[Crossposted to WLM newsgroup]
Thanks for this follow-up.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Ibex wrote:
| Quote: |  | |
|
> I finally received a call from a competent (MaxNet ISP) technician. He was
> able to fix this problem and I am (again) able to access NNTP based
> Newsgroups. It seems the fault was somehow generated by the ISP after all,
> which I suspected all along. I had to unplug the power connection of the
> router and disconnect the phone line for about 3 minutes or so, during
> this
> time the technician implemented some 'adjustments' at the
> ISP head offices. When pressing him for details he said that there was a
> 'synchronization' issue with phone connection.
>
> "Ibex" <capraibex@xxxxxx> wrote in message
> news:842B2575-1A16-4A02-B2B9-5D1DEF46C036@xxxxxx | Quote: |  | | |
>> My OS is WinXP Pro SP3.
>> I reside in a less developed part of SEAsia. I used to be on a dial-up
>> connection but about 9 months ago changed Internet Service Provider (ISP)
>> who is providing me now with an ADSL connection of variable speed.
>>
>> Since about 3 weeks or so, all of a sudden I am unable
>> downloading/sending
>> messages from various NNPT based Newsgroups. But accessing (browsing)
>> the
>> Internet and e-mail facilities is not a problem at all.
>>
>> The ISP technicians came to my place 3 times but could not find the
>> problem, in fact they knew little about Newsgroups. They finally
>> suggested
>> replacing the router which was provided by the ISP. Well, I purchased a
>> 'Linksys WAG200G' router but the problem still persists.
>>
>> So, I took my computer to a repair shop but the technicians could not
>> find
>> anything wrong with my computer either. The technicians then connected my
>> computer to a *different* ISP and everything went fine - The access of
>> Newsgroups and downloading/retrieving and sending of messages went
>> without
>> any problems.
>>
>> Then I recalled that I still have some hours left on my old dial-up
>> connection from my previous ISP. I re-established this connection and as
>> with the different ISP connection, I am able accessing Newsgroups and
>> retrieving/sending messages.
>> (This messages is send using my dial-up connection).
>>
>> I am not a technical person but based on the above I suspect that my
>> existing ISP has for inexplicable reasons decided to block the access to
>> Newsgroups.
>>
>> I talked to the ISP customer services people at their head offices but
>> they don't appear to understand the problem. I explained that Newsgroups
>> connect to a Network News Transfer Protocol (NNPT) using exclusively port
>> 119 and the ISP is most likely blocking this from executing.
>>
>> I even provided pertinent links and information, but it seems that all
>> this is either not read or just not understood and appreciated.
>>
>> Since I am not a techie, could somebody please help me out here and
>> advise
>> if my technical reason is sound or need to be refined. Or, if I am
>> wrong
>> and the reason for not being able accessing newsgroups lies somewhere
>> else
>> and/or should be communicated (technically) differently.
>> And, is it possible to perform some kind of test in order to provide
>> evidence that the fault lies with the ISP and is not related to the
>> settings of my operating system. I then could hopefully get the ISP
>> either
>> to fix the problem or get them to release me from my subscription
>> contract
>> without incurring any penalties.
>> Any advice is greatly appreciated.
>> TIA.
| | | | | | |
| | |