Windows Vista Forums

Windows live mail client very slow

  1. #1


    axcons2005 Guest

    Windows live mail client very slow

    For past one week my windows live mail client is very slow. It takes about
    30-40 seconds for each mail to download or even display an existing one. All
    actions - sending, receiving, reading an existing mail, opening the mail
    client and closing takes very long, 30-40 seconds may be a minute sometimes.

    After I noitced this I installed Vista SP1 (enterprise) but that didn't
    help. I even uninstalled and reinstalled live mail, didn't help either.

    Anyone knows what could be going on and how to resolve this? I have another
    PC where it seems to work fine, just this one is having issues.

    Any help is greatly appreciated.
    --
    Thanks - axcons2005

      My System SpecsSystem Spec

  2. #2


    Guest

    Re: Windows live mail client very slow


    "axcons2005" <axcons2005@xxxxxx> wrote in message
    news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx

    > For past one week my windows live mail client is very slow. It takes about
    > 30-40 seconds for each mail to download or even display an existing one.
    > All
    > actions - sending, receiving, reading an existing mail, opening the mail
    > client and closing takes very long, 30-40 seconds may be a minute
    > sometimes.
    >
    > After I noitced this I installed Vista SP1 (enterprise) but that didn't
    > help. I even uninstalled and reinstalled live mail, didn't help either.
    >
    > Anyone knows what could be going on and how to resolve this? I have
    > another
    > PC where it seems to work fine, just this one is having issues.
    >
    > Any help is greatly appreciated.
    > --
    > Thanks - axcons2005
    How much RAM memory is on each of those machines?

    Have you run antivirus and antispyware programs on both of those
    machines lately?



      My System SpecsSystem Spec

  3. #3


    axcons2005 Guest

    Re: Windows live mail client very slow

    Thanks for your response.

    The one that is having issues has 4GB RAM and the other one that is working
    has 2GB.

    I have run anti virus and anti spyware several times and didn't catch
    anything.

    --
    Thanks - axcons2005


    "robertmiles@xxxxxx" wrote:

    >
    > "axcons2005" <axcons2005@xxxxxx> wrote in message
    > news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx

    > > For past one week my windows live mail client is very slow. It takes about
    > > 30-40 seconds for each mail to download or even display an existing one.
    > > All
    > > actions - sending, receiving, reading an existing mail, opening the mail
    > > client and closing takes very long, 30-40 seconds may be a minute
    > > sometimes.
    > >
    > > After I noitced this I installed Vista SP1 (enterprise) but that didn't
    > > help. I even uninstalled and reinstalled live mail, didn't help either.
    > >
    > > Anyone knows what could be going on and how to resolve this? I have
    > > another
    > > PC where it seems to work fine, just this one is having issues.
    > >
    > > Any help is greatly appreciated.
    > > --
    > > Thanks - axcons2005
    >
    > How much RAM memory is on each of those machines?
    >
    > Have you run antivirus and antispyware programs on both of those
    > machines lately?
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Guest

    Re: Windows live mail client very slow

    You're welcome.

    My guesses of what caused the problem seem wrong, so you'll have to wait
    for someone else to answer.

    "axcons2005" <axcons2005@xxxxxx> wrote in message
    news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx

    > Thanks for your response.
    >
    > The one that is having issues has 4GB RAM and the other one that is
    > working
    > has 2GB.
    >
    > I have run anti virus and anti spyware several times and didn't catch
    > anything.
    >
    > --
    > Thanks - axcons2005
    >
    >
    > "robertmiles@xxxxxx" wrote:
    >

    >>
    >> "axcons2005" <axcons2005@xxxxxx> wrote in message
    >> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx

    >> > For past one week my windows live mail client is very slow. It takes
    >> > about
    >> > 30-40 seconds for each mail to download or even display an existing
    >> > one.
    >> > All
    >> > actions - sending, receiving, reading an existing mail, opening the
    >> > mail
    >> > client and closing takes very long, 30-40 seconds may be a minute
    >> > sometimes.
    >> >
    >> > After I noitced this I installed Vista SP1 (enterprise) but that didn't
    >> > help. I even uninstalled and reinstalled live mail, didn't help either.
    >> >
    >> > Anyone knows what could be going on and how to resolve this? I have
    >> > another
    >> > PC where it seems to work fine, just this one is having issues.
    >> >
    >> > Any help is greatly appreciated.
    >> > --
    >> > Thanks - axcons2005
    >>
    >> How much RAM memory is on each of those machines?
    >>
    >> Have you run antivirus and antispyware programs on both of those
    >> machines lately?
    >>
    >>
    >>


      My System SpecsSystem Spec

  5. #5


    Gary VanderMolen Guest

    Re: Windows live mail client very slow

    I had a similar experience recently with one of my Vista
    machines. Not only was WLM dog slow, but the same was
    true of other Windows programs. The only thing that fixed
    it was a complete reinstall of Vista.

    --
    Gary VanderMolen, MS-MVP


    <robertmiles@xxxxxx> wrote in message
    news:e3w4$CfuIHA.1936@xxxxxx

    > You're welcome.
    >
    > My guesses of what caused the problem seem wrong, so you'll have to wait
    > for someone else to answer.
    >
    > "axcons2005" <axcons2005@xxxxxx> wrote in message
    > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx

    >> Thanks for your response.
    >>
    >> The one that is having issues has 4GB RAM and the other one that is
    >> working
    >> has 2GB.
    >>
    >> I have run anti virus and anti spyware several times and didn't catch
    >> anything.
    >>
    >> --
    >> Thanks - axcons2005
    >>
    >>
    >> "robertmiles@xxxxxx" wrote:
    >>

    >>>
    >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
    >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
    >>> > For past one week my windows live mail client is very slow. It takes
    >>> > about
    >>> > 30-40 seconds for each mail to download or even display an existing
    >>> > one.
    >>> > All
    >>> > actions - sending, receiving, reading an existing mail, opening the
    >>> > mail
    >>> > client and closing takes very long, 30-40 seconds may be a minute
    >>> > sometimes.
    >>> >
    >>> > After I noitced this I installed Vista SP1 (enterprise) but that
    >>> > didn't
    >>> > help. I even uninstalled and reinstalled live mail, didn't help
    >>> > either.
    >>> >
    >>> > Anyone knows what could be going on and how to resolve this? I have
    >>> > another
    >>> > PC where it seems to work fine, just this one is having issues.
    >>> >
    >>> > Any help is greatly appreciated.
    >>> > --
    >>> > Thanks - axcons2005
    >>>
    >>> How much RAM memory is on each of those machines?
    >>>
    >>> Have you run antivirus and antispyware programs on both of those
    >>> machines lately?
    >>>
    >>>
    >>>
    >
    >

      My System SpecsSystem Spec

  6. #6


    axcons2005 Guest

    Re: Windows live mail client very slow

    I agree Vista is generally a tad slower. WLM seemed to work fine until last
    week, not sure why suddenly it just started crawling literally to a point
    that it is unusable. Everything seems slower since last week. I initially
    thought it could be some virus or spyware/malware but I have done several
    anti virus and spyware runs and none caught anything. May be SP1 installation
    made it worse but I couldn't tell for sure.

    The only thing I remember doing unusal last week was installing the windows
    gadgets and I have even disabled the service as it was resource consuming.
    --
    Thanks - axcons2005


    "Gary VanderMolen" wrote:

    > I had a similar experience recently with one of my Vista
    > machines. Not only was WLM dog slow, but the same was
    > true of other Windows programs. The only thing that fixed
    > it was a complete reinstall of Vista.
    >
    > --
    > Gary VanderMolen, MS-MVP
    >
    >
    > <robertmiles@xxxxxx> wrote in message
    > news:e3w4$CfuIHA.1936@xxxxxx

    > > You're welcome.
    > >
    > > My guesses of what caused the problem seem wrong, so you'll have to wait
    > > for someone else to answer.
    > >
    > > "axcons2005" <axcons2005@xxxxxx> wrote in message
    > > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx

    > >> Thanks for your response.
    > >>
    > >> The one that is having issues has 4GB RAM and the other one that is
    > >> working
    > >> has 2GB.
    > >>
    > >> I have run anti virus and anti spyware several times and didn't catch
    > >> anything.
    > >>
    > >> --
    > >> Thanks - axcons2005
    > >>
    > >>
    > >> "robertmiles@xxxxxx" wrote:
    > >>
    > >>>
    > >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
    > >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
    > >>> > For past one week my windows live mail client is very slow. It takes
    > >>> > about
    > >>> > 30-40 seconds for each mail to download or even display an existing
    > >>> > one.
    > >>> > All
    > >>> > actions - sending, receiving, reading an existing mail, opening the
    > >>> > mail
    > >>> > client and closing takes very long, 30-40 seconds may be a minute
    > >>> > sometimes.
    > >>> >
    > >>> > After I noitced this I installed Vista SP1 (enterprise) but that
    > >>> > didn't
    > >>> > help. I even uninstalled and reinstalled live mail, didn't help
    > >>> > either.
    > >>> >
    > >>> > Anyone knows what could be going on and how to resolve this? I have
    > >>> > another
    > >>> > PC where it seems to work fine, just this one is having issues.
    > >>> >
    > >>> > Any help is greatly appreciated.
    > >>> > --
    > >>> > Thanks - axcons2005
    > >>>
    > >>> How much RAM memory is on each of those machines?
    > >>>
    > >>> Have you run antivirus and antispyware programs on both of those
    > >>> machines lately?
    > >>>
    > >>>
    > >>>
    > >
    > >
    >
    >

      My System SpecsSystem Spec

  7. #7


    Robert Aldwinckle Guest

    Re: Windows live mail client very slow

    (cross-post added to Vista Perf & Maint)
    "axcons2005" <axcons2005@xxxxxx> wrote in message
    news:9205A863-F7E0-4BA0-8747-9D7E8E052162@xxxxxx

    > I agree Vista is generally a tad slower. WLM seemed to work fine until last
    > week,

    > not sure why suddenly it just started crawling literally to a point
    > that it is unusable.

    Do you hear your harddrive working hard then?
    If so, it could be a sign of thrashing.

    That's what Robert Miles was probably thinking of
    when he asked you about your RAM.

    Your answer:
    <quote>
    The one that is having issues has 4GB RAM
    and the other one that is working has 2GB.
    </quote>

    That's what Windows is supposed to be seeing?
    Are you sure it really is seeing that and using it
    properly? Use Task Manager to check.
    E.g. open it at the Performance tab.

    Also you could open it at the Processes tab
    and sort by Page Fault Delta.
    (You may have to add that column to that tab.)
    Then just scroll to the maximum (e.g. press End
    if you're sort is ascending) and see which
    tasks are the most active from that perspective.


    FWIW when I do that in XP I usually see signs
    of the WDS trying to start inappropriately
    (even when I have tried to control it by setting Snooze
    AND stopping the task with net stop wsearch.)
    The problem is that something, perhaps WLMail,
    restarts that task. Then I have to prevent that
    from happening with: sc config wsearch start= disabled
    Unfortunately I hardly ever remember to undo that
    to let the searchindexer task do its thing when I leave
    my computer.

    Another thing that I do, since my system is very
    constrained by real memory is change the task
    priority for the tasks which I want to focus on
    or ignore. It seems to help change the paging rate
    somehow. Unfortunately the SearchIndexer task
    will not allow itself to be downgraded in priority,
    which is why I have to disable it and hence often
    end up forgetting about it.


    If that really isn't the right performance area for you
    to focus on you could try getting some more clues by
    starting PerfMon and if necessary using it to monitor
    a more pertinent set of counters.

    BTW that tool may have changed in your OS
    from the way that I know how to use it.

    See if this helps get you started:

    http://technet2.microsoft.com/Window....mspx?mfr=true

    Cross-posting to the Vista Performance NG


    Good luck

    Robert Aldwinckle
    ---


    > Everything seems slower since last week. I initially
    > thought it could be some virus or spyware/malware but I have done several
    > anti virus and spyware runs and none caught anything. May be SP1 installation
    > made it worse but I couldn't tell for sure.
    >
    > The only thing I remember doing unusal last week was installing the windows
    > gadgets and I have even disabled the service as it was resource consuming.
    > --
    > Thanks - axcons2005
    >
    >
    > "Gary VanderMolen" wrote:
    >

    >> I had a similar experience recently with one of my Vista
    >> machines. Not only was WLM dog slow, but the same was
    >> true of other Windows programs. The only thing that fixed
    >> it was a complete reinstall of Vista.
    >>
    >> --
    >> Gary VanderMolen, MS-MVP
    >>
    >>
    >> <robertmiles@xxxxxx> wrote in message
    >> news:e3w4$CfuIHA.1936@xxxxxx

    >> > You're welcome.
    >> >
    >> > My guesses of what caused the problem seem wrong, so you'll have to wait
    >> > for someone else to answer.
    >> >
    >> > "axcons2005" <axcons2005@xxxxxx> wrote in message
    >> > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx
    >> >> Thanks for your response.
    >> >>
    >> >> The one that is having issues has 4GB RAM and the other one that is
    >> >> working
    >> >> has 2GB.
    >> >>
    >> >> I have run anti virus and anti spyware several times and didn't catch
    >> >> anything.
    >> >>
    >> >> --
    >> >> Thanks - axcons2005
    >> >>
    >> >>
    >> >> "robertmiles@xxxxxx" wrote:
    >> >>
    >> >>>
    >> >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
    >> >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
    >> >>> > For past one week my windows live mail client is very slow. It takes
    >> >>> > about
    >> >>> > 30-40 seconds for each mail to download or even display an existing
    >> >>> > one.
    >> >>> > All
    >> >>> > actions - sending, receiving, reading an existing mail, opening the
    >> >>> > mail
    >> >>> > client and closing takes very long, 30-40 seconds may be a minute
    >> >>> > sometimes.
    >> >>> >
    >> >>> > After I noitced this I installed Vista SP1 (enterprise) but that
    >> >>> > didn't
    >> >>> > help. I even uninstalled and reinstalled live mail, didn't help
    >> >>> > either.
    >> >>> >
    >> >>> > Anyone knows what could be going on and how to resolve this? I have
    >> >>> > another
    >> >>> > PC where it seems to work fine, just this one is having issues.
    >> >>> >
    >> >>> > Any help is greatly appreciated.
    >> >>> > --
    >> >>> > Thanks - axcons2005
    >> >>>
    >> >>> How much RAM memory is on each of those machines?
    >> >>>
    >> >>> Have you run antivirus and antispyware programs on both of those
    >> >>> machines lately?
    >> >>>
    >> >>>
    >> >>>
    >> >
    >> >
    >>
    >>

      My System SpecsSystem Spec

  8. #8


    axcons2005 Guest

    Re: Windows live mail client very slow

    Thanks everyone for the repsonses. I logged a support incident with MS WLM
    technical help group. I was told that my account was not configued correctly
    and was asked to remove the account and add again. I did that and eveything
    seems to work fine. I don't know what could have caused my account to be
    incorrectly configured as I had never changed anything from the time I
    installed WLM the first time on this machine. Anyway, this seems to be
    resolved, I was going nuts thinking I was hit with a virus or spyware and
    have been spending too much time trying to figure that and cleanup.

    I am glad it is all over now. BTW I did find in the process that my machine
    was consuming too much physical memory. I was constantly at 65% memory
    utilization, I removed some unwanted services, stopped superfetch (don't know
    what that is or if it is good or bad but found that in some posts) and
    brought it down to like 45%. Great learning experience.
    --
    Thanks - axcons2005


    "Robert Aldwinckle" wrote:

    > (cross-post added to Vista Perf & Maint)
    > "axcons2005" <axcons2005@xxxxxx> wrote in message
    > news:9205A863-F7E0-4BA0-8747-9D7E8E052162@xxxxxx

    > > I agree Vista is generally a tad slower. WLM seemed to work fine until last
    > > week,
    >

    > > not sure why suddenly it just started crawling literally to a point
    > > that it is unusable.
    >
    >
    > Do you hear your harddrive working hard then?
    > If so, it could be a sign of thrashing.
    >
    > That's what Robert Miles was probably thinking of
    > when he asked you about your RAM.
    >
    > Your answer:
    > <quote>
    > The one that is having issues has 4GB RAM
    > and the other one that is working has 2GB.
    > </quote>
    >
    > That's what Windows is supposed to be seeing?
    > Are you sure it really is seeing that and using it
    > properly? Use Task Manager to check.
    > E.g. open it at the Performance tab.
    >
    > Also you could open it at the Processes tab
    > and sort by Page Fault Delta.
    > (You may have to add that column to that tab.)
    > Then just scroll to the maximum (e.g. press End
    > if you're sort is ascending) and see which
    > tasks are the most active from that perspective.
    >
    >
    > FWIW when I do that in XP I usually see signs
    > of the WDS trying to start inappropriately
    > (even when I have tried to control it by setting Snooze
    > AND stopping the task with net stop wsearch.)
    > The problem is that something, perhaps WLMail,
    > restarts that task. Then I have to prevent that
    > from happening with: sc config wsearch start= disabled
    > Unfortunately I hardly ever remember to undo that
    > to let the searchindexer task do its thing when I leave
    > my computer.
    >
    > Another thing that I do, since my system is very
    > constrained by real memory is change the task
    > priority for the tasks which I want to focus on
    > or ignore. It seems to help change the paging rate
    > somehow. Unfortunately the SearchIndexer task
    > will not allow itself to be downgraded in priority,
    > which is why I have to disable it and hence often
    > end up forgetting about it.
    >
    >
    > If that really isn't the right performance area for you
    > to focus on you could try getting some more clues by
    > starting PerfMon and if necessary using it to monitor
    > a more pertinent set of counters.
    >
    > BTW that tool may have changed in your OS
    > from the way that I know how to use it.
    >
    > See if this helps get you started:
    >
    > http://technet2.microsoft.com/Window....mspx?mfr=true
    >
    > Cross-posting to the Vista Performance NG
    >
    >
    > Good luck
    >
    > Robert Aldwinckle
    > ---
    >
    >

    > > Everything seems slower since last week. I initially
    > > thought it could be some virus or spyware/malware but I have done several
    > > anti virus and spyware runs and none caught anything. May be SP1 installation
    > > made it worse but I couldn't tell for sure.
    > >
    > > The only thing I remember doing unusal last week was installing the windows
    > > gadgets and I have even disabled the service as it was resource consuming.
    > > --
    > > Thanks - axcons2005
    > >
    > >
    > > "Gary VanderMolen" wrote:
    > >

    > >> I had a similar experience recently with one of my Vista
    > >> machines. Not only was WLM dog slow, but the same was
    > >> true of other Windows programs. The only thing that fixed
    > >> it was a complete reinstall of Vista.
    > >>
    > >> --
    > >> Gary VanderMolen, MS-MVP
    > >>
    > >>
    > >> <robertmiles@xxxxxx> wrote in message
    > >> news:e3w4$CfuIHA.1936@xxxxxx
    > >> > You're welcome.
    > >> >
    > >> > My guesses of what caused the problem seem wrong, so you'll have to wait
    > >> > for someone else to answer.
    > >> >
    > >> > "axcons2005" <axcons2005@xxxxxx> wrote in message
    > >> > news:FD2FF438-6DAE-47DF-92D1-E5FC5844AE71@xxxxxx
    > >> >> Thanks for your response.
    > >> >>
    > >> >> The one that is having issues has 4GB RAM and the other one that is
    > >> >> working
    > >> >> has 2GB.
    > >> >>
    > >> >> I have run anti virus and anti spyware several times and didn't catch
    > >> >> anything.
    > >> >>
    > >> >> --
    > >> >> Thanks - axcons2005
    > >> >>
    > >> >>
    > >> >> "robertmiles@xxxxxx" wrote:
    > >> >>
    > >> >>>
    > >> >>> "axcons2005" <axcons2005@xxxxxx> wrote in message
    > >> >>> news:03450A88-669A-4AB2-AEBA-0ADEABFFD67A@xxxxxx
    > >> >>> > For past one week my windows live mail client is very slow. It takes
    > >> >>> > about
    > >> >>> > 30-40 seconds for each mail to download or even display an existing
    > >> >>> > one.
    > >> >>> > All
    > >> >>> > actions - sending, receiving, reading an existing mail, opening the
    > >> >>> > mail
    > >> >>> > client and closing takes very long, 30-40 seconds may be a minute
    > >> >>> > sometimes.
    > >> >>> >
    > >> >>> > After I noitced this I installed Vista SP1 (enterprise) but that
    > >> >>> > didn't
    > >> >>> > help. I even uninstalled and reinstalled live mail, didn't help
    > >> >>> > either.
    > >> >>> >
    > >> >>> > Anyone knows what could be going on and how to resolve this? I have
    > >> >>> > another
    > >> >>> > PC where it seems to work fine, just this one is having issues.
    > >> >>> >
    > >> >>> > Any help is greatly appreciated.
    > >> >>> > --
    > >> >>> > Thanks - axcons2005
    > >> >>>
    > >> >>> How much RAM memory is on each of those machines?
    > >> >>>
    > >> >>> Have you run antivirus and antispyware programs on both of those
    > >> >>> machines lately?
    > >> >>>
    > >> >>>
    > >> >>>
    > >> >
    > >> >
    > >>
    > >>
    >
    >

      My System SpecsSystem Spec


Windows live mail client very slow
Similar Threads
Thread Forum
Windows Live slow deleting mail and slow overall -- help! Vista mail
Windows Live Mail Client NOT downloading emails even though mail is waiting. Live Mail
Windows Live Mail client hangs Live Mail
Windows Live Mail hogging CPU – renders itself and XP into slow, slow, slow mode . . . Live Mail
Re: Windows live mail client very slow Vista performance & maintenance