Windows Vista Forums

Windows Live Mail doesn't always find internet connection
  1. #1


    Nascot Dave Guest

    Windows Live Mail doesn't always find internet connection

    Sometimes when I Send/Receive I get a message saying it can't connect to the
    internet and asks me if I want to work offline or retry. Usually one retry is
    sufficient for it to work. This is an intermittent problem.



      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: Windows Live Mail doesn't always find internet connection

    That could be caused by your Internet connection. What type of
    connection do you have?
    I get that error about once a week. My laptop connects to the
    home router via Wi-Fi, and when I get the error, the connection icon
    in the system tray has indeed turned red. It's a momentary thing.
    How frequently does your issue happen?

    --
    Gary VanderMolen, MS-MVP (WLMail)


    "Nascot Dave" <NascotDave@xxxxxx> wrote in message news:678A7559-C332-486E-A395-3C2217437A0A@xxxxxx

    > Sometimes when I Send/Receive I get a message saying it can't connect to the
    > internet and asks me if I want to work offline or retry. Usually one retry is
    > sufficient for it to work. This is an intermittent problem.


      My System SpecsSystem Spec

  3. #3


    Nascot Dave Guest

    Re: Windows Live Mail doesn't always find internet connection

    I have an ethernet cable going directly into my router. This problem does not
    happen in Outlook Express. It only happens in Windows Live Mail. I check my
    mail around 10 times a day and the problem occurs around 3 times a day.
    Whilst the error message is displayed I can toggle into Internet Explorer or
    Skype or Outlook Express for example. They all work perfectly and don't show
    any problem.


    "Gary VanderMolen" wrote:

    > That could be caused by your Internet connection. What type of
    > connection do you have?
    > I get that error about once a week. My laptop connects to the
    > home router via Wi-Fi, and when I get the error, the connection icon
    > in the system tray has indeed turned red. It's a momentary thing.
    > How frequently does your issue happen?
    >
    > --
    > Gary VanderMolen, MS-MVP (WLMail)
    >
    >
    > "Nascot Dave" <NascotDave@xxxxxx> wrote in message news:678A7559-C332-486E-A395-3C2217437A0A@xxxxxx

    > > Sometimes when I Send/Receive I get a message saying it can't connect to the
    > > internet and asks me if I want to work offline or retry. Usually one retry is
    > > sufficient for it to work. This is an intermittent problem.
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Gary VanderMolen Guest

    Re: Windows Live Mail doesn't always find internet connection

    Don't know what it could be then. WLM doesn't complain about
    my connection unless there is actually something wrong with
    the connection.

    --
    Gary VanderMolen, MS-MVP (WLMail)


    "Nascot Dave" <NascotDave@xxxxxx> wrote in message news:91D6BD2E-1395-43B5-AB11-932DEC65AA9F@xxxxxx

    >I have an ethernet cable going directly into my router. This problem does not
    > happen in Outlook Express. It only happens in Windows Live Mail. I check my
    > mail around 10 times a day and the problem occurs around 3 times a day.
    > Whilst the error message is displayed I can toggle into Internet Explorer or
    > Skype or Outlook Express for example. They all work perfectly and don't show
    > any problem.
    >
    >
    > "Gary VanderMolen" wrote:
    >

    >> That could be caused by your Internet connection. What type of
    >> connection do you have?
    >> I get that error about once a week. My laptop connects to the
    >> home router via Wi-Fi, and when I get the error, the connection icon
    >> in the system tray has indeed turned red. It's a momentary thing.
    >> How frequently does your issue happen?
    >>
    >> --
    >> Gary VanderMolen, MS-MVP (WLMail)
    >>
    >>
    >> "Nascot Dave" <NascotDave@xxxxxx> wrote in message
    >> news:678A7559-C332-486E-A395-3C2217437A0A@xxxxxx

    >> > Sometimes when I Send/Receive I get a message saying it can't connect to the
    >> > internet and asks me if I want to work offline or retry. Usually one retry is
    >> > sufficient for it to work. This is an intermittent problem.
    >>
    >>
    >>


      My System SpecsSystem Spec

  5. #5


    PaulOnTopOfTheHill Guest

    RE: Windows Live Mail doesn't always find internet connection

    I had a similar problem which I have now resolved.
    You could try the following:
    For each of your email accounts, open the "Connection" tab
    (Tools/Accounts/Properties) and check "Always connect to this account using"
    and select "Local Area Network" from the drop-down list and select OK or
    Apply.
    For some reason WLM seems to "lose" or "forget" how it connects from time to
    time, unless you do this .

    Hope this helps

    Paul

    "Nascot Dave" wrote:

    > Sometimes when I Send/Receive I get a message saying it can't connect to the
    > internet and asks me if I want to work offline or retry. Usually one retry is
    > sufficient for it to work. This is an intermittent problem.

      My System SpecsSystem Spec

  6. #6


    Nascot Dave Guest

    RE: Windows Live Mail doesn't always find internet connection

    Thanks Paul, I've now done that and will wait to see if it helps.
    Dave

    "PaulOnTopOfTheHill" wrote:

    > I had a similar problem which I have now resolved.
    > You could try the following:
    > For each of your email accounts, open the "Connection" tab
    > (Tools/Accounts/Properties) and check "Always connect to this account using"
    > and select "Local Area Network" from the drop-down list and select OK or
    > Apply.
    > For some reason WLM seems to "lose" or "forget" how it connects from time to
    > time, unless you do this .
    >
    > Hope this helps
    >
    > Paul
    >
    > "Nascot Dave" wrote:
    >

    > > Sometimes when I Send/Receive I get a message saying it can't connect to the
    > > internet and asks me if I want to work offline or retry. Usually one retry is
    > > sufficient for it to work. This is an intermittent problem.

      My System SpecsSystem Spec

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