Windows Vista Forums

Links in WLM get 'wlmailhtml...' prefix added and then don't work

  1. #1


    pg5555 Guest

    Links in WLM get 'wlmailhtml...' prefix added and then don't work

    I'm running Windows Live Mail in POP mode on my XP computer. Links in some
    incoming emails do not work. The source code of the original email might
    contain a link URL of say "https://www.citigroupgeo.com/pdf/ANMCALL.pdf", but
    if I hover my mouse over the link the status line at the bottom of the WLM
    screen displays
    "wlmailhtml:{F6911BF2-0D36-4C65-81EF-1993AFF4FE2E}mid://00000050/!x-usc:https://www.citigroupgeo.com/pdf/ANMCALL.pdf"
    (without the double-quotes). If I click the link, IE7 opens, displaying the
    latter of these URLs in its address bar, and showing below "The address is
    not valid".

    Why is WLM adding the "wlmailhtml (etc)" prefix onto the original URL? Is
    seems to be related to the fact that the original URL is a secure one
    (https). How can I prevent this happening, so that such links in incoming
    emails work OK? The only workaround I've been able to discover is to
    manually remove the prefix within IE7's address bar each time. Prior to
    switching to WLM a couple of weeks ago, I used OE6 and never had this problem
    with links in emails from the same source.

    Thanks in advance for any suggestions.

      My System SpecsSystem Spec

  2. #2


    Ron Sommer Guest

    Re: Links in WLM get 'wlmailhtml...' prefix added and then don't work

    The link worked for me. Australia/NZ Investment Daily
    Try viewing the email as plain text.
    Tools, Options, Read tab, check Read all messages as plain text.
    Post the html code for the link.
    --
    Ronald Sommer

    "pg5555" <pg5555@xxxxxx> wrote in message
    news:FA46D602-95FC-4E14-A4A5-83D81C78592E@xxxxxx

    > I'm running Windows Live Mail in POP mode on my XP computer. Links in
    > some
    > incoming emails do not work. The source code of the original email might
    > contain a link URL of say "https://www.citigroupgeo.com/pdf/ANMCALL.pdf",
    > but
    > if I hover my mouse over the link the status line at the bottom of the WLM
    > screen displays
    > "wlmailhtml:{F6911BF2-0D36-4C65-81EF-1993AFF4FE2E}mid://00000050/!x-usc:https://www.citigroupgeo.com/pdf/ANMCALL.pdf"
    > (without the double-quotes). If I click the link, IE7 opens, displaying
    > the
    > latter of these URLs in its address bar, and showing below "The address is
    > not valid".
    >
    > Why is WLM adding the "wlmailhtml (etc)" prefix onto the original URL? Is
    > seems to be related to the fact that the original URL is a secure one
    > (https). How can I prevent this happening, so that such links in incoming
    > emails work OK? The only workaround I've been able to discover is to
    > manually remove the prefix within IE7's address bar each time. Prior to
    > switching to WLM a couple of weeks ago, I used OE6 and never had this
    > problem
    > with links in emails from the same source.
    >
    > Thanks in advance for any suggestions.

      My System SpecsSystem Spec

  3. #3


    pg5555 Guest

    Re: Links in WLM get 'wlmailhtml...' prefix added and then don't w

    Thanks for your feedback Ron. Do you mean that the short link worked for
    you, or that the long link (ie. wlmailhtml...) which WLM forces upon me
    worked for you? My problem is that I can't seem to avoid WLM sending me to
    the long link, which never works for me.

    One further clue is that I only have this problem when reading the original
    email in WLM. If I save the message via File>SaveAs>*.eml, and then open the
    message just by double-clicking it in Windows Explorer, it displays fine and
    the links work perfectly. Mysterious.

    The HTML from the message source is:
    PDF version on GEO <https://www.citigroupgeo.com/pdf/ANMCALL.pdf>
    which of course works fine. But that's not what WLM normally sends me to,
    instead sending me to the "wlmailhtml..." version of the link.

    Later in the message source I found the following. I'm not HTML-literate,
    so I'm not sure why this next bit of code seems to exist in addition to the
    above bit.

    <TD
    style="BORDER-RIGHT: #d4d0c8; PADDING-RIGHT: 5.4pt; BORDER-TOP: #d4d0c8;
    PADDING-LEFT: 5.4pt; BACKGROUND: white; PADDING-BOTTOM: 2.85pt; BORDER-LEFT:
    #d4d0c8; WIDTH: 422.55pt; PADDING-TOP: 5.65pt; BORDER-BOTTOM: #d4d0c8"
    width=563 bgColor=white>
    <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B
    style="mso-bidi-font-weight: normal"><FONT face="Arial Narrow"
    color=#5f5f5f><SPAN
    style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: #5f5f5f;
    FONT-FAMILY: 'Arial Narrow'; mso-bidi-font-family: Arial;
    mso-bidi-font-weight: normal">Click
    hyperlink to view on GEO<SPAN
    style="mso-tab-count:
    6">
    </SPAN></SPAN></FONT></B><A
    title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    href="https://www.citigroupgeo.com/pdf/ANMCALL.pdf"><B
    title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    style="mso-bidi-font-weight: normal"><FONT
    title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf face="Arial Narrow"
    size=2><SPAN title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    style="FONT-WEIGHT: bold; FONT-FAMILY: 'Arial Narrow';
    mso-bidi-font-family: Arial; mso-bidi-font-weight: normal">PDF
    version on GEO</SPAN></FONT></B></A><B
    style="mso-bidi-font-weight: normal"><FONT face="Arial Narrow"
    color=white
    size=5><SPAN
    style="FONT-WEIGHT: bold; FONT-SIZE: 16pt; COLOR: white; FONT-FAMILY:
    'Arial Narrow'; mso-bidi-font-weight:
    normal"><o></o></SPAN></FONT></B></P></TD></TR>

    Regards
    Peter G.


    "Ron Sommer" wrote:

    > The link worked for me. Australia/NZ Investment Daily
    > Try viewing the email as plain text.
    > Tools, Options, Read tab, check Read all messages as plain text.
    > Post the html code for the link.
    > --
    > Ronald Sommer

      My System SpecsSystem Spec

  4. #4


    Ron Sommer Guest

    Re: Links in WLM get 'wlmailhtml...' prefix added and then don't w

    The short link worked.
    The html code seems excessive. I don't know if the code is correct.
    Did you try viewing the email in plain text?
    --
    Ronald Sommer

    "pg5555" <pg5555@xxxxxx> wrote in message
    news:C2EEA3B6-4873-4C76-B844-E275833C4A7A@xxxxxx

    > Thanks for your feedback Ron. Do you mean that the short link worked for
    > you, or that the long link (ie. wlmailhtml...) which WLM forces upon me
    > worked for you? My problem is that I can't seem to avoid WLM sending me
    > to
    > the long link, which never works for me.
    >
    > One further clue is that I only have this problem when reading the
    > original
    > email in WLM. If I save the message via File>SaveAs>*.eml, and then open
    > the
    > message just by double-clicking it in Windows Explorer, it displays fine
    > and
    > the links work perfectly. Mysterious.
    >
    > The HTML from the message source is:
    > PDF version on GEO <https://www.citigroupgeo.com/pdf/ANMCALL.pdf>
    > which of course works fine. But that's not what WLM normally sends me to,
    > instead sending me to the "wlmailhtml..." version of the link.
    >
    > Later in the message source I found the following. I'm not HTML-literate,
    > so I'm not sure why this next bit of code seems to exist in addition to
    > the
    > above bit.
    >
    > <TD
    > style="BORDER-RIGHT: #d4d0c8; PADDING-RIGHT: 5.4pt; BORDER-TOP:
    > #d4d0c8;
    > PADDING-LEFT: 5.4pt; BACKGROUND: white; PADDING-BOTTOM: 2.85pt;
    > BORDER-LEFT:
    > #d4d0c8; WIDTH: 422.55pt; PADDING-TOP: 5.65pt; BORDER-BOTTOM: #d4d0c8"
    > width=563 bgColor=white>
    > <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B
    > style="mso-bidi-font-weight: normal"><FONT face="Arial Narrow"
    > color=#5f5f5f><SPAN
    > style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: #5f5f5f;
    > FONT-FAMILY: 'Arial Narrow'; mso-bidi-font-family: Arial;
    > mso-bidi-font-weight: normal">Click
    > hyperlink to view on GEO<SPAN
    > style="mso-tab-count:
    > 6">
    > </SPAN></SPAN></FONT></B><A
    > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > href="https://www.citigroupgeo.com/pdf/ANMCALL.pdf"><B
    > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > style="mso-bidi-font-weight: normal"><FONT
    > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf face="Arial
    > Narrow"
    > size=2><SPAN title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > style="FONT-WEIGHT: bold; FONT-FAMILY: 'Arial Narrow';
    > mso-bidi-font-family: Arial; mso-bidi-font-weight: normal">PDF
    > version on GEO</SPAN></FONT></B></A><B
    > style="mso-bidi-font-weight: normal"><FONT face="Arial Narrow"
    > color=white
    > size=5><SPAN
    > style="FONT-WEIGHT: bold; FONT-SIZE: 16pt; COLOR: white; FONT-FAMILY:
    > 'Arial Narrow'; mso-bidi-font-weight:
    > normal"><o></o></SPAN></FONT></B></P></TD></TR>
    >
    > Regards
    > Peter G.
    >
    >
    > "Ron Sommer" wrote:
    >

    >> The link worked for me. Australia/NZ Investment Daily
    >> Try viewing the email as plain text.
    >> Tools, Options, Read tab, check Read all messages as plain text.
    >> Post the html code for the link.
    >> --
    >> Ronald Sommer

      My System SpecsSystem Spec

  5. #5


    Robert Aldwinckle Guest

    Re: Links in WLM get 'wlmailhtml...' prefix added and then don't w



    "pg5555" <pg5555@xxxxxx> wrote in message news:C2EEA3B6-4873-4C76-B844-E275833C4A7A@xxxxxx

    > The HTML from the message source is:
    > PDF version on GEO <https://www.citigroupgeo.com/pdf/ANMCALL.pdf>
    > which of course works fine. But that's not what WLM normally sends me to,
    > instead sending me to the "wlmailhtml..." version of the link.

    Please be clearer about what you are seeing as anchor text.
    Also, if you are seeing a URL as the anchor text have you tried
    just selecting it (e.g. by dragging your mouse over it or by click,
    Shift-,click) and copying that and then pasting the result into an
    IE Address bar?


    >
    > Later in the message source I found the following. I'm not HTML-literate,
    > so I'm not sure why this next bit of code seems to exist in addition to the
    > above bit.

    Let's break out the anchor tag from your source:


    <A

    > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > href="https://www.citigroupgeo.com/pdf/ANMCALL.pdf"><B
    > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > style="mso-bidi-font-weight: normal"><FONT
    > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf face="Arial Narrow"
    > size=2><SPAN title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > style="FONT-WEIGHT: bold; FONT-FAMILY: 'Arial Narrow';
    > mso-bidi-font-family: Arial; mso-bidi-font-weight: normal">PDF
    > version on GEO</SPAN></FONT></B></A>

    I can see why the parser would get confused by this.
    Where is the anchor text? I think the idea may be to ignore
    all those title= attributes, somehow interpret the enclosed FONT tag
    and display only "PDF version on GEO" as anchor text,
    then using the href= URL as the actual location both to be opened
    and shown in the Status bar when the mouse points to the anchor text
    or a reader gives it keyboard focus (e.g. by tabbing to it).

    BTW this is an example of why it was a deficiency for WLMail
    to abandon OE's three panes for HTML composition.
    E.g. in OE what you could do in this situation is press Ctrl-r
    to start an E-mail reply to this (assuming E-mail implies HTML
    sending format). That would appear in the Edit pane.
    Then you would switch to the Source pane, find the offending
    broken link and repair it. Then you would switch to the Preview pane
    and actually use your repaired link. None of that is possible in WLMail.
    Instead the best you might be able to do with Live products is perhaps
    copy your E-mail to Live Writer and use the equivalent functionality
    that it provides.


    HTH

    Robert Aldwinckle
    ---



      My System SpecsSystem Spec

  6. #6


    pg5555 Guest

    Re: Links in WLM get 'wlmailhtml...' prefix added and then don't w

    Hi Robert

    The visible anchor text is just "PDF version on GEO", so the URL appears
    only in WLM's status line (when I hover the mouse over the anchor text).

    As I said in an earlier reply, I think I'll give up on this issue - it only
    seems to affect messages from one source and I assume that their email
    generator software must have some issues, which you have already implied in
    your comment about the parser potentially getting confused by the HTML
    they've generated.

    Thanks for your help.

    Regards
    Peter G.




    "Robert Aldwinckle" wrote:

    >
    >
    > "pg5555" <pg5555@xxxxxx> wrote in message news:C2EEA3B6-4873-4C76-B844-E275833C4A7A@xxxxxx
    >

    > > The HTML from the message source is:
    > > PDF version on GEO <https://www.citigroupgeo.com/pdf/ANMCALL.pdf>
    > > which of course works fine. But that's not what WLM normally sends me to,
    > > instead sending me to the "wlmailhtml..." version of the link.
    >
    >
    > Please be clearer about what you are seeing as anchor text.
    > Also, if you are seeing a URL as the anchor text have you tried
    > just selecting it (e.g. by dragging your mouse over it or by click,
    > Shift-,click) and copying that and then pasting the result into an
    > IE Address bar?
    >
    >

    > >
    > > Later in the message source I found the following. I'm not HTML-literate,
    > > so I'm not sure why this next bit of code seems to exist in addition to the
    > > above bit.
    >
    >
    > Let's break out the anchor tag from your source:
    >
    >
    > <A

    > > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > > href="https://www.citigroupgeo.com/pdf/ANMCALL.pdf"><B
    > > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > > style="mso-bidi-font-weight: normal"><FONT
    > > title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf face="Arial Narrow"
    > > size=2><SPAN title=https://www.citigroupgeo.com/pdf/ANMCALL.pdf
    > > style="FONT-WEIGHT: bold; FONT-FAMILY: 'Arial Narrow';
    > > mso-bidi-font-family: Arial; mso-bidi-font-weight: normal">PDF
    > > version on GEO</SPAN></FONT></B></A>
    >
    >
    > I can see why the parser would get confused by this.
    > Where is the anchor text? I think the idea may be to ignore
    > all those title= attributes, somehow interpret the enclosed FONT tag
    > and display only "PDF version on GEO" as anchor text,
    > then using the href= URL as the actual location both to be opened
    > and shown in the Status bar when the mouse points to the anchor text
    > or a reader gives it keyboard focus (e.g. by tabbing to it).
    >
    > BTW this is an example of why it was a deficiency for WLMail
    > to abandon OE's three panes for HTML composition.
    > E.g. in OE what you could do in this situation is press Ctrl-r
    > to start an E-mail reply to this (assuming E-mail implies HTML
    > sending format). That would appear in the Edit pane.
    > Then you would switch to the Source pane, find the offending
    > broken link and repair it. Then you would switch to the Preview pane
    > and actually use your repaired link. None of that is possible in WLMail.
    > Instead the best you might be able to do with Live products is perhaps
    > copy your E-mail to Live Writer and use the equivalent functionality
    > that it provides.
    >
    >
    > HTH
    >
    > Robert Aldwinckle
    > ---
    >
    >

      My System SpecsSystem Spec


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