Windows Live Mail - Hotmail Problem - HELP

I'm using Windows Vista Home Premium, I have been using Windows Live Mail for
almost a year.Now, i am only able to read the "header & sender" of each new
message. The content cannot be shown.
--------------------------------------
Error message(Preview Pane):WINDOWS LIVE MAIL encountered an unexpected
problem while displaying this message. CHeck your computer for low memory or
low disk space and try again.
--------------------------------------
Error message(Send & Recieve Detail): Windows Live Mail could not download
the requested message. To send and receive messages in your Hotmail account,
go to http://hotmail.live.com on the Web, or try again later. To get help
from Windows Live Customer Support, go to http://support.live.com and click
Windows Live Mail in the list of services.

Subject '{New MSG Subject}'
Server Error: 0x8000FFFF
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8000FFFF
--------------------------------------
My hard drive has more than 80 GB free now and now my PC is useing only 54%
of the physical memory.
Any one familiar with this problem, please HELP. Note that WLemail had no
problems with my Bitdifender antivirus.

Hi Meshal,

If you could please go to http://support.live.com, select Windows Live Mail,
and complete the form. An agent will then be able to help you further.
Please include the detail below as well as if this happens to a single or
multiple mails.

Thx.
-s

--
Scott Hammer
Sr. Supportability Program Manager
Windows Live Mail Technologies
Microsoft Corp.

"Meshal" <Meshal@xxxxxx> wrote in message
news:56F5D886-0DDF-43A5-BE7F-48D32B6A444D@xxxxxx

Meshal:

As of today, June 11, 2008 I am also having problems with my WLM. I can
view my messages in Hotmail, but obviously want to view them in WLM. In WLM,
I can send emails, but can see only the header of my incoming messages. When
I click on the email, I get the same error message you do inviting me to view
my Hotmail elsewhere and to contact support services. I have done a ticket,
but got a generic reply and then my ticket was closed. Nothing was done to
help me. I am very frustrated. I provided a log as requested, installed and
uninstalled WLM until I am exhausted. I have added my account after
installing WLM, etc. Still nothing. I see this problem on the internet as
well as in this group. Others have this same problem, but there appears to
be no solution. I have contacted my ISP and Dell and they all point the
finger back at Microsoft for an answer. Obviously my account is configured
correctly because until the day this stopped working I was getting my
messages just fine. June 1st yes, June 2nd no. That is just so odd. The
responses I get after supplying copious data to Microsoft are "canned" and
do not offer any solution. Does anyone know, "Is this a problem that is
truly going to be solved and if so, when?" This is discouraging when one
views that some of these posts regarding this situation/problem date back to
2007 about this issue.

Any suggestions would be appreciated. I am using Windows XP with the #3
pack installed. I am totally up to date on all updates. I run Windows
Defender, AVG, Spybot, CCleaner and regularly defrag and clean my disk. I
have Wild Blue for my ISP and I am using a Dell 2400.

Thanks,
Karen


"Meshal" wrote:

"Karenor" <Karenor@xxxxxx> wrote in message
news:7601F99F-A42A-4EB0-B611-A45681ED0228@xxxxxx
FWIW I don't have a Hotmail account configured in WLMail
but in the interests in getting a better symptom description
from you, are these "headers" indicated as such (e.g. in the
same way that news messages need to be downloaded in
two phases)?

Seems so? ; )


Might be useful to know what "copious data" entails?
E.g. were you asked to do Fiddler traces?

Also, what is the nature of the "canned" responses?
E.g. admitting that there is a problem on the server
(in which case you may just have to wait for the server
to be fixed) or suggesting workarounds which could
somehow avoid the problem?

FWIW one workaround for what may be a related problem
that I have read about is using an option to read all messages
in plain text...


HTH

Robert Aldwinckle
---

Karen,

I used to get this problem all the time, I now get it occasionally, 2-3 a
month maybe but always easily recoverable

If/when I get it happens I do following

1. I change my layout to not have a message pane.
2. I double click the message to get it to load into a message window,
usually it does - problem resolved
3. If 2 doesn't work and I don't need to process the message now, I process
other mail, browse RSS messages, browse newsgroups. Likely as not when I
come back to the mail message it loads OK.
4. If I do want to process the recalcitrant message now, I do it in Windows
Live Hotmail, eventually the message will load OK and any response will
synch down

Since the incidence of the problem reduced this procedure has always worked

These are the things I've done that may have helped reduce the incidence of
the problem

1. Move my Mail Store to another location - d:\application data\mail store
2. Get my email accounts and folders and the Mail Store directory hierarchy
into alignment
3. Don't leave stuff in standard folders for longer than necessary - move
to Storage Folders ASAP.
4. I try to empty all standard folders in each of my five accounts at least
once a day.
5. I've thought about automating, but for the time being I use the
IABDFI approach

I can't say that anyone of those things by itself or in combination with
other is what reduced the incidence of the problem, all I know is that it is
now a rare incidents - that goes away, whereas it used to be a frequent
issue that I'd fix by brute force

Re your negative experience with MS support.

1. A very widely used KPI for support teams is average ticket duration.
2. What else can a person who does not understand the problem do but reach
for the boilerplates.
3. Support staff rarely use the products they support within their LOB
application
4. Support staff will often not have access to the products they are
supporting.
5. I would only ever lodge a support ticket with MS, and many other s/w
vendors, if they paid me to do so

I'm on XP/Home SP3, Comodo Firewall, CAVS3 antivirus, Defender, Spybot,
Adwatch and BOClean shields running on a TUT Souper Douper.
--
TUT

WLMail (was WLM Deskop),
Windows Live Hotmail (WLH) (was Windows Live Mail)
Windows Live Messenger (WLM) (not to be confused with Windows Messenger
(vanilla)
--------------------------------------------------

"Karenor" <Karenor@xxxxxx> wrote in message
news:7601F99F-A42A-4EB0-B611-A45681ED0228@xxxxxx

Purchasing and installing Outlook 2007 is a solution for a Hotmail problem ?
Outlook 2007 does not by design support all http email accounts.

Try including part of the prior response(the actual problem the solution addresses)when making a recommendation.

Good Newsgroup Posts:
http://dts-l.com/goodpost.htm

--
...winston
ms-mvp mail


"ahmadein" <guest@xxxxxx-email.com> wrote in message news:3f85b2cc7d282ad709160af0b3ab616f@xxxxxx-gateway.com...

Hi Winston
Now and because of the less information that you get, and less knowledge Outlook 2007 is supporting the Hotmail and msn and live mails accounts by downloading to it free support Microsoft software (Microsoft office Outlook Connector), and i think that the most of people need to use their mails for work don’t have to purchase the office because they get it. And even now I tried to make it work on Outlook 2003 and it works too.

Try including part of the prior response when you replay.

While many have access to Office via a work environment, it is not always acceptable to install additional software(OLC) on work
computers without permission. Doing so without permission may have other consequences impacting one's employment.



--
...winston
ms-mvp mail


"ahmadein" <guest@xxxxxx-email.com> wrote in message news:ffc6a8c705b91a5a9c2735e3ec1f5c69@xxxxxx-gateway.com...

"ahmadein" <guest@xxxxxx-email.com> wrote in message
news:00df4b7d209c8409f35d8b9413a85ff9@xxxxxx-gateway.com...

It's hard to figure out if you are being "cute"
or just don't understand what happens... ; )

The cause of the problem is top posters who use
a signature at the bottom of their appends, thus causing
you and anybody else who uses a standard newsreader
to delete any accumulated threading that was left below it.

Does your newsreader give you the option of ignoring
signatures left in the middle of posts? <eg>


HTH

Robert Aldwinckle
---