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Vista - close with the X means close, not minimze to the system tray

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Old 07-26-2008   #1 (permalink)
Destin_FL


 
 

close with the X means close, not minimze to the system tray

Just about 50% of the time I close WLMD with the red X top right, it
actually closes the application exactly as it should. The other 50% of the
time it merely minimizes it to the system try showing the white mail
envelope down there. But wait, this gets more bizarre still.... on the
cases where it "closes" the application and you think it is actually closed
this time because it leaves no envelope in the system tray, then upon
reopening WLMD at some point, an error message come up telling me that I
can't open WLMD at that moment probably because some anti-virus engine is
using it and/or scanning something, which of course is completely bogus.

Now I might have believed that for about 8 seconds, until I opened WinPatrol
to find out what Scotty the monitor dog was seeing - and sure enough,
wlmail.exe is still listed in Active Tasks even though I had closed it AND
it was not showing in the system tray.

Only killing the wlmail.exe from WinPartol will really actually shut down
WLMD - so that it may be opened again at some point later.

Aside from the utterly asinine implementation of, and not being able to shut
off, the ludicrous emoticon system, WLMD is fantastic. Blow the doors off
every other mail program I have ever used. But the completely unpredictable
actions of trying to close the program is really starting to chew on me
badly.

I hope somebody has some solutions!

Thanks!

Tim


My System SpecsSystem Spec
Old 07-27-2008   #2 (permalink)
Urbane Tiger


 
 

Re: close with the X means close, not minimze to the system tray

Seeing that you have winpatrol and know how to drive it you probably looked
and considered these points anyway, but at the risk of annoying you I'll ask
anyway;-)

What setting does wlmail.exe have in
StartMenu->Properties->Taskbar->Customize Notifications - not always hide is
it?

Did you lose explorer.exe ? As you probably know that can wreak havoc with
what you can and can't see in sys tray. Only more or less reliable solution
I know is system restart.

When you click the close window button and WLM does not close are there any
compose windows open - I think WLM will minimise if there are, and will go
away if there are not - and no message.

Do you start WLM in your windows startup, I don't but I often have start up
applications go AWOL from the systray even tho' they are running. A day or
so ago 3M PostIt Lite was running, stickies were on my desktop, but it was
AWOL from systray, I had to kill it with Process Explorer and restart to get
a new sticky; and just this morning PStart (a program launcher) was AWOL
from systray so I had to do the same, kill and start by hand.

BTW I have had a lot less annoyance regarding the systray since I adopted a
policy of having all icons either Always Show or Always Hide - now if only I
could fix the order in which things appear.

I personally have never had the message that WLM can't start due virus
scanning!!

Someone called me the other day to ask me what to do about their WLM that
wouldn't start, no message, no action. I got them to try various things
without success, I asked if they'd tried a reboot, they hadn't, so they
rebooted and WLM started OK. It transpired that they'd lost the satellite
about 30 mins earlier, they then closed WLM and Firefox, and left the
machine turned on. When the sat came back up (indicated by the transceiver
status lights), the browser restarted OK but it seems that WLM didn't like
the losing the link. The machine is wirelessed to a router not direct to
the sat. Do you by any chance have a flaky comms link, sats are by
definition flaky because of storms, sunspots, gamma ray bursts, and the
outfit that manages the one in question.
--
TUT

"Progress always involves risk; you can't steal second base and keep your
foot on first." -- Frederick Wilcox

--------------------------------------------------------------------------
"Destin_FL" <hightidemedia@xxxxxx> wrote in message
news:3C614EE1-5552-487B-BBC8-3D446F87D84B@xxxxxx
Quote:

> Just about 50% of the time I close WLMD with the red X top right, it
> actually closes the application exactly as it should. The other 50% of
> the time it merely minimizes it to the system try showing the white mail
> envelope down there. But wait, this gets more bizarre still.... on the
> cases where it "closes" the application and you think it is actually
> closed this time because it leaves no envelope in the system tray, then
> upon reopening WLMD at some point, an error message come up telling me
> that I can't open WLMD at that moment probably because some anti-virus
> engine is using it and/or scanning something, which of course is
> completely bogus.
>
> Now I might have believed that for about 8 seconds, until I opened
> WinPatrol to find out what Scotty the monitor dog was seeing - and sure
> enough, wlmail.exe is still listed in Active Tasks even though I had
> closed it AND it was not showing in the system tray.
>
> Only killing the wlmail.exe from WinPartol will really actually shut down
> WLMD - so that it may be opened again at some point later.
>
> Aside from the utterly asinine implementation of, and not being able to
> shut off, the ludicrous emoticon system, WLMD is fantastic. Blow the
> doors off every other mail program I have ever used. But the completely
> unpredictable actions of trying to close the program is really starting to
> chew on me badly.
>
> I hope somebody has some solutions!
>
> Thanks!
>
> Tim
My System SpecsSystem Spec
Old 07-27-2008   #3 (permalink)
Peter.R


 
 

Re: close with the X means close, not minimze to the system tray

There is a shut-down bug in WLMail that may be the cause of your problem. It occurs when "Upload Larger Images to the Web When Sending a Photo E-mail" is *un-checked*.

This option is available only when you are signed in, but if it is un-checked it still causes the shutdown bug even when not signed in.

So make sure the option "Upload Larger Images to the Web When Sending a Photo E-mail" is *checked* at: Tools->Options->Send [tab] (available only when signed into Windows Live through WLMail).

If you do find that "Upload Larger Images to the Web When Sending a Photo E-mail" is checked (which it is by default), then just uncheck it and click "Apply", then check it again and click "Apply" again.

Now, whilst this shut-down bug is due to the option "Upload Larger Images to the Web When Sending a Photo E-mail" being un-checked, in my experience, it does not manifest until a new compose window, or a saved draft has been opened. Even if the new compose window or saved draft is closed without editing, saving, sending etc., WLMail will not shut down properly.

--
Cheers,
Peter
(Windows Vista Home Premium SP1 with Windows Live Mail 12.0.1606)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
---------------

"Destin_FL" <hightidemedia@xxxxxx> wrote in message news:3C614EE1-5552-487B-BBC8-3D446F87D84B@xxxxxx

Quote:

> Just about 50% of the time I close WLMD with the red X top right, it
> actually closes the application exactly as it should. The other 50% of the
> time it merely minimizes it to the system try showing the white mail
> envelope down there. But wait, this gets more bizarre still.... on the
> cases where it "closes" the application and you think it is actually closed
> this time because it leaves no envelope in the system tray, then upon
> reopening WLMD at some point, an error message come up telling me that I
> can't open WLMD at that moment probably because some anti-virus engine is
> using it and/or scanning something, which of course is completely bogus.
>
> Now I might have believed that for about 8 seconds, until I opened WinPatrol
> to find out what Scotty the monitor dog was seeing - and sure enough,
> wlmail.exe is still listed in Active Tasks even though I had closed it AND
> it was not showing in the system tray.
>
> Only killing the wlmail.exe from WinPartol will really actually shut down
> WLMD - so that it may be opened again at some point later.
>
> Aside from the utterly asinine implementation of, and not being able to shut
> off, the ludicrous emoticon system, WLMD is fantastic. Blow the doors off
> every other mail program I have ever used. But the completely unpredictable
> actions of trying to close the program is really starting to chew on me
> badly.
>
> I hope somebody has some solutions!
>
> Thanks!
>
> Tim
My System SpecsSystem Spec
Old 07-27-2008   #4 (permalink)
Robert Aldwinckle


 
 

Re: close with the X means close, not minimze to the system tray

"Destin_FL" <hightidemedia@xxxxxx> wrote in message
news:3C614EE1-5552-487B-BBC8-3D446F87D84B@xxxxxx
Quote:

> Just about 50% of the time I close WLMD with the red X top right, it
> actually closes the application exactly as it should.
....


How often do you see the compacting prompt?
Unless you are set to see compacting on demand each time,
e.g. with number set to 1, I can't see any way to assess the
reliability of the WLMail close procedure. E.g., at least then
you either see the prompt or don't see it and if you see it and
reply to it it either does what you expect it to or not (frequently
not but that could provide a more specific symptom description
than what you have given us so far.)

FWIW my problem symptoms in this regard are that although
I always get the prompt it frequently can't be responded to
(e.g. the mouse pointer shows an hour glass.) More specifically,
then I can see using either Task Manager or Process Explorer
that the only thing changing in WLMail.exe is I/O Other Bytes
which increments rather slowly by exactly 16 as if some kind of
network problem is being perceived by WLMail.

Also, I recently changed my DSL modem interface from USB
to Ethernet. Before that I was getting an analogous symptom
with 24 as the periodic increment in that statistic. That's a factor
which I think confirms my guess that my second symptom has
something to do with my network setup.

ICIM this is happening under XPsp2 with an OS driven PPPoE
connection. I don't think that there is always a connectivity issue
at that time (don't know what WLMail would be trying to do then
on the network anyway) but one possible issue could be that
I have Internet Options set to Never dial, so if the problem symptom
has something to do with a Live ID session that would probably
be happening via a Local Area Connection not one which was
more provably using the PPPoE circuit.

So, I suppose a way to change the frequency of my symptom
may be to disable the Live ID connection. So far I haven't
really tested that option. The UI certainly doesn't make it
convenient to just Sign Out before closing the application... ; }


FYI

Robert Aldwinckle
---


My System SpecsSystem Spec
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