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Vista - Multiple emails - Help!

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Old 10-26-2008   #1 (permalink)
Dan S


 
 

Multiple emails - Help!

I receive 2 different email address via Spamarrest filter service. When the
email hits my WLM, it doubles...i.e. place a copy in each account, despite
the fact that they were set up as different accounts. Why the doubling??

My System SpecsSystem Spec
Old 10-26-2008   #2 (permalink)
Michael Santovec


 
 

Re: Multiple emails - Help!

How many mail accounts are setup in WLM (Tools, Accounts, Mail)?

If you have two, are the settings the same at Properties, Servers for
the the Incoming Server and User name? If so, they are the same server
side account. If you have set to Leave a copy on the server on the
Advanced tab and Include this account on the General tab, then bout WLM
accounts will download all messages and you'll get duplicates.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Dan S" <DanS@xxxxxx> wrote in message
news:B16DF4FF-6A5A-4E9E-AB50-E329B1D20F8D@xxxxxx
Quote:

> I receive 2 different email address via Spamarrest filter service.
> When the
> email hits my WLM, it doubles...i.e. place a copy in each account,
> despite
> the fact that they were set up as different accounts. Why the
> doubling??

My System SpecsSystem Spec
Old 10-26-2008   #3 (permalink)
Dan S


 
 

Re: Multiple emails - Help!

I have a total of three accounts set up.

1) The first email address is from my webhosting service direct.

2) The second and third email addresses are linked to Spamarrest (filtering
service) using the identical usernames for the incoming mail server. So the
answer is yes.

3) So...I unchecked the "leave copy on" on server for both accounts. This
eliminated getting duplicate emails....but

4) The email didn't go to the appropriate account, i.e. mail sent to
account A appeared in account B's Inbox.

Now what? I fell were getting close to solving this, Michael!

"Michael Santovec" wrote:
Quote:

> How many mail accounts are setup in WLM (Tools, Accounts, Mail)?
>
> If you have two, are the settings the same at Properties, Servers for
> the the Incoming Server and User name? If so, they are the same server
> side account. If you have set to Leave a copy on the server on the
> Advanced tab and Include this account on the General tab, then bout WLM
> accounts will download all messages and you'll get duplicates.
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Dan S" <DanS@xxxxxx> wrote in message
> news:B16DF4FF-6A5A-4E9E-AB50-E329B1D20F8D@xxxxxx
Quote:

> > I receive 2 different email address via Spamarrest filter service.
> > When the
> > email hits my WLM, it doubles...i.e. place a copy in each account,
> > despite
> > the fact that they were set up as different accounts. Why the
> > doubling??
>
>
>
My System SpecsSystem Spec
Old 10-26-2008   #4 (permalink)
Dan S


 
 

Re: Multiple emails - Help!

I just tested it. Email for address A is appearing in account B's Inbox, and
email for address B is appearing in account A inbox. I should be so lucky....

I've go my wires crossed.....

"Michael Santovec" wrote:
Quote:

> How many mail accounts are setup in WLM (Tools, Accounts, Mail)?
>
> If you have two, are the settings the same at Properties, Servers for
> the the Incoming Server and User name? If so, they are the same server
> side account. If you have set to Leave a copy on the server on the
> Advanced tab and Include this account on the General tab, then bout WLM
> accounts will download all messages and you'll get duplicates.
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Dan S" <DanS@xxxxxx> wrote in message
> news:B16DF4FF-6A5A-4E9E-AB50-E329B1D20F8D@xxxxxx
Quote:

> > I receive 2 different email address via Spamarrest filter service.
> > When the
> > email hits my WLM, it doubles...i.e. place a copy in each account,
> > despite
> > the fact that they were set up as different accounts. Why the
> > doubling??
>
>
>
My System SpecsSystem Spec
Old 10-28-2008   #5 (permalink)
Michael Santovec


 
 

Re: Multiple emails - Help!

That Spamarrest is the the problem. WLM can't tell the accounts apart.
When you check mail either WLM account could download messages from
either of the two e-mail addresses.

Is there any way to change how Spamarrest works so that each e-mail
address gets a different user logon in your WLM settings?

If not, I can give you a partial workaround. But it won't be quite what
you want.

Pick one of the two accounts to download all mail. Do this at Tools,
Accounts, Mail, Properties, General. Have the Include this account box
checked in the account to use for downloads and not in the other one.
The Leave a Copy on server setting is optional.

Then create a message rule for where the TO or CC contains the account
not being used for downloads and move the message to the specified
folder.

There are a few problems with this

- You are limited to the folders you can move the message to. You won't
be able to select the Inbox in the desired account. But can use a user
created folder.
- If the sender used BCC, the message rule won't catch it and messages
will stay in the downloading account.
- Replies will default to the downloading account. You'll have to
manually select the other account in the From drop down box.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Dan S" <DanS@xxxxxx> wrote in message
news5904269-D47E-4155-BD29-39ACBF44E388@xxxxxx
Quote:

> I have a total of three accounts set up.
>
> 1) The first email address is from my webhosting service direct.
>
> 2) The second and third email addresses are linked to Spamarrest
> (filtering
> service) using the identical usernames for the incoming mail server.
> So the
> answer is yes.
>
> 3) So...I unchecked the "leave copy on" on server for both accounts.
> This
> eliminated getting duplicate emails....but
>
> 4) The email didn't go to the appropriate account, i.e. mail sent to
> account A appeared in account B's Inbox.
>
> Now what? I fell were getting close to solving this, Michael!
>
> "Michael Santovec" wrote:
>
Quote:

>> How many mail accounts are setup in WLM (Tools, Accounts, Mail)?
>>
>> If you have two, are the settings the same at Properties, Servers for
>> the the Incoming Server and User name? If so, they are the same
>> server
>> side account. If you have set to Leave a copy on the server on the
>> Advanced tab and Include this account on the General tab, then bout
>> WLM
>> accounts will download all messages and you'll get duplicates.
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>>
>> "Dan S" <DanS@xxxxxx> wrote in message
>> news:B16DF4FF-6A5A-4E9E-AB50-E329B1D20F8D@xxxxxx
Quote:

>> > I receive 2 different email address via Spamarrest filter service.
>> > When the
>> > email hits my WLM, it doubles...i.e. place a copy in each account,
>> > despite
>> > the fact that they were set up as different accounts. Why the
>> > doubling??
>>
>>
>>
My System SpecsSystem Spec
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