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11-07-2008
| #1 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! [Crossposted to Windows Live Mail newsgroup] Quote: > So, what does, "Unable to read Winsock reply" mean? problems communicating with each other. What McAfee application is installed, Apota? Was another (e.g., an earlier) McAfee application ever installed (e.g., a free-trial version that came preinstalled on the machine when you purchased it)? Related? => http://msmvps.com/blogs/bradley/arch...s-tonight.aspx <QP> Configuration Settings: • Incoming Server = pop3.live.com Port 995 Encryption/Authentication = SSL is required Full Username = username@xxxxxx (same as full email address, where xxxx.com = live.com, msn.com or hotmail.com ) Password is required SPA (secure password authorization) = Off (uncheck the option) • Outgoing Server = smtp.live.com Port 25 Outgoing Server Authentication = On (check the option) Encryption/Authentication = SSL is required (Note: In Outlook 2007 select TLS instead of SSL) Full Username = username@xxxxxx (same as full email address) - unless outgoing server is configured to use same incoming server option Password is required - unless outgoing server is configured to use same incoming server option </QP> Source: http://liveunplugged.spaces.live.com...90CA!171.entry -- ~PA Bear CC: winston Apota wrote: Quote: > So, what does, "Unable to read Winsock reply" mean? I checked all my > settings and they are correct and the same as I always used. So, why > would > I just start having these problems when I haven't made any changes and it > worked fine before? These are the settings I'm using: > > Our POP service requires that you use Secure Sockets Layer (SSL) with the > POP and SMTP connection and use SMTP authentication. This is to ensure > that > your email address and password are not subject to tampering. The settings > are the following: > > POP: pop3.live.com (port 995) > SMTP: smtp.live.com (port 25) > Note: make sure you check the box that indicates that your outgoing server > requires authentication (in most mail clients this is not checked by > default). > Username: your full email address > Password: your Windows Live ID password Quote: > Windows LIVE Mail. I disabled the email scanning in Mcafee and that > didn't > help. I will try the other things you suggested. It's worked fine for a > long time, so my settings are only wrong if MS made some changes to their > email server configuration I assume. I'll double check that and what it > says under socket problems. I emailed MS Support a couple of weeks ago > and > they finally emailed me back. They said that they have made a back-end > fix > on my account and that I should be able to access my Pop3 account properly > now, but I still can't, and it seems to be the same error message. So, I > emailed them again telling them that. I'll get back to you and let you > know if those above items fixed it or not. Thanks! Quote: > > "PA Bear [MS MVP]" wrote: Quote: Quote: >>> ...I'm using Windows Live Mail with Vista. >> Windows LIVE Mail or Windows Mail, please? >> >> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply >> (source: http://support.microsoft.com/kb/942495) >> >> 1. Double-check your POP3 and SMTP server settings against those listed >> here: >> http://liveunplugged.spaces.live.com...90CA!171.entry >> >> 2. If your anti-virus application is configured to scan incoming/outgoing >> mail, disable it. It provides no additional protection and even Symantec >> says it's not necessary: >> >> <QP> >> Disabling Email Scanning does not leave you unprotected against viruses >> that are distributed as email attachments. Norton AntiVirus Auto-Protect >> scans incoming files as they are saved to your hard drive, including >> and email attachments. Email Scanning is just another layer on top of >> this. To make sure that Auto-Protect is providing the maximum protection, >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you >> have the most recent virus definitions. >> </QP> >> http://service1.symantec.com/SUPPORT...02111812533106 >> >> OT: You can access this and other MS newsgroups via Windows Live Mail or >> Windows Mail; click on the following link: >> news://msnews.microsoft.com/microsof....internet.mail >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> Apota wrote: Quote: >>> Hi, I just started having a new problem. I have been using the Hotmail >>> Plus >>> account and getting my emails via POP3 for a while now and I haven't >>> been >>> having any problems. I'm using Windows Live Mail with Vista. Starting >>> around the beginning of last week I've been having problems getting my >>> emails 95% of the time, but I think I don't' seem to have the same >>> problem >>> sending. I keep getting the same error messages. I need to keep trying >>> to >>> retrieve them over and over again and eventually I can get them, but >>> it's >>> becoming a real big problem. I thought if I let it go for a few days it >>> would eventually start working again, but it hasn't. I have a gif of >>> the >>> error message, but I don't seem to be able to put it in this message. >>> It >>> says: >>> >>> Unable to send or receive messages for the XXXX - Hotmail account. A >>> TCP/IP error occored while trying to send data to the server. >>> >>> Server: "pop3.live.com" >>> Windows Live Mail Error ID: 0x800CCC13 >>> Protocol: POP3 >>> Port: 995 >>> Secure(SSL): Yes >>> >>> Thank you for your time and help.. |
My System Specs |
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11-07-2008
| #2 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! Mcafee Total Protection, no nothing else was ever installed. I might have uninstalled and reinstalled the same application before, but if I did it's been such a long time ago I can't remember. It's always doing some kind of automatic updates and sometime times it requires that you reboot your computer. I have other applications running, but they don't have anything to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and Spyware Guard. They stay in memory and are running all the time, but I've always ran them for years with no problems, and I can send emails fine, it's just receiving. Thanks. "PA Bear [MS MVP]" wrote: Quote: > [Crossposted to Windows Live Mail newsgroup] > Quote: > > So, what does, "Unable to read Winsock reply" mean? > Short version: Windows Live Mail and the Windows Live server are having > problems communicating with each other. > > What McAfee application is installed, Apota? Was another (e.g., an earlier) > McAfee application ever installed (e.g., a free-trial version that came > preinstalled on the machine when you purchased it)? > > Related? => > http://msmvps.com/blogs/bradley/arch...s-tonight.aspx > > <QP> > Configuration Settings: > > • Incoming Server = pop3.live.com > Port 995 > Encryption/Authentication = SSL is required > Full Username = username@xxxxxx (same as full email address, where > xxxx.com = live.com, msn.com or hotmail.com ) > Password is required > SPA (secure password authorization) = Off (uncheck the option) > • Outgoing Server = smtp.live.com > Port 25 > Outgoing Server Authentication = On (check the option) > Encryption/Authentication = SSL is required (Note: In Outlook 2007 select > TLS instead of SSL) > Full Username = username@xxxxxx (same as full email address) > - unless outgoing server is configured to use same incoming server option > Password is required > - unless outgoing server is configured to use same incoming server option > </QP> > Source: > http://liveunplugged.spaces.live.com...90CA!171.entry > -- > ~PA Bear > > CC: winston > > > Apota wrote: Quote: > > So, what does, "Unable to read Winsock reply" mean? I checked all my > > settings and they are correct and the same as I always used. So, why > > would > > I just start having these problems when I haven't made any changes and it > > worked fine before? These are the settings I'm using: > > > > Our POP service requires that you use Secure Sockets Layer (SSL) with the > > POP and SMTP connection and use SMTP authentication. This is to ensure > > that > > your email address and password are not subject to tampering. The settings > > are the following: > > > > POP: pop3.live.com (port 995) > > SMTP: smtp.live.com (port 25) > > Note: make sure you check the box that indicates that your outgoing server > > requires authentication (in most mail clients this is not checked by > > default). > > Username: your full email address > > Password: your Windows Live ID password Quote: > > Windows LIVE Mail. I disabled the email scanning in Mcafee and that > > didn't > > help. I will try the other things you suggested. It's worked fine for a > > long time, so my settings are only wrong if MS made some changes to their > > email server configuration I assume. I'll double check that and what it > > says under socket problems. I emailed MS Support a couple of weeks ago > > and > > they finally emailed me back. They said that they have made a back-end > > fix > > on my account and that I should be able to access my Pop3 account properly > > now, but I still can't, and it seems to be the same error message. So, I > > emailed them again telling them that. I'll get back to you and let you > > know if those above items fixed it or not. Thanks! Quote: > > > > "PA Bear [MS MVP]" wrote: Quote: > >>> ...I'm using Windows Live Mail with Vista. > >> > >> Windows LIVE Mail or Windows Mail, please? > >> > >> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply > >> (source: http://support.microsoft.com/kb/942495) > >> > >> 1. Double-check your POP3 and SMTP server settings against those listed > >> here: > >> http://liveunplugged.spaces.live.com...90CA!171.entry > >> > >> 2. If your anti-virus application is configured to scan incoming/outgoing > >> mail, disable it. It provides no additional protection and even Symantec > >> says it's not necessary: > >> > >> <QP> > >> Disabling Email Scanning does not leave you unprotected against viruses > >> that are distributed as email attachments. Norton AntiVirus Auto-Protect > >> scans incoming files as they are saved to your hard drive, including > >> and email attachments. Email Scanning is just another layer on top of > >> this. To make sure that Auto-Protect is providing the maximum protection, > >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you > >> have the most recent virus definitions. > >> </QP> > >> http://service1.symantec.com/SUPPORT...02111812533106 > >> > >> OT: You can access this and other MS newsgroups via Windows Live Mail or > >> Windows Mail; click on the following link: > >> news://msnews.microsoft.com/microsof....internet.mail > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> Apota wrote: > >>> Hi, I just started having a new problem. I have been using the Hotmail > >>> Plus > >>> account and getting my emails via POP3 for a while now and I haven't > >>> been > >>> having any problems. I'm using Windows Live Mail with Vista. Starting > >>> around the beginning of last week I've been having problems getting my > >>> emails 95% of the time, but I think I don't' seem to have the same > >>> problem > >>> sending. I keep getting the same error messages. I need to keep trying > >>> to > >>> retrieve them over and over again and eventually I can get them, but > >>> it's > >>> becoming a real big problem. I thought if I let it go for a few days it > >>> would eventually start working again, but it hasn't. I have a gif of > >>> the > >>> error message, but I don't seem to be able to put it in this message. > >>> It > >>> says: > >>> > >>> Unable to send or receive messages for the XXXX - Hotmail account. A > >>> TCP/IP error occored while trying to send data to the server. > >>> > >>> Server: "pop3.live.com" > >>> Windows Live Mail Error ID: 0x800CCC13 > >>> Protocol: POP3 > >>> Port: 995 > >>> Secure(SSL): Yes > >>> > >>> Thank you for your time and help.. > |
| My System Specs |
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11-07-2008
| #3 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! Did you read the rest of my last reply? Did you open the first link I cited? Is your Hotmail account configured in Windows Live Mail exactly per http://liveunplugged.spaces.live.com...90CA!171.entry ? Apota wrote: Quote: > Mcafee Total Protection, no nothing else was ever installed. I might have > uninstalled and reinstalled the same application before, but if I did it's > been such a long time ago I can't remember. It's always doing some kind > of > automatic updates and sometime times it requires that you reboot your > computer. I have other applications running, but they don't have anything > to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and > Spyware Guard. They stay in memory and are running all the time, but I've > always ran them for years with no problems, and I can send emails fine, > it's just receiving. Thanks. > > "PA Bear [MS MVP]" wrote: > Quote: >> [Crossposted to Windows Live Mail newsgroup] >> Quote: >>> So, what does, "Unable to read Winsock reply" mean? >> Short version: Windows Live Mail and the Windows Live server are having >> problems communicating with each other. >> >> What McAfee application is installed, Apota? Was another (e.g., an >> earlier) McAfee application ever installed (e.g., a free-trial version >> that came preinstalled on the machine when you purchased it)? >> >> Related? => >> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx >> >> <QP> >> Configuration Settings: >> >> • Incoming Server = pop3.live.com >> Port 995 >> Encryption/Authentication = SSL is required >> Full Username = username@xxxxxx (same as full email address, where >> xxxx.com = live.com, msn.com or hotmail.com ) >> Password is required >> SPA (secure password authorization) = Off (uncheck the option) >> • Outgoing Server = smtp.live.com >> Port 25 >> Outgoing Server Authentication = On (check the option) >> Encryption/Authentication = SSL is required (Note: In Outlook 2007 select >> TLS instead of SSL) >> Full Username = username@xxxxxx (same as full email address) >> - unless outgoing server is configured to use same incoming server >> option >> Password is required >> - unless outgoing server is configured to use same incoming server >> option >> </QP> >> Source: >> http://liveunplugged.spaces.live.com...90CA!171.entry >> -- >> ~PA Bear >> >> CC: winston >> >> >> Apota wrote: Quote: >>> So, what does, "Unable to read Winsock reply" mean? I checked all my >>> settings and they are correct and the same as I always used. So, why >>> would >>> I just start having these problems when I haven't made any changes and >>> it >>> worked fine before? These are the settings I'm using: >>> >>> Our POP service requires that you use Secure Sockets Layer (SSL) with >>> the >>> POP and SMTP connection and use SMTP authentication. This is to ensure >>> that >>> your email address and password are not subject to tampering. The >>> settings >>> are the following: >>> >>> POP: pop3.live.com (port 995) >>> SMTP: smtp.live.com (port 25) >>> Note: make sure you check the box that indicates that your outgoing >>> server >>> requires authentication (in most mail clients this is not checked by >>> default). >>> Username: your full email address >>> Password: your Windows Live ID password Quote: >>> Windows LIVE Mail. I disabled the email scanning in Mcafee and that >>> didn't >>> help. I will try the other things you suggested. It's worked fine for >>> a >>> long time, so my settings are only wrong if MS made some changes to >>> their >>> email server configuration I assume. I'll double check that and what it >>> says under socket problems. I emailed MS Support a couple of weeks ago >>> and >>> they finally emailed me back. They said that they have made a back-end >>> fix >>> on my account and that I should be able to access my Pop3 account >>> properly >>> now, but I still can't, and it seems to be the same error message. So, I >>> emailed them again telling them that. I'll get back to you and let you >>> know if those above items fixed it or not. Thanks! Quote: >>> >>> "PA Bear [MS MVP]" wrote: >>>>> ...I'm using Windows Live Mail with Vista. >>>> >>>> Windows LIVE Mail or Windows Mail, please? >>>> >>>> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply >>>> (source: http://support.microsoft.com/kb/942495) >>>> >>>> 1. Double-check your POP3 and SMTP server settings against those listed >>>> here: >>>> http://liveunplugged.spaces.live.com...90CA!171.entry >>>> >>>> 2. If your anti-virus application is configured to scan >>>> incoming/outgoing >>>> mail, disable it. It provides no additional protection and even >>>> Symantec >>>> says it's not necessary: >>>> >>>> <QP> >>>> Disabling Email Scanning does not leave you unprotected against viruses >>>> that are distributed as email attachments. Norton AntiVirus >>>> Auto-Protect >>>> scans incoming files as they are saved to your hard drive, including >>>> and email attachments. Email Scanning is just another layer on top of >>>> this. To make sure that Auto-Protect is providing the maximum >>>> protection, >>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that >>>> you >>>> have the most recent virus definitions. >>>> </QP> >>>> http://service1.symantec.com/SUPPORT...02111812533106 >>>> >>>> OT: You can access this and other MS newsgroups via Windows Live Mail >>>> or >>>> Windows Mail; click on the following link: >>>> news://msnews.microsoft.com/microsof....internet.mail >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/ >>>> >>>> Apota wrote: >>>>> Hi, I just started having a new problem. I have been using the >>>>> Hotmail >>>>> Plus >>>>> account and getting my emails via POP3 for a while now and I haven't >>>>> been >>>>> having any problems. I'm using Windows Live Mail with Vista. >>>>> Starting >>>>> around the beginning of last week I've been having problems getting my >>>>> emails 95% of the time, but I think I don't' seem to have the same >>>>> problem >>>>> sending. I keep getting the same error messages. I need to keep >>>>> trying >>>>> to >>>>> retrieve them over and over again and eventually I can get them, but >>>>> it's >>>>> becoming a real big problem. I thought if I let it go for a few days >>>>> it >>>>> would eventually start working again, but it hasn't. I have a gif of >>>>> the >>>>> error message, but I don't seem to be able to put it in this message. >>>>> It >>>>> says: >>>>> >>>>> Unable to send or receive messages for the XXXX - Hotmail account. A >>>>> TCP/IP error occored while trying to send data to the server. >>>>> >>>>> Server: "pop3.live.com" >>>>> Windows Live Mail Error ID: 0x800CCC13 >>>>> Protocol: POP3 >>>>> Port: 995 >>>>> Secure(SSL): Yes >>>>> >>>>> Thank you for your time and help.. |
| My System Specs |
|
11-07-2008
| #4 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! Note: These settings are in the help files for Hotmail now, constituting official confirmation of the information pointed to below. Log in to http://mail.live.com, click the question mark in the upper right of the page below your name, select "Help", enter "pop3" in the Search box, select "How do I add my e-mail account to Microsoft Outlook Express?", select "Use a POP3 server to add your Windows Live Hotmail account to Outlook Express". Follow the directions. "Unable to read Winsock reply" and "TCP/IP error occured while trying to send data to the server" sound more like a server problem than incorrect settings. "A couple of weeks" to hear back from Customer Support for a paid account doesn't sound right either. Usually it's quicker than that. -- Earle Horton -- earleh@xxxxxx "PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message news:%23mcHSoUQJHA.1960@xxxxxx Quote: > Did you read the rest of my last reply? Did you open the first link I > cited? Is your Hotmail account configured in Windows Live Mail exactly > per > http://liveunplugged.spaces.live.com...90CA!171.entry ? > > Apota wrote: Quote: >> Mcafee Total Protection, no nothing else was ever installed. I might >> have >> uninstalled and reinstalled the same application before, but if I did >> it's >> been such a long time ago I can't remember. It's always doing some kind >> of >> automatic updates and sometime times it requires that you reboot your >> computer. I have other applications running, but they don't have >> anything >> to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and >> Spyware Guard. They stay in memory and are running all the time, but >> I've >> always ran them for years with no problems, and I can send emails fine, >> it's just receiving. Thanks. >> >> "PA Bear [MS MVP]" wrote: >> Quote: >>> [Crossposted to Windows Live Mail newsgroup] >>> >>>> So, what does, "Unable to read Winsock reply" mean? >>> >>> Short version: Windows Live Mail and the Windows Live server are having >>> problems communicating with each other. >>> >>> What McAfee application is installed, Apota? Was another (e.g., an >>> earlier) McAfee application ever installed (e.g., a free-trial version >>> that came preinstalled on the machine when you purchased it)? >>> >>> Related? => >>> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx >>> >>> <QP> >>> Configuration Settings: >>> >>> . Incoming Server = pop3.live.com >>> Port 995 >>> Encryption/Authentication = SSL is required >>> Full Username = username@xxxxxx (same as full email address, where >>> xxxx.com = live.com, msn.com or hotmail.com ) >>> Password is required >>> SPA (secure password authorization) = Off (uncheck the option) >>> . Outgoing Server = smtp.live.com >>> Port 25 >>> Outgoing Server Authentication = On (check the option) >>> Encryption/Authentication = SSL is required (Note: In Outlook 2007 >>> select >>> TLS instead of SSL) >>> Full Username = username@xxxxxx (same as full email address) >>> - unless outgoing server is configured to use same incoming server >>> option >>> Password is required >>> - unless outgoing server is configured to use same incoming server >>> option >>> </QP> >>> Source: >>> http://liveunplugged.spaces.live.com...90CA!171.entry >>> -- >>> ~PA Bear >>> >>> CC: winston >>> >>> >>> Apota wrote: >>>> So, what does, "Unable to read Winsock reply" mean? I checked all my >>>> settings and they are correct and the same as I always used. So, why >>>> would >>>> I just start having these problems when I haven't made any changes and >>>> it >>>> worked fine before? These are the settings I'm using: >>>> >>>> Our POP service requires that you use Secure Sockets Layer (SSL) with >>>> the >>>> POP and SMTP connection and use SMTP authentication. This is to ensure >>>> that >>>> your email address and password are not subject to tampering. The >>>> settings >>>> are the following: >>>> >>>> POP: pop3.live.com (port 995) >>>> SMTP: smtp.live.com (port 25) >>>> Note: make sure you check the box that indicates that your outgoing >>>> server >>>> requires authentication (in most mail clients this is not checked by >>>> default). >>>> Username: your full email address >>>> Password: your Windows Live ID password >>> <paste> >>>> Windows LIVE Mail. I disabled the email scanning in Mcafee and that >>>> didn't >>>> help. I will try the other things you suggested. It's worked fine for >>>> a >>>> long time, so my settings are only wrong if MS made some changes to >>>> their >>>> email server configuration I assume. I'll double check that and what >>>> it >>>> says under socket problems. I emailed MS Support a couple of weeks ago >>>> and >>>> they finally emailed me back. They said that they have made a back-end >>>> fix >>>> on my account and that I should be able to access my Pop3 account >>>> properly >>>> now, but I still can't, and it seems to be the same error message. So, >>>> I >>>> emailed them again telling them that. I'll get back to you and let you >>>> know if those above items fixed it or not. Thanks! >>> </paste> >>>> >>>> "PA Bear [MS MVP]" wrote: >>>>>> ...I'm using Windows Live Mail with Vista. >>>>> >>>>> Windows LIVE Mail or Windows Mail, please? >>>>> >>>>> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply >>>>> (source: http://support.microsoft.com/kb/942495) >>>>> >>>>> 1. Double-check your POP3 and SMTP server settings against those >>>>> listed >>>>> here: >>>>> http://liveunplugged.spaces.live.com...90CA!171.entry >>>>> >>>>> 2. If your anti-virus application is configured to scan >>>>> incoming/outgoing >>>>> mail, disable it. It provides no additional protection and even >>>>> Symantec >>>>> says it's not necessary: >>>>> >>>>> <QP> >>>>> Disabling Email Scanning does not leave you unprotected against >>>>> viruses >>>>> that are distributed as email attachments. Norton AntiVirus >>>>> Auto-Protect >>>>> scans incoming files as they are saved to your hard drive, including >>>>> and email attachments. Email Scanning is just another layer on top of >>>>> this. To make sure that Auto-Protect is providing the maximum >>>>> protection, >>>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that >>>>> you >>>>> have the most recent virus definitions. >>>>> </QP> >>>>> http://service1.symantec.com/SUPPORT...02111812533106 >>>>> >>>>> OT: You can access this and other MS newsgroups via Windows Live Mail >>>>> or >>>>> Windows Mail; click on the following link: >>>>> news://msnews.microsoft.com/microsof....internet.mail >>>>> -- >>>>> ~Robear Dyer (PA Bear) >>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>> AumHa VSOP & Admin http://aumha.net >>>>> DTS-L http://dts-l.net/ >>>>> >>>>> Apota wrote: >>>>>> Hi, I just started having a new problem. I have been using the >>>>>> Hotmail >>>>>> Plus >>>>>> account and getting my emails via POP3 for a while now and I haven't >>>>>> been >>>>>> having any problems. I'm using Windows Live Mail with Vista. >>>>>> Starting >>>>>> around the beginning of last week I've been having problems getting >>>>>> my >>>>>> emails 95% of the time, but I think I don't' seem to have the same >>>>>> problem >>>>>> sending. I keep getting the same error messages. I need to keep >>>>>> trying >>>>>> to >>>>>> retrieve them over and over again and eventually I can get them, but >>>>>> it's >>>>>> becoming a real big problem. I thought if I let it go for a few days >>>>>> it >>>>>> would eventually start working again, but it hasn't. I have a gif of >>>>>> the >>>>>> error message, but I don't seem to be able to put it in this message. >>>>>> It >>>>>> says: >>>>>> >>>>>> Unable to send or receive messages for the XXXX - Hotmail account. A >>>>>> TCP/IP error occored while trying to send data to the server. >>>>>> >>>>>> Server: "pop3.live.com" >>>>>> Windows Live Mail Error ID: 0x800CCC13 >>>>>> Protocol: POP3 >>>>>> Port: 995 >>>>>> Secure(SSL): Yes >>>>>> >>>>>> Thank you for your time and help.. |
| My System Specs |
|
11-07-2008
| #5 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! All these applications are actually running at once ? Set all but Windows Defender to manual mode Move all messages from your email accounts folders to user created folders under WLM's Storage Folders Remove the account in in your email client(see above Move all messages - removing an account in WLM deletes the account and all messages) Close the email client Open the email client and set up the account again. -- ...winston ms-mvp mail "Apota" <Apota@xxxxxx> wrote in message news:1A19FD37-C26D-4FD5-9FE0-C228138C1074@xxxxxx Quote: > Mcafee Total Protection, no nothing else was ever installed. I might have > uninstalled and reinstalled the same application before, but if I did it's > been such a long time ago I can't remember. It's always doing some kind of > automatic updates and sometime times it requires that you reboot your > computer. I have other applications running, but they don't have anything to > do with email, like Spybot-SD, Windows Defender, Spyware Blaster and Spyware > Guard. They stay in memory and are running all the time, but I've always ran > them for years with no problems, and I can send emails fine, it's just > receiving. Thanks. > > "PA Bear [MS MVP]" wrote: > Quote: >> [Crossposted to Windows Live Mail newsgroup] >> Quote: >> > So, what does, "Unable to read Winsock reply" mean? >> Short version: Windows Live Mail and the Windows Live server are having >> problems communicating with each other. >> >> What McAfee application is installed, Apota? Was another (e.g., an earlier) >> McAfee application ever installed (e.g., a free-trial version that came >> preinstalled on the machine when you purchased it)? >> >> Related? => >> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx >> >> <QP> >> Configuration Settings: >> >> • Incoming Server = pop3.live.com >> Port 995 >> Encryption/Authentication = SSL is required >> Full Username = username@xxxxxx (same as full email address, where >> xxxx.com = live.com, msn.com or hotmail.com ) >> Password is required >> SPA (secure password authorization) = Off (uncheck the option) >> • Outgoing Server = smtp.live.com >> Port 25 >> Outgoing Server Authentication = On (check the option) >> Encryption/Authentication = SSL is required (Note: In Outlook 2007 select >> TLS instead of SSL) >> Full Username = username@xxxxxx (same as full email address) >> - unless outgoing server is configured to use same incoming server option >> Password is required >> - unless outgoing server is configured to use same incoming server option >> </QP> >> Source: >> http://liveunplugged.spaces.live.com...90CA!171.entry >> -- >> ~PA Bear >> >> CC: winston >> >> >> Apota wrote: Quote: >> > So, what does, "Unable to read Winsock reply" mean? I checked all my >> > settings and they are correct and the same as I always used. So, why >> > would >> > I just start having these problems when I haven't made any changes and it >> > worked fine before? These are the settings I'm using: >> > >> > Our POP service requires that you use Secure Sockets Layer (SSL) with the >> > POP and SMTP connection and use SMTP authentication. This is to ensure >> > that >> > your email address and password are not subject to tampering. The settings >> > are the following: >> > >> > POP: pop3.live.com (port 995) >> > SMTP: smtp.live.com (port 25) >> > Note: make sure you check the box that indicates that your outgoing server >> > requires authentication (in most mail clients this is not checked by >> > default). >> > Username: your full email address >> > Password: your Windows Live ID password Quote: >> > Windows LIVE Mail. I disabled the email scanning in Mcafee and that >> > didn't >> > help. I will try the other things you suggested. It's worked fine for a >> > long time, so my settings are only wrong if MS made some changes to their >> > email server configuration I assume. I'll double check that and what it >> > says under socket problems. I emailed MS Support a couple of weeks ago >> > and >> > they finally emailed me back. They said that they have made a back-end >> > fix >> > on my account and that I should be able to access my Pop3 account properly >> > now, but I still can't, and it seems to be the same error message. So, I >> > emailed them again telling them that. I'll get back to you and let you >> > know if those above items fixed it or not. Thanks! Quote: >> > >> > "PA Bear [MS MVP]" wrote: >> >>> ...I'm using Windows Live Mail with Vista. >> >> >> >> Windows LIVE Mail or Windows Mail, please? >> >> >> >> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply >> >> (source: http://support.microsoft.com/kb/942495) >> >> >> >> 1. Double-check your POP3 and SMTP server settings against those listed >> >> here: >> >> http://liveunplugged.spaces.live.com...90CA!171.entry >> >> >> >> 2. If your anti-virus application is configured to scan incoming/outgoing >> >> mail, disable it. It provides no additional protection and even Symantec >> >> says it's not necessary: >> >> >> >> <QP> >> >> Disabling Email Scanning does not leave you unprotected against viruses >> >> that are distributed as email attachments. Norton AntiVirus Auto-Protect >> >> scans incoming files as they are saved to your hard drive, including >> >> and email attachments. Email Scanning is just another layer on top of >> >> this. To make sure that Auto-Protect is providing the maximum protection, >> >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you >> >> have the most recent virus definitions. >> >> </QP> >> >> http://service1.symantec.com/SUPPORT...02111812533106 >> >> >> >> OT: You can access this and other MS newsgroups via Windows Live Mail or >> >> Windows Mail; click on the following link: >> >> news://msnews.microsoft.com/microsof....internet.mail >> >> -- >> >> ~Robear Dyer (PA Bear) >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> >> AumHa VSOP & Admin http://aumha.net >> >> DTS-L http://dts-l.net/ >> >> >> >> Apota wrote: >> >>> Hi, I just started having a new problem. I have been using the Hotmail >> >>> Plus >> >>> account and getting my emails via POP3 for a while now and I haven't >> >>> been >> >>> having any problems. I'm using Windows Live Mail with Vista. Starting >> >>> around the beginning of last week I've been having problems getting my >> >>> emails 95% of the time, but I think I don't' seem to have the same >> >>> problem >> >>> sending. I keep getting the same error messages. I need to keep trying >> >>> to >> >>> retrieve them over and over again and eventually I can get them, but >> >>> it's >> >>> becoming a real big problem. I thought if I let it go for a few days it >> >>> would eventually start working again, but it hasn't. I have a gif of >> >>> the >> >>> error message, but I don't seem to be able to put it in this message. >> >>> It >> >>> says: >> >>> >> >>> Unable to send or receive messages for the XXXX - Hotmail account. A >> >>> TCP/IP error occored while trying to send data to the server. >> >>> >> >>> Server: "pop3.live.com" >> >>> Windows Live Mail Error ID: 0x800CCC13 >> >>> Protocol: POP3 >> >>> Port: 995 >> >>> Secure(SSL): Yes >> >>> >> >>> Thank you for your time and help.. >> |
| My System Specs |
|
11-08-2008
| #6 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! Yes, I emailed you back on the other thread. It's configured exactly like that as far as I can tell... Unless I'm missing something. I dissabled my firewall and that didn't help either. I will double check the settings again. Thanks.. "PA Bear [MS MVP]" wrote: Quote: > Did you read the rest of my last reply? Did you open the first link I > cited? Is your Hotmail account configured in Windows Live Mail exactly per > http://liveunplugged.spaces.live.com...90CA!171.entry ? > > Apota wrote: Quote: > > Mcafee Total Protection, no nothing else was ever installed. I might have > > uninstalled and reinstalled the same application before, but if I did it's > > been such a long time ago I can't remember. It's always doing some kind > > of > > automatic updates and sometime times it requires that you reboot your > > computer. I have other applications running, but they don't have anything > > to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and > > Spyware Guard. They stay in memory and are running all the time, but I've > > always ran them for years with no problems, and I can send emails fine, > > it's just receiving. Thanks. > > > > "PA Bear [MS MVP]" wrote: > > Quote: > >> [Crossposted to Windows Live Mail newsgroup] > >> > >>> So, what does, "Unable to read Winsock reply" mean? > >> > >> Short version: Windows Live Mail and the Windows Live server are having > >> problems communicating with each other. > >> > >> What McAfee application is installed, Apota? Was another (e.g., an > >> earlier) McAfee application ever installed (e.g., a free-trial version > >> that came preinstalled on the machine when you purchased it)? > >> > >> Related? => > >> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx > >> > >> <QP> > >> Configuration Settings: > >> > >> • Incoming Server = pop3.live.com > >> Port 995 > >> Encryption/Authentication = SSL is required > >> Full Username = username@xxxxxx (same as full email address, where > >> xxxx.com = live.com, msn.com or hotmail.com ) > >> Password is required > >> SPA (secure password authorization) = Off (uncheck the option) > >> • Outgoing Server = smtp.live.com > >> Port 25 > >> Outgoing Server Authentication = On (check the option) > >> Encryption/Authentication = SSL is required (Note: In Outlook 2007 select > >> TLS instead of SSL) > >> Full Username = username@xxxxxx (same as full email address) > >> - unless outgoing server is configured to use same incoming server > >> option > >> Password is required > >> - unless outgoing server is configured to use same incoming server > >> option > >> </QP> > >> Source: > >> http://liveunplugged.spaces.live.com...90CA!171.entry > >> -- > >> ~PA Bear > >> > >> CC: winston > >> > >> > >> Apota wrote: > >>> So, what does, "Unable to read Winsock reply" mean? I checked all my > >>> settings and they are correct and the same as I always used. So, why > >>> would > >>> I just start having these problems when I haven't made any changes and > >>> it > >>> worked fine before? These are the settings I'm using: > >>> > >>> Our POP service requires that you use Secure Sockets Layer (SSL) with > >>> the > >>> POP and SMTP connection and use SMTP authentication. This is to ensure > >>> that > >>> your email address and password are not subject to tampering. The > >>> settings > >>> are the following: > >>> > >>> POP: pop3.live.com (port 995) > >>> SMTP: smtp.live.com (port 25) > >>> Note: make sure you check the box that indicates that your outgoing > >>> server > >>> requires authentication (in most mail clients this is not checked by > >>> default). > >>> Username: your full email address > >>> Password: your Windows Live ID password > >> <paste> > >>> Windows LIVE Mail. I disabled the email scanning in Mcafee and that > >>> didn't > >>> help. I will try the other things you suggested. It's worked fine for > >>> a > >>> long time, so my settings are only wrong if MS made some changes to > >>> their > >>> email server configuration I assume. I'll double check that and what it > >>> says under socket problems. I emailed MS Support a couple of weeks ago > >>> and > >>> they finally emailed me back. They said that they have made a back-end > >>> fix > >>> on my account and that I should be able to access my Pop3 account > >>> properly > >>> now, but I still can't, and it seems to be the same error message. So, I > >>> emailed them again telling them that. I'll get back to you and let you > >>> know if those above items fixed it or not. Thanks! > >> </paste> > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>>> ...I'm using Windows Live Mail with Vista. > >>>> > >>>> Windows LIVE Mail or Windows Mail, please? > >>>> > >>>> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply > >>>> (source: http://support.microsoft.com/kb/942495) > >>>> > >>>> 1. Double-check your POP3 and SMTP server settings against those listed > >>>> here: > >>>> http://liveunplugged.spaces.live.com...90CA!171.entry > >>>> > >>>> 2. If your anti-virus application is configured to scan > >>>> incoming/outgoing > >>>> mail, disable it. It provides no additional protection and even > >>>> Symantec > >>>> says it's not necessary: > >>>> > >>>> <QP> > >>>> Disabling Email Scanning does not leave you unprotected against viruses > >>>> that are distributed as email attachments. Norton AntiVirus > >>>> Auto-Protect > >>>> scans incoming files as they are saved to your hard drive, including > >>>> and email attachments. Email Scanning is just another layer on top of > >>>> this. To make sure that Auto-Protect is providing the maximum > >>>> protection, > >>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that > >>>> you > >>>> have the most recent virus definitions. > >>>> </QP> > >>>> http://service1.symantec.com/SUPPORT...02111812533106 > >>>> > >>>> OT: You can access this and other MS newsgroups via Windows Live Mail > >>>> or > >>>> Windows Mail; click on the following link: > >>>> news://msnews.microsoft.com/microsof....internet.mail > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> Apota wrote: > >>>>> Hi, I just started having a new problem. I have been using the > >>>>> Hotmail > >>>>> Plus > >>>>> account and getting my emails via POP3 for a while now and I haven't > >>>>> been > >>>>> having any problems. I'm using Windows Live Mail with Vista. > >>>>> Starting > >>>>> around the beginning of last week I've been having problems getting my > >>>>> emails 95% of the time, but I think I don't' seem to have the same > >>>>> problem > >>>>> sending. I keep getting the same error messages. I need to keep > >>>>> trying > >>>>> to > >>>>> retrieve them over and over again and eventually I can get them, but > >>>>> it's > >>>>> becoming a real big problem. I thought if I let it go for a few days > >>>>> it > >>>>> would eventually start working again, but it hasn't. I have a gif of > >>>>> the > >>>>> error message, but I don't seem to be able to put it in this message. > >>>>> It > >>>>> says: > >>>>> > >>>>> Unable to send or receive messages for the XXXX - Hotmail account. A > >>>>> TCP/IP error occored while trying to send data to the server. > >>>>> > >>>>> Server: "pop3.live.com" > >>>>> Windows Live Mail Error ID: 0x800CCC13 > >>>>> Protocol: POP3 > >>>>> Port: 995 > >>>>> Secure(SSL): Yes > >>>>> > >>>>> Thank you for your time and help.. > |
| My System Specs |
|
11-08-2008
| #7 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! Well, it's been working fine for months and I haven't changed any software or the configuration. I just got two more emails back from MS with big long information of things to check, which kind of tells me that they have no idea what is wrong because they first emailed me and told me that they fixed it on there end and I shouldn't be having anymore problems. So I'm going to go through these emails and double check everything, but I don't see it being a problem on my end either.. Thanks... "Earle Horton" wrote: Quote: > Note: These settings are in the help files for Hotmail now, constituting > official confirmation of the information pointed to below. Log in to > http://mail.live.com, click the question mark in the upper right of the page > below your name, select "Help", enter "pop3" in the Search box, select "How > do I add my e-mail account to Microsoft Outlook Express?", select "Use a > POP3 server to add your Windows Live Hotmail account to Outlook Express". > Follow the directions. > > "Unable to read Winsock reply" and "TCP/IP error occured while trying to > send data to the server" sound more like a server problem than incorrect > settings. "A couple of weeks" to hear back from Customer Support for a paid > account doesn't sound right either. Usually it's quicker than that. > > -- > Earle Horton -- earleh@xxxxxx > > "PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message > news:%23mcHSoUQJHA.1960@xxxxxx Quote: > > Did you read the rest of my last reply? Did you open the first link I > > cited? Is your Hotmail account configured in Windows Live Mail exactly > > per > > http://liveunplugged.spaces.live.com...90CA!171.entry ? > > > > Apota wrote: Quote: > >> Mcafee Total Protection, no nothing else was ever installed. I might > >> have > >> uninstalled and reinstalled the same application before, but if I did > >> it's > >> been such a long time ago I can't remember. It's always doing some kind > >> of > >> automatic updates and sometime times it requires that you reboot your > >> computer. I have other applications running, but they don't have > >> anything > >> to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and > >> Spyware Guard. They stay in memory and are running all the time, but > >> I've > >> always ran them for years with no problems, and I can send emails fine, > >> it's just receiving. Thanks. > >> > >> "PA Bear [MS MVP]" wrote: > >> > >>> [Crossposted to Windows Live Mail newsgroup] > >>> > >>>> So, what does, "Unable to read Winsock reply" mean? > >>> > >>> Short version: Windows Live Mail and the Windows Live server are having > >>> problems communicating with each other. > >>> > >>> What McAfee application is installed, Apota? Was another (e.g., an > >>> earlier) McAfee application ever installed (e.g., a free-trial version > >>> that came preinstalled on the machine when you purchased it)? > >>> > >>> Related? => > >>> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx > >>> > >>> <QP> > >>> Configuration Settings: > >>> > >>> . Incoming Server = pop3.live.com > >>> Port 995 > >>> Encryption/Authentication = SSL is required > >>> Full Username = username@xxxxxx (same as full email address, where > >>> xxxx.com = live.com, msn.com or hotmail.com ) > >>> Password is required > >>> SPA (secure password authorization) = Off (uncheck the option) > >>> . Outgoing Server = smtp.live.com > >>> Port 25 > >>> Outgoing Server Authentication = On (check the option) > >>> Encryption/Authentication = SSL is required (Note: In Outlook 2007 > >>> select > >>> TLS instead of SSL) > >>> Full Username = username@xxxxxx (same as full email address) > >>> - unless outgoing server is configured to use same incoming server > >>> option > >>> Password is required > >>> - unless outgoing server is configured to use same incoming server > >>> option > >>> </QP> > >>> Source: > >>> http://liveunplugged.spaces.live.com...90CA!171.entry > >>> -- > >>> ~PA Bear > >>> > >>> CC: winston > >>> > >>> > >>> Apota wrote: > >>>> So, what does, "Unable to read Winsock reply" mean? I checked all my > >>>> settings and they are correct and the same as I always used. So, why > >>>> would > >>>> I just start having these problems when I haven't made any changes and > >>>> it > >>>> worked fine before? These are the settings I'm using: > >>>> > >>>> Our POP service requires that you use Secure Sockets Layer (SSL) with > >>>> the > >>>> POP and SMTP connection and use SMTP authentication. This is to ensure > >>>> that > >>>> your email address and password are not subject to tampering. The > >>>> settings > >>>> are the following: > >>>> > >>>> POP: pop3.live.com (port 995) > >>>> SMTP: smtp.live.com (port 25) > >>>> Note: make sure you check the box that indicates that your outgoing > >>>> server > >>>> requires authentication (in most mail clients this is not checked by > >>>> default). > >>>> Username: your full email address > >>>> Password: your Windows Live ID password > >>> <paste> > >>>> Windows LIVE Mail. I disabled the email scanning in Mcafee and that > >>>> didn't > >>>> help. I will try the other things you suggested. It's worked fine for > >>>> a > >>>> long time, so my settings are only wrong if MS made some changes to > >>>> their > >>>> email server configuration I assume. I'll double check that and what > >>>> it > >>>> says under socket problems. I emailed MS Support a couple of weeks ago > >>>> and > >>>> they finally emailed me back. They said that they have made a back-end > >>>> fix > >>>> on my account and that I should be able to access my Pop3 account > >>>> properly > >>>> now, but I still can't, and it seems to be the same error message. So, > >>>> I > >>>> emailed them again telling them that. I'll get back to you and let you > >>>> know if those above items fixed it or not. Thanks! > >>> </paste> > >>>> > >>>> "PA Bear [MS MVP]" wrote: > >>>>>> ...I'm using Windows Live Mail with Vista. > >>>>> > >>>>> Windows LIVE Mail or Windows Mail, please? > >>>>> > >>>>> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply > >>>>> (source: http://support.microsoft.com/kb/942495) > >>>>> > >>>>> 1. Double-check your POP3 and SMTP server settings against those > >>>>> listed > >>>>> here: > >>>>> http://liveunplugged.spaces.live.com...90CA!171.entry > >>>>> > >>>>> 2. If your anti-virus application is configured to scan > >>>>> incoming/outgoing > >>>>> mail, disable it. It provides no additional protection and even > >>>>> Symantec > >>>>> says it's not necessary: > >>>>> > >>>>> <QP> > >>>>> Disabling Email Scanning does not leave you unprotected against > >>>>> viruses > >>>>> that are distributed as email attachments. Norton AntiVirus > >>>>> Auto-Protect > >>>>> scans incoming files as they are saved to your hard drive, including > >>>>> and email attachments. Email Scanning is just another layer on top of > >>>>> this. To make sure that Auto-Protect is providing the maximum > >>>>> protection, > >>>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that > >>>>> you > >>>>> have the most recent virus definitions. > >>>>> </QP> > >>>>> http://service1.symantec.com/SUPPORT...02111812533106 > >>>>> > >>>>> OT: You can access this and other MS newsgroups via Windows Live Mail > >>>>> or > >>>>> Windows Mail; click on the following link: > >>>>> news://msnews.microsoft.com/microsof....internet.mail > >>>>> -- > >>>>> ~Robear Dyer (PA Bear) > >>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>>> AumHa VSOP & Admin http://aumha.net > >>>>> DTS-L http://dts-l.net/ > >>>>> > >>>>> Apota wrote: > >>>>>> Hi, I just started having a new problem. I have been using the > >>>>>> Hotmail > >>>>>> Plus > >>>>>> account and getting my emails via POP3 for a while now and I haven't > >>>>>> been > >>>>>> having any problems. I'm using Windows Live Mail with Vista. > >>>>>> Starting > >>>>>> around the beginning of last week I've been having problems getting > >>>>>> my > >>>>>> emails 95% of the time, but I think I don't' seem to have the same > >>>>>> problem > >>>>>> sending. I keep getting the same error messages. I need to keep > >>>>>> trying > >>>>>> to > >>>>>> retrieve them over and over again and eventually I can get them, but > >>>>>> it's > >>>>>> becoming a real big problem. I thought if I let it go for a few days > >>>>>> it > >>>>>> would eventually start working again, but it hasn't. I have a gif of > >>>>>> the > >>>>>> error message, but I don't seem to be able to put it in this message. > >>>>>> It > >>>>>> says: > >>>>>> > >>>>>> Unable to send or receive messages for the XXXX - Hotmail account. A > >>>>>> TCP/IP error occored while trying to send data to the server. > >>>>>> > >>>>>> Server: "pop3.live.com" > >>>>>> Windows Live Mail Error ID: 0x800CCC13 > >>>>>> Protocol: POP3 > >>>>>> Port: 995 > >>>>>> Secure(SSL): Yes > >>>>>> > >>>>>> Thank you for your time and help.. > > |
| My System Specs |
|
11-08-2008
| #8 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! That sounds like a real drastic nightmare.. I'm hoping I don't have to do that.... Let me go through all of MS recommendations in the emails I just got a few minutes ago and take it from there.. But you are right and it might be what I have to do, but I don't want to go through all of that if that's not going to fix it and the problem is on there end. I don't understand why they said the problem is on there end if it's a problem on my side. It all doesn't make any sense to me. Thanks.. "...winston" wrote: Quote: > All these applications are actually running at once ? > Set all but Windows Defender to manual mode > Move all messages from your email accounts folders to user created folders under WLM's Storage Folders > Remove the account in in your email client(see above Move all messages - removing an account in WLM deletes the account and all > messages) > Close the email client > Open the email client and set up the account again. > > > -- > ...winston > ms-mvp mail > > > "Apota" <Apota@xxxxxx> wrote in message news:1A19FD37-C26D-4FD5-9FE0-C228138C1074@xxxxxx Quote: > > Mcafee Total Protection, no nothing else was ever installed. I might have > > uninstalled and reinstalled the same application before, but if I did it's > > been such a long time ago I can't remember. It's always doing some kind of > > automatic updates and sometime times it requires that you reboot your > > computer. I have other applications running, but they don't have anything to > > do with email, like Spybot-SD, Windows Defender, Spyware Blaster and Spyware > > Guard. They stay in memory and are running all the time, but I've always ran > > them for years with no problems, and I can send emails fine, it's just > > receiving. Thanks. > > > > "PA Bear [MS MVP]" wrote: > > Quote: > >> [Crossposted to Windows Live Mail newsgroup] > >> > >> > So, what does, "Unable to read Winsock reply" mean? > >> > >> Short version: Windows Live Mail and the Windows Live server are having > >> problems communicating with each other. > >> > >> What McAfee application is installed, Apota? Was another (e.g., an earlier) > >> McAfee application ever installed (e.g., a free-trial version that came > >> preinstalled on the machine when you purchased it)? > >> > >> Related? => > >> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx > >> > >> <QP> > >> Configuration Settings: > >> > >> • Incoming Server = pop3.live.com > >> Port 995 > >> Encryption/Authentication = SSL is required > >> Full Username = username@xxxxxx (same as full email address, where > >> xxxx.com = live.com, msn.com or hotmail.com ) > >> Password is required > >> SPA (secure password authorization) = Off (uncheck the option) > >> • Outgoing Server = smtp.live.com > >> Port 25 > >> Outgoing Server Authentication = On (check the option) > >> Encryption/Authentication = SSL is required (Note: In Outlook 2007 select > >> TLS instead of SSL) > >> Full Username = username@xxxxxx (same as full email address) > >> - unless outgoing server is configured to use same incoming server option > >> Password is required > >> - unless outgoing server is configured to use same incoming server option > >> </QP> > >> Source: > >> http://liveunplugged.spaces.live.com...90CA!171.entry > >> -- > >> ~PA Bear > >> > >> CC: winston > >> > >> > >> Apota wrote: > >> > So, what does, "Unable to read Winsock reply" mean? I checked all my > >> > settings and they are correct and the same as I always used. So, why > >> > would > >> > I just start having these problems when I haven't made any changes and it > >> > worked fine before? These are the settings I'm using: > >> > > >> > Our POP service requires that you use Secure Sockets Layer (SSL) with the > >> > POP and SMTP connection and use SMTP authentication. This is to ensure > >> > that > >> > your email address and password are not subject to tampering. The settings > >> > are the following: > >> > > >> > POP: pop3.live.com (port 995) > >> > SMTP: smtp.live.com (port 25) > >> > Note: make sure you check the box that indicates that your outgoing server > >> > requires authentication (in most mail clients this is not checked by > >> > default). > >> > Username: your full email address > >> > Password: your Windows Live ID password > >> <paste> > >> > Windows LIVE Mail. I disabled the email scanning in Mcafee and that > >> > didn't > >> > help. I will try the other things you suggested. It's worked fine for a > >> > long time, so my settings are only wrong if MS made some changes to their > >> > email server configuration I assume. I'll double check that and what it > >> > says under socket problems. I emailed MS Support a couple of weeks ago > >> > and > >> > they finally emailed me back. They said that they have made a back-end > >> > fix > >> > on my account and that I should be able to access my Pop3 account properly > >> > now, but I still can't, and it seems to be the same error message. So, I > >> > emailed them again telling them that. I'll get back to you and let you > >> > know if those above items fixed it or not. Thanks! > >> </paste> > >> > > >> > "PA Bear [MS MVP]" wrote: > >> >>> ...I'm using Windows Live Mail with Vista. > >> >> > >> >> Windows LIVE Mail or Windows Mail, please? > >> >> > >> >> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply > >> >> (source: http://support.microsoft.com/kb/942495) > >> >> > >> >> 1. Double-check your POP3 and SMTP server settings against those listed > >> >> here: > >> >> http://liveunplugged.spaces.live.com...90CA!171.entry > >> >> > >> >> 2. If your anti-virus application is configured to scan incoming/outgoing > >> >> mail, disable it. It provides no additional protection and even Symantec > >> >> says it's not necessary: > >> >> > >> >> <QP> > >> >> Disabling Email Scanning does not leave you unprotected against viruses > >> >> that are distributed as email attachments. Norton AntiVirus Auto-Protect > >> >> scans incoming files as they are saved to your hard drive, including > >> >> and email attachments. Email Scanning is just another layer on top of > >> >> this. To make sure that Auto-Protect is providing the maximum protection, > >> >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you > >> >> have the most recent virus definitions. > >> >> </QP> > >> >> http://service1.symantec.com/SUPPORT...02111812533106 > >> >> > >> >> OT: You can access this and other MS newsgroups via Windows Live Mail or > >> >> Windows Mail; click on the following link: > >> >> news://msnews.microsoft.com/microsof....internet.mail > >> >> -- > >> >> ~Robear Dyer (PA Bear) > >> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> >> AumHa VSOP & Admin http://aumha.net > >> >> DTS-L http://dts-l.net/ > >> >> > >> >> Apota wrote: > >> >>> Hi, I just started having a new problem. I have been using the Hotmail > >> >>> Plus > >> >>> account and getting my emails via POP3 for a while now and I haven't > >> >>> been > >> >>> having any problems. I'm using Windows Live Mail with Vista. Starting > >> >>> around the beginning of last week I've been having problems getting my > >> >>> emails 95% of the time, but I think I don't' seem to have the same > >> >>> problem > >> >>> sending. I keep getting the same error messages. I need to keep trying > >> >>> to > >> >>> retrieve them over and over again and eventually I can get them, but > >> >>> it's > >> >>> becoming a real big problem. I thought if I let it go for a few days it > >> >>> would eventually start working again, but it hasn't. I have a gif of > >> >>> the > >> >>> error message, but I don't seem to be able to put it in this message. > >> >>> It > >> >>> says: > >> >>> > >> >>> Unable to send or receive messages for the XXXX - Hotmail account. A > >> >>> TCP/IP error occored while trying to send data to the server. > >> >>> > >> >>> Server: "pop3.live.com" > >> >>> Windows Live Mail Error ID: 0x800CCC13 > >> >>> Protocol: POP3 > >> >>> Port: 995 > >> >>> Secure(SSL): Yes > >> >>> > >> >>> Thank you for your time and help.. > >> > >> |
| My System Specs |
|
11-08-2008
| #9 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! I cut this out of the email that they sent me, but if this is true then why am I still having problems? LOL... I. You would like to know what is the back end fix done to your account Your account encountered a technical error. This is the reason why Alex fixed it and restore your capability to access your account in Windows Live Mail using the POP3 server. "PA Bear [MS MVP]" wrote: Quote: > Did you read the rest of my last reply? Did you open the first link I > cited? Is your Hotmail account configured in Windows Live Mail exactly per > http://liveunplugged.spaces.live.com...90CA!171.entry ? > > Apota wrote: Quote: > > Mcafee Total Protection, no nothing else was ever installed. I might have > > uninstalled and reinstalled the same application before, but if I did it's > > been such a long time ago I can't remember. It's always doing some kind > > of > > automatic updates and sometime times it requires that you reboot your > > computer. I have other applications running, but they don't have anything > > to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and > > Spyware Guard. They stay in memory and are running all the time, but I've > > always ran them for years with no problems, and I can send emails fine, > > it's just receiving. Thanks. > > > > "PA Bear [MS MVP]" wrote: > > Quote: > >> [Crossposted to Windows Live Mail newsgroup] > >> > >>> So, what does, "Unable to read Winsock reply" mean? > >> > >> Short version: Windows Live Mail and the Windows Live server are having > >> problems communicating with each other. > >> > >> What McAfee application is installed, Apota? Was another (e.g., an > >> earlier) McAfee application ever installed (e.g., a free-trial version > >> that came preinstalled on the machine when you purchased it)? > >> > >> Related? => > >> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx > >> > >> <QP> > >> Configuration Settings: > >> > >> • Incoming Server = pop3.live.com > >> Port 995 > >> Encryption/Authentication = SSL is required > >> Full Username = username@xxxxxx (same as full email address, where > >> xxxx.com = live.com, msn.com or hotmail.com ) > >> Password is required > >> SPA (secure password authorization) = Off (uncheck the option) > >> • Outgoing Server = smtp.live.com > >> Port 25 > >> Outgoing Server Authentication = On (check the option) > >> Encryption/Authentication = SSL is required (Note: In Outlook 2007 select > >> TLS instead of SSL) > >> Full Username = username@xxxxxx (same as full email address) > >> - unless outgoing server is configured to use same incoming server > >> option > >> Password is required > >> - unless outgoing server is configured to use same incoming server > >> option > >> </QP> > >> Source: > >> http://liveunplugged.spaces.live.com...90CA!171.entry > >> -- > >> ~PA Bear > >> > >> CC: winston > >> > >> > >> Apota wrote: > >>> So, what does, "Unable to read Winsock reply" mean? I checked all my > >>> settings and they are correct and the same as I always used. So, why > >>> would > >>> I just start having these problems when I haven't made any changes and > >>> it > >>> worked fine before? These are the settings I'm using: > >>> > >>> Our POP service requires that you use Secure Sockets Layer (SSL) with > >>> the > >>> POP and SMTP connection and use SMTP authentication. This is to ensure > >>> that > >>> your email address and password are not subject to tampering. The > >>> settings > >>> are the following: > >>> > >>> POP: pop3.live.com (port 995) > >>> SMTP: smtp.live.com (port 25) > >>> Note: make sure you check the box that indicates that your outgoing > >>> server > >>> requires authentication (in most mail clients this is not checked by > >>> default). > >>> Username: your full email address > >>> Password: your Windows Live ID password > >> <paste> > >>> Windows LIVE Mail. I disabled the email scanning in Mcafee and that > >>> didn't > >>> help. I will try the other things you suggested. It's worked fine for > >>> a > >>> long time, so my settings are only wrong if MS made some changes to > >>> their > >>> email server configuration I assume. I'll double check that and what it > >>> says under socket problems. I emailed MS Support a couple of weeks ago > >>> and > >>> they finally emailed me back. They said that they have made a back-end > >>> fix > >>> on my account and that I should be able to access my Pop3 account > >>> properly > >>> now, but I still can't, and it seems to be the same error message. So, I > >>> emailed them again telling them that. I'll get back to you and let you > >>> know if those above items fixed it or not. Thanks! > >> </paste> > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>>> ...I'm using Windows Live Mail with Vista. > >>>> > >>>> Windows LIVE Mail or Windows Mail, please? > >>>> > >>>> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply > >>>> (source: http://support.microsoft.com/kb/942495) > >>>> > >>>> 1. Double-check your POP3 and SMTP server settings against those listed > >>>> here: > >>>> http://liveunplugged.spaces.live.com...90CA!171.entry > >>>> > >>>> 2. If your anti-virus application is configured to scan > >>>> incoming/outgoing > >>>> mail, disable it. It provides no additional protection and even > >>>> Symantec > >>>> says it's not necessary: > >>>> > >>>> <QP> > >>>> Disabling Email Scanning does not leave you unprotected against viruses > >>>> that are distributed as email attachments. Norton AntiVirus > >>>> Auto-Protect > >>>> scans incoming files as they are saved to your hard drive, including > >>>> and email attachments. Email Scanning is just another layer on top of > >>>> this. To make sure that Auto-Protect is providing the maximum > >>>> protection, > >>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that > >>>> you > >>>> have the most recent virus definitions. > >>>> </QP> > >>>> http://service1.symantec.com/SUPPORT...02111812533106 > >>>> > >>>> OT: You can access this and other MS newsgroups via Windows Live Mail > >>>> or > >>>> Windows Mail; click on the following link: > >>>> news://msnews.microsoft.com/microsof....internet.mail > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> Apota wrote: > >>>>> Hi, I just started having a new problem. I have been using the > >>>>> Hotmail > >>>>> Plus > >>>>> account and getting my emails via POP3 for a while now and I haven't > >>>>> been > >>>>> having any problems. I'm using Windows Live Mail with Vista. > >>>>> Starting > >>>>> around the beginning of last week I've been having problems getting my > >>>>> emails 95% of the time, but I think I don't' seem to have the same > >>>>> problem > >>>>> sending. I keep getting the same error messages. I need to keep > >>>>> trying > >>>>> to > >>>>> retrieve them over and over again and eventually I can get them, but > >>>>> it's > >>>>> becoming a real big problem. I thought if I let it go for a few days > >>>>> it > >>>>> would eventually start working again, but it hasn't. I have a gif of > >>>>> the > >>>>> error message, but I don't seem to be able to put it in this message. > >>>>> It > >>>>> says: > >>>>> > >>>>> Unable to send or receive messages for the XXXX - Hotmail account. A > >>>>> TCP/IP error occored while trying to send data to the server. > >>>>> > >>>>> Server: "pop3.live.com" > >>>>> Windows Live Mail Error ID: 0x800CCC13 > >>>>> Protocol: POP3 > >>>>> Port: 995 > >>>>> Secure(SSL): Yes > >>>>> > >>>>> Thank you for your time and help.. > |
| My System Specs |
|
11-08-2008
| #10 (permalink) |
| | Re: Can't retrieve my Hotmail Plus Pop3 Emails! I upgraded WLM from version 2008 Build 12.0.1606 to 14.0.5027.0908 and I disabled my Mcafee firewall and Spam Filtering, etc. I checked all the Pop3 settings and they seem to be correct. I'm still having the same error message. MS had me create an email error log file and email it to them, so I did that and waiting for a reply. I'm not sure what else I can do except delete my acount and create it again, I don't see how that can fix the problem if the settings are correct, right? Thanks! "PA Bear [MS MVP]" wrote: Quote: > Did you read the rest of my last reply? Did you open the first link I > cited? Is your Hotmail account configured in Windows Live Mail exactly per > http://liveunplugged.spaces.live.com...90CA!171.entry ? > > Apota wrote: Quote: > > Mcafee Total Protection, no nothing else was ever installed. I might have > > uninstalled and reinstalled the same application before, but if I did it's > > been such a long time ago I can't remember. It's always doing some kind > > of > > automatic updates and sometime times it requires that you reboot your > > computer. I have other applications running, but they don't have anything > > to do with email, like Spybot-SD, Windows Defender, Spyware Blaster and > > Spyware Guard. They stay in memory and are running all the time, but I've > > always ran them for years with no problems, and I can send emails fine, > > it's just receiving. Thanks. > > > > "PA Bear [MS MVP]" wrote: > > Quote: > >> [Crossposted to Windows Live Mail newsgroup] > >> > >>> So, what does, "Unable to read Winsock reply" mean? > >> > >> Short version: Windows Live Mail and the Windows Live server are having > >> problems communicating with each other. > >> > >> What McAfee application is installed, Apota? Was another (e.g., an > >> earlier) McAfee application ever installed (e.g., a free-trial version > >> that came preinstalled on the machine when you purchased it)? > >> > >> Related? => > >> http://msmvps.com/blogs/bradley/arch...s-tonight.aspx > >> > >> <QP> > >> Configuration Settings: > >> > >> • Incoming Server = pop3.live.com > >> Port 995 > >> Encryption/Authentication = SSL is required > >> Full Username = username@xxxxxx (same as full email address, where > >> xxxx.com = live.com, msn.com or hotmail.com ) > >> Password is required > >> SPA (secure password authorization) = Off (uncheck the option) > >> • Outgoing Server = smtp.live.com > >> Port 25 > >> Outgoing Server Authentication = On (check the option) > >> Encryption/Authentication = SSL is required (Note: In Outlook 2007 select > >> TLS instead of SSL) > >> Full Username = username@xxxxxx (same as full email address) > >> - unless outgoing server is configured to use same incoming server > >> option > >> Password is required > >> - unless outgoing server is configured to use same incoming server > >> option > >> </QP> > >> Source: > >> http://liveunplugged.spaces.live.com...90CA!171.entry > >> -- > >> ~PA Bear > >> > >> CC: winston > >> > >> > >> Apota wrote: > >>> So, what does, "Unable to read Winsock reply" mean? I checked all my > >>> settings and they are correct and the same as I always used. So, why > >>> would > >>> I just start having these problems when I haven't made any changes and > >>> it > >>> worked fine before? These are the settings I'm using: > >>> > >>> Our POP service requires that you use Secure Sockets Layer (SSL) with > >>> the > >>> POP and SMTP connection and use SMTP authentication. This is to ensure > >>> that > >>> your email address and password are not subject to tampering. The > >>> settings > >>> are the following: > >>> > >>> POP: pop3.live.com (port 995) > >>> SMTP: smtp.live.com (port 25) > >>> Note: make sure you check the box that indicates that your outgoing > >>> server > >>> requires authentication (in most mail clients this is not checked by > >>> default). > >>> Username: your full email address > >>> Password: your Windows Live ID password > >> <paste> > >>> Windows LIVE Mail. I disabled the email scanning in Mcafee and that > >>> didn't > >>> help. I will try the other things you suggested. It's worked fine for > >>> a > >>> long time, so my settings are only wrong if MS made some changes to > >>> their > >>> email server configuration I assume. I'll double check that and what it > >>> says under socket problems. I emailed MS Support a couple of weeks ago > >>> and > >>> they finally emailed me back. They said that they have made a back-end > >>> fix > >>> on my account and that I should be able to access my Pop3 account > >>> properly > >>> now, but I still can't, and it seems to be the same error message. So, I > >>> emailed them again telling them that. I'll get back to you and let you > >>> know if those above items fixed it or not. Thanks! > >> </paste> > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>>> ...I'm using Windows Live Mail with Vista. > >>>> > >>>> Windows LIVE Mail or Windows Mail, please? > >>>> > >>>> 0x800CCC13 IXP_E_SOCKET_WRITE_ERROR Unable to read Winsock reply > >>>> (source: http://support.microsoft.com/kb/942495) > >>>> > >>>> 1. Double-check your POP3 and SMTP server settings against those listed > >>>> here: > >>>> http://liveunplugged.spaces.live.com...90CA!171.entry > >>>> > >>>> 2. If your anti-virus application is configured to scan > >>>> incoming/outgoing > >>>> mail, disable it. It provides no additional protection and even > >>>> Symantec > >>>> says it's not necessary: > >>>> > >>>> <QP> > >>>> Disabling Email Scanning does not leave you unprotected against viruses > >>>> that are distributed as email attachments. Norton AntiVirus > >>>> Auto-Protect > >>>> scans incoming files as they are saved to your hard drive, including > >>>> and email attachments. Email Scanning is just another layer on top of > >>>> this. To make sure that Auto-Protect is providing the maximum > >>>> protection, > >>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that > >>>> you > >>>> have the most recent virus definitions. > >>>> </QP> > >>>> http://service1.symantec.com/SUPPORT...02111812533106 > >>>> > >>>> OT: You can access this and other MS newsgroups via Windows Live Mail > >>>> or > >>>> Windows Mail; click on the following link: > >>>> news://msnews.microsoft.com/microsof....internet.mail > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> Apota wrote: > >>>>> Hi, I just started having a new problem. I have been using the > >>>>> Hotmail > >>>>> Plus > >>>>> account and getting my emails via POP3 for a while now and I haven't > >>>>> been > >>>>> having any problems. I'm using Windows Live Mail with Vista. > >>>>> Starting > >>>>> around the beginning of last week I've been having problems getting my > >>>>> emails 95% of the time, but I think I don't' seem to have the same > >>>>> problem > >>>>> sending. I keep getting the same error messages. I need to keep > >>>>> trying > >>>>> to > >>>>> retrieve them over and over again and eventually I can get them, but > >>>>> it's > >>>>> becoming a real big problem. I thought if I let it go for a few days > >>>>> it > >>>>> would eventually start working again, but it hasn't. I have a gif of > >>>>> the > >>>>> error message, but I don't seem to be able to put it in this message. > >>>>> It > >>>>> says: > >>>>> > >>>>> Unable to send or receive messages for the XXXX - Hotmail account. A > >>>>> TCP/IP error occored while trying to send data to the server. > >>>>> > >>>>> Server: "pop3.live.com" > >>>>> Windows Live Mail Error ID: 0x800CCC13 > >>>>> Protocol: POP3 > >>>>> Port: 995 > >>>>> Secure(SSL): Yes > >>>>> > >>>>> Thank you for your time and help.. > |
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