After a PC crash and system reinstallation, I have restored messages from Live Mail using the "Import" facility. I had previously backed up all messages by way of "Export". Virtually all of my messages have restored perfectly apart from one folder in the Storage Folders section. Although title details of all messages in this folder arrive on screen when the folder is opened, I cannot open any individual message and get the message: "There was an error opening this page" - "An error has occurred". No code is given. The messsages are clearly there, but I cannot open them. Any ideas on how I can open these messages please?

Did you move the folders out of the 'Imported Folder' folder?

Did you start moving messages out of the 'Imported Folder' folder before WLMail had finished indexing them there?

In any case, it appears that the database has failed to index the messages correctly.

I suggest that you delete the folder and re-import it.

--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 14.0.8050.1202)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"gas1126" <guest@xxxxxx-email.com> wrote in message news:60e831ae91c04f5513263096c1fab4ff@xxxxxx-gateway.com...

>
> After a PC crash and system reinstallation, I have restored messages
> from Live Mail using the "Import" facility. I had previously backed up
> all messages by way of "Export". Virtually all of my messages have
> restored perfectly apart from one folder in the Storage Folders section.
> Although title details of all messages in this folder arrive on screen
> when the folder is opened, I cannot open any individual message and get
> the message: "There was an error opening this page" - "An error has
> occurred". No code is given. The messsages are clearly there, but I
> cannot open them. Any ideas on how I can open these messages please?
>
> --
> gas1126

"gas1126" <guest@xxxxxx-email.com> wrote in message
news:60e831ae91c04f5513263096c1fab4ff@xxxxxx-gateway.com...

>
> After a PC crash and system reinstallation, I have restored
> messages from Live Mail using the "Import" facility. I had
> previously backed up all messages by way of "Export". Virtually
> all of my messages have restored perfectly apart from one folder
> in the Storage Folders section. Although title details of all
> messages in this folder arrive on screen when the folder is
> opened, I cannot open any individual message and get the message:
> "There was an error opening this page" - "An error has occurred".
> No code is given. The messsages are clearly there, but I cannot
> open them. Any ideas on how I can open these messages please?

The message bodies are probably somewhere other than where the
database thinks they are. Try compacting the database - this should
reunite the records in the database with the messages actually
present. At Options > Advanced > Maintenance, select 'Compact the
database on shutdown every n runs' and change n to 1. OK out of
that, then File > Work offline and File > Exit. Answer Yes to the
dialogue about recovering unused disk space and wait for the
compaction to finish. Restart WLMail and hunt for those messages
again.
--
Noel