Vista - Unable to save messages.

I have asked this question before but haven't yet had a response that
enabled me to save my emails into folder. I have tried dropping and dragging
and using the edit/move to folder option but I always get 'and unknown error
has occurred' and 'selected message could not be moved'. If anybody can
help with a useful suggestion I would be more than grateful as I like WLM
and would be reluctant to revert to either OE or TP.

--
best wishes

Bryan

Hi, Bryan.

I've read this message and the prior thread you started back in May. I
still don't see where you've ever told us some basic facts.

Like: Are you running WinXP or Vista? I assume WinXP, since you mentioned
OE, but you also mentioned "TP", which I don't recognize.

What kind of email accounts are you using? POP3? IMAP? Hotmail?
Something else? One Mail Account, or several? And you ARE talking about
emails, right? NOT newsgroup posts, for which the rules are different.

Have you created Storage Folders for your emails? Do you have many folders
under "Mail Files", with subfolders under those, or are they all in the Mail
Files folder?

How do you have your Quick Views set up? These can be confusing at first.
For example, an email received in the "BMail" account might be listed in the
BMail Inbox, but it would also be shown in Quick Views | Unread e-mail,
until you read it, at which time it would disappear from Unread but would
still be in BMail, but no longer highlighted as Unread. If you try to move
it from Unread to BMail, it won't work because it's already in BMail - and
vice-versa. That's only one example; there could be several different of
these "can't move it there because it's already there" scenarios.

We can guess how you do all these things, but we'll probably guess wrong.
It would be much better if you tell us, step by step, just how you are
trying to move an email. Then we wouldn't have to assume that you are doing
the same things in the same ways that we would do them:
1. Start WLM.
2. Wait for new mail to appear in Unread e-mail.
3. Read first message in Reading Pane.
4. Click "Move to", then Browse to Storage Folders | Mail Files | Family
and press OK.

Or:
4. Click on message in Message List and drag it to Storage Files | Mail
Files | Boss.

Or:
3. Click on Junk e-mail.
4. Drag'n'drop a message from Junk to Storage Folders | Deleted items.


This long message could get a lot longer if I tried more guesses. So I'll
just wait until you tell us HOW you are trying to "save my emails into
folder".

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"Bryan" <Bryan.Jones5@xxxxxx(nospam)internet.com> wrote in message
news:UrGdnecC5OtZnxvVnZ2dnUVZ8trinZ2d@xxxxxx

Many thanks for taking the trouble to reply at such length to my query. I
will endeavour to elaborate on my problem and supply some more details.

"R. C. White" <rc@xxxxxx> wrote in message
news:Os15jpC7IHA.4532@xxxxxxI have WinXP Home Edition and have installed SP3, which caused no problems.I have one mail account only configured for POP3. I am talking about email
messages which I want to save in their respective folders which I have set
up under the names of the senders.

All folders are in the main one, and are sitting there empty waiting for me
to file my emails!
All my mail comes into my inbox I do not use quick view.This is precisely what I have done and I still get the error message I
reported.This is also the other, and would be the more convenient and quickest, way
of filing my emails. I get the same error message in either case.Interestingly, this does work, I have dragged and dropped junk mail into
different folders and they all go in fine. Unfortunately, precisely because
they are junk, I don't want them.
I do hope that the additional information I have supplied is helpful to you.
However, whatever the outcome, I would really like to thank you for taking
the trouble to look into my problem.

Hi Bryan

Its not clear to me whether the folders in which you want to file your mail
are are set up within your Mail Account or within the the Storage Folders
area.

When I first used WLM I set up folders up within my main mail account. I
had problems moving mail to those folders from main account Inbox and Sent,
but not from other mail accounts Inboxes and Sent folders.

So I moved the folders in which I wanted to file stuff into the Storage
Folders area.

Since then I have had no problem moving mail items, groups of items or
folders themselves - mainly using drag and drop, but also using the context
menu (right click).

I think of Storage Folders as Filing Cabinet, unfortunately its not
renameable.
--
TUT

"Understanding means seeing that the same thing said different ways is the
same thing." - Ludwig Wittgenstein

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"Bryan" <Bryan.Jones5@xxxxxx(nospam)internet.com> wrote in message
news:maidnf_jp9oXcxvVnZ2dnUVZ8vudnZ2d@xxxxxx