Messages will not display

A friend of mine uses a 3G USB modem to connect his laptop to the
internet.

I downloaded WLM and set up an @live.co.uk ID for him.

I also added a googlemail account for him.

The gmail account receives, displays and sends messages OK.

When testing the @live.co.uk account, the message appears in the inbox
but he gets the error:

"Message could not be displayed. Windows Live Mail encountered an
unexpected problem while displaying this message. Check your computer
for low memory or low disk space and try again."

I know the modem is effectively a dial up, would this be causing the
problem?

"Smirnoff" <someone@xxxxxx> wrote in message
news:A1756797-3FB6-41C7-9630-88A65A40891D@xxxxxx Sorry to reply to my own post but some further information.

When doing a Send/receive a separate error message comes up advising me
to go to http\\hotmail.live.com to send and receive messages. I find
that my friend is already logged on and can read the message body with
no problem.

Reverting back to WLM gives the same problem. Is this a server error?

"Smirnoff" <someone@xxxxxx> wrote in message
news:BDDF14A6-EC06-459D-9EF3-B5EC03A0ABAA@xxxxxx
My guess is the message is bogus and trying to interpret
an undisclosed symptom for you. For a start see what
the HTTP Troubleshooting log (set via Maintenance dialog)
shows. If that's not enough I think you could also trace
the associated HTTP requests and responses with Fiddler2
though I haven't had to try that myself. Another diagnostic
to expose the file and registry side of your problem would be
ProcMon. It would probably help to have normal traces of
the same scenarios from otherwise identical systems to let you
spot differences between the two cases without actually having
to understand what either actually meant.


HTH

Robert Aldwinckle
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"Robert Aldwinckle" <robald@xxxxxx> wrote in message
news:u8$gUMovIHA.4772@xxxxxx Have ticked the HTTP box. How do I access the logs?

"Smirnoff" <someone@xxxxxx> wrote in message
news:E3460E69-DBE5-45F5-A10C-DA53F148E5C5@xxxxxx
It's called WindowsLiveMail.log and it lives in the root of your
Store folder. [Tools >] Options > Advanced > Maintenance > Store
folder will tell you where that is.
--
Noel

"Ildhund" <jnllb@xxxxxx> wrote in message
news:#090pOxvIHA.4376@xxxxxx Thanks.

Can't see any WindowsLiveMail.log listed.

However, have found an HTML file in the @live.co.uk account, so I assume
that's it.

A lot of script that is double-dutch to me.

"Smirnoff" <someone@xxxxxx> wrote in message
news:5F8C9ECF-B16F-4D30-B8A7-A037A62C78A8@xxxxxx Well, I don't know what happened but messages are now displaying.

Noticed that "compact messages" was set to 100.

Set it to 1 and compacted.

As I have only installed WLM recently, I fail to see how there was not
enough disk space.

So, it could still have been a server problem.

"Smirnoff" <someone@xxxxxx> wrote in message
news:5F8C9ECF-B16F-4D30-B8A7-A037A62C78A8@xxxxxx
Perhaps you need to close WLMail to create it?
E.g. I just tried to delete mine (after unchecking all the options)
and got

<cmd_output OS="XPsp2">
The process cannot access the file because it is being used by another process.
</cmd_output>

so it looks as if the file only closes when the app closes.
In that case it might not even appear in the directory
until the first time it closes. FWIW I don't know which
is why I was trying to delete mine to test this. <eg>


Nope. Look where Noel pointed you to.


One surprise for me is noticing that HTTP also records
all my posts! Who knew? <eg> Thanks for that little bit
of serendipity.


Robert
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