Not able to send through other service

I don't understand much about internet service providers and how they work
but I'm puzzled as to why I can receive messages while I'm away from my ISP
but I can't send messages.

I'm at my daugher's home in Mississippi where they have service through
Cableone. I have service in Louisiana through a calbe company named Cox
cable. I could understand not being able to neither send or receive through
my daughter's cable provider since I don't have their service set up on my
laptop although I do have my browser connected through their service. I'm
sure I would have to use a mail site like mail.com or yahoo to communicate
through email but I don't understand how I can receive my messages sent to my
cox.net account but not send. This is so confusing to me. I shouldn't be able
to send or receive correct?

Will someone please explain how it's possible for me to receive my cox
addressed mail but not send?

Thanks
Linda
--
my_realtor (Linda)

What you are experiencing is normal. For a fuller explanation see
http://www.postcastserver.com/help/P..._Blocking.aspx

The available workarounds for not being able to send when away from
home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP. I don't think
Cox does. Cable companies are very bad about accommodating travelers.
3. Substitute the SMTP server belonging to your away-from-home connection
(Cableone). This is a bit tricky, but if you want to go that route, I can provide
more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"my_realtor" <Linda@xxxxxx> wrote in message news:C720254E-52AB-40B5-BD9D-35FE2CC6DEE4@xxxxxx

This is probably a stupid question but I won't be able to use the cox address
will I? Since I have my email address on all of my advertisement for my real
estate business I'll have to get a new email address and notify all of my
contacts and change all of my advertisement won't I?

I'm not familiar with Gmail so the next question I have is does Gmail work
with Windows Mail or Windows Live Mail which works with stationery or is it
more like the sites like mail.com and yahoo mail?

Thanks for your help.
Linda
--
my_realtor (Linda)



"Gary VanderMolen" wrote:

"my_realtor" <Linda@xxxxxx> wrote in message
newsC8DD572-7A88-4268-BE53-5B6527845785@xxxxxx
Basically, you can apply on-line for a GMail (or GoogleMail) account.
You should select your own, unique username for the GMail account, which
will be in the format mynewname@xxxxxx or mynewname@xxxxxx.
However, you won't need to disclose that address to any of your clients
(unless you want to use that account for a different purpose).

Having created the new GMail account via the webmail interface, click on
Settings followed by "Forwarding and POP/IMAP". Enable POP access to
your mail account and click on Configuration instructions - and follow
the instructions to set up GMail as a new mail account in Windows Live
Mail. The list of supported mail clients has not been updated - and
does not mention Windows Live Mail. I suggest you follow the
instructions for Outlook Express (which are virtually identical). Then,
send test messages to and from your GMail account, to make sure
everything works OK.

Once you are satisfied that the GMail account is up and running, log
onto the GMail webmail interface and click on Accounts. Then, add your
usual Cox Cable email address as an additional account.

Once you have added the account, GMail will send an authentication
message to you at your Cox Cable address. You must respond to the
email, which will prove to GMail that you are entitled to use that
address. Once the additional address has been authenticated with GMail,
you will be able to send emails that purport to come from your Cox Cable
address - via the GMail servers .

The final step is to create an additional mail account in Windows Live
Mail. The new mail account should be an exact copy of your existing Cox
Cable Mail account - except that you will need to allocate a unique name
or description (such as Cox Mail via GMail).

In WLMail, change the OUTGOING (SMTP) server details for the new
account. To do so, delete the Cox Mail details and enter the GMail
server and port details. You should also enter the name of your GMail
account and the authentication details for the GMail account - NOT your
Cox Mail account details. Leave the incoming (POP) server details
unchanged. Untick the box marked "Include this account when receiving
mail or synchronizing".

You will be able to use this new account to send mails, whilst you are
connected to the Internet via a different ISP. Replies will continue to
go to your normal Cox Cable address - and you will be able to use the
"send/receive" option or the "synchronize all "option to download
replies.

In addition to the information Bob Lucas gave you, Gmail now has
specific setup instructions for Windows Mail:

http://mail.google.com/support/bin/a...y?answer=86383

You can either set it up as a separate (additional) account in
Windows Mail, or you can make your existing account a hybrid one
that uses Gmail only for sending, but retains Cox for receiving.

--
Gary VanderMolen, MS-MVP (Mail)


"my_realtor" <Linda@xxxxxx> wrote in message newsC8DD572-7A88-4268-BE53-5B6527845785@xxxxxx

You've run into a common spam control measure. Either your ISP, your
daughter's ISP or both are restricting sending in order to reduce
spammers from accessing the servers for sending.

Depending on the exact error message that you get, there are often
workarounds so that you can continue to use your existing e-mail
address.

Many ISPs require that you be directly connected to their service (not
via another ISP, corporate LAN, etc.) in order to send via their SMTP
mail server. (They match your IP address against those owned by the
service.) An exception is made for messages being sent to recipients of
their service. The typical error message will be "Cannot Relay" or "Not
Local" or "Not Gateway", "Not Allowed Rcpthost" or something similar. A
workaround for this is to use the SMTP mail server of the service that
you connect via, but leave your other settings the same. And for some
mail services, the SMTP Authentication may be needed. In WLM this is
specified in Tools, Accounts, Mail, Properties, Servers, Outgoing Mail
Server, My Server Requires Authentication.

Some ISPs block access to other SMTP mail servers while connected via
them. (They block TCP/IP port 25 except to their own SMTP mail server.)
Some of these ISPs will make exceptions if you present a compelling
reason to do this. The error messages may indicate network is
unreachable, access denied, or timeout errors (socket errors 10051,
10061 and 10060.) Another workaround for this is to use the SMTP mail
server of the service that you connect via, but leave your other
settings the same. In some cases you can use Port 587 or 465 rather
than port 25 (specify in WLM at Tools, Accounts, Mail, Properties,
Advanced). Your ISP is more likely to allow this port. The SMTP mail
server has to support this port. SMTP Authentication will likely be
required. In WLM this is specified in Tools, Accounts, Mail,
Properties, Servers, Outgoing Mail Server, My Server Requires
Authentication.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"my_realtor" <Linda@xxxxxx> wrote in message
news:C720254E-52AB-40B5-BD9D-35FE2CC6DEE4@xxxxxx

"my_realtor" <Linda@xxxxxx> wrote in message
news:C720254E-52AB-40B5-BD9D-35FE2CC6DEE4@xxxxxx Apparently adding a tick to the 'my server requires authentication' works in
some cases.
HTH,
Edna.