WLM wont synchronise with OE and wont download my messages in my folders i
keep getting the following error message
Windows Live Mail could not download the requested message. To send and
receive messages in your Hotmail account, go to http://hotmail.live.com on
the Web, or try again later. To get help from Windows Live Customer Support,
go to http://support.live.com and click Windows Live Mail in the list of
services.



Subject 'Re: Hi from Jan'
Server Error: 0x8000FFFF
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8000FFFF

My operation system is windows XP and my antivirus is Avast, please help

On Mon, 28 Apr 2008 08:27:01 -0700, Sunshine wrote:

> WLM wont synchronise with OE...

No, it certainly won't, it will just import messages from the OE message
store. Don't expect more than that.

> ...and wont download my messages in my folders...

You forgot the period, here.

> i keep getting the following error message Windows Live Mail could not
> download the requested message. To send and receive messages in your Hotmail
> account, go to http://hotmail.live.com on the Web, or try again later.

Did you try again, later?

> To get help from Windows Live Customer Support, go to
> http://support.live.com and click Windows Live Mail in the list of services.
>
> Subject 'Re: Hi from Jan'
> Server Error: 0x8000FFFF
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x8000FFFF
>
> My operation system is windows XP and my antivirus is Avast, please help

It has been a while since I have seen that error. Usually goes away after a
couple of hours.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Sunshine, you've had various suggestions about things to try to get
your mail working in your other thread. The error message you're
getting is a generic one that just says 'something went wrong'.
Sometimes it goes away by itself, because there was a fault on the
server that has been fixed. If it doesn't, troubleshooting takes
time. No-one has a magic wand in this case, so you just have to try
each suggestion and then come back and say whether it helped. For
example, have you cleared out your Hotmail folders? You haven't
responded to that suggestion yet.

You've been visiting this newsgroup regularly for the past few days.
Have you read through recent postings about similar problems? Did
you notice that MSFT technical support advised contacting
support.live.com if the suggested remedies fail? For example, they
said on 21 April "0x8000FFFF - We are aware of people having this
error and are working with the product group to determine cause.
Current work around, though not elegant, is to close WLM and restart
the application. If that doesn't work, please contact our agents who
can help further."

What did support say? They usually answer within 24 hours, although
the first response might only give general advice that has to be
followed up on.

It's as well to stick to your original thread so others can see what
has already been tried and what not - otherwise you might be wasting
a lot of people's time.
--
Noel

"Sunshine" <Sunshine@xxxxxx> wrote in message
news:9082D94F-60AE-42A0-B6C0-0FC96E5956D5@xxxxxx

> WLM wont synchronise with OE and wont download my messages in my
> folders i
> keep getting the following error message
> Windows Live Mail could not download the requested message. To
> send and
> receive messages in your Hotmail account, go to
> http://hotmail.live.com on
> the Web, or try again later. To get help from Windows Live
> Customer Support,
> go to http://support.live.com and click Windows Live Mail in the
> list of
> services.
>
> Subject 'Re: Hi from Jan'
> Server Error: 0x8000FFFF
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x8000FFFF
>
> My operation system is windows XP and my antivirus is Avast,
> please help

Sunshine wrote:

> WLM wont synchronise with OE and wont download my messages in my folders i
> keep getting the following error message
> Windows Live Mail could not download the requested message. To send and
> receive messages in your Hotmail account, go to http://hotmail.live.com on
> the Web, or try again later. To get help from Windows Live Customer Support,
> go to http://support.live.com and click Windows Live Mail in the list of
> services.
>
> Subject 'Re: Hi from Jan'
> Server Error: 0x8000FFFF
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x8000FFFF
>
> My operation system is windows XP and my antivirus is Avast, please help

You don't synchronize e-mail clients. You can transfer between them,
like exporting and importing.

So how long did you wait before reporting the problem? Was this a
knee-jerk reaction to an immediate outage, or did you wait several hours
before deciding there was a prolonged outage? Hotmail is not as
reliable an e-mail service as your ISP (well, as most good ISPs) or
other paid e-mail providers. Microsoft never publishes a status page on
their mail hosts to show past problems and current ones. They don't
announce outages, planned or otherwise, to their users. It might be a
few hours, maybe a day.

Sorry i ment it downloaded the messages but i cant read them.
Yes i have tried for 4 days straight now, still doesnt work

"N. Miller" wrote:

> On Mon, 28 Apr 2008 08:27:01 -0700, Sunshine wrote:
>

> > WLM wont synchronise with OE...

>
> No, it certainly won't, it will just import messages from the OE message
> store. Don't expect more than that.
>

> > ...and wont download my messages in my folders...

>
> You forgot the period, here.
>

> > i keep getting the following error message Windows Live Mail could not
> > download the requested message. To send and receive messages in your Hotmail
> > account, go to http://hotmail.live.com on the Web, or try again later.

>
> Did you try again, later?
>

> > To get help from Windows Live Customer Support, go to
> > http://support.live.com and click Windows Live Mail in the list of services.
> >
> > Subject 'Re: Hi from Jan'
> > Server Error: 0x8000FFFF
> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> > Windows Live Mail Error ID: 0x8000FFFF
> >
> > My operation system is windows XP and my antivirus is Avast, please help

>
> It has been a while since I have seen that error. Usually goes away after a
> couple of hours.
>
> --
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum
>

Yes i am sorry i ment i downloaded the messages but i cant read them. I
reported the problem the day i downloaded WLM 4 days ago still trying to get
it to work

"VanguardLH" wrote:

> Sunshine wrote:
>

> > WLM wont synchronise with OE and wont download my messages in my folders i
> > keep getting the following error message
> > Windows Live Mail could not download the requested message. To send and
> > receive messages in your Hotmail account, go to http://hotmail.live.com on
> > the Web, or try again later. To get help from Windows Live Customer Support,
> > go to http://support.live.com and click Windows Live Mail in the list of
> > services.
> >
> > Subject 'Re: Hi from Jan'
> > Server Error: 0x8000FFFF
> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> > Windows Live Mail Error ID: 0x8000FFFF
> >
> > My operation system is windows XP and my antivirus is Avast, please help

>
> You don't synchronize e-mail clients. You can transfer between them,
> like exporting and importing.
>
> So how long did you wait before reporting the problem? Was this a
> knee-jerk reaction to an immediate outage, or did you wait several hours
> before deciding there was a prolonged outage? Hotmail is not as
> reliable an e-mail service as your ISP (well, as most good ISPs) or
> other paid e-mail providers. Microsoft never publishes a status page on
> their mail hosts to show past problems and current ones. They don't
> announce outages, planned or otherwise, to their users. It might be a
> few hours, maybe a day.
>

Yes none of the suggestions worked.
What suggestion of clearing out the hotmail folders?
Yes i have been looking at other posts and i havnt found anything that
helped me.
I downloaded WLM 4 days ago and havnt been able to get it to work since the
day i downloaded it!
I have shut down and tried again i have also tried contact windows live mail
support and they havnt been able to help me.
I did stick to my origional thread but it wouldnt post any of my posts so i
had to start a new one

"Ildhund" wrote:

> Sunshine, you've had various suggestions about things to try to get
> your mail working in your other thread. The error message you're
> getting is a generic one that just says 'something went wrong'.
> Sometimes it goes away by itself, because there was a fault on the
> server that has been fixed. If it doesn't, troubleshooting takes
> time. No-one has a magic wand in this case, so you just have to try
> each suggestion and then come back and say whether it helped. For
> example, have you cleared out your Hotmail folders? You haven't
> responded to that suggestion yet.
>
> You've been visiting this newsgroup regularly for the past few days.
> Have you read through recent postings about similar problems? Did
> you notice that MSFT technical support advised contacting
> support.live.com if the suggested remedies fail? For example, they
> said on 21 April "0x8000FFFF - We are aware of people having this
> error and are working with the product group to determine cause.
> Current work around, though not elegant, is to close WLM and restart
> the application. If that doesn't work, please contact our agents who
> can help further."
>
> What did support say? They usually answer within 24 hours, although
> the first response might only give general advice that has to be
> followed up on.
>
> It's as well to stick to your original thread so others can see what
> has already been tried and what not - otherwise you might be wasting
> a lot of people's time.
> --
> Noel
>
> "Sunshine" <Sunshine@xxxxxx> wrote in message
> news:9082D94F-60AE-42A0-B6C0-0FC96E5956D5@xxxxxx

> > WLM wont synchronise with OE and wont download my messages in my
> > folders i
> > keep getting the following error message
> > Windows Live Mail could not download the requested message. To
> > send and
> > receive messages in your Hotmail account, go to
> > http://hotmail.live.com on
> > the Web, or try again later. To get help from Windows Live
> > Customer Support,
> > go to http://support.live.com and click Windows Live Mail in the
> > list of
> > services.
> >
> > Subject 'Re: Hi from Jan'
> > Server Error: 0x8000FFFF
> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> > Windows Live Mail Error ID: 0x8000FFFF
> >
> > My operation system is windows XP and my antivirus is Avast,
> > please help

>
>
>

Try this. Close WLM. Go to Hotmail on the web, and clean out all
the folders. If you want to save any messages, create a new folder
and move those messages to the new folder. Empty the thrash also.

Restart WLM. It will try to sync with the new folder status on the web,
so be sure you have moved any important email to a storage folder
before going online.

--
Gary VanderMolen, MS-MVP (WLMail)


"Sunshine" <Sunshine@xxxxxx> wrote in message news:8A9B8B72-FB35-4ECE-AEDE-B64B2198D0DC@xxxxxx

> Yes none of the suggestions worked.
> What suggestion of clearing out the hotmail folders?
> Yes i have been looking at other posts and i havnt found anything that
> helped me.
> I downloaded WLM 4 days ago and havnt been able to get it to work since the
> day i downloaded it!
> I have shut down and tried again i have also tried contact windows live mail
> support and they havnt been able to help me.
> I did stick to my origional thread but it wouldnt post any of my posts so i
> had to start a new one
>
> "Ildhund" wrote:
>

>> Sunshine, you've had various suggestions about things to try to get
>> your mail working in your other thread. The error message you're
>> getting is a generic one that just says 'something went wrong'.
>> Sometimes it goes away by itself, because there was a fault on the
>> server that has been fixed. If it doesn't, troubleshooting takes
>> time. No-one has a magic wand in this case, so you just have to try
>> each suggestion and then come back and say whether it helped. For
>> example, have you cleared out your Hotmail folders? You haven't
>> responded to that suggestion yet.
>>
>> You've been visiting this newsgroup regularly for the past few days.
>> Have you read through recent postings about similar problems? Did
>> you notice that MSFT technical support advised contacting
>> support.live.com if the suggested remedies fail? For example, they
>> said on 21 April "0x8000FFFF - We are aware of people having this
>> error and are working with the product group to determine cause.
>> Current work around, though not elegant, is to close WLM and restart
>> the application. If that doesn't work, please contact our agents who
>> can help further."
>>
>> What did support say? They usually answer within 24 hours, although
>> the first response might only give general advice that has to be
>> followed up on.
>>
>> It's as well to stick to your original thread so others can see what
>> has already been tried and what not - otherwise you might be wasting
>> a lot of people's time.
>> --
>> Noel
>>
>> "Sunshine" <Sunshine@xxxxxx> wrote in message
>> news:9082D94F-60AE-42A0-B6C0-0FC96E5956D5@xxxxxx

>> > WLM wont synchronise with OE and wont download my messages in my
>> > folders i
>> > keep getting the following error message
>> > Windows Live Mail could not download the requested message. To
>> > send and
>> > receive messages in your Hotmail account, go to
>> > http://hotmail.live.com on
>> > the Web, or try again later. To get help from Windows Live
>> > Customer Support,
>> > go to http://support.live.com and click Windows Live Mail in the
>> > list of
>> > services.
>> >
>> > Subject 'Re: Hi from Jan'
>> > Server Error: 0x8000FFFF
>> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>> > Windows Live Mail Error ID: 0x8000FFFF
>> >
>> > My operation system is windows XP and my antivirus is Avast,
>> > please help

>>
>>
>>

Sunshine wrote:

>
> "VanguardLH" wrote:
>

>> Sunshine wrote:
>>

>>> WLM wont synchronise with OE and wont download my messages in my
>>> folders i keep getting the following error message Windows Live
>>> Mail could not download the requested message. To send and receive
>>> messages in your Hotmail account, go to http://hotmail.live.com on
>>> the Web, or try again later. To get help from Windows Live Customer
>>> Support, go to http://support.live.com and click Windows Live Mail
>>> in the list of services.
>>>
>>> Subject 'Re: Hi from Jan' Server Error: 0x8000FFFF Server:
>>> 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx' Windows
>>> Live Mail Error ID: 0x8000FFFF
>>>
>>> My operation system is windows XP and my antivirus is Avast, please
>>> help

>>
>> You don't synchronize e-mail clients. You can transfer between
>> them, like exporting and importing.
>>
>> So how long did you wait before reporting the problem? Was this a
>> knee-jerk reaction to an immediate outage, or did you wait several
>> hours before deciding there was a prolonged outage? Hotmail is not
>> as reliable an e-mail service as your ISP (well, as most good ISPs)
>> or other paid e-mail providers. Microsoft never publishes a status
>> page on their mail hosts to show past problems and current ones.
>> They don't announce outages, planned or otherwise, to their users.
>> It might be a few hours, maybe a day.

>
> Yes i am sorry i ment i downloaded the messages but i cant read them.
> I reported the problem the day i downloaded WLM 4 days ago still
> trying to get it to work

"can't read" doesn't say anything what what actually happens when you do
try to read the messages.

The error message you described in your first post in this thread has
nothing to do with the ability to read items within WLM. That error
message said you could not *connect* to Microsoft's mail host. So first
you say that WLM won't connect, and now you say the real problem is that
you can't read (whatever that means).

If the problem is that you cannot connect then you have no items, and if
you have no items then obviously there is nothing to read. If you
cannot connect, how could you expect to read e-mails in WLM that you
haven't yet retrieved? Have you yet tried disabling the e-mail scanning
feature in your anti-virus program which can interfere with e-mail
clients?

If the problem is that you do have some messages already downloaded into
WLM and can't read them (regardless of you inability now to connect)
then that is a different problem.

So which is your problem? That you cannot connect to retrieve your
messages? Or that you have some messages retrieved into WLM but cannot
read them (and what happens when you do try to read them)?

I have obviously been working on the problem all the time and that is now why
i can see the e-mail in the in box now but it says unable to to show mail
offline.
I managed to get the e-mails into my inbox only on a dial up connection it
wont work on my 3G connection at all. I have tried changing the connection
setting with my default connection and to never dail a connection and nothing
works.
Dont know how to work my anti-virus, no-one has given me any instructions
regarding that yet......


"VanguardLH" wrote:

> Sunshine wrote:
>

> >
> > "VanguardLH" wrote:
> >

> >> Sunshine wrote:
> >>
> >>> WLM wont synchronise with OE and wont download my messages in my
> >>> folders i keep getting the following error message Windows Live
> >>> Mail could not download the requested message. To send and receive
> >>> messages in your Hotmail account, go to http://hotmail.live.com on
> >>> the Web, or try again later. To get help from Windows Live Customer
> >>> Support, go to http://support.live.com and click Windows Live Mail
> >>> in the list of services.
> >>>
> >>> Subject 'Re: Hi from Jan' Server Error: 0x8000FFFF Server:
> >>> 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx' Windows
> >>> Live Mail Error ID: 0x8000FFFF
> >>>
> >>> My operation system is windows XP and my antivirus is Avast, please
> >>> help
> >>
> >> You don't synchronize e-mail clients. You can transfer between
> >> them, like exporting and importing.
> >>
> >> So how long did you wait before reporting the problem? Was this a
> >> knee-jerk reaction to an immediate outage, or did you wait several
> >> hours before deciding there was a prolonged outage? Hotmail is not
> >> as reliable an e-mail service as your ISP (well, as most good ISPs)
> >> or other paid e-mail providers. Microsoft never publishes a status
> >> page on their mail hosts to show past problems and current ones.
> >> They don't announce outages, planned or otherwise, to their users.
> >> It might be a few hours, maybe a day.

> >
> > Yes i am sorry i ment i downloaded the messages but i cant read them.
> > I reported the problem the day i downloaded WLM 4 days ago still
> > trying to get it to work

>
> "can't read" doesn't say anything what what actually happens when you do
> try to read the messages.
>
> The error message you described in your first post in this thread has
> nothing to do with the ability to read items within WLM. That error
> message said you could not *connect* to Microsoft's mail host. So first
> you say that WLM won't connect, and now you say the real problem is that
> you can't read (whatever that means).
>
> If the problem is that you cannot connect then you have no items, and if
> you have no items then obviously there is nothing to read. If you
> cannot connect, how could you expect to read e-mails in WLM that you
> haven't yet retrieved? Have you yet tried disabling the e-mail scanning
> feature in your anti-virus program which can interfere with e-mail
> clients?
>
> If the problem is that you do have some messages already downloaded into
> WLM and can't read them (regardless of you inability now to connect)
> then that is a different problem.
>
> So which is your problem? That you cannot connect to retrieve your
> messages? Or that you have some messages retrieved into WLM but cannot
> read them (and what happens when you do try to read them)?
>