The "signing in" box frezzes at startup

05-20-2008

Hi.

I'm a huge fan of WLM. I'd never had a problem with it, but suddenly, I
can't run it. Every time I start WLM that "signing in" blue box appears and
stays there. Nothing happens.
CPU goes up to 48% and that's it. I uninstalled it and re-installed it three
times in the past weeks, but the issue remains the same.
I use Windows XP, all updates downloaded.

I appreciate any help. It used to be is much more better than Outlook.

Arthur

05-21-2008

Hi Turiba.

Having tried a standard uninstall/reinstall, I suggest you now try a *complete* uninstall/reinstall (as described below) in an effort to solve the problem.

Complete uninstall:

1. After backing up your messages & accounts through the export options, uninstall Windows Live Mail through Control Panel.

2. Now use Regedit (or your favourite registry editor) to delete the registry Keys (if they exist)*

HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail

HKEY_CURRENT_USER\\Software\Microsoft\Windows Live Mail desktop
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail desktop

3. Now navigate to your WLMail Message Store folder** and rename it (so you can keep it as a backup - messages can be dragged from the message store to your WLMail interface as a method of importing them, or you can import messages directly from your old Messages Store through File->Import->Messages...->Windows Live Mail->Browse... [button] to your old Windows Live Mail Message Store folder. Also, if any extra spellchecking languages have been installed, or you want to re-use your custom dictionary, then the contents of the "Proof" folder (within the default location Storage Folder) should be backed up so you can restore it after the reinstall. Furthermore, after the reinstall, if inclined, you could try putting your old Message Store back in place by renaming it again).

4. Go to the 'Windows Live Mail' 'Program Files' folder (C:\Program Files\Windows Live\Mail) and delete it.

5. Run Windows Live Beta Remover*** if necessary.

6. Reboot your computer.

7. Now install WLMail and import your accounts and messages****. It may be best to disable any antivirus program you are running while installing WLM and running it for the first time.

*Note that because the registry key is deleted, messages, accounts, and message rules will be imported again from Outlook Express/Windows Mail, so if you do not want this to happen, first delete them from those redundant mail clients.

**To find the location of your message store, go: Tools->Options...->Advanced [tab]->Maintenance->Store Folder (the default location is a hidden folder). If you have moved your Storage Folder from its default location, you should also rename the old Storage Folder which remains in the default location.

The default location of Windows Live Mail's Message Store is:

Vista: %localappdata%\Microsoft\Windows Live Mail
(C:\Users\<Windows user account>\AppData\Local\Microsoft\Windows Live Mail)

XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
(C:\Documents and Settings\<windows user account>\Local Settings\Application Data\Microsoft\Windows Live Mail)

***The Windows Live Beta Remover may be helpful if you have installed Windows Live beta programs previously, as it removes all the old beta installers.
See: http://support.microsoft.com/kb/940065
Download: http://download.microsoft.com/downlo...eta-remove.zip

--
Cheers,
Peter
(Windows Vista Home Premium with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"Turiba" <Turiba@xxxxxx> wrote in message news:3379B392-D538-41E1-83BF-792B269BB9A8@xxxxxx

	Quote:
	> Hi. > > I'm a huge fan of WLM. I'd never had a problem with it, but suddenly, I > can't run it. Every time I start WLM that "signing in" blue box appears and > stays there. Nothing happens. > CPU goes up to 48% and that's it. I uninstalled it and re-installed it three > times in the past weeks, but the issue remains the same. > I use Windows XP, all updates downloaded. > > I appreciate any help. It used to be is much more better than Outlook. > > Arthur

05-21-2008

Peter,
Would you mind if I blog this method with attribution to you and link to this message ?

--
...winston
ms-mvp mail

"Peter.R" <Peter.R@xxxxxx> wrote in message news:1A569BD0-32E1-4409-92E6-A25BB4AA76B0@xxxxxx

Quote:

> Hi Turiba.
>
> Having tried a standard uninstall/reinstall, I suggest you now try a *complete* uninstall/reinstall (as described below) in an
> effort to solve the problem.
>
> Complete uninstall:
>
> 1. After backing up your messages & accounts through the export options, uninstall Windows Live Mail through Control Panel.
>
> 2. Now use Regedit (or your favourite registry editor) to delete the registry Keys (if they exist)*
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail
>
> HKEY_CURRENT_USER\\Software\Microsoft\Windows Live Mail desktop
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail desktop
>
> 3. Now navigate to your WLMail Message Store folder** and rename it (so you can keep it as a backup - messages can be dragged
> from the message store to your WLMail interface as a method of importing them, or you can import messages directly from your old
> Messages Store through File->Import->Messages...->Windows Live Mail->Browse... [button] to your old Windows Live Mail Message
> Store folder. Also, if any extra spellchecking languages have been installed, or you want to re-use your custom dictionary, then
> the contents of the "Proof" folder (within the default location Storage Folder) should be backed up so you can restore it after
> the reinstall. Furthermore, after the reinstall, if inclined, you could try putting your old Message Store back in place by
> renaming it again).
>
> 4. Go to the 'Windows Live Mail' 'Program Files' folder (C:\Program Files\Windows Live\Mail) and delete it.
>
> 5. Run Windows Live Beta Remover*** if necessary.
>
> 6. Reboot your computer.
>
> 7. Now install WLMail and import your accounts and messages****. It may be best to disable any antivirus program you are
> running while installing WLM and running it for the first time.
>
>
> *Note that because the registry key is deleted, messages, accounts, and message rules will be imported again from Outlook
> Express/Windows Mail, so if you do not want this to happen, first delete them from those redundant mail clients.
>
> **To find the location of your message store, go: Tools->Options...->Advanced [tab]->Maintenance->Store Folder (the default
> location is a hidden folder). If you have moved your Storage Folder from its default location, you should also rename the old
> Storage Folder which remains in the default location.
>
> The default location of Windows Live Mail's Message Store is:
>
> Vista: %localappdata%\Microsoft\Windows Live Mail
> (C:\Users\<Windows user account>\AppData\Local\Microsoft\Windows Live Mail)
>
> XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
> (C:\Documents and Settings\<windows user account>\Local Settings\Application Data\Microsoft\Windows Live Mail)
>
> ***The Windows Live Beta Remover may be helpful if you have installed Windows Live beta programs previously, as it removes all
> the old beta installers.
> See: http://support.microsoft.com/kb/940065
> Download: http://download.microsoft.com/downlo...eta-remove.zip
>
> --
> Cheers,
> Peter
> (Windows Vista Home Premium with Windows Live Mail 12.0.1606)
> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
> ---------------
>
> "Turiba" <Turiba@xxxxxx> wrote in message news:3379B392-D538-41E1-83BF-792B269BB9A8@xxxxxx
>

	Quote:
	>> Hi. >> >> I'm a huge fan of WLM. I'd never had a problem with it, but suddenly, I >> can't run it. Every time I start WLM that "signing in" blue box appears and >> stays there. Nothing happens. >> CPU goes up to 48% and that's it. I uninstalled it and re-installed it three >> times in the past weeks, but the issue remains the same. >> I use Windows XP, all updates downloaded. >> >> I appreciate any help. It used to be is much more better than Outlook. >> >> Arthur

05-22-2008

Certainly you can Winston.

Its good to have such useful information on Windows Live Mail all in one place.

I might get my own blog up and running one day.

--
Cheers,
Peter.R
(Windows Vista Home Premium SP1 with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"...winston" <winstonmvp@xxxxxx> wrote in message news:00E8B07B-3D8B-420C-9BEE-6F4DEE7EC0A6@xxxxxx

	Quote:
	> Peter, > Would you mind if I blog this method with attribution to you and link to this message ? > > -- > ...winston > ms-mvp mail > > > "Peter.R" <Peter.R@xxxxxx> wrote in message news:1A569BD0-32E1-4409-92E6-A25BB4AA76B0@xxxxxx

Quote:

>> Hi Turiba.
>>
>> Having tried a standard uninstall/reinstall, I suggest you now try a *complete* uninstall/reinstall (as described below) in an
>> effort to solve the problem.
>>
>> Complete uninstall:
>>
>> 1. After backing up your messages & accounts through the export options, uninstall Windows Live Mail through Control Panel.
>>
>> 2. Now use Regedit (or your favourite registry editor) to delete the registry Keys (if they exist)*
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail
>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail
>>
>> HKEY_CURRENT_USER\\Software\Microsoft\Windows Live Mail desktop
>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail desktop
>>
>> 3. Now navigate to your WLMail Message Store folder** and rename it (so you can keep it as a backup - messages can be dragged
>> from the message store to your WLMail interface as a method of importing them, or you can import messages directly from your old
>> Messages Store through File->Import->Messages...->Windows Live Mail->Browse... [button] to your old Windows Live Mail Message
>> Store folder. Also, if any extra spellchecking languages have been installed, or you want to re-use your custom dictionary, then
>> the contents of the "Proof" folder (within the default location Storage Folder) should be backed up so you can restore it after
>> the reinstall. Furthermore, after the reinstall, if inclined, you could try putting your old Message Store back in place by
>> renaming it again).
>>
>> 4. Go to the 'Windows Live Mail' 'Program Files' folder (C:\Program Files\Windows Live\Mail) and delete it.
>>
>> 5. Run Windows Live Beta Remover*** if necessary.
>>
>> 6. Reboot your computer.
>>
>> 7. Now install WLMail and import your accounts and messages****. It may be best to disable any antivirus program you are
>> running while installing WLM and running it for the first time.
>>
>>
>> *Note that because the registry key is deleted, messages, accounts, and message rules will be imported again from Outlook
>> Express/Windows Mail, so if you do not want this to happen, first delete them from those redundant mail clients.
>>
>> **To find the location of your message store, go: Tools->Options...->Advanced [tab]->Maintenance->Store Folder (the default
>> location is a hidden folder). If you have moved your Storage Folder from its default location, you should also rename the old
>> Storage Folder which remains in the default location.
>>
>> The default location of Windows Live Mail's Message Store is:
>>
>> Vista: %localappdata%\Microsoft\Windows Live Mail
>> (C:\Users\<Windows user account>\AppData\Local\Microsoft\Windows Live Mail)
>>
>> XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
>> (C:\Documents and Settings\<windows user account>\Local Settings\Application Data\Microsoft\Windows Live Mail)
>>
>> ***The Windows Live Beta Remover may be helpful if you have installed Windows Live beta programs previously, as it removes all
>> the old beta installers.
>> See: http://support.microsoft.com/kb/940065
>> Download: http://download.microsoft.com/downlo...eta-remove.zip
>>
>> --
>> Cheers,
>> Peter
>> (Windows Vista Home Premium with Windows Live Mail 12.0.1606)
>> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
>> ---------------
>>
>> "Turiba" <Turiba@xxxxxx> wrote in message news:3379B392-D538-41E1-83BF-792B269BB9A8@xxxxxx
>>

	Quote:
	>>> Hi. >>> >>> I'm a huge fan of WLM. I'd never had a problem with it, but suddenly, I >>> can't run it. Every time I start WLM that "signing in" blue box appears and >>> stays there. Nothing happens. >>> CPU goes up to 48% and that's it. I uninstalled it and re-installed it three >>> times in the past weeks, but the issue remains the same. >>> I use Windows XP, all updates downloaded. >>> >>> I appreciate any help. It used to be is much more better than Outlook. >>> >>> Arthur

05-22-2008

Thanks Peter..

--
...winston
ms-mvp mail

"Peter.R" <Peter.R@xxxxxx> wrote in message news:4EDC18F4-E4F1-433F-829C-0FFD6B47725F@xxxxxx

Quote:

> Certainly you can Winston.
>
> Its good to have such useful information on Windows Live Mail all in one place.
>
> I might get my own blog up and running one day.
>
> --
> Cheers,
> Peter.R
> (Windows Vista Home Premium SP1 with Windows Live Mail 12.0.1606)
> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
> ---------------
>
> "...winston" <winstonmvp@xxxxxx> wrote in message news:00E8B07B-3D8B-420C-9BEE-6F4DEE7EC0A6@xxxxxx
>

	Quote:
	>> Peter, >> Would you mind if I blog this method with attribution to you and link to this message ? >> >> -- >> ...winston >> ms-mvp mail >> >> >> "Peter.R" <Peter.R@xxxxxx> wrote in message news:1A569BD0-32E1-4409-92E6-A25BB4AA76B0@xxxxxx

>

Quote:

	Quote:
	>>> Hi Turiba. >>> >>> Having tried a standard uninstall/reinstall, I suggest you now try a complete uninstall/reinstall (as described below) in an >>> effort to solve the problem. >>> >>> Complete uninstall: >>> >>> 1. After backing up your messages & accounts through the export options, uninstall Windows Live Mail through Control Panel. >>> >>> 2. Now use Regedit (or your favourite registry editor) to delete the registry Keys (if they exist)* >>> >>> HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail >>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail >>> >>> HKEY_CURRENT_USER\\Software\Microsoft\Windows Live Mail desktop >>> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail desktop >>> >>> 3. Now navigate to your WLMail Message Store folder and rename it (so you can keep it as a backup - messages can be >>> dragged >>> from the message store to your WLMail interface as a method of importing them, or you can import messages directly from your >>> old >>> Messages Store through File->Import->Messages...->Windows Live Mail->Browse... [button] to your old Windows Live Mail Message >>> Store folder. Also, if any extra spellchecking languages have been installed, or you want to re-use your custom dictionary, >>> then >>> the contents of the "Proof" folder (within the default location Storage Folder) should be backed up so you can restore it after >>> the reinstall. Furthermore, after the reinstall, if inclined, you could try putting your old Message Store back in place by >>> renaming it again). >>> >>> 4. Go to the 'Windows Live Mail' 'Program Files' folder (C:\Program Files\Windows Live\Mail) and delete it. >>> >>> 5. Run Windows Live Beta Remover* if necessary. >>> >>> 6. Reboot your computer. >>> >>> 7. Now install WLMail and import your accounts and messages***. It may be best to disable any antivirus program you are >>> running while installing WLM and running it for the first time. >>> >>> >>> Note that because the registry key is deleted, messages, accounts, and message rules will be imported again from Outlook >>> Express/Windows Mail, so if you do not want this to happen, first delete them from those redundant mail clients. >>> >>> To find the location of your message store, go: Tools->Options...->Advanced [tab]->Maintenance->Store Folder (the default >>> location is a hidden folder). If you have moved your Storage Folder from its default location, you should also rename the old >>> Storage Folder which remains in the default location. >>> >>> The default location of Windows Live Mail's Message Store is: >>> >>> Vista: %localappdata%\Microsoft\Windows Live Mail >>> (C:\Users\<Windows user account>\AppData\Local\Microsoft\Windows Live Mail) >>> >>> XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail >>> (C:\Documents and Settings\<windows user account>\Local Settings\Application Data\Microsoft\Windows Live Mail) >>> >>> *The Windows Live Beta Remover may be helpful if you have installed Windows Live beta programs previously, as it removes all >>> the old beta installers. >>> See: http://support.microsoft.com/kb/940065 >>> Download: http://download.microsoft.com/downlo...eta-remove.zip >>> >>> -- >>> Cheers, >>> Peter >>> (Windows Vista Home Premium with Windows Live Mail 12.0.1606) >>> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare >>> --------------- >>> >>> "Turiba" <Turiba@xxxxxx> wrote in message news:3379B392-D538-41E1-83BF-792B269BB9A8@xxxxxx >>> >>>> Hi. >>>> >>>> I'm a huge fan of WLM. I'd never had a problem with it, but suddenly, I >>>> can't run it. Every time I start WLM that "signing in" blue box appears and >>>> stays there. Nothing happens. >>>> CPU goes up to 48% and that's it. I uninstalled it and re-installed it three >>>> times in the past weeks, but the issue remains the same. >>>> I use Windows XP, all updates downloaded. >>>> >>>> I appreciate any help. It used to be is much more better than Outlook. >>>> >>>> Arthur

05-22-2008

Peter,
Give it a look..
http://liveunplugged.spaces.live.com...90CA!226.entry

Suggestions, comments, changes etc...?

--
...winston
ms-mvp mail

"Peter.R" <Peter.R@xxxxxx> wrote in message news:4EDC18F4-E4F1-433F-829C-0FFD6B47725F@xxxxxx

	Quote:
	> Certainly you can Winston. > > Its good to have such useful information on Windows Live Mail all in one place. > > I might get my own blog up and running one day.

05-22-2008

Yeah, that's good Winston.

I would have spelled 'Compleat' as 'Complete' though. ;-)

--
Cheers,
Peter.R
(Windows Vista Home Premium SP1 with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"...winston" <winstonmvp@xxxxxx> wrote in message news:270274B3-3BE5-4A19-A033-DB4DFFA3DD5F@xxxxxx

Quote:

> Peter,
> Give it a look..
> http://liveunplugged.spaces.live.com...90CA!226.entry
>
> Suggestions, comments, changes etc...?
>
> --
> ...winston
> ms-mvp mail
>
>
> "Peter.R" <Peter.R@xxxxxx> wrote in message news:4EDC18F4-E4F1-433F-829C-0FFD6B47725F@xxxxxx

	Quote:
	>> Certainly you can Winston. >> >> Its good to have such useful information on Windows Live Mail all in one place. >> >> I might get my own blog up and running one day.

05-22-2008

....winston's got stuck in historical mode. The OED says of
'compleat': "Revived in imitation of its 17th-cent. use, as in
Walton's The Compleat Angler" (
http://en.wikipedia.org/wiki/Izaak_W...ompleat_Angler ).
He'll soon learn to use it only of people, not methods.
--
Noel
[Does the '#' bookmark work in that link?]

"Peter.R" <Peter.R@xxxxxx> wrote in message
news:57F1D968-8279-4F76-8CB2-D9B6B0CA2220@xxxxxx

	Quote:
	> Yeah, that's good Winston. > > I would have spelled 'Compleat' as 'Complete' though. ;-)

Quote:

> "...winston" <winstonmvp@xxxxxx> wrote in message
> news:270274B3-3BE5-4A19-A033-DB4DFFA3DD5F@xxxxxx
>

	Quote:
	>> Peter, >> Give it a look.. >> http://liveunplugged.spaces.live.com...90CA!226.entry >> >> Suggestions, comments, changes etc...?

Quote:

>> "Peter.R" <Peter.R@xxxxxx> wrote in message
>> news:4EDC18F4-E4F1-433F-829C-0FFD6B47725F@xxxxxx

	Quote:
	>>> Certainly you can Winston. >>> >>> Its good to have such useful information on Windows Live Mail >>> all in one place. >>> >>> I might get my own blog up and running one day.

05-22-2008

LOL. I had not heard of it before.

And yes, the link did work with the '#'.

--
Cheers,
Peter.R
(Windows Vista Home Premium SP1 with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"Ildhund" <jnllb@xxxxxx> wrote in message news:OQOEmnIvIHA.3500@xxxxxx

	Quote:
	> ...winston's got stuck in historical mode. The OED says of > 'compleat': "Revived in imitation of its 17th-cent. use, as in > Walton's The Compleat Angler" ( > http://en.wikipedia.org/wiki/Izaak_W...ompleat_Angler ). > He'll soon learn to use it only of people, not methods. > -- > Noel > [Does the '#' bookmark work in that link?] > > "Peter.R" <Peter.R@xxxxxx> wrote in message > news:57F1D968-8279-4F76-8CB2-D9B6B0CA2220@xxxxxx

Quote:

05-20-2008	#1 (permalink)
Turiba Guest n/a posts	The "signing in" box frezzes at startup Hi. I'm a huge fan of WLM. I'd never had a problem with it, but suddenly, I can't run it. Every time I start WLM that "signing in" blue box appears and stays there. Nothing happens. CPU goes up to 48% and that's it. I uninstalled it and re-installed it three times in the past weeks, but the issue remains the same. I use Windows XP, all updates downloaded. I appreciate any help. It used to be is much more better than Outlook. Arthur
My System Specs