrote:
> >
Quote:

> >> It doesn't do anything to the messages. It compacts the "message store",
> >> which is a database that keeps track of where the messages are. Your
> >> messages are still there. Look in every folder, and make sure that the
> >> View
> >> for each folder is set to Show All Messages.
> >>
> >>
> >> --
> >> Vista Home Premium 32 SP1
> >> http://get.live.com/wlmail/overview
> >>
> >>
> >> "Missreet" <Missreet@xxxxxx> wrote in message
> >> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
> >> > When live mail compacted messages, all of them totally disappeared.
> >> > They
> >> > are
> >> > not in the storage folder. Other mail folders that I created have
> >> > disappeared
> >> > also.
> >> >
> >> > I need to know how in the world I can retrieve these messages. It is a
> >> > POP3
> >> > server. One minute I'm looking at all of the mail. I it out, the
> >> > compact
> >> > message box pops up and when I re-open the mail, everything is gone.
> >> >
> >> > PLEASE HELP
> >>
> >>
>
Old 03-26-2008   #10 (permalink)
Ildhund
Guest


 

Re: Windows Live Mail- Issue

What else is there in your Store folder apart from the folder named Backup?

One more thing to try (please follow these instructions very carefully):
Close down WLMail
Click Start
Click Run
Type regedit in the box and hit Enter
Maximize the window. Registry Editor is a bit like Windows Explorer.
In the left-hand pane, click on the plus sign next to HKEY_CURRENT_USER
Then on the plus sign next to Software
Then Microsoft
Then Windows Live Mail
In the right hand pane, scroll down until you find Tree

If it's there, what does it say in the column headed Data?

If it's not there, in the Menu bar at the top, click Edit, then select New >
DWORD value
Type Tree and hit Enter
Now double click on Tree, type 1 and hit Enter
Close Registry Editor using the red cross in the top right hand corner
Restart WLMail
Any joy?
--
Noel

"Missreet" <Missreet@xxxxxx> wrote in message
news:00865B9B-BECC-4EBE-9B76-B1D63E6F4363@xxxxxx
Quote:

> HI Dave:
>
> Thanks for trying to help me. I located the folder, but the message are
> not
> there. What I did find is a folder in the backup labeled new it has about
> 6,160kb in it. Is it possible that this is where the messages could be?
>
> Then the issue is that it has a file ext of msmessagerstore and I have no
> way of being able to open this file to see if my messages are in there.
>
> I even created a subfolder in live mail hoping maybe they would dump in
> it.
> No luck.
>
>
>
> "Dave" wrote:
>
Quote:

>> If all of your folders have disappeared, try creating a new one as a
>> test,
>> and see if the others come back. I seem to recall a user posting that.
>>
>> To see the location of your WLM messages, open WLM, and click on
>> Tools - Options - Advanced - Maintenance - Store Folder
>> This will show you where it is. If you want, you can copy this path,
>> then
>> open Windows Explorer, and paste the path into the address bar. \AppData
>> is
>> normally hidden, so you may have to change the View settings to show the
>> folders.
>> There should be folders for each email account, and for the Storage
>> Folders.
>> Your emails should be in those, as individual .eml files.
>>
>> --
>> Vista Home Premium 32 SP1
>> http://get.live.com/wlmail/overview
>>
>>
>> "Missreet" <Missreet@xxxxxx> wrote in message
>> news:09B23B6D-3D6E-4C83-BCAB-39678E732D39@xxxxxx
Quote:

>> > It's gone Dave, even folders that I created to separate some of the
>> > messages
>> > are gone. Something happened when I closed the mail out and now it is
>> > gone.
>> >
>> > I need to know how and where I can find them.
>> >
>> > "Dave" wrote:
>> >
>> >> It doesn't do anything to the messages. It compacts the "message
>> >> store",
>> >> which is a database that keeps track of where the messages are. Your
>> >> messages are still there. Look in every folder, and make sure that
>> >> the
>> >> View
>> >> for each folder is set to Show All Messages.
>> >>
>> >>
>> >> --
>> >> Vista Home Premium 32 SP1
>> >> http://get.live.com/wlmail/overview
>> >>
>> >>
>> >> "Missreet" <Missreet@xxxxxx> wrote in message
>> >> news:BB691588-0850-4AB5-9DA9-50567A41D5A3@xxxxxx
>> >> > When live mail compacted messages, all of them totally disappeared.
>> >> > They
>> >> > are
>> >> > not in the storage folder. Other mail folders that I created have
>> >> > disappeared
>> >> > also.
>> >> >
>> >> > I need to know how in the world I can retrieve these messages. It is
>> >> > a
>> >> > POP3
>> >> > server. One minute I'm looking at all of the mail. I it out, the
>> >> > compact
>> >> > message box pops up and when I re-open the mail, everything is gone.
>> >> >
>> >> > PLEASE HELP
>> >>
>> >>
>>
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