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Several AOL email delivery failures

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Old 05-13-2008   #1
Bryan
Guest
 
Posts: n/a

Several AOL email delivery failures

Hi,

I send out a Newsletter using LiveMail to about 100 members email addresses
each month, splitting them so that I do not exceed the 50 Recipient per
email limit.

Just recently I have had several delivery failures, all to AOL email
addresses.

The *.dat file returned looks like this....

Reporting-MTA: dns;blu0-omc4-s13.blu0.hotmail.com
Received-From-MTA: dns;BLU111-DS3
Arrival-Date: Sat, 10 May 2008 23:10:04 -0700

Final-Recipient: rfc822;xxxxxxxx@xxxxxx
Action: failed
Status: 4.4.7

....with the previous three lines repeated for each of the failed email's.
Delivery to other addresses in the same email works OK.

Anyone any ideas why this is happening?

Thanks,

Bryan.



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Old 05-13-2008   #2
N. Miller
Guest
 
Posts: n/a

Re: Several AOL email delivery failures

On Tue, 13 May 2008 07:15:33 -0700, Bryan wrote:
Quote:

> I send out a Newsletter using LiveMail...
Windows Live Hotmail? Or some other account with the Windows Live Mail
client?
Quote:

> ...to about 100 members email addresses each month, splitting them so
> that I do not exceed the 50 Recipient per email limit.
There is no limit to the recipients you can list in Windows Live Mail. There
are limits imposed by E-mail Service Providers.
Quote:

> Just recently I have had several delivery failures, all to AOL email
> addresses.
>
> The *.dat file returned looks like this....
>
> Reporting-MTA: dns;blu0-omc4-s13.blu0.hotmail.com
> Received-From-MTA: dns;BLU111-DS3
> Arrival-Date: Sat, 10 May 2008 23:10:04 -0700
>
> Final-Recipient: rfc822;xxxxxxxx@xxxxxx
> Action: failed
> Status: 4.4.7
>
> ...with the previous three lines repeated for each of the failed email's.
> Delivery to other addresses in the same email works OK.
>
> Anyone any ideas why this is happening?
There should have been a verbose diagnostic message from the Hotmail server
returning the bounce; I don't see it. Without the verbose diagnostic it
would be hard to say. Perhaps AOL sees the volume as suspiciously spam-like.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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Old 05-13-2008   #3
Bob Lucas
Guest
 
Posts: n/a

Re: Several AOL email delivery failures

This looks like a censorship attempt by AOL. Rightly or wrongly, they
may suspect you have been sending SPAM (or have received complaints from
AOL subscribers). Consequently, AOL may have blacklisted your IP
address.

For further info, try a Google search against AOL 4.4.7. Also, have a
look at http://postmaster.info.aol.com/errors .

Many ISPs allocate a different IP address, every time you reconnect to
the internet. If your ISP uses dynamic IP allocation, you might have
inherited a blacklisted address. If so, you try disconnecting - to
obtain a different IP address, next time you connect.

Alternatively, AOL may have blacklisted your ISPs outgoing mail server.

If the problem continues, report it to your own ISP and ask them to
liaise with AOL - to get the blacklisting removed (easier said than
done).


"Bryan" <bryan_anslow@xxxxxx> wrote in message
news:2C451DA2-771F-4FB9-89A6-C4FA40168F7C@xxxxxx
Quote:

> Hi,
>
> I send out a Newsletter using LiveMail to about 100 members email
> addresses each month, splitting them so that I do not exceed the 50
> Recipient per email limit.
>
> Just recently I have had several delivery failures, all to AOL email
> addresses.
>
> The *.dat file returned looks like this....
>
> Reporting-MTA: dns;blu0-omc4-s13.blu0.hotmail.com
> Received-From-MTA: dns;BLU111-DS3
> Arrival-Date: Sat, 10 May 2008 23:10:04 -0700
>
> Final-Recipient: rfc822;xxxxxxxx@xxxxxx
> Action: failed
> Status: 4.4.7
>
> ...with the previous three lines repeated for each of the failed
> email's.
> Delivery to other addresses in the same email works OK.
>
> Anyone any ideas why this is happening?
>
> Thanks,
>
> Bryan.
>
>
>

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Old 05-13-2008   #4
Bryan
Guest
 
Posts: n/a

Re: Several AOL email delivery failures

I am using a HotMail account with LiveMail...



"N. Miller" <anonymous@xxxxxx> wrote in message
news:gepgbeyq70ql$.dlg@xxxxxx
Quote:

> On Tue, 13 May 2008 07:15:33 -0700, Bryan wrote:
>
Quote:

>> I send out a Newsletter using LiveMail...
>
> Windows Live Hotmail? Or some other account with the Windows Live Mail
> client?
>
Quote:

>> ...to about 100 members email addresses each month, splitting them so
>> that I do not exceed the 50 Recipient per email limit.
>
> There is no limit to the recipients you can list in Windows Live Mail.
> There
> are limits imposed by E-mail Service Providers.
>
Quote:

>> Just recently I have had several delivery failures, all to AOL email
>> addresses.
>>
>> The *.dat file returned looks like this....
>>
>> Reporting-MTA: dns;blu0-omc4-s13.blu0.hotmail.com
>> Received-From-MTA: dns;BLU111-DS3
>> Arrival-Date: Sat, 10 May 2008 23:10:04 -0700
>>
>> Final-Recipient: rfc822;xxxxxxxx@xxxxxx
>> Action: failed
>> Status: 4.4.7
>>
>> ...with the previous three lines repeated for each of the failed email's.
>> Delivery to other addresses in the same email works OK.
>>
>> Anyone any ideas why this is happening?
>
> There should have been a verbose diagnostic message from the Hotmail
> server
> returning the bounce; I don't see it. Without the verbose diagnostic it
> would be hard to say. Perhaps AOL sees the volume as suspiciously
> spam-like.
>
> --
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum
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Old 05-13-2008   #5
Bryan
Guest
 
Posts: n/a

Re: Several AOL email delivery failures

...now I have run Google with AOL and 4.4.7, I see that there are endless
numbers of reports of this happening

I'll need to try a few things out as suggested in the various items.

As I said I am using one of my HotMail accounts with Live Mail and the IP is
Verizon DSL.

Thanks,

Bryan.


"Bob Lucas" <bob@xxxxxx> wrote in message
news:g0cisv$iqp$1@xxxxxx
Quote:

> This looks like a censorship attempt by AOL. Rightly or wrongly, they may
> suspect you have been sending SPAM (or have received complaints from AOL
> subscribers). Consequently, AOL may have blacklisted your IP address.
>
> For further info, try a Google search against AOL 4.4.7. Also, have a
> look at http://postmaster.info.aol.com/errors .
>
> Many ISPs allocate a different IP address, every time you reconnect to the
> internet. If your ISP uses dynamic IP allocation, you might have
> inherited a blacklisted address. If so, you try disconnecting - to obtain
> a different IP address, next time you connect.
>
> Alternatively, AOL may have blacklisted your ISPs outgoing mail server.
>
> If the problem continues, report it to your own ISP and ask them to liaise
> with AOL - to get the blacklisting removed (easier said than done).
>
>
> "Bryan" <bryan_anslow@xxxxxx> wrote in message
> news:2C451DA2-771F-4FB9-89A6-C4FA40168F7C@xxxxxx
Quote:

>> Hi,
>>
>> I send out a Newsletter using LiveMail to about 100 members email
>> addresses each month, splitting them so that I do not exceed the 50
>> Recipient per email limit.
>>
>> Just recently I have had several delivery failures, all to AOL email
>> addresses.
>>
>> The *.dat file returned looks like this....
>>
>> Reporting-MTA: dns;blu0-omc4-s13.blu0.hotmail.com
>> Received-From-MTA: dns;BLU111-DS3
>> Arrival-Date: Sat, 10 May 2008 23:10:04 -0700
>>
>> Final-Recipient: rfc822;xxxxxxxx@xxxxxx
>> Action: failed
>> Status: 4.4.7
>>
>> ...with the previous three lines repeated for each of the failed email's.
>> Delivery to other addresses in the same email works OK.
>>
>> Anyone any ideas why this is happening?
>>
>> Thanks,
>>
>> Bryan.
>>
>>
>>
>
>
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Old 05-14-2008   #6
N. Miller
Guest
 
Posts: n/a

Re: Several AOL email delivery failures

On Tue, 13 May 2008 18:24:46 +0100, Bob Lucas wrote:
Quote:

> This looks like a censorship attempt by AOL.
Not. They are just protecting there users.
Quote:

> Rightly or wrongly, they may suspect you have been sending SPAM...
It is not even possible to send SPAM® by any electronic medium:

http://www.hormelfoods.com/brands/spam/default.aspx
Quote:

> ...(or have received complaints from AOL subscribers). Consequently, AOL
> may have blacklisted your IP address.
If the OP is using a standard email service, his service's IP address is the
issue, not his.
Quote:

> For further info, try a Google search against AOL 4.4.7. Also, have a
> look at http://postmaster.info.aol.com/errors .
>
> Many ISPs allocate a different IP address, every time you reconnect to
> the internet. If your ISP uses dynamic IP allocation, you might have
> inherited a blacklisted address. If so, you try disconnecting - to
> obtain a different IP address, next time you connect.
That will be of no help, unless he has been running a mail server using an
"end-to-end" relay agent; in which case, he likely would know how to get
around the AOL block.
Quote:

> Alternatively, AOL may have blacklisted your ISPs outgoing mail server.
Not "alternatively", most likely.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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Old 05-14-2008   #7
Bob Lucas
Guest
 
Posts: n/a

Re: Several AOL email delivery failures

Please see comments below:


"N. Miller" <anonymous@xxxxxx> wrote in message
news:1rtm6lhl7hglg.dlg@xxxxxx
Quote:

> On Tue, 13 May 2008 18:24:46 +0100, Bob Lucas wrote:
>
Quote:

>> This looks like a censorship attempt by AOL.
>
> Not. They are just protecting there users.
>

A unilateral decision by AOL (or any other ISP) to block incoming mail
is censorship. That is fact.

I hate junk mail - and in an ideal world, I would love to to eliminate
it entirely. However, this is not an ideal world and I am not
commenting upon whether censorship justified (or not).

However, I am not convinced that AOL "censorship" (in its present form)
protects their users. Indiscriminate blocking of incoming emails can
prevent delivery of genuine messages. At best, this causes
inconvenience to the sender and recipient. Furthermore, AOL sometimes
take up to 48 hours, before they advise non-delivery. That helps nobody
and could lead to major problems for the addressee, if AOL bounce a
genuine and urgent email.

I have no objection to less stringent junkmail filters, which are
designed identify suspect emails and allow the addressee to decide
whether to accept or reject individual messages. However, the AOL
system is far too stringent.

Quote:
Quote:

>> Rightly or wrongly, they may suspect you have been sending SPAM...
>
> It is not even possible to send SPAM® by any electronic medium:
>
OK - if you want to be pedantic. However, I'm sure most subscribers to
this newsgroup understand the difference between SPAM in an electronic
context and SPAM®, a culinary delight (or otherwise??).

Quote:
Quote:

>> ...(or have received complaints from AOL subscribers). Consequently,
>> AOL
>> may have blacklisted your IP address.
>
> If the OP is using a standard email service, his service's IP address
> is the
> issue, not his.
I must beg to differ on this aspect. AOL have been known to block
messages from individual IP addresses - as well as ISP's outgoing mail
servers.
Quote:

>
Quote:

>> For further info, try a Google search against AOL 4.4.7. Also, have
>> a
>> look at http://postmaster.info.aol.com/errors .


I agree that the google search does not provide a magic solution to the
problem. However, the results do illustrate the extent of the problem.
Quote:
Quote:

>>
>> Many ISPs allocate a different IP address, every time you reconnect
>> to
>> the internet. If your ISP uses dynamic IP allocation, you might have
>> inherited a blacklisted address. If so, you try disconnecting - to
>> obtain a different IP address, next time you connect.
>
> That will be of no help, unless he has been running a mail server
> using an
> "end-to-end" relay agent; in which case, he likely would know how to
> get
> around the AOL block.
>
Quote: