Windows Vista Forums

Cannot send ANY mail
  1. #1


    Tom Brickman Guest

    Cannot send ANY mail

    Sheesh, this is really annoying. All of a sudden I cannot send any messages
    from the Windows Live Mail program from any of my accounts, regardless of
    whether its a fresh email or a reply. The error message holds no clues. What
    is going on?!

    "The message could not be sent. An error has occurred."


    Any ideas? Cheers.



      My System SpecsSystem Spec

  2. #2


    Windows Live Mail Technologies Support Guest

    Re: Cannot send ANY mail

    Hi Tom,

    Are you able to access your accounts through your web browser?

    -s

    --
    Scott Hammer
    Sr. Support Program Manager
    Windows Live Mail Technologies
    Microsoft Corporation
    "Tom Brickman" <TomBrickman@xxxxxx> wrote in message
    news:BE89ED4A-A755-45CD-AFA8-F6F1B0E3D3D6@xxxxxx

    > Sheesh, this is really annoying. All of a sudden I cannot send any
    > messages
    > from the Windows Live Mail program from any of my accounts, regardless of
    > whether its a fresh email or a reply. The error message holds no clues.
    > What
    > is going on?!
    >
    > "The message could not be sent. An error has occurred."
    >
    >
    > Any ideas? Cheers.

      My System SpecsSystem Spec

  3. #3


    mac Guest

    Re: Cannot send ANY mail


    "Tom Brickman" <TomBrickman@xxxxxx> wrote in message
    news:BE89ED4A-A755-45CD-AFA8-F6F1B0E3D3D6@xxxxxx

    > Sheesh, this is really annoying. All of a sudden I cannot send any
    > messages
    > from the Windows Live Mail program from any of my accounts, regardless of
    > whether its a fresh email or a reply. The error message holds no clues.
    > What
    > is going on?!
    >
    > "The message could not be sent. An error has occurred."
    >
    >
    > Any ideas? Cheers.
    What Anti Virus or Anti Spam software do you have installed Tom?


    --
    Regards Steve.
    MS-MVP : Mail.
    [DTS] UK.


      My System SpecsSystem Spec

  4. #4


    mac Guest

    Re: Cannot send ANY mail


    "Windows Live Mail Technologies Support"
    <WindowsLiveMailTechnologiesSupport@xxxxxx> wrote in
    message news:AFA3F528-0F16-4243-BE18-726CC9D4CC5F@xxxxxx

    > Hi Tom,
    >
    > Are you able to access your accounts through your web browser?
    >
    > -s
    >
    > --
    > Scott Hammer
    > Sr. Support Program Manager
    > Windows Live Mail Technologies
    > Microsoft Corporation
    Hi Scott, nice to read you.

    Nip on over to
    news://msnews.microsoft.com/microsof...ows.vista.mail

    This one is on currently on sale as part of Vista. (Not just as some
    download add-on).

    You will note many very similar problems in both?

    Have fun?

    --
    Regards Steve.
    MS-MVP : Mail.
    [DTS] UK.


      My System SpecsSystem Spec

  5. #5


    ...winston Guest

    Re: Cannot send ANY mail


    Glad to see you made it home!!

    --
    ...winston
    ms-mvp mail


    " mac" <macknever@xxxxxx> wrote in message news:55B41D8C-0ECB-4C76-BD8E-Nip on over to
    news://msnews.microsoft.com/microsof...ows.vista.mail

    This one is on currently on sale as part of Vista. (Not just as some
    download add-on).

    You will note many very similar problems in both?

    Have fun?

    --
    Regards Steve.
    MS-MVP : Mail.
    [DTS] UK.



      My System SpecsSystem Spec

  6. #6


    Tom Brickman Guest

    Re: Cannot send ANY mail

    I can access my accounts through the web, it is definitely a problem
    unrelated to my email accounts. One is Hotmail and one is a Pop3 account with
    my hosting.

    My Anti Virus is Nod32. It is actually due to run out next month as I
    discovered although that shouldn't affect it now, I also closed the anti
    virus program to see if it was that causing the problem - no such luck.

    Running Vista sp1, if thats any help.

      My System SpecsSystem Spec

  7. #7


    Gary VanderMolen Guest

    Re: Cannot send ANY mail

    It will help our troubleshooting efforts if you post the complete error
    messages, one for the Hotmail account and one for the POP account.

    --
    Gary VanderMolen, MS-MVP (WLMail)


    "Tom Brickman" <TomBrickman@xxxxxx> wrote in message news:CAD4D1E3-1ED4-47EE-896D-6C27A7FC125F@xxxxxx

    >I can access my accounts through the web, it is definitely a problem
    > unrelated to my email accounts. One is Hotmail and one is a Pop3 account with
    > my hosting.
    >
    > My Anti Virus is Nod32. It is actually due to run out next month as I
    > discovered although that shouldn't affect it now, I also closed the anti
    > virus program to see if it was that causing the problem - no such luck.
    >
    > Running Vista sp1, if thats any help.


      My System SpecsSystem Spec

  8. #8


    Windows Live Mail Technologies Support Guest

    Re: Cannot send ANY mail

    Thanks Tom. Please go to http://support.live.com, select Windows Live Mail,
    and complete the form. Our agents will be able to step you through some
    further troubleshooting steps to identify the problem.

    HTH,
    -so

    --
    Scott Hammer
    Sr. Support Program Manager
    Windows Live Mail Technologies
    Microsoft Corporation
    "Tom Brickman" <TomBrickman@xxxxxx> wrote in message
    news:CAD4D1E3-1ED4-47EE-896D-6C27A7FC125F@xxxxxx

    >I can access my accounts through the web, it is definitely a problem
    > unrelated to my email accounts. One is Hotmail and one is a Pop3 account
    > with
    > my hosting.
    >
    > My Anti Virus is Nod32. It is actually due to run out next month as I
    > discovered although that shouldn't affect it now, I also closed the anti
    > virus program to see if it was that causing the problem - no such luck.
    >
    > Running Vista sp1, if thats any help.

      My System SpecsSystem Spec

  9. #9


    Tom Brickman Guest

    Re: Cannot send ANY mail

    I've posted the entire error message, which is why this is so confusing - It
    doesn't actually explain anything.

    "The message could not be sent. An error has occurred."


    I've sent a support request to support.live.com, but I've had no reply yet.
    Let me know if you havn't received it.

    Thanks.




    "Gary VanderMolen" wrote:

    > It will help our troubleshooting efforts if you post the complete error
    > messages, one for the Hotmail account and one for the POP account.
    >
    > --
    > Gary VanderMolen, MS-MVP (WLMail)
    >
    >
    > "Tom Brickman" <TomBrickman@xxxxxx> wrote in message news:CAD4D1E3-1ED4-47EE-896D-6C27A7FC125F@xxxxxx

    > >I can access my accounts through the web, it is definitely a problem
    > > unrelated to my email accounts. One is Hotmail and one is a Pop3 account with
    > > my hosting.
    > >
    > > My Anti Virus is Nod32. It is actually due to run out next month as I
    > > discovered although that shouldn't affect it now, I also closed the anti
    > > virus program to see if it was that causing the problem - no such luck.
    > >
    > > Running Vista sp1, if thats any help.
    >
    >
    >

      My System SpecsSystem Spec

  10. #10


    ...winston Guest

    Re: Cannot send ANY mail

    Tom,
    Only support at support.live.com has access to that information sent. The rest of us are just volunteers much like yourself
    sharing information that we have from experience or available public knowledge.
    --
    ...winston
    ms-mvp windows live mail


    "Tom Brickman" <TomBrickman@xxxxxx> wrote in message news:F107DB1D-F473-4E6F-82A3-A1D4222BEFF3@xxxxxx

    > I've sent a support request to support.live.com, but I've had no reply yet.
    > Let me know if you havn't received it.



      My System SpecsSystem Spec

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Cannot send ANY mail

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