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Vista - Message stuck in outbox and then sends twice

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Old 12-19-2008   #1 (permalink)
David


 
 

Message stuck in outbox and then sends twice

Messages sometimes get stuck in the outbox and then send twice. I downloaded
the latest version of the entire Live Suite that recently came out but the
problem persists. I read in another post that the outbox sticking is a
communication problem, which I find hard to accept; however, even if this is
the case, why does the mail send twice? It is getting embarassing writing to
apologize for sending multiple identical emails.

How do I fix this?

My System SpecsSystem Spec
Old 12-19-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: Message stuck in outbox and then sends twice

Do you get an error message when you try to send? If so, right-click
on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"David" <David@xxxxxx> wrote in message news:6A59B4F6-4E7D-4064-B6F4-0E7B2C37CF51@xxxxxx
Quote:

> Messages sometimes get stuck in the outbox and then send twice. I downloaded
> the latest version of the entire Live Suite that recently came out but the
> problem persists. I read in another post that the outbox sticking is a
> communication problem, which I find hard to accept; however, even if this is
> the case, why does the mail send twice? It is getting embarassing writing to
> apologize for sending multiple identical emails.
>
> How do I fix this?

My System SpecsSystem Spec
Old 12-20-2008   #3 (permalink)
David


 
 

Re: Message stuck in outbox and then sends twice

I don't believe that I receive an error message. It doesn't really seem that
there is an error except that the message sends twice. I have noticed that
other posts have a similar problem with messages sending multiple times. Is
there a common fix to this problem?

"Gary VanderMolen" wrote:
Quote:

> Do you get an error message when you try to send? If so, right-click
> on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "David" <David@xxxxxx> wrote in message news:6A59B4F6-4E7D-4064-B6F4-0E7B2C37CF51@xxxxxx
Quote:

> > Messages sometimes get stuck in the outbox and then send twice. I downloaded
> > the latest version of the entire Live Suite that recently came out but the
> > problem persists. I read in another post that the outbox sticking is a
> > communication problem, which I find hard to accept; however, even if this is
> > the case, why does the mail send twice? It is getting embarassing writing to
> > apologize for sending multiple identical emails.
> >
> > How do I fix this?
>
>
>
My System SpecsSystem Spec
Old 12-20-2008   #4 (permalink)
Ron Sommer


 
 

Re: Message stuck in outbox and then sends twice

Are you auto virus scanning out going email?
--
Ronald Sommer

"David" <David@xxxxxx> wrote in message
news:AD12418E-3FAF-474B-8AC4-615DC40555B3@xxxxxx
Quote:

> I don't believe that I receive an error message. It doesn't really seem
> that
> there is an error except that the message sends twice. I have noticed
> that
> other posts have a similar problem with messages sending multiple times.
> Is
> there a common fix to this problem?
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Do you get an error message when you try to send? If so, right-click
>> on your error message, copy, then paste it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "David" <David@xxxxxx> wrote in message
>> news:6A59B4F6-4E7D-4064-B6F4-0E7B2C37CF51@xxxxxx
Quote:

>> > Messages sometimes get stuck in the outbox and then send twice. I
>> > downloaded
>> > the latest version of the entire Live Suite that recently came out but
>> > the
>> > problem persists. I read in another post that the outbox sticking is a
>> > communication problem, which I find hard to accept; however, even if
>> > this is
>> > the case, why does the mail send twice? It is getting embarassing
>> > writing to
>> > apologize for sending multiple identical emails.
>> >
>> > How do I fix this?
>>
>>
>>
My System SpecsSystem Spec
Old 12-20-2008   #5 (permalink)
Robert Aldwinckle


 
 

Re: Message stuck in outbox and then sends twice



"David" <David@xxxxxx> wrote in message news:6A59B4F6-4E7D-4064-B6F4-0E7B2C37CF51@xxxxxx
Quote:

> Messages sometimes get stuck in the outbox and then send twice.

Explain? If you are reopening the post in the Outbox and using
the Send button in a composition window while working online
that could account for your symptom. Notice that the message
stays in the Outbox as well as opens in your composition window.
Hence there are two copies of it when you use the Send command,
one sitting there ready to go when a Send is initiated and the second
one, the one that initiated it.

If you want to resend it that way you have several alternatives
which will avoid sending the two copies. First after opening
the message in a composition window you could delete the
original. Better is using File, Send Later in which case
the original will be replaced by the copy. However, that
can still fail in the rare event that a timed Send/Receive occurs
just as you click the Send button. Therefore, the best alternative IMO
when you are editing a message in the Outbox, is to set Work Offline
first.

With the new UI WLMail doesn't support this scenario well.
E.g. it has removed the Send only command from the Tools menu.
So, it looks as if you would have to use F5 to do a manual
unscheduled Send/Receive or just wait for a timed Send/Receive
(if you have that feature enabled.) But F5 is what you could have
done in the first place instead of opening a message from the Outbox.
Therefore, the only reason to open a message from the Outbox
is to actually change it, whether to re-edit it or just update its timestamp.

Quote:

> I downloaded
> the latest version of the entire Live Suite that recently came out but the
> problem persists. I read in another post that the outbox sticking is a
> communication problem, which I find hard to accept;
Oh? ; )

Quote:

> however, even if this is
> the case, why does the mail send twice? It is getting embarassing writing to
> apologize for sending multiple identical emails.
>
> How do I fix this?

Good luck

Robert Aldwinckle
---


My System SpecsSystem Spec
Old 12-20-2008   #6 (permalink)
David


 
 

Re: Message stuck in outbox and then sends twice



"Ron Sommer" wrote:
Quote:

> Are you auto virus scanning out going email?
No. I don't use any anti-virus software.

Quote:

> "David" <David@xxxxxx> wrote in message
> news:AD12418E-3FAF-474B-8AC4-615DC40555B3@xxxxxx
Quote:

> > I don't believe that I receive an error message. It doesn't really seem
> > that
> > there is an error except that the message sends twice. I have noticed
> > that
> > other posts have a similar problem with messages sending multiple times.
> > Is
> > there a common fix to this problem?
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Do you get an error message when you try to send? If so, right-click
> >> on your error message, copy, then paste it into a reply here.
> >> We can't do much troubleshooting without the complete error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "David" <David@xxxxxx> wrote in message
> >> news:6A59B4F6-4E7D-4064-B6F4-0E7B2C37CF51@xxxxxx
> >> > Messages sometimes get stuck in the outbox and then send twice. I
> >> > downloaded
> >> > the latest version of the entire Live Suite that recently came out but
> >> > the
> >> > problem persists. I read in another post that the outbox sticking is a
> >> > communication problem, which I find hard to accept; however, even if
> >> > this is
> >> > the case, why does the mail send twice? It is getting embarassing
> >> > writing to
> >> > apologize for sending multiple identical emails.
> >> >
> >> > How do I fix this?
> >>
> >>
> >>
>
My System SpecsSystem Spec
Old 12-20-2008   #7 (permalink)
David


 
 

Re: Message stuck in outbox and then sends twice



"Robert Aldwinckle" wrote:
Quote:

> Explain? If you are reopening the post in the Outbox and using
> the Send button in a composition window while working online
> that could account for your symptom. Notice that the message
> stays in the Outbox as well as opens in your composition window.
> Hence there are two copies of it when you use the Send command,
> one sitting there ready to go when a Send is initiated and the second
> one, the one that initiated it.
I don't think that I reopened the message and then sent. Thanks for your
help!! If you have any other suggestions, I'd love to hear them.
Quote:

> If you want to resend it that way you have several alternatives
> which will avoid sending the two copies. First after opening
> the message in a composition window you could delete the
> original. Better is using File, Send Later in which case
> the original will be replaced by the copy. However, that
> can still fail in the rare event that a timed Send/Receive occurs
> just as you click the Send button. Therefore, the best alternative IMO
> when you are editing a message in the Outbox, is to set Work Offline
> first.
>
> With the new UI WLMail doesn't support this scenario well.
> E.g. it has removed the Send only command from the Tools menu.
> So, it looks as if you would have to use F5 to do a manual
> unscheduled Send/Receive or just wait for a timed Send/Receive
> (if you have that feature enabled.) But F5 is what you could have
> done in the first place instead of opening a message from the Outbox.
> Therefore, the only reason to open a message from the Outbox
> is to actually change it, whether to re-edit it or just update its timestamp.
>
>
Quote:

> > I downloaded
> > the latest version of the entire Live Suite that recently came out but the
> > problem persists. I read in another post that the outbox sticking is a
> > communication problem, which I find hard to accept;
>
> Oh? ; )
>
>
Quote:

> > however, even if this is
> > the case, why does the mail send twice? It is getting embarassing writing to
> > apologize for sending multiple identical emails.
> >
> > How do I fix this?
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>
My System SpecsSystem Spec
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