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| WLM wont synchronise WLM wont synchronise with OE and wont download my messages in my folders i keep getting the following error message Windows Live Mail could not download the requested message. To send and receive messages in your Hotmail account, go to http://hotmail.live.com on the Web, or try again later. To get help from Windows Live Customer Support, go to http://support.live.com and click Windows Live Mail in the list of services. Subject 'Re: Hi from Jan' Server Error: 0x8000FFFF Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx' Windows Live Mail Error ID: 0x8000FFFF My operation system is windows XP and my antivirus is Avast, please help |
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| Re: WLM wont synchronise On Mon, 28 Apr 2008 08:27:01 -0700, Sunshine wrote:
store. Don't expect more than that.
couple of hours. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum | ||||||||||||||||||||||||||||||||||||||||||||||||
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| Re: WLM wont synchronise Sunshine, you've had various suggestions about things to try to get your mail working in your other thread. The error message you're getting is a generic one that just says 'something went wrong'. Sometimes it goes away by itself, because there was a fault on the server that has been fixed. If it doesn't, troubleshooting takes time. No-one has a magic wand in this case, so you just have to try each suggestion and then come back and say whether it helped. For example, have you cleared out your Hotmail folders? You haven't responded to that suggestion yet. You've been visiting this newsgroup regularly for the past few days. Have you read through recent postings about similar problems? Did you notice that MSFT technical support advised contacting support.live.com if the suggested remedies fail? For example, they said on 21 April "0x8000FFFF - We are aware of people having this error and are working with the product group to determine cause. Current work around, though not elegant, is to close WLM and restart the application. If that doesn't work, please contact our agents who can help further." What did support say? They usually answer within 24 hours, although the first response might only give general advice that has to be followed up on. It's as well to stick to your original thread so others can see what has already been tried and what not - otherwise you might be wasting a lot of people's time. -- Noel "Sunshine" <Sunshine@xxxxxx> wrote in message news:9082D94F-60AE-42A0-B6C0-0FC96E5956D5@xxxxxx
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| Re: WLM wont synchronise Sunshine wrote:
like exporting and importing. So how long did you wait before reporting the problem? Was this a knee-jerk reaction to an immediate outage, or did you wait several hours before deciding there was a prolonged outage? Hotmail is not as reliable an e-mail service as your ISP (well, as most good ISPs) or other paid e-mail providers. Microsoft never publishes a status page on their mail hosts to show past problems and current ones. They don't announce outages, planned or otherwise, to their users. It might be a few hours, maybe a day. | ||||||||||||
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| Re: WLM wont synchronise Sorry i ment it downloaded the messages but i cant read them. Yes i have tried for 4 days straight now, still doesnt work "N. Miller" wrote:
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| Re: WLM wont synchronise Yes i am sorry i ment i downloaded the messages but i cant read them. I reported the problem the day i downloaded WLM 4 days ago still trying to get it to work "VanguardLH" wrote:
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| Re: WLM wont synchronise Yes none of the suggestions worked. What suggestion of clearing out the hotmail folders? Yes i have been looking at other posts and i havnt found anything that helped me. I downloaded WLM 4 days ago and havnt been able to get it to work since the day i downloaded it! I have shut down and tried again i have also tried contact windows live mail support and they havnt been able to help me. I did stick to my origional thread but it wouldnt post any of my posts so i had to start a new one "Ildhund" wrote:
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| Re: WLM wont synchronise Try this. Close WLM. Go to Hotmail on the web, and clean out all the folders. If you want to save any messages, create a new folder and move those messages to the new folder. Empty the thrash also. Restart WLM. It will try to sync with the new folder status on the web, so be sure you have moved any important email to a storage folder before going online. -- Gary VanderMolen, MS-MVP (WLMail) "Sunshine" <Sunshine@xxxxxx> wrote in message news:8A9B8B72-FB35-4ECE-AEDE-B64B2198D0DC@xxxxxx
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| Re: WLM wont synchronise Sunshine wrote:
try to read the messages. The error message you described in your first post in this thread has nothing to do with the ability to read items within WLM. That error message said you could not *connect* to Microsoft's mail host. So first you say that WLM won't connect, and now you say the real problem is that you can't read (whatever that means). If the problem is that you cannot connect then you have no items, and if you have no items then obviously there is nothing to read. If you cannot connect, how could you expect to read e-mails in WLM that you haven't yet retrieved? Have you yet tried disabling the e-mail scanning feature in your anti-virus program which can interfere with e-mail clients? If the problem is that you do have some messages already downloaded into WLM and can't read them (regardless of you inability now to connect) then that is a different problem. So which is your problem? That you cannot connect to retrieve your messages? Or that you have some messages retrieved into WLM but cannot read them (and what happens when you do try to read them)? | ||||||||||||||||||||||||||||||||||||
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| Re: WLM wont synchronise I have obviously been working on the problem all the time and that is now why i can see the e-mail in the in box now but it says unable to to show mail offline. I managed to get the e-mails into my inbox only on a dial up connection it wont work on my 3G connection at all. I have tried changing the connection setting with my default connection and to never dail a connection and nothing works. Dont know how to work my anti-virus, no-one has given me any instructions regarding that yet...... "VanguardLH" wrote:
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