Vista - Problem with the latest version

Hi. I use XP SP3.

Everything was going perfectly well with my previous Windows Live Mail Beta
but suddenly after I installed the new beta and after a while it started
giving me the following message:

Sorry. Something unexpected happened and Windows Live Mail must close. Your
most recent changes may not be saved.

What triggered the problem, might be that I tried to make Windows Live Mail
the default email client in Internet Options. Dunno if it has anything to do
with it.

Microsoft people! Any help?

Can you tell when you receive this message ? Is it on startup ? When your
computer wakes up from a stand by mode ? etc.

Eyal (dev).

Actually, on the startup, although when I first made it the default email
client, the program was already open and it crashed immediately.

BTW: Thanks to Colin Brown in this post:

Re: Windows Live Mail 14.0.5027.0908 (Beta)

for posting a way to roll back to the previous stable version which actually
works fine.

PS. Out of curiosity - which font is the new default one? It's great!

"Eyal [MSFT]" wrote:

The problem that you're facing is that we fail to load your Contacts. Here
are steps that will allow you to start over:
1. Shutdown WL Mail (and other WL applications if running).
2. Rename this folder: C:\Users\<user>\AppData\Local\Microsoft\Windows Live
Contacts
3. Restart WL Mail.

See if it solves your problem.

Eyal (dev).

I'm also experiencing this problem. Using Vista x64. The problem appears
when I try to start the program.

Renaming the contacts folder unfortunately did not work.


"Eyal [MSFT]" wrote:

Eyal, I wanted to report that I have been having the same problem and your
solution did, in fact, work flawlessly. No more error messages for me.

Many thanks!

"Eyal [MSFT]" wrote:

Nevermind. Problem solved - my mistake. I was renaming the "Contacts"
folder in the Windows Live Mail AppData, rather than the "Windows Live
Contacts" folder...

"PRC" wrote:

I am having the same problem but do not really understand what you are saying
I should do.

You say Rename this folder: C:\Users\<user>\AppData\Local\Microsoft\Windows
Live Contacts

What do I name it?

Sorry to be dumb.

"Eyal [MSFT]" wrote:

It doesn't matter what you rename it to, just as long as you change the
filename so that the software won't see the original folder name on your
system. I'd suggest renaming the Windows Live Contacts folder to
OLD_Windows_Live_Contacts so that it would be easy to remember what it was
originally.


"Ray" <Ray@xxxxxx> wrote in message
news:89B02508-7814-450E-B5DD-5E9E3C7C9B56@xxxxxx
--

Roy Smith

I'm trying this, but I don't have a
C:\Users\<user>\AppData\Local\Microsoft\Windows Live Contacts folder. It
seems like Windows Live Mail is using my contacts off of Hotmail. There is a
contacts folder called: C:\Documents and
Settings\<user>\Contacts\<xxx@xxxxxx folder, which is mentioned in the
registry as a Windows Live Contacts folder under
HKLU\...\Software\Microsoft\Windows Live Contacts\Database, but renaming this
folder has no effect - the problem remains and when I open my contacts in WLM
it still finds all the contacts.

I am running the same WLM version mentioned below in Win XP SP3.


Rhys

"Eyal [MSFT]" wrote: