Windows Vista Forums

Gmail and Windows Live Mail
  1. #1


    Gans Guest

    Gmail and Windows Live Mail

    Okay, I've been putting up for this error for almost a year now without
    complaining. Am I the only one who uses Gmail IMAP (setup correctly according
    to Gmail configuration recommendations) and gets the following error
    constantly when switching between folders? This error doesn't happen every
    time I switch between folders, but it does occur with an annoyingly high
    frequency, and it seems almost random.

    Purging messages from folder... (10 seconds of waiting, then the following
    error)

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity.

    This IMAP command could not be sent to the server before the connection was
    terminated.

    Configuration:
    Account: Gmail
    Server: imap.gmail.com
    User name: x@xxxxxx
    Protocol: IMAP
    Port: 993
    Secure(SSL): 1
    Code: 800ccc0f

    IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    Check for new messages in all folders is checked. Store special folders on
    IMAP server is checked. Sent Items path is Sent Mail. Drafts path is Drafts.
    Deleted Items path is Trash. Junk path is Spam.



    Does anyone else who uses Gmail (IMAP) with WLM have this issue?

      My System SpecsSystem Spec

  2. #2


    Geoff Clark [MSFT] Guest

    Re: Gmail and Windows Live Mail

    Are you using the beta? We have fixed many bugs so Mail works well with
    gmail's IMAP implementation. If you see problems in the beta, we'd like to
    look more closely at them.

    Thanks,
    -geoff

    > Okay, I've been putting up for this error for almost a year now without
    > complaining. Am I the only one who uses Gmail IMAP (setup correctly
    > according
    > to Gmail configuration recommendations) and gets the following error
    > constantly when switching between folders? This error doesn't happen every
    > time I switch between folders, but it does occur with an annoyingly high
    > frequency, and it seems almost random.
    >
    > Purging messages from folder... (10 seconds of waiting, then the following
    > error)
    >
    > Your server has unexpectedly terminated the connection. Possible causes
    > for
    > this include server problems, network problems, or a long period of
    > inactivity.
    >
    > This IMAP command could not be sent to the server before the connection
    > was
    > terminated.
    >
    > Configuration:
    > Account: Gmail
    > Server: imap.gmail.com
    > User name: x@xxxxxx
    > Protocol: IMAP
    > Port: 993
    > Secure(SSL): 1
    > Code: 800ccc0f
    >
    > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    > Check for new messages in all folders is checked. Store special folders on
    > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is
    > Drafts.
    > Deleted Items path is Trash. Junk path is Spam.
    >
    > Does anyone else who uses Gmail (IMAP) with WLM have this issue?

      My System SpecsSystem Spec

  3. #3


    ju.c Guest

    Re: Gmail and Windows Live Mail

    Your problem sounds too easy to fix, so this solution may not work.
    Anyway, you need to increase the server timeout:

    1. From the WLM Menu Bar, open 'Tools-->Accounts'.

    2. Select your Gmail account and click on the Properties button.

    3. Under the Advanced tab, find "Server Timeouts" and increase to 2 minutes.

    4. Apply, OK, Close.


    ju.c


    "Gans" <Gans@xxxxxx> wrote in message news:0CF3C8D5-ABF6-43A4-91C0-849BC923B123@xxxxxx

    > Okay, I've been putting up for this error for almost a year now without
    > complaining. Am I the only one who uses Gmail IMAP (setup correctly according
    > to Gmail configuration recommendations) and gets the following error
    > constantly when switching between folders? This error doesn't happen every
    > time I switch between folders, but it does occur with an annoyingly high
    > frequency, and it seems almost random.
    >
    > Purging messages from folder... (10 seconds of waiting, then the following
    > error)
    >
    > Your server has unexpectedly terminated the connection. Possible causes for
    > this include server problems, network problems, or a long period of
    > inactivity.
    >
    > This IMAP command could not be sent to the server before the connection was
    > terminated.
    >
    > Configuration:
    > Account: Gmail
    > Server: imap.gmail.com
    > User name: x@xxxxxx
    > Protocol: IMAP
    > Port: 993
    > Secure(SSL): 1
    > Code: 800ccc0f
    >
    > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    > Check for new messages in all folders is checked. Store special folders on
    > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is Drafts.
    > Deleted Items path is Trash. Junk path is Spam.
    >
    > Does anyone else who uses Gmail (IMAP) with WLM have this issue?

      My System SpecsSystem Spec

  4. #4


    Gans Guest

    Re: Gmail and Windows Live Mail

    Yes, but this error isn't new to the beta in my case. I have been
    encountering this error since I began using WLM final almost a year ago.

    ju.c, I will try that and report back whether it works or not. Thank you for
    the suggestion!

    "Geoff Clark [MSFT]" wrote:

    > Are you using the beta? We have fixed many bugs so Mail works well with
    > gmail's IMAP implementation. If you see problems in the beta, we'd like to
    > look more closely at them.
    >
    > Thanks,
    > -geoff
    >

    > > Okay, I've been putting up for this error for almost a year now without
    > > complaining. Am I the only one who uses Gmail IMAP (setup correctly
    > > according
    > > to Gmail configuration recommendations) and gets the following error
    > > constantly when switching between folders? This error doesn't happen every
    > > time I switch between folders, but it does occur with an annoyingly high
    > > frequency, and it seems almost random.
    > >
    > > Purging messages from folder... (10 seconds of waiting, then the following
    > > error)
    > >
    > > Your server has unexpectedly terminated the connection. Possible causes
    > > for
    > > this include server problems, network problems, or a long period of
    > > inactivity.
    > >
    > > This IMAP command could not be sent to the server before the connection
    > > was
    > > terminated.
    > >
    > > Configuration:
    > > Account: Gmail
    > > Server: imap.gmail.com
    > > User name: x@xxxxxx
    > > Protocol: IMAP
    > > Port: 993
    > > Secure(SSL): 1
    > > Code: 800ccc0f
    > >
    > > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    > > Check for new messages in all folders is checked. Store special folders on
    > > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is
    > > Drafts.
    > > Deleted Items path is Trash. Junk path is Spam.
    > >
    > > Does anyone else who uses Gmail (IMAP) with WLM have this issue?
    >

      My System SpecsSystem Spec

  5. #5


    Gans Guest

    Re: Gmail and Windows Live Mail

    Unfortunately this didn't fix the problem, but thank you for the suggestions
    ju.c. I have WLM open constantly in the background. This error seems to occur
    after long periods of inactivity, so your suggestion does seem to make sense.
    However, the error is still random. Here is a person with the exact same
    problem:
    http://thesource.ofallevil.com/commu...&cr=&sloc=&p=1

    I -never- had this problem when I had Outlook setup with Gmail IMAP. Outlook
    worked flawlessly, and it's odd because WLM has very similar settings as
    Outlook does and I had them both setup the same way. It seems to have
    something to do with the purging of messages every so often. I don't know how
    it works...

    "ju.c" wrote:

    > Your problem sounds too easy to fix, so this solution may not work.
    > Anyway, you need to increase the server timeout:
    >
    > 1. From the WLM Menu Bar, open 'Tools-->Accounts'.
    >
    > 2. Select your Gmail account and click on the Properties button.
    >
    > 3. Under the Advanced tab, find "Server Timeouts" and increase to 2 minutes.
    >
    > 4. Apply, OK, Close.
    >
    >
    > ju.c
    >
    >
    > "Gans" <Gans@xxxxxx> wrote in message news:0CF3C8D5-ABF6-43A4-91C0-849BC923B123@xxxxxx

    > > Okay, I've been putting up for this error for almost a year now without
    > > complaining. Am I the only one who uses Gmail IMAP (setup correctly according
    > > to Gmail configuration recommendations) and gets the following error
    > > constantly when switching between folders? This error doesn't happen every
    > > time I switch between folders, but it does occur with an annoyingly high
    > > frequency, and it seems almost random.
    > >
    > > Purging messages from folder... (10 seconds of waiting, then the following
    > > error)
    > >
    > > Your server has unexpectedly terminated the connection. Possible causes for
    > > this include server problems, network problems, or a long period of
    > > inactivity.
    > >
    > > This IMAP command could not be sent to the server before the connection was
    > > terminated.
    > >
    > > Configuration:
    > > Account: Gmail
    > > Server: imap.gmail.com
    > > User name: x@xxxxxx
    > > Protocol: IMAP
    > > Port: 993
    > > Secure(SSL): 1
    > > Code: 800ccc0f
    > >
    > > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    > > Check for new messages in all folders is checked. Store special folders on
    > > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is Drafts.
    > > Deleted Items path is Trash. Junk path is Spam.
    > >
    > > Does anyone else who uses Gmail (IMAP) with WLM have this issue?
    >

      My System SpecsSystem Spec

  6. #6


    ju.c Guest

    Re: Gmail and Windows Live Mail

    Too bad it didn't work.

    Search for an answer at Gmail help:
    https://mail.google.com/support/

    If you find the answer please post it here, not just for my curiosity
    but for anyone else who finds this page when looking for help.

    Good luck!


    ju.c


    "Gans" <Gans@xxxxxx> wrote in message news:52731D1A-0CE6-4BEF-8534-FC1CA07AE748@xxxxxx

    > Unfortunately this didn't fix the problem, but thank you for the suggestions
    > ju.c. I have WLM open constantly in the background. This error seems to occur
    > after long periods of inactivity, so your suggestion does seem to make sense.
    > However, the error is still random. Here is a person with the exact same
    > problem:
    > http://thesource.ofallevil.com/commu...&cr=&sloc=&p=1
    >
    > I -never- had this problem when I had Outlook setup with Gmail IMAP. Outlook
    > worked flawlessly, and it's odd because WLM has very similar settings as
    > Outlook does and I had them both setup the same way. It seems to have
    > something to do with the purging of messages every so often. I don't know how
    > it works...
    >
    > "ju.c" wrote:
    >

    >> Your problem sounds too easy to fix, so this solution may not work.
    >> Anyway, you need to increase the server timeout:
    >>
    >> 1. From the WLM Menu Bar, open 'Tools-->Accounts'.
    >>
    >> 2. Select your Gmail account and click on the Properties button.
    >>
    >> 3. Under the Advanced tab, find "Server Timeouts" and increase to 2 minutes.
    >>
    >> 4. Apply, OK, Close.
    >>
    >>
    >> ju.c
    >>
    >>
    >> "Gans" <Gans@xxxxxx> wrote in message news:0CF3C8D5-ABF6-43A4-91C0-849BC923B123@xxxxxx

    >> > Okay, I've been putting up for this error for almost a year now without
    >> > complaining. Am I the only one who uses Gmail IMAP (setup correctly according
    >> > to Gmail configuration recommendations) and gets the following error
    >> > constantly when switching between folders? This error doesn't happen every
    >> > time I switch between folders, but it does occur with an annoyingly high
    >> > frequency, and it seems almost random.
    >> >
    >> > Purging messages from folder... (10 seconds of waiting, then the following
    >> > error)
    >> >
    >> > Your server has unexpectedly terminated the connection. Possible causes for
    >> > this include server problems, network problems, or a long period of
    >> > inactivity.
    >> >
    >> > This IMAP command could not be sent to the server before the connection was
    >> > terminated.
    >> >
    >> > Configuration:
    >> > Account: Gmail
    >> > Server: imap.gmail.com
    >> > User name: x@xxxxxx
    >> > Protocol: IMAP
    >> > Port: 993
    >> > Secure(SSL): 1
    >> > Code: 800ccc0f
    >> >
    >> > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    >> > Check for new messages in all folders is checked. Store special folders on
    >> > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is Drafts.
    >> > Deleted Items path is Trash. Junk path is Spam.
    >> >
    >> > Does anyone else who uses Gmail (IMAP) with WLM have this issue?
    >>

      My System SpecsSystem Spec

  7. #7


    Gans Guest

    Re: Gmail and Windows Live Mail

    I've tried to find the answer multiple times but have never found a solution,
    even in Gmail discussion groups. All I know is that Outlook doesn't suffer
    this problem, but WLM does for some reason. Since this seems to be a rare
    problem I doubt the WLM team would give it very much priority, but if there's
    a log or anything I can find that may help describe the problem better, I
    hope that one of the developers would look into this.

    "ju.c" wrote:

    > Too bad it didn't work.
    >
    > Search for an answer at Gmail help:
    > https://mail.google.com/support/
    >
    > If you find the answer please post it here, not just for my curiosity
    > but for anyone else who finds this page when looking for help.
    >
    > Good luck!
    >
    >
    > ju.c
    >
    >
    > "Gans" <Gans@xxxxxx> wrote in message news:52731D1A-0CE6-4BEF-8534-FC1CA07AE748@xxxxxx

    > > Unfortunately this didn't fix the problem, but thank you for the suggestions
    > > ju.c. I have WLM open constantly in the background. This error seems to occur
    > > after long periods of inactivity, so your suggestion does seem to make sense.
    > > However, the error is still random. Here is a person with the exact same
    > > problem:
    > > http://thesource.ofallevil.com/commu...&cr=&sloc=&p=1
    > >
    > > I -never- had this problem when I had Outlook setup with Gmail IMAP. Outlook
    > > worked flawlessly, and it's odd because WLM has very similar settings as
    > > Outlook does and I had them both setup the same way. It seems to have
    > > something to do with the purging of messages every so often. I don't know how
    > > it works...
    > >
    > > "ju.c" wrote:
    > >

    > >> Your problem sounds too easy to fix, so this solution may not work.
    > >> Anyway, you need to increase the server timeout:
    > >>
    > >> 1. From the WLM Menu Bar, open 'Tools-->Accounts'.
    > >>
    > >> 2. Select your Gmail account and click on the Properties button.
    > >>
    > >> 3. Under the Advanced tab, find "Server Timeouts" and increase to 2 minutes.
    > >>
    > >> 4. Apply, OK, Close.
    > >>
    > >>
    > >> ju.c
    > >>
    > >>
    > >> "Gans" <Gans@xxxxxx> wrote in message news:0CF3C8D5-ABF6-43A4-91C0-849BC923B123@xxxxxx
    > >> > Okay, I've been putting up for this error for almost a year now without
    > >> > complaining. Am I the only one who uses Gmail IMAP (setup correctly according
    > >> > to Gmail configuration recommendations) and gets the following error
    > >> > constantly when switching between folders? This error doesn't happen every
    > >> > time I switch between folders, but it does occur with an annoyingly high
    > >> > frequency, and it seems almost random.
    > >> >
    > >> > Purging messages from folder... (10 seconds of waiting, then the following
    > >> > error)
    > >> >
    > >> > Your server has unexpectedly terminated the connection. Possible causes for
    > >> > this include server problems, network problems, or a long period of
    > >> > inactivity.
    > >> >
    > >> > This IMAP command could not be sent to the server before the connection was
    > >> > terminated.
    > >> >
    > >> > Configuration:
    > >> > Account: Gmail
    > >> > Server: imap.gmail.com
    > >> > User name: x@xxxxxx
    > >> > Protocol: IMAP
    > >> > Port: 993
    > >> > Secure(SSL): 1
    > >> > Code: 800ccc0f
    > >> >
    > >> > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to [Gmail].
    > >> > Check for new messages in all folders is checked. Store special folders on
    > >> > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is Drafts.
    > >> > Deleted Items path is Trash. Junk path is Spam.
    > >> >
    > >> > Does anyone else who uses Gmail (IMAP) with WLM have this issue?
    > >>
    >

      My System SpecsSystem Spec

  8. #8


    Ildhund Guest

    Re: Gmail and Windows Live Mail

    I've been using Gmail with IMAP for almost a year in WLMail v12 on
    XP, now SP3. I've not encountered the fault you describe.
    There are two settings you haven't mentioned: on the [Tools >]
    Options > Advanced tab, is "use the 'Deleted items' folder for IMAP
    accounts" selected? And under Maintenance on that tab, is "Purge
    deleted messages when leaving IMAP folders" selected? In my case,
    the first *is* selected and the second *is not* selected. So try
    altering your settings (one at a time, and giving the fault time to
    recur) to see if that helps.
    --
    Noel

    "Gans" <Gans@xxxxxx> wrote in message
    newsC8B6387-0FE3-4D18-98E9-2B124F4216CF@xxxxxx

    > I've tried to find the answer multiple times but have never found
    > a solution,
    > even in Gmail discussion groups. All I know is that Outlook
    > doesn't suffer
    > this problem, but WLM does for some reason. Since this seems to be
    > a rare
    > problem I doubt the WLM team would give it very much priority, but
    > if there's
    > a log or anything I can find that may help describe the problem
    > better, I
    > hope that one of the developers would look into this.
    >
    > "ju.c" wrote:
    >

    >> Too bad it didn't work.
    >>
    >> Search for an answer at Gmail help:
    >> https://mail.google.com/support/
    >>
    >> If you find the answer please post it here, not just for my
    >> curiosity
    >> but for anyone else who finds this page when looking for help.
    >>
    >> Good luck!
    >>
    >>
    >> ju.c
    >>
    >>
    >> "Gans" <Gans@xxxxxx> wrote in message
    >> news:52731D1A-0CE6-4BEF-8534-FC1CA07AE748@xxxxxx

    >> > Unfortunately this didn't fix the problem, but thank you for
    >> > the suggestions
    >> > ju.c. I have WLM open constantly in the background. This error
    >> > seems to occur
    >> > after long periods of inactivity, so your suggestion does seem
    >> > to make sense.
    >> > However, the error is still random. Here is a person with the
    >> > exact same
    >> > problem:
    >> > http://thesource.ofallevil.com/commu...&cr=&sloc=&p=1
    >> >
    >> > I -never- had this problem when I had Outlook setup with Gmail
    >> > IMAP. Outlook
    >> > worked flawlessly, and it's odd because WLM has very similar
    >> > settings as
    >> > Outlook does and I had them both setup the same way. It seems
    >> > to have
    >> > something to do with the purging of messages every so often. I
    >> > don't know how
    >> > it works...
    >> >
    >> > "ju.c" wrote:
    >> >
    >> >> Your problem sounds too easy to fix, so this solution may not
    >> >> work.
    >> >> Anyway, you need to increase the server timeout:
    >> >>
    >> >> 1. From the WLM Menu Bar, open 'Tools-->Accounts'.
    >> >>
    >> >> 2. Select your Gmail account and click on the Properties
    >> >> button.
    >> >>
    >> >> 3. Under the Advanced tab, find "Server Timeouts" and increase
    >> >> to 2 minutes.
    >> >>
    >> >> 4. Apply, OK, Close.
    >> >>
    >> >>
    >> >> ju.c
    >> >>
    >> >>
    >> >> "Gans" <Gans@xxxxxx> wrote in message
    >> >> news:0CF3C8D5-ABF6-43A4-91C0-849BC923B123@xxxxxx
    >> >> > Okay, I've been putting up for this error for almost a year
    >> >> > now without
    >> >> > complaining. Am I the only one who uses Gmail IMAP (setup
    >> >> > correctly according
    >> >> > to Gmail configuration recommendations) and gets the
    >> >> > following error
    >> >> > constantly when switching between folders? This error
    >> >> > doesn't happen every
    >> >> > time I switch between folders, but it does occur with an
    >> >> > annoyingly high
    >> >> > frequency, and it seems almost random.
    >> >> >
    >> >> > Purging messages from folder... (10 seconds of waiting, then
    >> >> > the following
    >> >> > error)
    >> >> >
    >> >> > Your server has unexpectedly terminated the connection.
    >> >> > Possible causes for
    >> >> > this include server problems, network problems, or a long
    >> >> > period of
    >> >> > inactivity.
    >> >> >
    >> >> > This IMAP command could not be sent to the server before the
    >> >> > connection was
    >> >> > terminated.
    >> >> >
    >> >> > Configuration:
    >> >> > Account: Gmail
    >> >> > Server: imap.gmail.com
    >> >> > User name: x@xxxxxx
    >> >> > Protocol: IMAP
    >> >> > Port: 993
    >> >> > Secure(SSL): 1
    >> >> > Code: 800ccc0f
    >> >> >
    >> >> > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set
    >> >> > to [Gmail].
    >> >> > Check for new messages in all folders is checked. Store
    >> >> > special folders on
    >> >> > IMAP server is checked. Sent Items path is Sent Mail. Drafts
    >> >> > path is Drafts.
    >> >> > Deleted Items path is Trash. Junk path is Spam.
    >> >> >
    >> >> > Does anyone else who uses Gmail (IMAP) with WLM have this
    >> >> > issue?
    >> >>
    >>

      My System SpecsSystem Spec

  9. #9


    Robert Aldwinckle Guest

    Re: Gmail and Windows Live Mail

    "Gans" <Gans@xxxxxx> wrote in message newsC8B6387-0FE3-4D18-98E9-2B124F4216CF@xxxxxx

    > I've tried to find the answer multiple times but have never found a solution,
    > even in Gmail discussion groups. All I know is that Outlook doesn't suffer
    > this problem, but WLM does for some reason. Since this seems to be a rare
    > problem I doubt the WLM team would give it very much priority,

    > but if there's a log or anything I can find that may help describe the problem better,

    Thanks for linking to my reply earlier. You can answer to the same questions
    I asked and follow the same suggestions I gave to the OP. ; )

    <quote source="linked discussion">
    Do you have troubleshooting logging for IMAP enabled?
    Look at the WindowsLiveMail.log then for more clues
    about this error
    </quote>


    > I hope that one of the developers would look into this.

    <quote source="Ibid">
    That's the problem with non-reproducible sporadic symptoms,
    you can't describe a test case that needs to be fixed, so you're
    unlikely to be able to get a trouble report accepted without it being
    "Closed: No Repro". The best thing to do IMO is get more
    familiar with your symptoms so you have a better chance of seeing
    a pattern in them. If you can do that you have a better chance
    of at least being able to devise a workaround and perhaps
    even an extreme test case which is reproducible and hence
    one which you could then report and have some better hope
    of being fixed eventually.
    </quote>


    Good luck

    Robert Aldwinckle
    ---


    ....

    >> "Gans" <Gans@xxxxxx> wrote in message news:52731D1A-0CE6-4BEF-8534-FC1CA07AE748@xxxxxx

    >> > Unfortunately this didn't fix the problem, but thank you for the suggestions
    >> > ju.c. I have WLM open constantly in the background. This error seems to occur
    >> > after long periods of inactivity, so your suggestion does seem to make sense.
    >> > However, the error is still random.

    >>> Here is a person with the exact same problem:
    >> > http://thesource.ofallevil.com/commu...&cr=&sloc=&p=1
    ....



      My System SpecsSystem Spec

  10. #10


    Kevin Barnes [MSFT] Guest

    Re: Gmail and Windows Live Mail

    [reposting since my message didn't quite make it to the newsgroup...]

    Hi Gans,

    I'd like to take a look at your log for this problem if I could. To get a
    log, do the following:

    In WLMail, go to Tools->Options->Advanced->Maintenance and check IMAP if it
    is not already checked.
    Close WLMail.
    Delete or rename your current log file. Logs can get pretty large, making
    them difficult for you to send and difficult for me to read. Your log file
    will be at C:\Users\<username>\AppData\Local\Microsoft\Windows Live
    Mail\WindowsLiveMail.log in Vista or C:\Documents and Settings\kevbarn\Local
    Settings\Application Data\Microsoft\Windows Live Mail\WindowsLiveMail.log in
    XP.
    Launch WLMail and use it until the error occurs.
    Close WLMail and copy the log somewhere such as your desktop.
    Email me the log at kevbarn AT microsoft DOT com.

    Thanks for using WLMail and sorry for the inconvenience.
    -Kevin


    > I've tried to find the answer multiple times but have never found a
    > solution,
    > even in Gmail discussion groups. All I know is that Outlook doesn't suffer
    > this problem, but WLM does for some reason. Since this seems to be a rare
    > problem I doubt the WLM team would give it very much priority, but if
    > there's
    > a log or anything I can find that may help describe the problem better, I
    > hope that one of the developers would look into this.
    >
    > "ju.c" wrote:
    >

    >> Too bad it didn't work.
    >>
    >> Search for an answer at Gmail help:
    >> https://mail.google.com/support/
    >>
    >> If you find the answer please post it here, not just for my curiosity
    >> but for anyone else who finds this page when looking for help.
    >>
    >> Good luck!
    >>
    >>
    >> ju.c
    >>
    >>
    >> "Gans" <Gans@xxxxxx> wrote in message
    >> news:52731D1A-0CE6-4BEF-8534-FC1CA07AE748@xxxxxx

    >> > Unfortunately this didn't fix the problem, but thank you for the
    >> > suggestions
    >> > ju.c. I have WLM open constantly in the background. This error seems to
    >> > occur
    >> > after long periods of inactivity, so your suggestion does seem to make
    >> > sense.
    >> > However, the error is still random. Here is a person with the exact
    >> > same
    >> > problem:
    >> > http://thesource.ofallevil.com/commu...&cr=&sloc=&p=1
    >> >
    >> > I -never- had this problem when I had Outlook setup with Gmail IMAP.
    >> > Outlook
    >> > worked flawlessly, and it's odd because WLM has very similar settings
    >> > as
    >> > Outlook does and I had them both setup the same way. It seems to have
    >> > something to do with the purging of messages every so often. I don't
    >> > know how
    >> > it works...
    >> >
    >> > "ju.c" wrote:
    >> >
    >> >> Your problem sounds too easy to fix, so this solution may not work.
    >> >> Anyway, you need to increase the server timeout:
    >> >>
    >> >> 1. From the WLM Menu Bar, open 'Tools-->Accounts'.
    >> >>
    >> >> 2. Select your Gmail account and click on the Properties button.
    >> >>
    >> >> 3. Under the Advanced tab, find "Server Timeouts" and increase to 2
    >> >> minutes.
    >> >>
    >> >> 4. Apply, OK, Close.
    >> >>
    >> >>
    >> >> ju.c
    >> >>
    >> >>
    >> >> "Gans" <Gans@xxxxxx> wrote in message
    >> >> news:0CF3C8D5-ABF6-43A4-91C0-849BC923B123@xxxxxx
    >> >> > Okay, I've been putting up for this error for almost a year now
    >> >> > without
    >> >> > complaining. Am I the only one who uses Gmail IMAP (setup correctly
    >> >> > according
    >> >> > to Gmail configuration recommendations) and gets the following error
    >> >> > constantly when switching between folders? This error doesn't happen
    >> >> > every
    >> >> > time I switch between folders, but it does occur with an annoyingly
    >> >> > high
    >> >> > frequency, and it seems almost random.
    >> >> >
    >> >> > Purging messages from folder... (10 seconds of waiting, then the
    >> >> > following
    >> >> > error)
    >> >> >
    >> >> > Your server has unexpectedly terminated the connection. Possible
    >> >> > causes for
    >> >> > this include server problems, network problems, or a long period of
    >> >> > inactivity.
    >> >> >
    >> >> > This IMAP command could not be sent to the server before the
    >> >> > connection was
    >> >> > terminated.
    >> >> >
    >> >> > Configuration:
    >> >> > Account: Gmail
    >> >> > Server: imap.gmail.com
    >> >> > User name: x@xxxxxx
    >> >> > Protocol: IMAP
    >> >> > Port: 993
    >> >> > Secure(SSL): 1
    >> >> > Code: 800ccc0f
    >> >> >
    >> >> > IMAP is 993, SSL. SMTP is 465, SSL. IMAP root folder is set to
    >> >> > [Gmail].
    >> >> > Check for new messages in all folders is checked. Store special
    >> >> > folders on
    >> >> > IMAP server is checked. Sent Items path is Sent Mail. Drafts path is
    >> >> > Drafts.
    >> >> > Deleted Items path is Trash. Junk path is Spam.
    >> >> >
    >> >> > Does anyone else who uses Gmail (IMAP) with WLM have this issue?
    >> >>
    >>

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