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Cannot Save Email Passwords

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Old 05-13-2008   #1
Desert Dog
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Posts: n/a

Cannot Save Email Passwords

I have migrated from OE to WLM but cannot get WLM to save the Email passwords
even with the save password option checked.

In other words each time WLM checks for email from each POP account and Hot
Mail I have to enter the password even though I have save password checked.

I am running Windows XP SP2 and cannot get a response from Microsoft support.
  Reply With Quote

Old 05-14-2008   #2
Colin Brown WLMVP
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

You've probably already checked this but just to make sure :-
Go to Tools/Accounts.
Click on an email account and select Properties then click on the Server
Tab.
Make sure your email address is entered, enter your password and make sure
the Save Password box is checked.
Click Apply then Click OK.
That should save your password. If it still doesn't then I'd suggest
un-installing/re-installing as something may have gotten corrupted during
the install process.

Colin Brown
WL MVP

"Desert Dog" <Desert Dog@xxxxxx> wrote in message
news:93162FE7-8E32-4FA4-BAFF-472D67C46FD4@xxxxxx
Quote:

> I have migrated from OE to WLM but cannot get WLM to save the Email
> passwords
> even with the save password option checked.
>
> In other words each time WLM checks for email from each POP account and
> Hot
> Mail I have to enter the password even though I have save password
> checked.
>
> I am running Windows XP SP2 and cannot get a response from Microsoft
> support.
  Reply With Quote
Old 2 Weeks Ago   #3
randy
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

I have the same problem.
All boxes checked to save, but none are. In fact the password boxes become
blank as the check-box is checked to save!
Un-install, re-boot, re-install, reboot - no change
When first installed 6 weeks or so ago, Windows Live did save passwords.
The password problem started two weeks ago. Maybe from a Windows update?
Any other ideas?

"Colin Brown WLMVP" wrote:
Quote:

> You've probably already checked this but just to make sure :-
> Go to Tools/Accounts.
> Click on an email account and select Properties then click on the Server
> Tab.
> Make sure your email address is entered, enter your password and make sure
> the Save Password box is checked.
> Click Apply then Click OK.
> That should save your password. If it still doesn't then I'd suggest
> un-installing/re-installing as something may have gotten corrupted during
> the install process.
>
> Colin Brown
> WL MVP
>
> "Desert Dog" <Desert Dog@xxxxxx> wrote in message
> news:93162FE7-8E32-4FA4-BAFF-472D67C46FD4@xxxxxx
Quote:

> > I have migrated from OE to WLM but cannot get WLM to save the Email
> > passwords
> > even with the save password option checked.
> >
> > In other words each time WLM checks for email from each POP account and
> > Hot
> > Mail I have to enter the password even though I have save password
> > checked.
> >
> > I am running Windows XP SP2 and cannot get a response from Microsoft
> > support.
>
  Reply With Quote
Old 2 Weeks Ago   #4
Michael Santovec
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

Are you using Windows XP?

Although the following talk about Outlook and Outlook Express, Method 3
Might apply to WLM as well.
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"randy" <randy@xxxxxx> wrote in message
news:B3ECB39A-7610-430D-9963-4205ECD7E484@xxxxxx
Quote:

> I have the same problem.
> All boxes checked to save, but none are. In fact the password boxes
> become
> blank as the check-box is checked to save!
> Un-install, re-boot, re-install, reboot - no change
> When first installed 6 weeks or so ago, Windows Live did save
> passwords.
> The password problem started two weeks ago. Maybe from a Windows
> update?
> Any other ideas?
>
> "Colin Brown WLMVP" wrote:
>
Quote:

>> You've probably already checked this but just to make sure :-
>> Go to Tools/Accounts.
>> Click on an email account and select Properties then click on the
>> Server
>> Tab.
>> Make sure your email address is entered, enter your password and make
>> sure
>> the Save Password box is checked.
>> Click Apply then Click OK.
>> That should save your password. If it still doesn't then I'd suggest
>> un-installing/re-installing as something may have gotten corrupted
>> during
>> the install process.
>>
>> Colin Brown
>> WL MVP
>>
>> "Desert Dog" <Desert Dog@xxxxxx> wrote in message
>> news:93162FE7-8E32-4FA4-BAFF-472D67C46FD4@xxxxxx
Quote:

>> > I have migrated from OE to WLM but cannot get WLM to save the Email
>> > passwords
>> > even with the save password option checked.
>> >
>> > In other words each time WLM checks for email from each POP account
>> > and
>> > Hot
>> > Mail I have to enter the password even though I have save password
>> > checked.
>> >
>> > I am running Windows XP SP2 and cannot get a response from
>> > Microsoft
>> > support.
>>
  Reply With Quote
Old 2 Weeks Ago   #5
randy
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

Using XP Home SP3
I tried this, and it did not help :-(
Once logged in to Windows Live, my Hotmail logs automatically - even if I
close WLM. But, this auto login for WL and Hotmail is lost once I re-boot.
My POP accounts passwords never are remembered (it was like this before I
tried the fix).
Thanks.

"Michael Santovec" wrote:
Quote:

> Are you using Windows XP?
>
> Although the following talk about Outlook and Outlook Express, Method 3
> Might apply to WLM as well.
> Save password setting not retained in Outlook or Outlook Express
> http://support.microsoft.com/?kbid=290684
> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "randy" <randy@xxxxxx> wrote in message
> news:B3ECB39A-7610-430D-9963-4205ECD7E484@xxxxxx
Quote:

> > I have the same problem.
> > All boxes checked to save, but none are. In fact the password boxes
> > become
> > blank as the check-box is checked to save!
> > Un-install, re-boot, re-install, reboot - no change
> > When first installed 6 weeks or so ago, Windows Live did save
> > passwords.
> > The password problem started two weeks ago. Maybe from a Windows
> > update?
> > Any other ideas?
> >
> > "Colin Brown WLMVP" wrote:
> >
Quote:

> >> You've probably already checked this but just to make sure :-
> >> Go to Tools/Accounts.
> >> Click on an email account and select Properties then click on the
> >> Server
> >> Tab.
> >> Make sure your email address is entered, enter your password and make
> >> sure
> >> the Save Password box is checked.
> >> Click Apply then Click OK.
> >> That should save your password. If it still doesn't then I'd suggest
> >> un-installing/re-installing as something may have gotten corrupted
> >> during
> >> the install process.
> >>
> >> Colin Brown
> >> WL MVP
> >>
> >> "Desert Dog" <Desert Dog@xxxxxx> wrote in message
> >> news:93162FE7-8E32-4FA4-BAFF-472D67C46FD4@xxxxxx
> >> > I have migrated from OE to WLM but cannot get WLM to save the Email
> >> > passwords
> >> > even with the save password option checked.
> >> >
> >> > In other words each time WLM checks for email from each POP account
> >> > and
> >> > Hot
> >> > Mail I have to enter the password even though I have save password
> >> > checked.
> >> >
> >> > I am running Windows XP SP2 and cannot get a response from
> >> > Microsoft
> >> > support.
> >>
>
>
  Reply With Quote
Old 2 Weeks Ago   #6
...winston
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

In addition to the other suggestions, some of the following have impacted password memory in the past ?

Using a password on your Windows Profile ?
Is the Windows Live Sign-In Assistant installed ?
Deleted all Network accounts in Control Panel/User Accounts/Select User Account(yours)/Manage My Network Passwords ?

--
...winston
ms-mvp mail


"randy" <randy@xxxxxx> wrote in message news:1F1E742E-96C8-4AA0-8BD7-493382BB24C2@xxxxxx
Quote:

> Using XP Home SP3
> I tried this, and it did not help :-(
> Once logged in to Windows Live, my Hotmail logs automatically - even if I
> close WLM. But, this auto login for WL and Hotmail is lost once I re-boot.
> My POP accounts passwords never are remembered (it was like this before I
> tried the fix).
> Thanks.
>
> "Michael Santovec" wrote:
>
Quote:

>> Are you using Windows XP?
>>
>> Although the following talk about Outlook and Outlook Express, Method 3
>> Might apply to WLM as well.
>> Save password setting not retained in Outlook or Outlook Express
>> http://support.microsoft.com/?kbid=290684
>> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>>
>> "randy" <randy@xxxxxx> wrote in message
>> news:B3ECB39A-7610-430D-9963-4205ECD7E484@xxxxxx
Quote:

>> > I have the same problem.
>> > All boxes checked to save, but none are. In fact the password boxes
>> > become
>> > blank as the check-box is checked to save!
>> > Un-install, re-boot, re-install, reboot - no change
>> > When first installed 6 weeks or so ago, Windows Live did save
>> > passwords.
>> > The password problem started two weeks ago. Maybe from a Windows
>> > update?
>> > Any other ideas?
>> >
>> > "Colin Brown WLMVP" wrote:
>> >
>> >> You've probably already checked this but just to make sure :-
>> >> Go to Tools/Accounts.
>> >> Click on an email account and select Properties then click on the
>> >> Server
>> >> Tab.
>> >> Make sure your email address is entered, enter your password and make
>> >> sure
>> >> the Save Password box is checked.
>> >> Click Apply then Click OK.
>> >> That should save your password. If it still doesn't then I'd suggest
>> >> un-installing/re-installing as something may have gotten corrupted
>> >> during
>> >> the install process.
>> >>
>> >> Colin Brown
>> >> WL MVP
>> >>
>> >> "Desert Dog" <Desert Dog@xxxxxx> wrote in message
>> >> news:93162FE7-8E32-4FA4-BAFF-472D67C46FD4@xxxxxx
>> >> > I have migrated from OE to WLM but cannot get WLM to save the Email
>> >> > passwords
>> >> > even with the save password option checked.
>> >> >
>> >> > In other words each time WLM checks for email from each POP account
>> >> > and
>> >> > Hot
>> >> > Mail I have to enter the password even though I have save password
>> >> > checked.
>> >> >
>> >> > I am running Windows XP SP2 and cannot get a response from
>> >> > Microsoft
>> >> > support.
>> >>
>>
>>
  Reply With Quote
Old 2 Weeks Ago   #7
randy
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

No windows Profile password
WL Sign-in Assistant is installed
No Network Accounts
As I said, all was well until about two weeks ago. Something changed - I
suspect from a Windows update.
Just received a message from Microsoft that OE will still access HM past the
announced June 30 deadline, so I may go back to OE and ditch WLM.
Thanks,
Randy

"...winston" wrote:
Quote:

> In addition to the other suggestions, some of the following have impacted password memory in the past ?
>
> Using a password on your Windows Profile ?
> Is the Windows Live Sign-In Assistant installed ?
> Deleted all Network accounts in Control Panel/User Accounts/Select User Account(yours)/Manage My Network Passwords ?
>
> --
> ...winston
> ms-mvp mail
>
>
> "randy" <randy@xxxxxx> wrote in message news:1F1E742E-96C8-4AA0-8BD7-493382BB24C2@xxxxxx
Quote:

> > Using XP Home SP3
> > I tried this, and it did not help :-(
> > Once logged in to Windows Live, my Hotmail logs automatically - even if I
> > close WLM. But, this auto login for WL and Hotmail is lost once I re-boot.
> > My POP accounts passwords never are remembered (it was like this before I
> > tried the fix).
> > Thanks.
> >
> > "Michael Santovec" wrote:
> >
Quote:

> >> Are you using Windows XP?
> >>
> >> Although the following talk about Outlook and Outlook Express, Method 3
> >> Might apply to WLM as well.
> >> Save password setting not retained in Outlook or Outlook Express
> >> http://support.microsoft.com/?kbid=290684
> >> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
> >>
> >> --
> >>
> >> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
> >>
> >>
> >>
> >> "randy" <randy@xxxxxx> wrote in message
> >> news:B3ECB39A-7610-430D-9963-4205ECD7E484@xxxxxx
> >> > I have the same problem.
> >> > All boxes checked to save, but none are. In fact the password boxes
> >> > become
> >> > blank as the check-box is checked to save!
> >> > Un-install, re-boot, re-install, reboot - no change
> >> > When first installed 6 weeks or so ago, Windows Live did save
> >> > passwords.
> >> > The password problem started two weeks ago. Maybe from a Windows
> >> > update?
> >> > Any other ideas?
> >> >
> >> > "Colin Brown WLMVP" wrote:
> >> >
> >> >> You've probably already checked this but just to make sure :-
> >> >> Go to Tools/Accounts.
> >> >> Click on an email account and select Properties then click on the
> >> >> Server
> >> >> Tab.
> >> >> Make sure your email address is entered, enter your password and make
> >> >> sure
> >> >> the Save Password box is checked.
> >> >> Click Apply then Click OK.
> >> >> That should save your password. If it still doesn't then I'd suggest
> >> >> un-installing/re-installing as something may have gotten corrupted
> >> >> during
> >> >> the install process.
> >> >>
> >> >> Colin Brown
> >> >> WL MVP
> >> >>
> >> >> "Desert Dog" <Desert Dog@xxxxxx> wrote in message
> >> >> news:93162FE7-8E32-4FA4-BAFF-472D67C46FD4@xxxxxx
> >> >> > I have migrated from OE to WLM but cannot get WLM to save the Email
> >> >> > passwords
> >> >> > even with the save password option checked.
> >> >> >
> >> >> > In other words each time WLM checks for email from each POP account
> >> >> > and
> >> >> > Hot
> >> >> > Mail I have to enter the password even though I have save password
> >> >> > checked.
> >> >> >
> >> >> > I am running Windows XP SP2 and cannot get a response from
> >> >> > Microsoft
> >> >> > support.
> >> >>
> >>
> >>
>
>
  Reply With Quote
Old 2 Weeks Ago   #8
...winston
Guest
 
Posts: n/a

Re: Cannot Save Email Passwords

Try adding a Windows Password
Hotmail accounts(Live ID) are categorized as network accounts in the Windows User Account settings.

I don't recall any Windows updates that impacted the o/s engine, if you do determine an update as the issue, please inform the
group.


Fyi...The June 30 deadline notice was issued on May 5th
cf.
http://emailsupport.spaces.live.com/...708!5745.entry

--
...winston
ms-mvp mail


"randy" <randy@xxxxxx> wrote in message news:436DBCF7-0E92-48B2-B315-F51F6194F043@xxxxxx
Quote:

> No windows Profile password
> WL Sign-in Assistant is installed
> No Network Accounts
> As I said, all was well until about two weeks ago. Something changed - I
> suspect from a Windows update.
> Just received a message from Microsoft that OE will still access HM past the
> announced June 30 deadline, so I may go back to OE and ditch WLM.
> Thanks,
> Randy


  Reply With Quote
 
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