I have just installed Windows Live Mail. The mail headers are downloaded but
when i try to open any message it gives the following message.

Windows Live Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again



Help is appreciated.

"Ambarish" <Ambarish@xxxxxx> wrote in message
news:34ED97D1-8A15-4F24-9408-FECB6A0D92E0@xxxxxx

>I have just installed Windows Live Mail. The mail headers are downloaded
>but
> when i try to open any message it gives the following message.
>
> Windows Live Mail encountered an unexpected problem while displaying this
> message. Check your computer for low memory or low disk space and try
> again
>
> Help is appreciated.

How much RAM memory do you have? How much free space does your
hard drive have?

In Windows Mail, this is often due to interference from an antivirus
program.
What if any antivirus programs do you have?

Well, i have 30 GB of Free Space on my hard drive and on my XP Pro i have 1
GB RAM. The antivirus i use is Symantec. The space should not be an issue.



"robertmiles@xxxxxx" wrote:

>
> "Ambarish" <Ambarish@xxxxxx> wrote in message
> news:34ED97D1-8A15-4F24-9408-FECB6A0D92E0@xxxxxx

> >I have just installed Windows Live Mail. The mail headers are downloaded
> >but
> > when i try to open any message it gives the following message.
> >
> > Windows Live Mail encountered an unexpected problem while displaying this
> > message. Check your computer for low memory or low disk space and try
> > again
> >
> > Help is appreciated.

>
> How much RAM memory do you have? How much free space does your
> hard drive have?
>
> In Windows Mail, this is often due to interference from an antivirus
> program.
> What if any antivirus programs do you have?
>
>
>

Disable Symantec's email scanning(inbound/outbound) and Internet Worm Protection..see if the problem disappears.

--
...winston
ms-mvp mail


"Ambarish" <Ambarish@xxxxxx> wrote in message news:6C3ECD97-32E2-4C9A-88F0-FF4D12BD6485@xxxxxx

> Well, i have 30 GB of Free Space on my hard drive and on my XP Pro i have 1
> GB RAM. The antivirus i use is Symantec. The space should not be an issue.
>
>
>
> "robertmiles@xxxxxx" wrote:
>

>>
>> "Ambarish" <Ambarish@xxxxxx> wrote in message
>> news:34ED97D1-8A15-4F24-9408-FECB6A0D92E0@xxxxxx

>> >I have just installed Windows Live Mail. The mail headers are downloaded
>> >but
>> > when i try to open any message it gives the following message.
>> >
>> > Windows Live Mail encountered an unexpected problem while displaying this
>> > message. Check your computer for low memory or low disk space and try
>> > again
>> >
>> > Help is appreciated.

>>
>> How much RAM memory do you have? How much free space does your
>> hard drive have?
>>
>> In Windows Mail, this is often due to interference from an antivirus
>> program.
>> What if any antivirus programs do you have?
>>
>>
>>

Disabling the Symantec does not help. Moreover disabling the antivirus should
not be required in the first place. I am sure i don't want to disable my
incoming virus protection for Emails. I have other mail clients running on my
machine.

"...winston" wrote:

> Disable Symantec's email scanning(inbound/outbound) and Internet Worm Protection..see if the problem disappears.
>
> --
> ...winston
> ms-mvp mail
>
>
> "Ambarish" <Ambarish@xxxxxx> wrote in message news:6C3ECD97-32E2-4C9A-88F0-FF4D12BD6485@xxxxxx

> > Well, i have 30 GB of Free Space on my hard drive and on my XP Pro i have 1
> > GB RAM. The antivirus i use is Symantec. The space should not be an issue.
> >
> >
> >
> > "robertmiles@xxxxxx" wrote:
> >

> >>
> >> "Ambarish" <Ambarish@xxxxxx> wrote in message
> >> news:34ED97D1-8A15-4F24-9408-FECB6A0D92E0@xxxxxx
> >> >I have just installed Windows Live Mail. The mail headers are downloaded
> >> >but
> >> > when i try to open any message it gives the following message.
> >> >
> >> > Windows Live Mail encountered an unexpected problem while displaying this
> >> > message. Check your computer for low memory or low disk space and try
> >> > again
> >> >
> >> > Help is appreciated.
> >>
> >> How much RAM memory do you have? How much free space does your
> >> hard drive have?
> >>
> >> In Windows Mail, this is often due to interference from an antivirus
> >> program.
> >> What if any antivirus programs do you have?
> >>
> >>
> >>

>

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and email
attachments. Email Scanning is just another layer on top of this. To make sure
that Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled and run LiveUpdate regularly to ensure that you have the most recent
virus definitions.
</QP>
http://service1.symantec.com/SUPPORT...02111812533106


--
...winston
ms-mvp mail


"Ambarish" <Ambarish@xxxxxx> wrote in message news:25CB5C7D-79E8-433F-BF75-7977B4667198@xxxxxx

> Disabling the Symantec does not help. Moreover disabling the antivirus should
> not be required in the first place. I am sure i don't want to disable my
> incoming virus protection for Emails. I have other mail clients running on my
> machine.

I am experiencing the same problem as Ambarish. I have 2 Gb of RAM, 85 Gb of
free drive space and I have uninstalled Norton Antivirus as it was causing
problems with other programs.

E-mail messages from my ISP e-mail account come through fine but with
e-mails from from my hotmail account I get the same low memory/disk space
message.

Any assistance would be appreciated.

"...winston" wrote:

> <QP>
> Disabling Email Scanning does not leave you unprotected against viruses that
> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> incoming files as they are saved to your hard drive, including email and email
> attachments. Email Scanning is just another layer on top of this. To make sure
> that Auto-Protect is providing the maximum protection, keep Auto-Protect
> enabled and run LiveUpdate regularly to ensure that you have the most recent
> virus definitions.
> </QP>
> http://service1.symantec.com/SUPPORT...02111812533106
>
>
> --
> ...winston
> ms-mvp mail
>
>
> "Ambarish" <Ambarish@xxxxxx> wrote in message news:25CB5C7D-79E8-433F-BF75-7977B4667198@xxxxxx

> > Disabling the Symantec does not help. Moreover disabling the antivirus should
> > not be required in the first place. I am sure i don't want to disable my
> > incoming virus protection for Emails. I have other mail clients running on my
> > machine.

>
>
>

At least for Windows Mail, just uninstalling a Norton antivirus program
often
fails to remove the part of it that causes problems. You often need to run
this
cleanup program as well:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even need to remove your email account under your email program,
then restart the email program and add the account again. Note that, under
Windows Live Mail, this will delete that account's messages unless you
create one or more storage folders for them, then move then there until
the account is added again.

"Marcus" <Marcus@xxxxxx> wrote in message
news:8C8862C1-52E4-4D2A-9A53-6194EE9747AB@xxxxxx

>I am experiencing the same problem as Ambarish. I have 2 Gb of RAM, 85 Gb
>of
> free drive space and I have uninstalled Norton Antivirus as it was causing
> problems with other programs.
>
> E-mail messages from my ISP e-mail account come through fine but with
> e-mails from from my hotmail account I get the same low memory/disk space
> message.
>
> Any assistance would be appreciated.
>
> "...winston" wrote:
>

>> <QP>
>> Disabling Email Scanning does not leave you unprotected against viruses
>> that
>> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
>> incoming files as they are saved to your hard drive, including email and
>> email
>> attachments. Email Scanning is just another layer on top of this. To make
>> sure
>> that Auto-Protect is providing the maximum protection, keep Auto-Protect
>> enabled and run LiveUpdate regularly to ensure that you have the most
>> recent
>> virus definitions.
>> </QP>
>> http://service1.symantec.com/SUPPORT...02111812533106
>>
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>>
>> "Ambarish" <Ambarish@xxxxxx> wrote in message
>> news:25CB5C7D-79E8-433F-BF75-7977B4667198@xxxxxx

>> > Disabling the Symantec does not help. Moreover disabling the antivirus
>> > should
>> > not be required in the first place. I am sure i don't want to disable
>> > my
>> > incoming virus protection for Emails. I have other mail clients running
>> > on my
>> > machine.

>>
>>
>>

I'm Using Window Xp sp2 + kasper and i got this problem too, how can i solve
it?

"robertmiles@xxxxxx" wrote:

> At least for Windows Mail, just uninstalling a Norton antivirus program
> often
> fails to remove the part of it that causes problems. You often need to run
> this
> cleanup program as well:
>
> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>
> You may even need to remove your email account under your email program,
> then restart the email program and add the account again. Note that, under
> Windows Live Mail, this will delete that account's messages unless you
> create one or more storage folders for them, then move then there until
> the account is added again.
>
> "Marcus" <Marcus@xxxxxx> wrote in message
> news:8C8862C1-52E4-4D2A-9A53-6194EE9747AB@xxxxxx

> >I am experiencing the same problem as Ambarish. I have 2 Gb of RAM, 85 Gb
> >of
> > free drive space and I have uninstalled Norton Antivirus as it was causing
> > problems with other programs.
> >
> > E-mail messages from my ISP e-mail account come through fine but with
> > e-mails from from my hotmail account I get the same low memory/disk space
> > message.
> >
> > Any assistance would be appreciated.
> >
> > "...winston" wrote:
> >

> >> <QP>
> >> Disabling Email Scanning does not leave you unprotected against viruses
> >> that
> >> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> >> incoming files as they are saved to your hard drive, including email and
> >> email
> >> attachments. Email Scanning is just another layer on top of this. To make
> >> sure
> >> that Auto-Protect is providing the maximum protection, keep Auto-Protect
> >> enabled and run LiveUpdate regularly to ensure that you have the most
> >> recent
> >> virus definitions.
> >> </QP>
> >> http://service1.symantec.com/SUPPORT...02111812533106
> >>
> >>
> >> --
> >> ...winston
> >> ms-mvp mail
> >>
> >>
> >> "Ambarish" <Ambarish@xxxxxx> wrote in message
> >> news:25CB5C7D-79E8-433F-BF75-7977B4667198@xxxxxx
> >> > Disabling the Symantec does not help. Moreover disabling the antivirus
> >> > should
> >> > not be required in the first place. I am sure i don't want to disable
> >> > my
> >> > incoming virus protection for Emails. I have other mail clients running
> >> > on my
> >> > machine.
> >>
> >>
> >>

>
>
>

With that antivirus program, you have more of a chance of fixing the
problem by finding a option in the antivirus program to disable email
scanning and leaving it disabled. Email scanning only allows you to find
viruses a little faster; but with it disabled, you should still find them as
they try to escape from the email.

"Kira" <Kira@xxxxxx> wrote in message
news:6FD68A16-9ACF-463A-9875-91D0CCFF1392@xxxxxx

>
> I'm Using Window Xp sp2 + kasper and i got this problem too, how can i
> solve
> it?
>
> "robertmiles@xxxxxx" wrote:
>

>> At least for Windows Mail, just uninstalling a Norton antivirus program
>> often
>> fails to remove the part of it that causes problems. You often need to
>> run
>> this
>> cleanup program as well:
>>
>> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>>
>> You may even need to remove your email account under your email program,
>> then restart the email program and add the account again. Note that,
>> under
>> Windows Live Mail, this will delete that account's messages unless you
>> create one or more storage folders for them, then move then there until
>> the account is added again.
>>
>> "Marcus" <Marcus@xxxxxx> wrote in message
>> news:8C8862C1-52E4-4D2A-9A53-6194EE9747AB@xxxxxx

>> >I am experiencing the same problem as Ambarish. I have 2 Gb of RAM, 85
>> >Gb
>> >of
>> > free drive space and I have uninstalled Norton Antivirus as it was
>> > causing
>> > problems with other programs.
>> >
>> > E-mail messages from my ISP e-mail account come through fine but with
>> > e-mails from from my hotmail account I get the same low memory/disk
>> > space
>> > message.
>> >
>> > Any assistance would be appreciated.
>> >
>> > "...winston" wrote:
>> >
>> >> <QP>
>> >> Disabling Email Scanning does not leave you unprotected against
>> >> viruses
>> >> that
>> >> are distributed as email attachments. Norton AntiVirus Auto-Protect
>> >> scans
>> >> incoming files as they are saved to your hard drive, including email
>> >> and
>> >> email
>> >> attachments. Email Scanning is just another layer on top of this. To
>> >> make
>> >> sure
>> >> that Auto-Protect is providing the maximum protection, keep
>> >> Auto-Protect
>> >> enabled and run LiveUpdate regularly to ensure that you have the most
>> >> recent
>> >> virus definitions.
>> >> </QP>
>> >> http://service1.symantec.com/SUPPORT...02111812533106
>> >>
>> >>
>> >> --
>> >> ...winston
>> >> ms-mvp mail
>> >>
>> >>
>> >> "Ambarish" <Ambarish@xxxxxx> wrote in message
>> >> news:25CB5C7D-79E8-433F-BF75-7977B4667198@xxxxxx
>> >> > Disabling the Symantec does not help. Moreover disabling the
>> >> > antivirus
>> >> > should
>> >> > not be required in the first place. I am sure i don't want to
>> >> > disable
>> >> > my
>> >> > incoming virus protection for Emails. I have other mail clients
>> >> > running
>> >> > on my
>> >> > machine.
>> >>
>> >>
>> >>

>>
>>
>>