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Cannot RECEIVE mail, can Send mail and get to Internet

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Old 05-15-2008   #1 (permalink)
Ritter 197
Guest
 
Posts: n/a

Cannot RECEIVE mail, can Send mail and get to Internet

Since yesterday I cannot receive mail with Windows Live Mail. I can Send
mail with WLM and I can get to the Internet. (Comcast put me on hold 30
minutes and never solved anything)

I use Windows XP, WLM and Firefox.

I can see my Incoming Mail when I go to Comcat.com and see Web Mial.

Is there a REPAIR action for WLM? Or should I download it again, but will I
not losse all my folders I have set up in WLM?

  Reply With Quote

Old 05-15-2008   #2 (permalink)
...winston
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

Disable the AntiVirus email scanning feature ? Windows Updated ?

--
...winston
ms-mvp mail


"Ritter 197" <Ritter197@xxxxxx> wrote in message news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

> Since yesterday I cannot receive mail with Windows Live Mail. I can Send mail with WLM and I can get to the Internet. (Comcast
> put me on hold 30 minutes and never solved anything)
>
> I use Windows XP, WLM and Firefox.
>
> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>
> Is there a REPAIR action for WLM? Or should I download it again, but will I not losse all my folders I have set up in WLM?

  Reply With Quote
Old 05-15-2008   #3 (permalink)
Michael Santovec
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

What error message are you getting when you try to receive mail? Post
the error message in full.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Ritter 197" <Ritter197@xxxxxx> wrote in message
news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

> Since yesterday I cannot receive mail with Windows Live Mail. I can
> Send mail with WLM and I can get to the Internet. (Comcast put me on
> hold 30 minutes and never solved anything)
>
> I use Windows XP, WLM and Firefox.
>
> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>
> Is there a REPAIR action for WLM? Or should I download it again, but
> will I not losse all my folders I have set up in WLM?

  Reply With Quote
Old 05-16-2008   #4 (permalink)
Ritter 197
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

Thanks, excellent advice. I turned off E-mail checking now and I can again
Receive E-mails. Thanks again.


"...winston" <winstonmvp@xxxxxx> wrote in message
news:0C2A5CE7-AAE3-4592-96C2-C3A4AE1868D3@xxxxxx
Quote:

> Disable the AntiVirus email scanning feature ? Windows Updated ?
>
> --
> ...winston
> ms-mvp mail
>
>
> "Ritter 197" <Ritter197@xxxxxx> wrote in message
> news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

>> Since yesterday I cannot receive mail with Windows Live Mail. I can Send
>> mail with WLM and I can get to the Internet. (Comcast put me on hold 30
>> minutes and never solved anything)
>>
>> I use Windows XP, WLM and Firefox.
>>
>> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>>
>> Is there a REPAIR action for WLM? Or should I download it again, but will
>> I not losse all my folders I have set up in WLM?
>
>
  Reply With Quote
Old 05-16-2008   #5 (permalink)
...winston
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

You're welcome..
Fyi...AV scanning of email is a redundant check.
From Symantec, though the rationale applies to other AV products.
<qp>
Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is
just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus definitions.
<\qp>
--
...winston
ms-mvp mail


"Ritter 197" <Ritter197@xxxxxx> wrote in message news:741EA6B1-AC3F-4E97-9E3E-D232C54141DF@xxxxxx
Quote:

> Thanks, excellent advice. I turned off E-mail checking now and I can again Receive E-mails. Thanks again.
>
>
> "...winston" <winstonmvp@xxxxxx> wrote in message news:0C2A5CE7-AAE3-4592-96C2-C3A4AE1868D3@xxxxxx
Quote:

>> Disable the AntiVirus email scanning feature ? Windows Updated ?
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>>
>> "Ritter 197" <Ritter197@xxxxxx> wrote in message news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

>>> Since yesterday I cannot receive mail with Windows Live Mail. I can Send mail with WLM and I can get to the Internet. (Comcast
>>> put me on hold 30 minutes and never solved anything)
>>>
>>> I use Windows XP, WLM and Firefox.
>>>
>>> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>>>
>>> Is there a REPAIR action for WLM? Or should I download it again, but will I not losse all my folders I have set up in WLM?
>>
>>
  Reply With Quote
Old 05-18-2008   #6 (permalink)
Urbane.Tiger
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

I am fairly certain that the Kapersky, AVG, Alvira and Comodo virus checkers
all cope with POP3 server communications quite adequately. Perhaps its the
vendors that have a problem with POP3 communications who are inclined to say
that its not necessary.

Also if you remove WLM via ControlPanel->Add remove Programs (XP) it does
NOT remove your mail accounts, contacts or folders - although I think it
should offer the option of so doing.
--
TUT
__________________________________

"Ritter 197" <Ritter197@xxxxxx> wrote in message
news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

> Since yesterday I cannot receive mail with Windows Live Mail. I can Send
> mail with WLM and I can get to the Internet. (Comcast put me on hold 30
> minutes and never solved anything)
>
> I use Windows XP, WLM and Firefox.
>
> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>
> Is there a REPAIR action for WLM? Or should I download it again, but will
> I not losse all my folders I have set up in WLM?
  Reply With Quote
Old 05-18-2008   #7 (permalink)
...winston
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

You might take a break from WLM and read the AVG faq's on disabling pop3/smtp scanning, search for similar topics on the web and
use Google groups to search similar archived msft and other groups on AVG problems with email scanning applicable to a wide cross
section of email clients. When you return its quite conceivable that WLM will have been revised a few times, fixed a few feature
concerns, but the 'set color' option for email folders will most likely reside in the same place.

--
...winston
ms-mvp mail


"Urbane.Tiger" <viking.warrior@xxxxxx> wrote in message news:It-dnbsFzsKydbLVnZ2dnUVZ_tHinZ2d@xxxxxx
Quote:

> I am fairly certain that the Kapersky, AVG, Alvira and Comodo virus checkers
> all cope with POP3 server communications quite adequately. Perhaps its the
> vendors that have a problem with POP3 communications who are inclined to say
> that its not necessary.




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Old 05-18-2008   #8 (permalink)
Michael Santovec
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

Although client side anti-virus scanning of e-mail as it downloads may
be good in theory it often fails in practice.

The basic problem is that many (most or all?) mail clients lack in API
for the scanning. (Mail servers on the other hand often have an API for
this so scanning there is best). So the anti-virus software must do the
scanning behind the mail client's back. Although this works Ok much of
the time, all too often it causes problems, and is not worth the hassle.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Urbane.Tiger" <viking.warrior@xxxxxx> wrote in message
news:It-dnbsFzsKydbLVnZ2dnUVZ_tHinZ2d@xxxxxx
Quote:

> I am fairly certain that the Kapersky, AVG, Alvira and Comodo virus
> checkers all cope with POP3 server communications quite adequately.
> Perhaps its the vendors that have a problem with POP3 communications
> who are inclined to say that its not necessary.
>
> Also if you remove WLM via ControlPanel->Add remove Programs (XP) it
> does NOT remove your mail accounts, contacts or folders - although I
> think it should offer the option of so doing.
> --
> TUT
> __________________________________
>
> "Ritter 197" <Ritter197@xxxxxx> wrote in message
> news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

>> Since yesterday I cannot receive mail with Windows Live Mail. I can
>> Send mail with WLM and I can get to the Internet. (Comcast put me on
>> hold 30 minutes and never solved anything)
>>
>> I use Windows XP, WLM and Firefox.
>>
>> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>>
>> Is there a REPAIR action for WLM? Or should I download it again, but
>> will I not losse all my folders I have set up in WLM?
>
  Reply With Quote
Old 05-18-2008   #9 (permalink)
Gary VanderMolen
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

If a mail client is in a 'busy' status because of a message
being scanned, it may fail to respond in a timely manner to
the mail server, which then closes the connection. I've seen
it happen.

--
Gary VanderMolen, MS-MVP


"Urbane.Tiger" <viking.warrior@xxxxxx> wrote in message
news:It-dnbsFzsKydbLVnZ2dnUVZ_tHinZ2d@xxxxxx
Quote:

>I am fairly certain that the Kapersky, AVG, Alvira and Comodo virus
>checkers all cope with POP3 server communications quite adequately.
>Perhaps its the vendors that have a problem with POP3 communications who
>are inclined to say that its not necessary.
>
> Also if you remove WLM via ControlPanel->Add remove Programs (XP) it does
> NOT remove your mail accounts, contacts or folders - although I think it
> should offer the option of so doing.
> --
> TUT
> __________________________________
>
> "Ritter 197" <Ritter197@xxxxxx> wrote in message
> news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

>> Since yesterday I cannot receive mail with Windows Live Mail. I can Send
>> mail with WLM and I can get to the Internet. (Comcast put me on hold 30
>> minutes and never solved anything)
>>
>> I use Windows XP, WLM and Firefox.
>>
>> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>>
>> Is there a REPAIR action for WLM? Or should I download it again, but will
>> I not losse all my folders I have set up in WLM?
>
  Reply With Quote
Old 05-18-2008   #10 (permalink)
Urbane.Tiger
Guest
 
Posts: n/a

Re: Cannot RECEIVE mail, can Send mail and get to Internet

Architecturally I don't think mail clients ought to be involved in parasite
scanning.

I would prefer that it be done at a lower level (or as you put it - behind
the mail clients back). Mail traffic is not the only conduit via which a
parasite might enter a system, WWW traffic, IM traffic (MSN, Skype etc), bit
torrent transfers (uTorrent, Pando), FTP and terminal emulators are all
conduits that parasites can and have exploited (this list is not
exhaustive). Therefore I would prefer a coherent suite of anti-parasite
products that detects and quarantines parasites irrespective the conduit the
parasite happens to be using.
--
TUT
__________________________________



"Michael Santovec" <michael_santovec@xxxxxx> wrote in message
news:u5ihhGRuIHA.4476@xxxxxx
Quote:

> Although client side anti-virus scanning of e-mail as it downloads may be
> good in theory it often fails in practice.
>
> The basic problem is that many (most or all?) mail clients lack in API for
> the scanning. (Mail servers on the other hand often have an API for this
> so scanning there is best). So the anti-virus software must do the
> scanning behind the mail client's back. Although this works Ok much of
> the time, all too often it causes problems, and is not worth the hassle.
>
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Urbane.Tiger" <viking.warrior@xxxxxx> wrote in message
> news:It-dnbsFzsKydbLVnZ2dnUVZ_tHinZ2d@xxxxxx
Quote:

>> I am fairly certain that the Kapersky, AVG, Alvira and Comodo virus
>> checkers all cope with POP3 server communications quite adequately.
>> Perhaps its the vendors that have a problem with POP3 communications who
>> are inclined to say that its not necessary.
>>
>> Also if you remove WLM via ControlPanel->Add remove Programs (XP) it does
>> NOT remove your mail accounts, contacts or folders - although I think it
>> should offer the option of so doing.
>> --
>> TUT
>> __________________________________
>>
>> "Ritter 197" <Ritter197@xxxxxx> wrote in message
>> news:12D0F336-E89F-4AF7-9575-3A16284A1468@xxxxxx
Quote:

>>> Since yesterday I cannot receive mail with Windows Live Mail. I can Send
>>> mail with WLM and I can get to the Internet. (Comcast put me on hold 30
>>> minutes and never solved anything)
>>>
>>> I use Windows XP, WLM and Firefox.
>>>
>>> I can see my Incoming Mail when I go to Comcat.com and see Web Mial.
>>>
>>> Is there a REPAIR action for WLM? Or should I download it again, but
>>> will I not losse all my folders I have set up in WLM?
>>
>
  Reply With Quote
 
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