Vista Tutorial - Can't Send Messages

I can receive messages, but I can't send messages. I have read other posts
that discus the same issue, but the ISP I'm using is different than I've seen
mentioned so far. Here is the error message I receive. Any suggestions for
me?

The connection to the server has failed.

Subject 'New Email Address'
Server: 'smtp.central.cox.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

Thank you!

--
Kim

Kim wrote:=================================
Maybe the following link will offer some ideas:

Windows Vista and Cox High Speed Internet
http://tinyurl.com/6ozh28
or...
http://support.cox.com/sdccommon/asp...f-74dc6db8e566

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

--
Kim


"John Inzer" wrote:

Thank you for the advice, but I have followed all of Cox's instructions. I
went through the links posted above again just to make sure I didn't miss
something, but I haven't. I have even talked to Cox technical support people
via online chat and telephone, and I still can't figure it out. Any other
suggestions out there?
Thank you!

Your settings (as revealed in the error message) look fine.
When you got that error message were you sending from home,
or on a laptop away from home? Which antivirus?

--
Gary VanderMolen, MS-MVP (Mail)


"Kim" <Kim@xxxxxx> wrote in message news:3482B770-88F5-44FC-AFD6-89099DF8A15C@xxxxxx

I was on a laptop at home. I use McAfee. I've turned off my antivirus
software and still could not send messages.

--
Kim


"Gary VanderMolen" wrote:

==================================================================
Ok may be this will work
Go to start>Windows E-mail> tool >left click tool>Account>Add>
E-mailAccount>Next>Full name>
E-mail address:>Next>POP3:

1:mail.service.net
2:smtp.service.net

Next>Password from your default E-mail < account>Next>Finish
Do not download your e-mail to this account, because if your pc crash for any thing you can't recover your e-mail at all,so it best to leave it uncheck.
==========================================================
Analyse: You are on a an ISP (such as Earthlink or Mindspring) that blocks their users using any SMTP server other than their own.

Solutions: To set up Earthlink, Mindspring, or your ISP's SMTP servers for your outgoing email you must click on your account settings in the email client you are using (Outlook Express, Eudora, Netscape etc.)

In the SMTP (outgoing mail server) field you will enter smtp.earthlink.net (or whatever your dial up or direct access ISP's SMTP server is) as your SMTP server. You must then enter your Earthlink (or your ISP's) username and password for that mail server.

In Outlook Express it is at the bottom of that same tab. You must uncheck 'My server requires authentication' and click on 'settings' to enter your Earthlink (or your ISP's) username and password.

Your email will still be from your own domain name, the only difference is in the way it is routed throughout the Internet. Instead of being sent through our servers it is processed through Earthlink (or your ISP's) servers. This allows Earthlink (or your ISP) to monitor its users.


think you:dford2201

So I assume you are actually connecting to the Internet via Cox.

All your settings look fine. The only remaining suggestion I have is
to do a trial uninstall of McAfee. Follow up by using their debris removal tool:
http://service.mcafee.com/FAQDocumen...107083&lc=1033

If no improvement, you can always reinstall McAfee.

--
Gary VanderMolen, MS-MVP (Mail)


"Kim" <Kim@xxxxxx> wrote in message news:6705BBD9-7E21-4E4D-8913-59E62F670688@xxxxxx