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Vista - WLM stops when trying to save jpg file

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Old 10-07-2008   #1 (permalink)
Larry


 
 

WLM stops when trying to save jpg file

This past week/weekend my WLM desktop stops working when I try to save an
attached jpg file. Other files like doc & pdf work fine. I restart Vista
business and it still fails.
I have to get this resolved very quickly as my business relies on working
with clients and attached files.

Thanks,
Larry


My System SpecsSystem Spec
Old 10-07-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: WLM stops when trying to save jpg file

Microsoft Outlook is recommended for business applications.

--
Gary VanderMolen, MS-MVP (Mail)


"Larry" <lkorte2005@xxxxxx> wrote in message news:esSOMmIKJHA.1160@xxxxxx
Quote:

> This past week/weekend my WLM desktop stops working when I try to save an attached jpg file. Other files like doc & pdf work
> fine. I restart Vista business and it still fails.
> I have to get this resolved very quickly as my business relies on working with clients and attached files.
>
> Thanks,
> Larry

My System SpecsSystem Spec
Old 10-07-2008   #3 (permalink)
Michael Santovec


 
 

Re: WLM stops when trying to save jpg file

How are you saving the JPG files?

Are you using File, Save Attachments?

Or Right clicking on the Image and doing a Save Picture As?

Or dragging the attachment from the attachment line in the message
header to a Windows Folder?

Or some other means?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Larry" <lkorte2005@xxxxxx> wrote in message
news:esSOMmIKJHA.1160@xxxxxx
Quote:

> This past week/weekend my WLM desktop stops working when I try to save
> an attached jpg file. Other files like doc & pdf work fine. I restart
> Vista business and it still fails.
> I have to get this resolved very quickly as my business relies on
> working with clients and attached files.
>
> Thanks,
> Larry

My System SpecsSystem Spec
Old 10-08-2008   #4 (permalink)
JM


 
 

Re: WLM stops when trying to save jpg file

The problem is not limited to JPG fles, is common to all types of
attachments, jpg, pdf, ppt, pps, doc, xls, etc. And it does not occur with
the first attachement I open after opening WLMail. And it did not occur
during the first 8 months I used WLMail, it started suddenly two weeks ago
without any apparent reason. Any suggestion? I stopped using WLMail as an
innterim way out.
JM

"Michael Santovec" wrote:
Quote:

> How are you saving the JPG files?
>
> Are you using File, Save Attachments?
>
> Or Right clicking on the Image and doing a Save Picture As?
>
> Or dragging the attachment from the attachment line in the message
> header to a Windows Folder?
>
> Or some other means?
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Larry" <lkorte2005@xxxxxx> wrote in message
> news:esSOMmIKJHA.1160@xxxxxx
Quote:

> > This past week/weekend my WLM desktop stops working when I try to save
> > an attached jpg file. Other files like doc & pdf work fine. I restart
> > Vista business and it still fails.
> > I have to get this resolved very quickly as my business relies on
> > working with clients and attached files.
> >
> > Thanks,
> > Larry
>
>
>
My System SpecsSystem Spec
Old 10-08-2008   #5 (permalink)
JM


 
 

Re: WLM stops when trying to save jpg file

I forgot to detail another fact: after opening WLMail, on the first e-mail I
read, there is no problem when opening the first attachment. The problem
occurs when I open susequent attachements (of the same e-mail or other
e-mails). In any case, next i will try uninstalling and reinstalling Norton
Internet Security. Thanks.
JM

"Michael Santovec" wrote:
Quote:

> How are you saving the JPG files?
>
> Are you using File, Save Attachments?
>
> Or Right clicking on the Image and doing a Save Picture As?
>
> Or dragging the attachment from the attachment line in the message
> header to a Windows Folder?
>
> Or some other means?
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Larry" <lkorte2005@xxxxxx> wrote in message
> news:esSOMmIKJHA.1160@xxxxxx
Quote:

> > This past week/weekend my WLM desktop stops working when I try to save
> > an attached jpg file. Other files like doc & pdf work fine. I restart
> > Vista business and it still fails.
> > I have to get this resolved very quickly as my business relies on
> > working with clients and attached files.
> >
> > Thanks,
> > Larry
>
>
>
My System SpecsSystem Spec
Old 10-08-2008   #6 (permalink)
JM


 
 

Re: WLM stops when trying to save jpg file

Pls disregard my comment: I mixed up the posts. Sorry.
Jm

"Michael Santovec" wrote:
Quote:

> How are you saving the JPG files?
>
> Are you using File, Save Attachments?
>
> Or Right clicking on the Image and doing a Save Picture As?
>
> Or dragging the attachment from the attachment line in the message
> header to a Windows Folder?
>
> Or some other means?
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Larry" <lkorte2005@xxxxxx> wrote in message
> news:esSOMmIKJHA.1160@xxxxxx
Quote:

> > This past week/weekend my WLM desktop stops working when I try to save
> > an attached jpg file. Other files like doc & pdf work fine. I restart
> > Vista business and it still fails.
> > I have to get this resolved very quickly as my business relies on
> > working with clients and attached files.
> >
> > Thanks,
> > Larry
>
>
>
My System SpecsSystem Spec
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