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Vista - Live mail not working

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Old 01-08-2009   #1 (permalink)
onesickpuppy


 
 

Live mail not working

I see alot of issues here on this...but still no answers to when it will get
fixed!!

My issue is that on both systems, one with XP Pro, and the other on Vista
Ultimate, I'm unable to use WLM. It gives me this error:

Unable to send or receive messages for the Msn (rb_images) account. Windows
Live Mail can't connect to the Hotmail server. To send and receive messages
in your Hotmail account, go to http://hotmail.live.com on the Web, or try
again later.

Server Error: 5102
Server Response: Xfs request 'SyncBinary' failed. Response code: 'Undefined'
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00002

Currently I"m only able to access my email via using MSN home page, and then
clicking on Hotmail..but that doesn't allow anything other than
"viewing"...can't sort, etc.

On my XP system, I even downloaded the newest version, 14.0.8050.1202, and
still get same errors.

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My System SpecsSystem Spec
Old 01-08-2009   #2 (permalink)
Ildhund


 
 

Re: Live mail not working

I assume you've tried removing the account, restarting WLMail and
then adding it back again. I don't know whether installing the new
version would have been equivalent - a corruption in the account
setup might have migrated with everything else.

If you look in Help, it tells you that you should contact Support.
To do this, go to
http://help.live.com/help.aspx?project=wl_mailv2
and click on one of the FAQ entries. At the foot of the next page,
click on 'Get more help', and on the next page, click on 'Get
support'. Fill in the form and they should get back to you within a
day or so.
--
Noel

"onesickpuppy" <rb_images@xxxxxx> wrote in message
news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
Quote:

> I see alot of issues here on this...but still no answers to when
> it will get fixed!!
>
> My issue is that on both systems, one with XP Pro, and the other
> on Vista Ultimate, I'm unable to use WLM. It gives me this error:
>
> Unable to send or receive messages for the Msn (rb_images)
> account. Windows Live Mail can't connect to the Hotmail server. To
> send and receive messages in your Hotmail account, go to
> http://hotmail.live.com on the Web, or try
> again later.
>
> Server Error: 5102
> Server Response: Xfs request 'SyncBinary' failed. Response code:
> 'Undefined'
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x8DE00002
>
> Currently I"m only able to access my email via using MSN home
> page, and then clicking on Hotmail..but that doesn't allow
> anything other than "viewing"...can't sort, etc.
>
> On my XP system, I even downloaded the newest version,
> 14.0.8050.1202, and still get same errors.
>
> HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My System SpecsSystem Spec
Old 01-09-2009   #3 (permalink)
onesickpuppy


 
 

Re: Live mail not working

How does one go about "removing" an account??
Would I lose any emails, or info??

Just lery of removing........and not being secure about retaining
all of my info (business related).

"Ildhund" wrote:
Quote:

> I assume you've tried removing the account, restarting WLMail and
> then adding it back again. I don't know whether installing the new
> version would have been equivalent - a corruption in the account
> setup might have migrated with everything else.
>
> If you look in Help, it tells you that you should contact Support.
> To do this, go to
> http://help.live.com/help.aspx?project=wl_mailv2
> and click on one of the FAQ entries. At the foot of the next page,
> click on 'Get more help', and on the next page, click on 'Get
> support'. Fill in the form and they should get back to you within a
> day or so.
> --
> Noel
>
> "onesickpuppy" <rb_images@xxxxxx> wrote in message
> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
Quote:

> > I see alot of issues here on this...but still no answers to when
> > it will get fixed!!
> >
> > My issue is that on both systems, one with XP Pro, and the other
> > on Vista Ultimate, I'm unable to use WLM. It gives me this error:
> >
> > Unable to send or receive messages for the Msn (rb_images)
> > account. Windows Live Mail can't connect to the Hotmail server. To
> > send and receive messages in your Hotmail account, go to
> > http://hotmail.live.com on the Web, or try
> > again later.
> >
> > Server Error: 5102
> > Server Response: Xfs request 'SyncBinary' failed. Response code:
> > 'Undefined'
> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> > Windows Live Mail Error ID: 0x8DE00002
> >
> > Currently I"m only able to access my email via using MSN home
> > page, and then clicking on Hotmail..but that doesn't allow
> > anything other than "viewing"...can't sort, etc.
> >
> > On my XP system, I even downloaded the newest version,
> > 14.0.8050.1202, and still get same errors.
> >
> > HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>
>
My System SpecsSystem Spec
Old 01-09-2009   #4 (permalink)
Ildhund


 
 

Re: Live mail not working

That's the beauty of DeltaSync - the mechanism that synchronizes the
contents of the folders in your Hotmail account on the web with the
account folders in WLMail. Even though you remove the account from
WLMail, all your messages are safely stored in their folders on the
web (well, safely and safely...). To make sure, you could *copy*
messages you want to keep from your MSN account folders in WLMail to
folders that you create under Storage folders.

Then it's simply a question of right-clicking on the account name in
the Folder pane and selecting 'Remove account'. Restart WLMail, then
use the 'Add e-mail account' wizard at the foot of the folder pane
to put the account back again. Depending on the number of messages
in your Hotmail folders, it might take more than one synchronization
cycle to get the whole lot in sync again - if it works, that is. If
it doesn't, Support is your only option. Be sure to tell them that
you've tried removing and re-creating the account, otherwise that's
probably what they will suggest first off.
--
Noel

"onesickpuppy" <rb_images@xxxxxx> wrote in message
newsFCDFEA1-45FE-4ABB-961C-1EC4C0468686@xxxxxx
Quote:

> How does one go about "removing" an account??
> Would I lose any emails, or info??
>
> Just lery of removing........and not being secure about retaining
> all of my info (business related).
>
> "Ildhund" wrote:
>
Quote:

>> I assume you've tried removing the account, restarting WLMail and
>> then adding it back again. I don't know whether installing the
>> new version would have been equivalent - a corruption in the
>> account setup might have migrated with everything else.
>>
>> If you look in Help, it tells you that you should contact
>> Support.
>> To do this, go to
>> http://help.live.com/help.aspx?project=wl_mailv2
>> and click on one of the FAQ entries. At the foot of the next
>> page, click on 'Get more help', and on the next page, click on
>> 'Get support'. Fill in the form and they should get back to you
>> within a day or so.
Quote:
Quote:

>> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
Quote:

>> > I see alot of issues here on this...but still no answers to
>> > when it will get fixed!!
>> >
>> > My issue is that on both systems, one with XP Pro, and the
>> > other on Vista Ultimate, I'm unable to use WLM. It gives me
>> > this error:
>> >
>> > Unable to send or receive messages for the Msn (rb_images)
>> > account. Windows Live Mail can't connect to the Hotmail server.
>> > To send and receive messages in your Hotmail account, go to
>> > http://hotmail.live.com on the Web, or try again later.
>> >
>> > Server Error: 5102
>> > Server Response: Xfs request 'SyncBinary' failed. Response
>> > code:
>> > 'Undefined'
>> > Server:
>> > 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>> > Windows Live Mail Error ID: 0x8DE00002
>> >
>> > Currently I"m only able to access my email via using MSN home
>> > page, and then clicking on Hotmail..but that doesn't allow
>> > anything other than "viewing"...can't sort, etc.
>> >
>> > On my XP system, I even downloaded the newest version,
>> > 14.0.8050.1202, and still get same errors.

My System SpecsSystem Spec
Old 01-09-2009   #5 (permalink)
...winston


 
 

Re: Live mail not working

Removal of a pop3 account will remove the **messages, the email account, and all account settings**.

Prior to removing a pop3 account in WLM, copy the messages to a user created folder in the Storage Folders or to a folder in
Windows Explorer.

If you wish to recreate the account later, prior to removal, export the account to an *iaf file, which will allow importing with
the prior settings and recreate the account.

--
...winston
ms-mvp mail


"onesickpuppy" <rb_images@xxxxxx> wrote in message newsFCDFEA1-45FE-4ABB-961C-1EC4C0468686@xxxxxx
Quote:

> How does one go about "removing" an account??
> Would I lose any emails, or info??
>
> Just lery of removing........and not being secure about retaining
> all of my info (business related).
>
> "Ildhund" wrote:
>
Quote:

>> I assume you've tried removing the account, restarting WLMail and
>> then adding it back again. I don't know whether installing the new
>> version would have been equivalent - a corruption in the account
>> setup might have migrated with everything else.
>>
>> If you look in Help, it tells you that you should contact Support.
>> To do this, go to
>> http://help.live.com/help.aspx?project=wl_mailv2
>> and click on one of the FAQ entries. At the foot of the next page,
>> click on 'Get more help', and on the next page, click on 'Get
>> support'. Fill in the form and they should get back to you within a
>> day or so.
>> --
>> Noel
>>
>> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
Quote:

>> > I see alot of issues here on this...but still no answers to when
>> > it will get fixed!!
>> >
>> > My issue is that on both systems, one with XP Pro, and the other
>> > on Vista Ultimate, I'm unable to use WLM. It gives me this error:
>> >
>> > Unable to send or receive messages for the Msn (rb_images)
>> > account. Windows Live Mail can't connect to the Hotmail server. To
>> > send and receive messages in your Hotmail account, go to
>> > http://hotmail.live.com on the Web, or try
>> > again later.
>> >
>> > Server Error: 5102
>> > Server Response: Xfs request 'SyncBinary' failed. Response code:
>> > 'Undefined'
>> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>> > Windows Live Mail Error ID: 0x8DE00002
>> >
>> > Currently I"m only able to access my email via using MSN home
>> > page, and then clicking on Hotmail..but that doesn't allow
>> > anything other than "viewing"...can't sort, etc.
>> >
>> > On my XP system, I even downloaded the newest version,
>> > 14.0.8050.1202, and still get same errors.
>> >
>> > HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>>
>>
My System SpecsSystem Spec
Old 01-09-2009   #6 (permalink)
Ildhund


 
 

Re: Live mail not working

This was an MSN account...
--
Noel

"...winston" <winstonmvp@xxxxxx> wrote in message
news:uL8IPrpcJHA.4412@xxxxxx
Quote:

> Removal of a pop3 account will remove the **messages, the email
> account, and all account settings**.
>
> Prior to removing a pop3 account in WLM, copy the messages to a
> user created folder in the Storage Folders or to a folder in
> Windows Explorer.
>
> If you wish to recreate the account later, prior to removal,
> export the account to an *iaf file, which will allow importing
> with the prior settings and recreate the account.
>
> --
> ...winston
> ms-mvp mail
>
>
> "onesickpuppy" <rb_images@xxxxxx> wrote in message
> newsFCDFEA1-45FE-4ABB-961C-1EC4C0468686@xxxxxx
Quote:

>> How does one go about "removing" an account??
>> Would I lose any emails, or info??
>>
>> Just lery of removing........and not being secure about retaining
>> all of my info (business related).
>>
>> "Ildhund" wrote:
>>
Quote:

>>> I assume you've tried removing the account, restarting WLMail
>>> and
>>> then adding it back again. I don't know whether installing the
>>> new
>>> version would have been equivalent - a corruption in the account
>>> setup might have migrated with everything else.
>>>
>>> If you look in Help, it tells you that you should contact
>>> Support.
>>> To do this, go to
>>> http://help.live.com/help.aspx?project=wl_mailv2
>>> and click on one of the FAQ entries. At the foot of the next
>>> page,
>>> click on 'Get more help', and on the next page, click on 'Get
>>> support'. Fill in the form and they should get back to you
>>> within a
>>> day or so.
>>> --
>>> Noel
>>>
>>> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>>> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
>>> > I see alot of issues here on this...but still no answers to
>>> > when
>>> > it will get fixed!!
>>> >
>>> > My issue is that on both systems, one with XP Pro, and the
>>> > other
>>> > on Vista Ultimate, I'm unable to use WLM. It gives me this
>>> > error:
>>> >
>>> > Unable to send or receive messages for the Msn (rb_images)
>>> > account. Windows Live Mail can't connect to the Hotmail
>>> > server. To
>>> > send and receive messages in your Hotmail account, go to
>>> > http://hotmail.live.com on the Web, or try
>>> > again later.
>>> >
>>> > Server Error: 5102
>>> > Server Response: Xfs request 'SyncBinary' failed. Response
>>> > code:
>>> > 'Undefined'
>>> > Server:
>>> > 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>>> > Windows Live Mail Error ID: 0x8DE00002
>>> >
>>> > Currently I"m only able to access my email via using MSN home
>>> > page, and then clicking on Hotmail..but that doesn't allow
>>> > anything other than "viewing"...can't sort, etc.
>>> >
>>> > On my XP system, I even downloaded the newest version,
>>> > 14.0.8050.1202, and still get same errors.
>>> >
>>> > HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>>>
>>>
My System SpecsSystem Spec
Old 01-09-2009   #7 (permalink)
Ildhund


 
 

Re: Live mail not working

Good to know it's working again. Thanks for posting back.
--
Noel

"onesickpuppy" <rb_images@xxxxxx> wrote in message
news:999DD8DE-984A-4CDC-9DC0-CB58DF801B64@xxxxxx
Quote:

> Well............thanks to Ildhund....that suggestion worked!!!
>
> I was logged on in my XP system, did the delete and add. It took
> some time
> to download all my messages, but now Live Mail works again on both
> systems!!
>
> Thank you for all your assistance and for solving my problem.
>
> I'll make sure to note to anyone I meet to check this forum out
> for
> solutions to their problems as well.
>
> Again............thanks!!!
>
> "...winston" wrote:
>
Quote:

>> Removal of a pop3 account will remove the **messages, the email
>> account, and all account settings**.
>>
>> Prior to removing a pop3 account in WLM, copy the messages to a
>> user created folder in the Storage Folders or to a folder in
>> Windows Explorer.
>>
>> If you wish to recreate the account later, prior to removal,
>> export the account to an *iaf file, which will allow importing
>> with
>> the prior settings and recreate the account.
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>>
>> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>> newsFCDFEA1-45FE-4ABB-961C-1EC4C0468686@xxxxxx
Quote:

>> > How does one go about "removing" an account??
>> > Would I lose any emails, or info??
>> >
>> > Just lery of removing........and not being secure about
>> > retaining
>> > all of my info (business related).
>> >
>> > "Ildhund" wrote:
>> >
>> >> I assume you've tried removing the account, restarting WLMail
>> >> and
>> >> then adding it back again. I don't know whether installing the
>> >> new
>> >> version would have been equivalent - a corruption in the
>> >> account
>> >> setup might have migrated with everything else.
>> >>
>> >> If you look in Help, it tells you that you should contact
>> >> Support.
>> >> To do this, go to
>> >> http://help.live.com/help.aspx?project=wl_mailv2
>> >> and click on one of the FAQ entries. At the foot of the next
>> >> page,
>> >> click on 'Get more help', and on the next page, click on 'Get
>> >> support'. Fill in the form and they should get back to you
>> >> within a
>> >> day or so.
>> >> --
>> >> Noel
>> >>
>> >> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>> >> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
>> >> > I see alot of issues here on this...but still no answers to
>> >> > when
>> >> > it will get fixed!!
>> >> >
>> >> > My issue is that on both systems, one with XP Pro, and the
>> >> > other
>> >> > on Vista Ultimate, I'm unable to use WLM. It gives me this
>> >> > error:
>> >> >
>> >> > Unable to send or receive messages for the Msn (rb_images)
>> >> > account. Windows Live Mail can't connect to the Hotmail
>> >> > server. To
>> >> > send and receive messages in your Hotmail account, go to
>> >> > http://hotmail.live.com on the Web, or try
>> >> > again later.
>> >> >
>> >> > Server Error: 5102
>> >> > Server Response: Xfs request 'SyncBinary' failed. Response
>> >> > code:
>> >> > 'Undefined'
>> >> > Server:
>> >> > 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>> >> > Windows Live Mail Error ID: 0x8DE00002
>> >> >
>> >> > Currently I"m only able to access my email via using MSN
>> >> > home
>> >> > page, and then clicking on Hotmail..but that doesn't allow
>> >> > anything other than "viewing"...can't sort, etc.
>> >> >
>> >> > On my XP system, I even downloaded the newest version,
>> >> > 14.0.8050.1202, and still get same errors.
>> >> >
>> >> > HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>> >>
>> >>
>>
My System SpecsSystem Spec
Old 01-10-2009   #8 (permalink)
...winston


 
 

Re: Live mail not working

Thanks...missed it...appreciate the correction.

--
...winston
ms-mvp mail


"Ildhund" <jnllb@xxxxxx> wrote in message news:u3vsCircJHA.4684@xxxxxx
Quote:

> This was an MSN account...
> --
> Noel
>
> "...winston" <winstonmvp@xxxxxx> wrote in message news:uL8IPrpcJHA.4412@xxxxxx
Quote:

>> Removal of a pop3 account will remove the **messages, the email account, and all account settings**.
>>
>> Prior to removing a pop3 account in WLM, copy the messages to a user created folder in the Storage Folders or to a folder in
>> Windows Explorer.
>>
>> If you wish to recreate the account later, prior to removal, export the account to an *iaf file, which will allow importing with
>> the prior settings and recreate the account.
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>>
>> "onesickpuppy" <rb_images@xxxxxx> wrote in message newsFCDFEA1-45FE-4ABB-961C-1EC4C0468686@xxxxxx
Quote:

>>> How does one go about "removing" an account??
>>> Would I lose any emails, or info??
>>>
>>> Just lery of removing........and not being secure about retaining
>>> all of my info (business related).
>>>
>>> "Ildhund" wrote:
>>>
>>>> I assume you've tried removing the account, restarting WLMail and
>>>> then adding it back again. I don't know whether installing the new
>>>> version would have been equivalent - a corruption in the account
>>>> setup might have migrated with everything else.
>>>>
>>>> If you look in Help, it tells you that you should contact Support.
>>>> To do this, go to
>>>> http://help.live.com/help.aspx?project=wl_mailv2
>>>> and click on one of the FAQ entries. At the foot of the next page,
>>>> click on 'Get more help', and on the next page, click on 'Get
>>>> support'. Fill in the form and they should get back to you within a
>>>> day or so.
>>>> --
>>>> Noel
>>>>
>>>> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>>>> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
>>>> > I see alot of issues here on this...but still no answers to when
>>>> > it will get fixed!!
>>>> >
>>>> > My issue is that on both systems, one with XP Pro, and the other
>>>> > on Vista Ultimate, I'm unable to use WLM. It gives me this error:
>>>> >
>>>> > Unable to send or receive messages for the Msn (rb_images)
>>>> > account. Windows Live Mail can't connect to the Hotmail server. To
>>>> > send and receive messages in your Hotmail account, go to
>>>> > http://hotmail.live.com on the Web, or try
>>>> > again later.
>>>> >
>>>> > Server Error: 5102
>>>> > Server Response: Xfs request 'SyncBinary' failed. Response code:
>>>> > 'Undefined'
>>>> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>>>> > Windows Live Mail Error ID: 0x8DE00002
>>>> >
>>>> > Currently I"m only able to access my email via using MSN home
>>>> > page, and then clicking on Hotmail..but that doesn't allow
>>>> > anything other than "viewing"...can't sort, etc.
>>>> >
>>>> > On my XP system, I even downloaded the newest version,
>>>> > 14.0.8050.1202, and still get same errors.
>>>> >
>>>> > HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>>>>
>>>>
My System SpecsSystem Spec
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