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Vista - message rules don't work

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Old 05-18-2008   #1 (permalink)


Vista home premium 64bit
 
 

message rules don't work

Greetings,

Message rules dont work in windows live mail. any advice besides moving to another client? in the original vista mail program message rules worked but after installation of windows live mail nothing in this area worked.
thanks and best regards, onno

My System SpecsSystem Spec
Old 05-18-2008   #2 (permalink)
Ildhund


 
 

Re: message rules don't work

"onno" <guest@xxxxxx-email.com> wrote in message
news:72ed0ab08fe4804d822cf88adc748ccf@xxxxxx-gateway.com...
Quote:

> Message rules dont work in windows live mail. any advice besides
> moving
> to another client? in the original vista mail program message
> rules
> worked but after installation of windows live mail nothing in this
> area
> worked.
That's a fairly sweeping statement. My 27 rules all work perfectly.
Did you set them up in WLMail, or did they get migrated from Windows
Mail? When you say 'nothing worked', what do you mean? What kind of
rule doesn't work? Are you talking about rules applied to incoming
messages or applied to already received messages?
Rules have to be applied stringently, because they operate according
to strict logic. The things people often get wrong are the order
rules are applied in, not using 'Stop processing more rules' to
avoid conflicts, and not being precise about, for example, what
should be found in the From: field for a rule to be applied. If you
post back with samples of the rules that don't work, someone may be
able to help you get them right.
--
Noel

My System SpecsSystem Spec
Old 05-18-2008   #3 (permalink)
Gary VanderMolen


 
 

Re: message rules don't work

What type of account, POP, IMAP, or HTTP (Hotmail)?

--
Gary VanderMolen, MS-MVP


"onno" <guest@xxxxxx-email.com> wrote in message
news:72ed0ab08fe4804d822cf88adc748ccf@xxxxxx-gateway.com...
Quote:

>
> Greetings,
>
> Message rules dont work in windows live mail. any advice besides moving
> to another client? in the original vista mail program message rules
> worked but after installation of windows live mail nothing in this area
> worked.
> thanks and best regards, onno
>
>
> --
> onno
My System SpecsSystem Spec
Old 05-19-2008   #4 (permalink)
...winston


 
 

Re: message rules don't work

Assuming you've created all the necessary message rules properly in WLM....
- Are these incoming mail messages, existing messages(if so where are they currently located, and to which location should their
final resting place be[email folders, storage folder subfolders etc) ?

--
...winston
ms-mvp mail


"onno" <guest@xxxxxx-email.com> wrote in message news:72ed0ab08fe4804d822cf88adc748ccf@xxxxxx-gateway.com...
Quote:

>
> Greetings,
>
> Message rules dont work in windows live mail. any advice besides moving
> to another client? in the original vista mail program message rules
> worked but after installation of windows live mail nothing in this area
> worked.
> thanks and best regards, onno
>
>
> --
> onno

My System SpecsSystem Spec
Old 07-08-2008   #5 (permalink)


Vista Home Premium 32bit sp1
 
 

Re: message rules don't work

I have the same problem but I can identify the actual behaviour: WLM does not read the email address in the From line it only reads the name tag the person has chosen, eg Fred Smith will be read, but not fredsmith@someserver.com. It is frustrating because all my rules were set up to read the email address not the name. Furthermore, websites like Facebook have many applications that identify themselves with the app name in the From line and use the standard format apps+[appid]@facebookmail.com for the email address. Therefore adding a rule for "@facebookmail.com" sorted them all into the same folder. Not any more... Any clues as to what has happened?

Oh yes: when you create a new rule for a contact and add the contact from within the Select People>Contacts bit, the email address is added but not the name. Very helpful...
My System SpecsSystem Spec
Old 07-08-2008   #6 (permalink)
Michael Santovec


 
 

Re: message rules don't work

BUG: When Manually applying a mail Message Rule criteria Where From
Contains 'X'.

A From header can be of two forms:

1) From: Name <e-mail address>
2) From: e-mail address

When Manually applied, the rule does NOT check the e-mail address in
form #1 within the < >.

It will match the e-mail address in form #2. And it will match if
checking for Name.

The rule works perfectly when automatically applied to incoming POP3
message. It will match on the e-mail address in the <>.

The bug just appears to be with the From header. Testing on the To and
Cc headers when Manually applying rules works fine.

I've reported this bug to Microsoft and it has been escalated up several
levels. I'm hoping this will be fixed in the next release of WLM, but
have not heard anything definite back.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"IainADMcIntyre" <guest@xxxxxx-email.com> wrote in message
news:81ca4791ac71ab48bacf370087277c99@xxxxxx-gateway.com...
Quote:

>
> I have the same problem but I can identify the actual behaviour: WLM
> does not read the email address in the From line it only reads the
> name
> tag the person has chosen, eg Fred Smith will be read, but not
> _fredsmith@xxxxxx_. It is frustrating because -all- my rules
> were set up to read the email address not the name. Furthermore,
> websites like Facebook have many applications that identify themselves
> with the app name in the From line and use the standard format
> _apps+[appid]@facebookmail.com_ for the email address. Therefore
> adding
> a rule for "_@xxxxxx_" sorted them all into the same folder.
> Not any more... Any clues as to what has happened?
>
> Oh yes: when you create a new rule for a contact and add the contact
> from within the Select People>Contacts bit, the email address is added
> but -not- the name. Very helpful...
>
>
> --
> IainADMcIntyre

My System SpecsSystem Spec
Old 08-11-2008   #7 (permalink)
R. C. White


 
 

Re: message rules don't work

Hi, Iain.

Rather than use Tools | Message Rules | Mail, have you tried highlighting a
message from Fred Smith (in your example), then clicking Actions | Create
rule from message...? This way, WLM will already have filled in the From
line in the Rule, using the format that it understands - and avoiding any
typos. You can then add any Move or other instructions, including Stop
processing more rules.

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"IainADMcIntyre" <guest@xxxxxx-email.com> wrote in message
news:81ca4791ac71ab48bacf370087277c99@xxxxxx-gateway.com...
Quote:

>
> I have the same problem but I can identify the actual behaviour: WLM
> does not read the email address in the From line it only reads the name
> tag the person has chosen, eg Fred Smith will be read, but not
> _fredsmith@xxxxxx_. It is frustrating because -all- my rules
> were set up to read the email address not the name. Furthermore,
> websites like Facebook have many applications that identify themselves
> with the app name in the From line and use the standard format
> _apps+[appid]@facebookmail.com_ for the email address. Therefore adding
> a rule for "_@xxxxxx_" sorted them all into the same folder.
> Not any more... Any clues as to what has happened?
>
> Oh yes: when you create a new rule for a contact and add the contact
> from within the Select People>Contacts bit, the email address is added
> but -not- the name. Very helpful...
>
>
> --
> IainADMcIntyre
My System SpecsSystem Spec
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