Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Windows Live > Live Mail

Vista - unable to login and retrieve email from my hotmail account

Reply
 
Old 06-11-2008   #1 (permalink)
GeneraLee


 
 

unable to login and retrieve email from my hotmail account

When installing Windows Live Mail i was asked to setup an initial account.

I provided my live ID and password and got the reply that my ID was non
existent.

I can acces my mail via the web and from my messenger so the account really
does exist, is active and operational.

However from Windows Live Mail i cant get acces.
I have tried a different hotmail ID i have and that works fine.

Could it be something with long passwords and uncommon characters in the
password that is preventing me to login??

My System SpecsSystem Spec
Old 06-11-2008   #2 (permalink)
Colin Brown WLMVP


 
 

Re: unable to login and retrieve email from my hotmail account

It really shouldn't matter about passwords as WLM uses the standard Windows
Live ID authentication system, the exact same as hotmail.
As a test you could try changing your password temporarily, shorten it a
little and take out some of more obscure characters (although I have
non-standard characters in my password and WLM works fine with it) just to
see if WLM can connect. If it does then you know what the problem is. You
can always change your password back to what it currently is after the test.

Colin Brown
WL MVP

"GeneraLee" <GeneraLee@xxxxxx> wrote in message
news:ACAA6430-A224-4F03-A946-ED1D3C71D88E@xxxxxx
Quote:

> When installing Windows Live Mail i was asked to setup an initial account.
>
> I provided my live ID and password and got the reply that my ID was non
> existent.
>
> I can acces my mail via the web and from my messenger so the account
> really
> does exist, is active and operational.
>
> However from Windows Live Mail i cant get acces.
> I have tried a different hotmail ID i have and that works fine.
>
> Could it be something with long passwords and uncommon characters in the
> password that is preventing me to login??
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Unable to login to Hotmail with Live Mail Windows Live
Unable to login to a new user account Vista General
Unable to receive new mail--hotmail account Live Mail
Why is my email being sent from my Hotmail account? Live Mail


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46