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Vista - Safe Senders not reliable?

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Old 08-19-2008   #1 (permalink)
Gary VanderMolen


 
 

Safe Senders not reliable?

I have first-hand evidence that the Safe Senders mechanism may
not be entirely reliable. This morning I was expecting an important
email, but it did not arrive. Since the sender was in my Contacts, I
did not think it necessary to look in the Junk E-mail folder. However,
when I finally did look there, I found the missing email! The sender
is not on my Safe Senders list, but I have "Also trust emails from my
Contacts" enabled, which should be just as good. This is a POP
account from my ISP. Any ideas how this could happen? Perhaps
the presence of a 18MB PDF attachment was instrumental?

--
Gary VanderMolen, MS-MVP (Mail)



My System SpecsSystem Spec
Old 08-19-2008   #2 (permalink)
...winston


 
 

Re: Safe Senders not reliable?

Gary, I can't answer that specifically, but can relate a similar issue and what may be an apparent cause.

I have seen this in WLM with my Yahoo Plus Pop3 account. I originally thought that maybe the Contact wasn't in the current Live ID
contact list, but it was present with email entries in both the Personal Email field and Work Email field. The sending address was
the work email, but the Contact was configured to use the Personal Email address(a google address) as the Primary email addresses.
I switched the Contact's configuration to make the 'Work' email(an edu address)the Primary email address. The message that ended
up in the Junk folder did have a small ppt attachment.

Mail has been delivered from that address since the switch..but I don't know if that switch was the reason(thereby validating Safe
Senders uses the Primary email address), or something else(WLM screwed up, temporary hiccup, overzealous filter approach to an
attachment). I never did return to that contact and change it back to see if it occurs again(didn't want to bother the sender with
testing his mail).

I also notice this occasionally in Outlook(with html messages) that are in my Contacts for a different pop3 account(not the Yahoo
account) and always suspected it was Outlook's more stringent approach to filtering.



--
...winston
ms-mvp mail


"Gary VanderMolen" <Gary@xxxxxx> wrote in message news:OTa1c4bAJHA.5792@xxxxxx
Quote:

> I have first-hand evidence that the Safe Senders mechanism may
> not be entirely reliable. This morning I was expecting an important
> email, but it did not arrive. Since the sender was in my Contacts, I
> did not think it necessary to look in the Junk E-mail folder. However,
> when I finally did look there, I found the missing email! The sender
> is not on my Safe Senders list, but I have "Also trust emails from my
> Contacts" enabled, which should be just as good. This is a POP
> account from my ISP. Any ideas how this could happen? Perhaps
> the presence of a 18MB PDF attachment was instrumental?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
My System SpecsSystem Spec
Old 08-19-2008   #3 (permalink)
Ron Sommer


 
 

Re: Safe Senders not reliable?

Mail has been delivered, but did any of the mail have attachments?
--
Ronald Sommer

"...winston" <winstonmvp@xxxxxx> wrote in message
news:#vFFW6cAJHA.3648@xxxxxx
Quote:

> Gary, I can't answer that specifically, but can relate a similar issue and
> what may be an apparent cause.
>
> I have seen this in WLM with my Yahoo Plus Pop3 account. I originally
> thought that maybe the Contact wasn't in the current Live ID contact list,
> but it was present with email entries in both the Personal Email field and
> Work Email field. The sending address was the work email, but the Contact
> was configured to use the Personal Email address(a google address) as the
> Primary email addresses. I switched the Contact's configuration to make
> the 'Work' email(an edu address)the Primary email address. The message
> that ended up in the Junk folder did have a small ppt attachment.
>
> Mail has been delivered from that address since the switch..but I don't
> know if that switch was the reason(thereby validating Safe Senders uses
> the Primary email address), or something else(WLM screwed up, temporary
> hiccup, overzealous filter approach to an attachment). I never did return
> to that contact and change it back to see if it occurs again(didn't want
> to bother the sender with testing his mail).
>
> I also notice this occasionally in Outlook(with html messages) that are in
> my Contacts for a different pop3 account(not the Yahoo account) and always
> suspected it was Outlook's more stringent approach to filtering.
>
>
>
> --
> ...winston
> ms-mvp mail
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:OTa1c4bAJHA.5792@xxxxxx
Quote:

>> I have first-hand evidence that the Safe Senders mechanism may
>> not be entirely reliable. This morning I was expecting an important
>> email, but it did not arrive. Since the sender was in my Contacts, I
>> did not think it necessary to look in the Junk E-mail folder. However,
>> when I finally did look there, I found the missing email! The sender
>> is not on my Safe Senders list, but I have "Also trust emails from my
>> Contacts" enabled, which should be just as good. This is a POP
>> account from my ISP. Any ideas how this could happen? Perhaps
>> the presence of a 18MB PDF attachment was instrumental?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>
My System SpecsSystem Spec
Old 08-19-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: Safe Senders not reliable?

Thanks for your insights.
I had already verified that the sender sent from the email address
that is designated 'primary' in my Contacts.
One wonders if a message with a significantly high 'spamminess' rating
can trump a Safe Senders listing.
I'll go ahead and submit this incident to the feedback channel.

--
Gary VanderMolen, MS-MVP (Mail)


"...winston" <winstonmvp@xxxxxx> wrote in message news:%23vFFW6cAJHA.3648@xxxxxx
Quote:

> Gary, I can't answer that specifically, but can relate a similar issue and what may be an apparent cause.
>
> I have seen this in WLM with my Yahoo Plus Pop3 account. I originally thought that maybe the Contact wasn't in the current Live ID
> contact list, but it was present with email entries in both the Personal Email field and Work Email field. The sending address was
> the work email, but the Contact was configured to use the Personal Email address(a google address) as the Primary email addresses.
> I switched the Contact's configuration to make the 'Work' email(an edu address)the Primary email address. The message that ended
> up in the Junk folder did have a small ppt attachment.
>
> Mail has been delivered from that address since the switch..but I don't know if that switch was the reason(thereby validating Safe
> Senders uses the Primary email address), or something else(WLM screwed up, temporary hiccup, overzealous filter approach to an
> attachment). I never did return to that contact and change it back to see if it occurs again(didn't want to bother the sender with
> testing his mail).
>
> I also notice this occasionally in Outlook(with html messages) that are in my Contacts for a different pop3 account(not the Yahoo
> account) and always suspected it was Outlook's more stringent approach to filtering.
>
>
>
> --
> ...winston
> ms-mvp mail
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message news:OTa1c4bAJHA.5792@xxxxxx
Quote:

>> I have first-hand evidence that the Safe Senders mechanism may
>> not be entirely reliable. This morning I was expecting an important
>> email, but it did not arrive. Since the sender was in my Contacts, I
>> did not think it necessary to look in the Junk E-mail folder. However,
>> when I finally did look there, I found the missing email! The sender
>> is not on my Safe Senders list, but I have "Also trust emails from my
>> Contacts" enabled, which should be just as good. This is a POP
>> account from my ISP. Any ideas how this could happen? Perhaps
>> the presence of a 18MB PDF attachment was instrumental?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>
My System SpecsSystem Spec
Old 08-19-2008   #5 (permalink)
...winston


 
 

Re: Safe Senders not reliable?

Yes...for the .edu Contact to the Yahoo account(with and without a Live Id Signon) and yes for the other pop3 account in OL.
Messages without attachments were also delivered to both email clients.

--
...winston
ms-mvp mail


"Ron Sommer" <rsommer@xxxxxx> wrote in message news:Or2TZseAJHA.4512@xxxxxx
Quote:

> Mail has been delivered, but did any of the mail have attachments?


My System SpecsSystem Spec
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