Windows Vista Forums

Self Created Storage Folders have Vanished

  1. #1


    Debbie4121 Guest

    Self Created Storage Folders have Vanished

    I have been using Windows Live Mail with no problems. I had created several
    folders in the Storage Folders section, and was using these to store old
    e-mails sorted by subject. I notice this morning that although the Storage
    Folders section still there, the folders I have created have disappeared.
    Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
    something new, and can I get my data back?

    Thanks

    Debbie

      My System SpecsSystem Spec

  2. #2


    Peter.R Guest

    Re: Self Created Storage Folders have Vanished


    Look for your missing folders/messages within WLMail's Message Store* under the folder called 'Storage Folders'.

    *The path to Windows Live Mail's Message Store folder in its default location, involves a hidden folder, so ensure that "Show hidden files and folders" is checked under Folder Options in Windows Explorer...

    The default location of Windows Live Mail's Message Store folder is:

    Vista & 7: %localappdata%\Microsoft\Windows Live Mail
    (C:\Users\<User_Name>\AppData\Local\Microsoft\Windows Live Mail)

    XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
    (C:\Documents and Settings\<User_Name>\Local Settings\Application Data\Microsoft\Windows Live Mail)

    --
    Cheers,
    Peter.R
    (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

    "Debbie4121" <Debbie4121@xxxxxx> wrote in message news:98398FE3-C3A6-4F84-B8EC-F0703DD428BA@xxxxxx


    > I have been using Windows Live Mail with no problems. I had created several
    > folders in the Storage Folders section, and was using these to store old
    > e-mails sorted by subject. I notice this morning that although the Storage
    > Folders section still there, the folders I have created have disappeared.
    > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
    > something new, and can I get my data back?
    >
    > Thanks
    >
    > Debbie

      My System SpecsSystem Spec

  3. #3


    Join Date : Jan 2009
    Posts : 3
    Vista Home Premium 64 bit
    Local Time: 09:03


     

    Re: Self Created Storage Folders have Vanished

    I was able to find the storage folders, however with the latest Live update I am getting live hotmail instead of live mail. This does not make me happy. Is there a way to go back??? Thank you.

      My System SpecsSystem Spec

  4. #4


    Peter.R Guest

    Re: Self Created Storage Folders have Vanished

    Are you the OP?

    What Operating System are you using?

    What version of WLMail do you have (Help->About Microsoft Windows Live Mail)?

    I am not sure what you mean by "I am getting live hotmail instead of live mail"...

    Are you talking about the default for e-mail links and such?

    To set Windows Live Mail as default:

    Ensure Windows Live Mail is set as the default e-mail program in all the relevant places as follows:

    Firstly, Microsoft Outlook can silently steal some of the the e-mail defaults when you open it, so if you have Outlook installed, uncheck the option: "Make Outlook the default program for E-mail, Contacts, and Calendar" at Tools->Options...->Other [tab] in Outlook. It may also reset itself as the default e-mail handler after an update.

    In Vista, apart from making WLMail the default Mail and News handler at WLMail's Tools->options...->General [tab], also set all its defaults through: Start Orb->Control Panel->Internet Options->Programs [tab]->Set programs [button]->Set your default programs->Windows Live Mail, and Windows Live Mail (news).

    Also, follow that up by going to: Start Orb->Control Panel->Internet Options->Programs [tab]->Set programs [button]->Set program access and computer defaults->Custom, and check "Windows Live Mail" under "Choose a default e-mail program :"

    In XP, apart from making Windows Live Mail the default Mail handler at WLMail's Tools->options...->General [tab], also ensure it is set as the default E-mail program through: Start->Control Panel->Internet Options->Programs [tab].

    Then go to: Start->Set Program Access and Defaults->Custom, and check "Windows Live Mail" under "Choose a default e-mail program :"

    If these actions fail to reset WLMail to the default e-mail handler, then change the default to some other e-mail program (E.g. Outlook Express/Windows Mail), then go back and change it to WLMail again.

    --
    Cheers,
    Peter.R
    (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

    "syrettj" <guest@xxxxxx-email.com> wrote in message news:dcd29b6fd8cb692252b7543b80e77d15@xxxxxx-gateway.com...

    >
    > I was able to find the storage folders, however with the latest Live
    > update I am getting live hotmail instead of live mail. This does not
    > make me happy. Is there a way to go back??? Thank you.
    >
    > --
    > syrettj

      My System SpecsSystem Spec

  5. #5


    ...winston Guest

    Re: Self Created Storage Folders have Vanished

    ????
    Go back to what ?

    Windows Live Mail is a stand-alone email client

    Windows Live Hotmail is the web interface ?

    --
    ...winston
    ms-mvp mail

    "syrettj" <guest@xxxxxx-email.com> wrote in message news:dcd29b6fd8cb692252b7543b80e77d15@xxxxxx-gateway.com...

    >
    > I was able to find the storage folders, however with the latest Live
    > update I am getting live hotmail instead of live mail. This does not
    > make me happy. Is there a way to go back??? Thank you.
    >
    >
    > --
    > syrettj

      My System SpecsSystem Spec

  6. #6


    faxermsn Guest

    Re: Self Created Storage Folders have Vanished

    Thanks for the file paths! My hard drive is getting ready to kick the bucket
    and I needed to back up my the Storage Folder. GOT IT!!

    And who in the heck designs an email system with hidden folders as part of
    the back-up process?

    Thanks again!

    martin



    "Peter.R" wrote:

    >
    > Look for your missing folders/messages within WLMail's Message Store* under the folder called 'Storage Folders'.
    >
    > *The path to Windows Live Mail's Message Store folder in its default location, involves a hidden folder, so ensure that "Show hidden files and folders" is checked under Folder Options in Windows Explorer...
    >
    > The default location of Windows Live Mail's Message Store folder is:
    >
    > Vista & 7: %localappdata%\Microsoft\Windows Live Mail
    > (C:\Users\<User_Name>\AppData\Local\Microsoft\Windows Live Mail)
    >
    > XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
    > (C:\Documents and Settings\<User_Name>\Local Settings\Application Data\Microsoft\Windows Live Mail)
    >
    > --
    > Cheers,
    > Peter.R
    > (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    > "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    >
    > "Debbie4121" <Debbie4121@xxxxxx> wrote in message news:98398FE3-C3A6-4F84-B8EC-F0703DD428BA@xxxxxx
    >

    > > I have been using Windows Live Mail with no problems. I had created several
    > > folders in the Storage Folders section, and was using these to store old
    > > e-mails sorted by subject. I notice this morning that although the Storage
    > > Folders section still there, the folders I have created have disappeared.
    > > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
    > > something new, and can I get my data back?
    > >
    > > Thanks
    > >
    > > Debbie

      My System SpecsSystem Spec

  7. #7


    Peter.R Guest

    Re: Self Created Storage Folders have Vanished

    You're welcome Martin.

    --
    Cheers,
    Peter.R
    (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

    "faxermsn" <faxermsn@xxxxxx> wrote in message news:FD50D19E-A6C9-4BDE-A8FE-0D8C84A35116@xxxxxx


    > Thanks for the file paths! My hard drive is getting ready to kick the bucket
    > and I needed to back up my the Storage Folder. GOT IT!!
    >
    > And who in the heck designs an email system with hidden folders as part of
    > the back-up process?
    >
    > Thanks again!
    > martin
    >
    > "Peter.R" wrote:

    >>
    >> Look for your missing folders/messages within WLMail's Message Store* under the folder called 'Storage Folders'.
    >>
    >> *The path to Windows Live Mail's Message Store folder in its default location, involves a hidden folder, so ensure that "Show hidden files and folders" is checked under Folder Options in Windows Explorer...
    >>
    >> The default location of Windows Live Mail's Message Store folder is:
    >>
    >> Vista & 7: %localappdata%\Microsoft\Windows Live Mail
    >> (C:\Users\<User_Name>\AppData\Local\Microsoft\Windows Live Mail)
    >>
    >> XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
    >> (C:\Documents and Settings\<User_Name>\Local Settings\Application Data\Microsoft\Windows Live Mail)
    >>
    >> --
    >> Cheers,
    >> Peter.R
    >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    >>
    >> "Debbie4121" <Debbie4121@xxxxxx> wrote in message news:98398FE3-C3A6-4F84-B8EC-F0703DD428BA@xxxxxx
    >>

    >> > I have been using Windows Live Mail with no problems. I had created several
    >> > folders in the Storage Folders section, and was using these to store old
    >> > e-mails sorted by subject. I notice this morning that although the Storage
    >> > Folders section still there, the folders I have created have disappeared.
    >> > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
    >> > something new, and can I get my data back?
    >> >
    >> > Thanks
    >> >
    >> > Debbie

      My System SpecsSystem Spec

  8. #8


    ...winston Guest

    Re: Self Created Storage Folders have Vanished

    If you hard drive is failing..you should consider backing up the Contacts database for the default account if you are not using a
    Live ID.

    --
    ...winston
    ms-mvp mail

    "faxermsn" <faxermsn@xxxxxx> wrote in message news:FD50D19E-A6C9-4BDE-A8FE-0D8C84A35116@xxxxxx

    > Thanks for the file paths! My hard drive is getting ready to kick the bucket
    > and I needed to back up my the Storage Folder. GOT IT!!
    >
    > And who in the heck designs an email system with hidden folders as part of
    > the back-up process?
    >
    > Thanks again!
    >
    > martin
    >
    >
    >
    > "Peter.R" wrote:
    >

    >>
    >> Look for your missing folders/messages within WLMail's Message Store* under the folder called 'Storage Folders'.
    >>
    >> *The path to Windows Live Mail's Message Store folder in its default location, involves a hidden folder, so ensure that "Show
    >> hidden files and folders" is checked under Folder Options in Windows Explorer...
    >>
    >> The default location of Windows Live Mail's Message Store folder is:
    >>
    >> Vista & 7: %localappdata%\Microsoft\Windows Live Mail
    >> (C:\Users\<User_Name>\AppData\Local\Microsoft\Windows Live Mail)
    >>
    >> XP: %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Mail
    >> (C:\Documents and Settings\<User_Name>\Local Settings\Application Data\Microsoft\Windows Live Mail)
    >>
    >> --
    >> Cheers,
    >> Peter.R
    >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    >>
    >> "Debbie4121" <Debbie4121@xxxxxx> wrote in message news:98398FE3-C3A6-4F84-B8EC-F0703DD428BA@xxxxxx
    >>

    >> > I have been using Windows Live Mail with no problems. I had created several
    >> > folders in the Storage Folders section, and was using these to store old
    >> > e-mails sorted by subject. I notice this morning that although the Storage
    >> > Folders section still there, the folders I have created have disappeared.
    >> > Only the Drafts, Sent and Deleted Items sub-folders remain. Is this
    >> > something new, and can I get my data back?
    >> >
    >> > Thanks
    >> >
    >> > Debbie

      My System SpecsSystem Spec

Self Created Storage Folders have Vanished

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