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Unread messagers look like read

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Old 06-17-2008   #1 (permalink)
Elling Hamso
Guest


 

Unread messagers look like read

I use XP and IMAP and most (but not all) new messages appear like they have
already been read, ie they are not bold. Anybody able to help?
Elling Hamso
Old 06-17-2008   #2 (permalink)
Michael Santovec
Guest


 

Re: Unread messagers look like read

Are you accessing the same IMAP account from any other PCs, mail
clients, or web mail?

The read/unread status is shared by all programs accessing an account.
So, for example, if you view a message via web mail, when you later
download that message to WLM it will show as being read.

Also, if you are using any anti-spam software it could potentially
affect the read/unread status.

This is different than with POP3 accounts where each mail client
maintains a separate read/unread status.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Elling Hamso" <EllingHamso@xxxxxx> wrote in message
news:20380C6A-E4B4-4EEE-B2BB-BFF9C6710A7F@xxxxxx
Quote:

> I use XP and IMAP and most (but not all) new messages appear like they
> have
> already been read, ie they are not bold. Anybody able to help?
> Elling Hamso

Old 06-17-2008   #3 (permalink)
Robert Aldwinckle
Guest


 

Re: Unread messagers look like read

"Elling Hamso" <EllingHamso@xxxxxx> wrote in message
news:20380C6A-E4B4-4EEE-B2BB-BFF9C6710A7F@xxxxxx
Quote:

> I use XP and IMAP and most (but not all) new messages appear like they have
> already been read, ie they are not bold.

That's not a sufficient differentiator.
E.g. lack of difference between read and unread messages
regarding just the text may be due to problem with the font
used to display the message list.

More significantly, if you right-click a message (while the
Reading pane is disabled) which command is available to you:
Mark as Read or Mark as Unread?

Then tell us how you read messages--specifically do you ever
use the Reading pane and do you have a Read tab option
Mark message read after displaying for [ ] seconds
checked and if so what value is used?

If so, you need to be aware of a quirk in WLMail which
occurs once the Reading pane has been in use:
Even if the reading pane is off and you pause too long
on an unread message entry the Mark message read... option
kicks in and marks the message "read". So, you would need
to find a workaround for that; e.g. either watch for messages
getting marked read invalidly and marking them unread again
or avoiding use of the reading pane or never pausing longer
than that number of seconds on an unread message
or disabling that Mark message read... option entirely.

Quote:

> Anybody able to help?
> Elling Hamso

HTH

Robert Aldwinckle
---


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