Windows Vista Forums

"Unknown Addresses" when importing email from Outlook to WLM
  1. #1


    Chalker Guest

    "Unknown Addresses" when importing email from Outlook to WLM

    I have a very strange problem when importing messages from Outlook 2007 to
    Window Live Mail. WLM detects the Outlook mailboxes fine (I assume using
    MAPI) and transfers all the messages just fine. However it doesn't seem to
    get the email addresses. Note this is NOT just in the contacts folder, but
    most of the messages too. For example, if in Outlook a message shows it is
    from:
    John Doe (john@xxxxxx)
    In WLM it shows up as:
    John Doe (Unknown Address)



    It completely lost everything inside the parentheses. If I try to reply to
    that message in WLM it thinks it's sending it to John Doe (John Doe) and
    won't work. Likewise all the contacts that are imported show up this way.
    (Obviously this isn't a problem in Outlook, which works fine).

    The ones that work ok in WLM are ones that don't appear to have names
    associated with them in Outlook. For example, if Outlook displays the sender
    as foo@xxxxxx it'll show up correctly in WLM.

    System details are: Vista Home Premium, WLM 2008 (build 12.0.1606), Outlook
    2007.

    Any ideas?

      My System SpecsSystem Spec

  2. #2


    Guest

    Re: "Unknown Addresses" when importing email from Outlook to WLM


    "Chalker" <Chalker@xxxxxx> wrote in message
    news:EFDA2225-3D55-4572-B19C-B7BB24804BB3@xxxxxx

    >I have a very strange problem when importing messages from Outlook 2007 to
    > Window Live Mail. WLM detects the Outlook mailboxes fine (I assume using
    > MAPI) and transfers all the messages just fine. However it doesn't seem
    > to
    > get the email addresses. Note this is NOT just in the contacts folder,
    > but
    > most of the messages too. For example, if in Outlook a message shows it
    > is
    > from:
    > John Doe (john@xxxxxx)
    > In WLM it shows up as:
    > John Doe (Unknown Address)
    >
    > It completely lost everything inside the parentheses. If I try to reply
    > to
    > that message in WLM it thinks it's sending it to John Doe (John Doe) and
    > won't work. Likewise all the contacts that are imported show up this way.
    > (Obviously this isn't a problem in Outlook, which works fine).
    >
    > The ones that work ok in WLM are ones that don't appear to have names
    > associated with them in Outlook. For example, if Outlook displays the
    > sender
    > as foo@xxxxxx it'll show up correctly in WLM.
    >
    > System details are: Vista Home Premium, WLM 2008 (build 12.0.1606),
    > Outlook
    > 2007.
    >
    > Any ideas?
    Import them from Outlook 2007 on a computer with what version of Windows?
    If it's XP, and possibly if it's earlier, there's an indirect method that's
    likely to
    work.



      My System SpecsSystem Spec

  3. #3


    Chalker Guest

    Re: "Unknown Addresses" when importing email from Outlook to WLM



    "robertmiles@xxxxxx" wrote:


    >
    > Import them from Outlook 2007 on a computer with what version of Windows?
    > If it's XP, and possibly if it's earlier, there's an indirect method that's
    > likely to
    > work.
    >
    >
    >
    As I indicated at the end my original post, I'm using Vista Home Premium.

      My System SpecsSystem Spec

  4. #4


    Guest

    Re: "Unknown Addresses" when importing email from Outlook to WLM


    "Chalker" <Chalker@xxxxxx> wrote in message
    news:5B51B187-B4EB-4385-892A-5D372AB7F66B@xxxxxx

    >
    >
    > "robertmiles@xxxxxx" wrote:
    >
    >

    >>
    >> Import them from Outlook 2007 on a computer with what version of Windows?
    >> If it's XP, and possibly if it's earlier, there's an indirect method
    >> that's
    >> likely to
    >> work.
    >>
    >>
    >>
    >
    > As I indicated at the end my original post, I'm using Vista Home Premium.
    Sorry, the indirect method I was referring to doesn't work if you start
    under
    Vista.



      My System SpecsSystem Spec

  5. #5


    horacio Guest

    Re: "Unknown Addresses" when importing email from Outlook to WLM

    Hey Robert... I have XP Professional and I have the same problem... could you
    please teach me hoy to fix this? It seems that your indirect method works.
    Thanks.

      My System SpecsSystem Spec

  6. #6


    Robert Aldwinckle Guest

    Re: "Unknown Addresses" when importing email from Outlook to WLM

    "Chalker" <Chalker@xxxxxx> wrote in message
    news:EFDA2225-3D55-4572-B19C-B7BB24804BB3@xxxxxx

    > I have a very strange problem when importing messages from Outlook 2007 to
    > Window Live Mail. WLM detects the Outlook mailboxes fine (I assume using
    > MAPI) and transfers all the messages just fine. However it doesn't seem to
    > get the email addresses. Note this is NOT just in the contacts folder, but
    > most of the messages too.

    > For example, if in Outlook a message shows it is
    > from:
    > John Doe (john@xxxxxx)
    > In WLM it shows up as:
    > John Doe (Unknown Address)

    You haven't given enough information.
    Parenthesised data in an E-mail name
    are comments which would not be interpreted
    as the E-mail address even if it was that
    poster's real E-mail address.

    Use Properties to get all the details for that contact.

    I suspect you will find that there is no E-mail
    address, just an E-mail name (with a comment
    that looks as if it was also an E-mail address)
    and that would be why you are seeing that message.

    I don't know why WLMail would be dropping a comment
    from an E-mail name. That would seem like a bug to me.


    HTH

    Robert Aldwinckle
    ---


    >
    > It completely lost everything inside the parentheses. If I try to reply to
    > that message in WLM it thinks it's sending it to John Doe (John Doe) and
    > won't work. Likewise all the contacts that are imported show up this way.
    > (Obviously this isn't a problem in Outlook, which works fine).
    >
    > The ones that work ok in WLM are ones that don't appear to have names
    > associated with them in Outlook. For example, if Outlook displays the sender
    > as foo@xxxxxx it'll show up correctly in WLM.
    >
    > System details are: Vista Home Premium, WLM 2008 (build 12.0.1606), Outlook
    > 2007.
    >
    > Any ideas?


      My System SpecsSystem Spec

  7. #7


    Bob Watson Guest

    RE: "Unknown Addresses" when importing email from Outlook to WLM

    This is a bug that has existed since way back in the early beta versions of
    WLM. I had exactly the same problem when transferring messages from Outlook
    2002 to WLM.

    On Windows XP, I have managed to successfully transfer messages from Outlook
    to WLM - complete with correct email addresses - by using Outlook Express as
    an intermediate step. That is:
    1. Open Outlook Express
    2. On menu File, Import, Messages... select Microsoft Outlook then Next
    3. Select the Outlook folder(s) you want to import into Outlook Express (I
    imported each folder individually, though that may not be necessary)
    4. Once you have the message in Outlook Express, open WLM.
    5. On menu File, Import, Messages... select Microsoft Outlook Express 6
    6. Import the folders you want from Outlook Express into WLM.

    This process worked for me. If it won't work on Vista, then perhaps you
    could copy the Outlook pst file onto a computer with XP and Outlook Express,
    then follow the steps above?

    "Chalker" wrote:

    > I have a very strange problem when importing messages from Outlook 2007 to
    > Window Live Mail. WLM detects the Outlook mailboxes fine (I assume using
    > MAPI) and transfers all the messages just fine. However it doesn't seem to
    > get the email addresses. Note this is NOT just in the contacts folder, but
    > most of the messages too. For example, if in Outlook a message shows it is
    > from:
    > John Doe (john@xxxxxx)
    > In WLM it shows up as:
    > John Doe (Unknown Address)
    >
    > It completely lost everything inside the parentheses. If I try to reply to
    > that message in WLM it thinks it's sending it to John Doe (John Doe) and
    > won't work. Likewise all the contacts that are imported show up this way.
    > (Obviously this isn't a problem in Outlook, which works fine).
    >
    > The ones that work ok in WLM are ones that don't appear to have names
    > associated with them in Outlook. For example, if Outlook displays the sender
    > as foo@xxxxxx it'll show up correctly in WLM.
    >
    > System details are: Vista Home Premium, WLM 2008 (build 12.0.1606), Outlook
    > 2007.
    >
    > Any ideas?

      My System SpecsSystem Spec

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