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Forwarding issue

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Old 05-29-2008   #1 (permalink)
kheali
Guest


 

Forwarding issue

Hi Everyone,

I am having a problem forwarding emails with embedded attachments. The
message itself is received without a problem but the photos are just a white
square with a red x. Can anyone explain to me why this is happening and how
I may be able to fix it. I am still fairly new to my computer so be kind. : )

Thank you,
Kheali

Old 05-29-2008   #2 (permalink)
Michael Santovec
Guest


 

Re: Forwarding issue

Tools, Options, Send, Mail format, HTML Settings, Send Pictures.

Or in the message composition window, click Format and make sure that
Send Pictures with message is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"kheali" <kheali@xxxxxx> wrote in message
news:7BE14C80-BAC2-44FF-A791-B9040374998E@xxxxxx
Quote:

> Hi Everyone,
>
> I am having a problem forwarding emails with embedded attachments.
> The
> message itself is received without a problem but the photos are just a
> white
> square with a red x. Can anyone explain to me why this is happening
> and how
> I may be able to fix it. I am still fairly new to my computer so be
> kind. : )
>
> Thank you,
> Kheali
>
Old 05-29-2008   #3 (permalink)
kheali
Guest


 

Re: Forwarding issue

Hi Mike,
Thank you for the suggestions...unfortunately, no luck! Anything else?

Kheali

"Michael Santovec" wrote:
Quote:

> Tools, Options, Send, Mail format, HTML Settings, Send Pictures.
>
> Or in the message composition window, click Format and make sure that
> Send Pictures with message is checked.
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "kheali" <kheali@xxxxxx> wrote in message
> news:7BE14C80-BAC2-44FF-A791-B9040374998E@xxxxxx
Quote:

> > Hi Everyone,
> >
> > I am having a problem forwarding emails with embedded attachments.
> > The
> > message itself is received without a problem but the photos are just a
> > white
> > square with a red x. Can anyone explain to me why this is happening
> > and how
> > I may be able to fix it. I am still fairly new to my computer so be
> > kind. : )
> >
> > Thank you,
> > Kheali
> >
>
>
Old 05-30-2008   #4 (permalink)
Michael Santovec
Guest


 

Re: Forwarding issue

Does the message look OK in your Sent Items folder?

Look at the size of the messages. You can right click on a message in
the list of messages and select properties.

Is the original message that you received about the same size as the one
that you sent?

If the received message is less than about 20 to 50 KB, then the
pictures were probably not in the message but links to a web site. If
the messages is several hundred KB, then the pictures were probably
included in the message.

If the sent message is substantially smaller than original incoming
message, then the pictures are not being sent with the message.

If the two messages are about the same size, then the issue may be with
the recipient.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"kheali" <kheali@xxxxxx> wrote in message
news:7843FCDA-A951-419A-9083-0DBFC0B7F3A2@xxxxxx
Quote:

> Hi Mike,
> Thank you for the suggestions...unfortunately, no luck! Anything
> else?
>
> Kheali
>
> "Michael Santovec" wrote:
>
Quote:

>> Tools, Options, Send, Mail format, HTML Settings, Send Pictures.
>>
>> Or in the message composition window, click Format and make sure that
>> Send Pictures with message is checked.
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>>
>> "kheali" <kheali@xxxxxx> wrote in message
>> news:7BE14C80-BAC2-44FF-A791-B9040374998E@xxxxxx
Quote:

>> > Hi Everyone,
>> >
>> > I am having a problem forwarding emails with embedded attachments.
>> > The
>> > message itself is received without a problem but the photos are
>> > just a
>> > white
>> > square with a red x. Can anyone explain to me why this is
>> > happening
>> > and how
>> > I may be able to fix it. I am still fairly new to my computer so
>> > be
>> > kind. : )
>> >
>> > Thank you,
>> > Kheali
>> >
>>
>>
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