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Vista - Re: Problems with setting default mail handler

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Old 11-29-2008   #1 (permalink)
Michael Santovec


 
 

Re: Problems with setting default mail handler

If you try from Internet Explorer, does the link open Gmail or WLM?
That will narrow it down as either a Windows issue or Firefox issue.

If you make the change to WLM and then immediately try a link in
Firefox, does it open WLM or Gmail? If it open WLM then but Gmail after
a reboot, then some program is running at start up that resets Gmail as
the default.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Elettaria" <guest@xxxxxx-email.com> wrote in message
news:fd5d04bba94f0f5e7b029b95e55700e9@xxxxxx-gateway.com...
Quote:

>
> I've recently acquired a shiny new Toshiba laptop, the P300-150. It
> runs
> Vista Home Premium 32 bit, and I'm using Windows Live Mail, as I did
> on
> my previous Vista machine, since it seems to be the only mail client
> which is happy with both Hotmail and Gmail. Unfortunately, when I
> click
> on e-mail links in Firefox, I keep getting a new tab with my Gmail
> account instead of opening a Windows Live Mail pane. I've tried the
> following, none of which have changed this:
>
> * Going to Tools, Options, Mailto, and setting Windows Live Mail as
> the
> default mail handler in Firefox
> * Checking that it's marked as the default mail handler in Windows
> Live
> Mail
> * Marking it as the default mail handler in Default Programmes via the
> Control Panel
>
> I've looked for a way of disabling it via Gmail, but couldn't find
> one.
>
> What can I do?
>
> (Sorry for posting this twice, I've just realised that I originally
> put
> it in the wrong forum.)
>
>
> --
> Elettaria


My System SpecsSystem Spec
Old 11-29-2008   #2 (permalink)


Vista Home Premium 32 bit
 
 

Re: Problems with setting default mail handler

IE mail links open with WLM, so it seems to be a Firefox/WLM issue. Having narrowed it down to that myself not long ago, I googled the combination and was advised to install a Firefox add-on called "User Agent Switcher", as apparently there are known problems with Firefox and Hotmail these days. Unfortunately this didn't work either.
My System SpecsSystem Spec
Old 11-29-2008   #3 (permalink)
Geoff Clark [MSFT]


 
 

Re: Problems with setting default mail handler

In Vista's default programs ui, there are two ways to be the default mail
client (I forget the text but it's options 1 and 3).
Option #1 is SUD - Set User Defaults. This sets the user's default program.
It writes to HKEY_CURRENT_USER\Software\Clients\mail
Option #3 is SPAD - Set program access and defaults. This sets the machine
wide default programs. It writes "Windows Live Mail" to
HKEY_LOCAL_MACHINE\Software\Clients\mail

Since this was new for vista many apps have bugs in their implementations of
invoking the default mail client. Can you set WLM as the default mail client
both ways and try Firefox again?



"Elettaria" <guest@xxxxxx-email.com> wrote in message
news:83aab06a3e423822ade1cfdb41059c97@xxxxxx-gateway.com...
Quote:

>
> IE mail links open with WLM, so it seems to be a Firefox/WLM issue.
> Having narrowed it down to that myself not long ago, I googled the
> combination and was advised to install a Firefox add-on called "User
> Agent Switcher", as apparently there are known problems with Firefox and
> Hotmail these days. Unfortunately this didn't work either.
>
>
> --
> Elettaria
My System SpecsSystem Spec
Old 11-30-2008   #4 (permalink)


Vista Home Premium 32 bit
 
 

Re: Problems with setting default mail handler

I'm not entirely sure how I'm meant to implement those two suggestions, but I've tried various ways of setting WLM as the default working via the Default Programs section in the Control Panel. Is that what you meant?

By the way, since I have visual difficulties and long areas of text are difficult for me to read, I'd appreciate it if you could refrain from quoting me in your replies, at least while there's only the two of us talking in this thread.
My System SpecsSystem Spec
Old 11-30-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: Problems with setting default mail handler

Do both options:
Option 1 (SUD): Open the Default Programs applet, which you can
access either from the Start menu or via the Control Panel, then
click the first item: "Set your default programs."
After a few seconds, a list of programs comes up. Click on "Windows
Live Mail". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

Option 3 (SPAD): Open the Default Programs applet, then click on
"Set program access and computer defaults." Expand the Custom
selection, and select Windows Live Mail. Click OK.

--
Gary VanderMolen, MS-MVP (Mail)


"Elettaria" <guest@xxxxxx-email.com> wrote in message news:66295839e196837871571ba30e3d1c32@xxxxxx-gateway.com...
Quote:

>
> I'm not entirely sure how I'm meant to implement those two suggestions,
> but I've tried various ways of setting WLM as the default working via
> the Default Programs section in the Control Panel. Is that what you
> meant?
>
> By the way, since I have visual difficulties and long areas of text are
> difficult for me to read, I'd appreciate it if you could refrain from
> quoting me in your replies, at least while there's only the two of us
> talking in this thread.
>
>
> --
> Elettaria

My System SpecsSystem Spec
Old 12-01-2008   #6 (permalink)


Vista Home Premium 32 bit
 
 

Re: Problems with setting default mail handler

Unfortunately both of those are the first things I tried, as I thought I'd made clear in my original post. From what I've read, Hotmail have blocked Firefox from using any Hotmail-related programmes, and nothing seems to work to get past that.
My System SpecsSystem Spec
Old 12-01-2008   #7 (permalink)
Gary VanderMolen


 
 

Re: Problems with setting default mail handler

Well, when I read your statement "I'm not entirely sure how I'm meant
to implement those two suggestions" it sounded like you needed more
details on how to implement the two suggestions from the MS rep.

I don't use Firefox for Hotmail, but I've seen other complaints that the
latest incarnation of Hotmail uses a form of ActiveX that Firefox can't
cope with.

--
Gary VanderMolen, MS-MVP (Mail)


"Elettaria" <guest@xxxxxx-email.com> wrote in message news:295ad94422dea475ef525ed33365969b@xxxxxx-gateway.com...
Quote:

>
> Unfortunately both of those are the first things I tried, as I thought
> I'd made clear in my original post. From what I've read, Hotmail have
> blocked Firefox from using any Hotmail-related programmes, and nothing
> seems to work to get past that.
>
>
> --
> Elettaria

My System SpecsSystem Spec
Old 12-01-2008   #8 (permalink)
Geoff Clark [MSFT]


 
 

Re: Problems with setting default mail handler

Sorry, I didn't understand that either. If the regkeys are written and other
apps can launch WLM correctly I'd ask firefox about it. If they can figure
out what WLM is doing badly, I can file a bug to fix it.

"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:u$vmG#9UJHA.5344@xxxxxx
Quote:

> Well, when I read your statement "I'm not entirely sure how I'm meant
> to implement those two suggestions" it sounded like you needed more
> details on how to implement the two suggestions from the MS rep.
>
> I don't use Firefox for Hotmail, but I've seen other complaints that the
> latest incarnation of Hotmail uses a form of ActiveX that Firefox can't
> cope with.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Elettaria" <guest@xxxxxx-email.com> wrote in message
> news:295ad94422dea475ef525ed33365969b@xxxxxx-gateway.com...
Quote:

>>
>> Unfortunately both of those are the first things I tried, as I thought
>> I'd made clear in my original post. From what I've read, Hotmail have
>> blocked Firefox from using any Hotmail-related programmes, and nothing
>> seems to work to get past that.
>>
>>
>> --
>> Elettaria
>
>
My System SpecsSystem Spec
Old 12-20-2008   #9 (permalink)
FrayRober


 
 

Re: Problems with setting default mail handler

I did, but it links to WLM web, not to WLM program (version 2009, compilation
14...). Does anyone know how to set WLM program as default mail program? In
start button>propierties> etc... it doesn´t work. Thanks a lot and Merry
Christmas.

"Gary VanderMolen" wrote:
Quote:

> Do both options:
> Option 1 (SUD): Open the Default Programs applet, which you can
> access either from the Start menu or via the Control Panel, then
> click the first item: "Set your default programs."
> After a few seconds, a list of programs comes up. Click on "Windows
> Live Mail". If it doesn't respond with "This program has all its defaults"
> then fix it by clicking on the option indicated by the first green arrow.
>
> Option 3 (SPAD): Open the Default Programs applet, then click on
> "Set program access and computer defaults." Expand the Custom
> selection, and select Windows Live Mail. Click OK.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Elettaria" <guest@xxxxxx-email.com> wrote in message news:66295839e196837871571ba30e3d1c32@xxxxxx-gateway.com...
Quote:

> >
> > I'm not entirely sure how I'm meant to implement those two suggestions,
> > but I've tried various ways of setting WLM as the default working via
> > the Default Programs section in the Control Panel. Is that what you
> > meant?
> >
> > By the way, since I have visual difficulties and long areas of text are
> > difficult for me to read, I'd appreciate it if you could refrain from
> > quoting me in your replies, at least while there's only the two of us
> > talking in this thread.
> >
> >
> > --
> > Elettaria
>
>
>
My System SpecsSystem Spec
Old 12-20-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: Problems with setting default mail handler

I don't know what "WLM web" is. WLM is a desktop program.

--
Gary VanderMolen, MS-MVP (Mail)


"FrayRober" <FrayRober@xxxxxx> wrote in message news:7C4A13AC-C1FD-499A-A9E1-757014808150@xxxxxx
Quote:

>I did, but it links to WLM web, not to WLM program (version 2009, compilation
> 14...). Does anyone know how to set WLM program as default mail program? In
> start button>propierties> etc... it doesn´t work. Thanks a lot and Merry
> Christmas.
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Do both options:
>> Option 1 (SUD): Open the Default Programs applet, which you can
>> access either from the Start menu or via the Control Panel, then
>> click the first item: "Set your default programs."
>> After a few seconds, a list of programs comes up. Click on "Windows
>> Live Mail". If it doesn't respond with "This program has all its defaults"
>> then fix it by clicking on the option indicated by the first green arrow.
>>
>> Option 3 (SPAD): Open the Default Programs applet, then click on
>> "Set program access and computer defaults." Expand the Custom
>> selection, and select Windows Live Mail. Click OK.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Elettaria" <guest@xxxxxx-email.com> wrote in message news:66295839e196837871571ba30e3d1c32@xxxxxx-gateway.com...
Quote:

>> >
>> > I'm not entirely sure how I'm meant to implement those two suggestions,
>> > but I've tried various ways of setting WLM as the default working via
>> > the Default Programs section in the Control Panel. Is that what you
>> > meant?
>> >
>> > By the way, since I have visual difficulties and long areas of text are
>> > difficult for me to read, I'd appreciate it if you could refrain from
>> > quoting me in your replies, at least while there's only the two of us
>> > talking in this thread.
>> >
>> >
>> > --
>> > Elettaria
>>
>>
>>

My System SpecsSystem Spec
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