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03-01-2009
| #1 (permalink) |
| | I cannot read my mail? hello, does anyone know why i can not read any messages from my live mail, I can read the subjects but not the mail.. |
My System Specs |
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03-02-2009
| #2 (permalink) |
| | RE: I cannot read my mail? hello, i am having the exact some problem...surely someone knows? iv rang microsoft and they dont know. "BermyGee" wrote: Quote: > hello, does anyone know why i can not read any messages from my live mail, I > can read the subjects but not the mail.. |
| My System Specs |
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03-02-2009
| #3 (permalink) |
| | Re: I cannot read my mail? You both need to elaborate... 1) What is your Operating System? 2) What version of WLMail are you using? 3) What happens when you open a message? Do you get an error message? 4) Is this problem with *all* messages, or just some? 5) What antivirus program are you using, and is it set to scan incoming/outgoing e-mails? -- Cheers, Peter.R (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare "laurajo" <laurajo@xxxxxx> wrote in message news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx Quote: > hello, i am having the exact some problem...surely someone knows? iv rang > microsoft and they dont know. > > "BermyGee" wrote: > Quote: >> hello, does anyone know why i can not read any messages from my live mail, I >> can read the subjects but not the mail.. |
| My System Specs |
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03-02-2009
| #4 (permalink) |
| | Re: I cannot read my mail? 1. iv got VISTA home basic 2. not sure what version it is, only downloaded it today...2.3.09 3. i dont get an error message just the header and blank email. it has my pointerarrow with the 'waiting' circle, doesnt eventuate into anything. 4. is with all messages 5. iv got McAfee Anti Virus, yes is set to scan incoming/outgoing emails thanks "Peter.R" wrote: Quote: > You both need to elaborate... > > 1) What is your Operating System? > > 2) What version of WLMail are you using? > > 3) What happens when you open a message? Do you get an error message? > > 4) Is this problem with *all* messages, or just some? > > 5) What antivirus program are you using, and is it set to scan incoming/outgoing e-mails? > > -- > Cheers, > Peter.R > (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) > "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare > > "laurajo" <laurajo@xxxxxx> wrote in message news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx > Quote: > > hello, i am having the exact some problem...surely someone knows? iv rang > > microsoft and they dont know. > > > > "BermyGee" wrote: > > Quote: > >> hello, does anyone know why i can not read any messages from my live mail, I > >> can read the subjects but not the mail. |
| My System Specs |
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03-02-2009
| #5 (permalink) |
| | Re: I cannot read my mail? Re #2, that can't be the correct version. As in most Windows programs, click on Help, About, which will then display the version number. -- Gary VanderMolen, MS-MVP (Mail) "laurajo" <laurajo@xxxxxx> wrote in message news:1E6050E3-B08B-4910-95E9-F4848D8364CF@xxxxxx Quote: > 1. iv got VISTA home basic > 2. not sure what version it is, only downloaded it today...2.3.09 > 3. i dont get an error message just the header and blank email. it has my > pointerarrow with the 'waiting' circle, doesnt eventuate into anything. > 4. is with all messages > 5. iv got McAfee Anti Virus, yes is set to scan incoming/outgoing emails > thanks > > "Peter.R" wrote: > Quote: >> You both need to elaborate... >> >> 1) What is your Operating System? >> >> 2) What version of WLMail are you using? >> >> 3) What happens when you open a message? Do you get an error message? >> >> 4) Is this problem with *all* messages, or just some? >> >> 5) What antivirus program are you using, and is it set to scan incoming/outgoing e-mails? >> >> -- >> Cheers, >> Peter.R >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare >> >> "laurajo" <laurajo@xxxxxx> wrote in message news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx >> Quote: >> > hello, i am having the exact some problem...surely someone knows? iv rang >> > microsoft and they dont know. >> > >> > "BermyGee" wrote: >> > >> >> hello, does anyone know why i can not read any messages from my live mail, I >> >> can read the subjects but not the mail. |
| My System Specs |
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03-02-2009
| #6 (permalink) |
| | Re: I cannot read my mail? 2.3.09 is today, 2nd of March 2009. -- Ronald Sommer "Gary VanderMolen" <gary@xxxxxx> wrote in message news:O2xRov3mJHA.4412@xxxxxx Quote: > Re #2, that can't be the correct version. > As in most Windows programs, click on Help, About, which will then > display the version number. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "laurajo" <laurajo@xxxxxx> wrote in message > news:1E6050E3-B08B-4910-95E9-F4848D8364CF@xxxxxx Quote: >> 1. iv got VISTA home basic >> 2. not sure what version it is, only downloaded it today...2.3.09 >> 3. i dont get an error message just the header and blank email. it has my >> pointerarrow with the 'waiting' circle, doesnt eventuate into anything. >> 4. is with all messages >> 5. iv got McAfee Anti Virus, yes is set to scan incoming/outgoing emails >> thanks >> >> "Peter.R" wrote: >> Quote: >>> You both need to elaborate... >>> >>> 1) What is your Operating System? >>> >>> 2) What version of WLMail are you using? >>> >>> 3) What happens when you open a message? Do you get an error message? >>> >>> 4) Is this problem with *all* messages, or just some? >>> >>> 5) What antivirus program are you using, and is it set to scan >>> incoming/outgoing e-mails? >>> >>> -- >>> Cheers, >>> Peter.R >>> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) >>> "There are more things in Heaven and earth, Horatio, than are dreamt of >>> in your philosophy." - Shakespeare >>> >>> "laurajo" <laurajo@xxxxxx> wrote in message >>> news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx >>> >>> > hello, i am having the exact some problem...surely someone knows? iv >>> > rang >>> > microsoft and they dont know. >>> > >>> > "BermyGee" wrote: >>> > >>> >> hello, does anyone know why i can not read any messages from my live >>> >> mail, I >>> >> can read the subjects but not the mail. |
| My System Specs |
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03-02-2009
| #7 (permalink) |
| | Re: I cannot read my mail? yes, thats what i meant i downloaded it on 2nd march 09...lol. just checked and it is version 2009... so its the newest one "Ron Sommer" wrote: Quote: > 2.3.09 is today, 2nd of March 2009. > -- > Ronald Sommer > > "Gary VanderMolen" <gary@xxxxxx> wrote in message > news:O2xRov3mJHA.4412@xxxxxx Quote: > > Re #2, that can't be the correct version. > > As in most Windows programs, click on Help, About, which will then > > display the version number. > > > > -- > > Gary VanderMolen, MS-MVP (Mail) > > > > > > "laurajo" <laurajo@xxxxxx> wrote in message > > news:1E6050E3-B08B-4910-95E9-F4848D8364CF@xxxxxx Quote: > >> 1. iv got VISTA home basic > >> 2. not sure what version it is, only downloaded it today...2.3.09 > >> 3. i dont get an error message just the header and blank email. it has my > >> pointerarrow with the 'waiting' circle, doesnt eventuate into anything. > >> 4. is with all messages > >> 5. iv got McAfee Anti Virus, yes is set to scan incoming/outgoing emails > >> thanks > >> > >> "Peter.R" wrote: > >> > >>> You both need to elaborate... > >>> > >>> 1) What is your Operating System? > >>> > >>> 2) What version of WLMail are you using? > >>> > >>> 3) What happens when you open a message? Do you get an error message? > >>> > >>> 4) Is this problem with *all* messages, or just some? > >>> > >>> 5) What antivirus program are you using, and is it set to scan > >>> incoming/outgoing e-mails? > >>> > >>> -- > >>> Cheers, > >>> Peter.R > >>> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) > >>> "There are more things in Heaven and earth, Horatio, than are dreamt of > >>> in your philosophy." - Shakespeare > >>> > >>> "laurajo" <laurajo@xxxxxx> wrote in message > >>> news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx > >>> > >>> > hello, i am having the exact some problem...surely someone knows? iv > >>> > rang > >>> > microsoft and they dont know. > >>> > > >>> > "BermyGee" wrote: > >>> > > >>> >> hello, does anyone know why i can not read any messages from my live > >>> >> mail, I > >>> >> can read the subjects but not the mail. > |
| My System Specs |
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03-02-2009
| #8 (permalink) |
| | Re: I cannot read my mail? There have been two builds of version 2009. Which build do you have? -- Ronald Sommer "laurajo" <laurajo@xxxxxx> wrote in message news:C943FE78-C084-499E-B362-91197EF57A4B@xxxxxx Quote: > yes, thats what i meant i downloaded it on 2nd march 09...lol. just > checked > and it is version 2009... so its the newest one > > "Ron Sommer" wrote: > Quote: >> 2.3.09 is today, 2nd of March 2009. >> -- >> Ronald Sommer >> >> "Gary VanderMolen" <gary@xxxxxx> wrote in message >> news:O2xRov3mJHA.4412@xxxxxx Quote: >> > Re #2, that can't be the correct version. >> > As in most Windows programs, click on Help, About, which will then >> > display the version number. >> > >> > -- >> > Gary VanderMolen, MS-MVP (Mail) >> > >> > >> > "laurajo" <laurajo@xxxxxx> wrote in message >> > news:1E6050E3-B08B-4910-95E9-F4848D8364CF@xxxxxx >> >> 1. iv got VISTA home basic >> >> 2. not sure what version it is, only downloaded it today...2.3.09 >> >> 3. i dont get an error message just the header and blank email. it has >> >> my >> >> pointerarrow with the 'waiting' circle, doesnt eventuate into >> >> anything. >> >> 4. is with all messages >> >> 5. iv got McAfee Anti Virus, yes is set to scan incoming/outgoing >> >> emails >> >> thanks >> >> >> >> "Peter.R" wrote: >> >> >> >>> You both need to elaborate... >> >>> >> >>> 1) What is your Operating System? >> >>> >> >>> 2) What version of WLMail are you using? >> >>> >> >>> 3) What happens when you open a message? Do you get an error message? >> >>> >> >>> 4) Is this problem with *all* messages, or just some? >> >>> >> >>> 5) What antivirus program are you using, and is it set to scan >> >>> incoming/outgoing e-mails? >> >>> >> >>> -- >> >>> Cheers, >> >>> Peter.R >> >>> (Windows Vista Home Premium with Windows Live Mail 2009 >> >>> 14.0.8064.0206) >> >>> "There are more things in Heaven and earth, Horatio, than are dreamt >> >>> of >> >>> in your philosophy." - Shakespeare >> >>> >> >>> "laurajo" <laurajo@xxxxxx> wrote in message >> >>> news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx >> >>> >> >>> > hello, i am having the exact some problem...surely someone knows? >> >>> > iv >> >>> > rang >> >>> > microsoft and they dont know. >> >>> > >> >>> > "BermyGee" wrote: >> >>> > >> >>> >> hello, does anyone know why i can not read any messages from my >> >>> >> live >> >>> >> mail, I >> >>> >> can read the subjects but not the mail. >> |
| My System Specs |
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03-05-2009
| #9 (permalink) |
| | Re: I cannot read my mail? Sorry for the delay in replying. We can't be sure what the problem is, but I suspect it may be a corrupt database. You could navigate to your WLMail Message Store* and open an e-mail message (.eml file) that you find within a sub-folder there. If an e-mail message opens that you could not open from within WLMail, that eliminates corruption of the e-mail message, and confirms that WLMail has not lost the ability to open messages. It also suggests that the database may be corrupt. In any case, I suggest that you first try a Repair Install of Windows Live Essentials through Control Panel->Programs and Features->Windows Live Essentials-> If that does not fix the problem, then try a Standard Uninstall/Reinstall of WLMail through Control Panel->Programs and Features->Windows Live Essentials-> Your accounts, messages and settings will be unaffected by the above two procedures. The next step would be to try a Complete Uninstall/Reinstall of WLMail as described at http://liveunplugged.spaces.live.com...90CA!226.entry *The blog at the above link will explain how to find your WLMail Message Store. -- Cheers, Peter.R (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare "laurajo" <laurajo@xxxxxx> wrote in message news:1E6050E3-B08B-4910-95E9-F4848D8364CF@xxxxxx Quote: > 1. iv got VISTA home basic > 2. not sure what version it is, only downloaded it today...2.3.09 > 3. i dont get an error message just the header and blank email. it has my > pointerarrow with the 'waiting' circle, doesnt eventuate into anything. > 4. is with all messages > 5. iv got McAfee Anti Virus, yes is set to scan incoming/outgoing emails > thanks > > "Peter.R" wrote: > Quote: >> You both need to elaborate... >> >> 1) What is your Operating System? >> >> 2) What version of WLMail are you using? >> >> 3) What happens when you open a message? Do you get an error message? >> >> 4) Is this problem with *all* messages, or just some? >> >> 5) What antivirus program are you using, and is it set to scan incoming/outgoing e-mails? >> >> -- >> Cheers, >> Peter.R >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare >> >> "laurajo" <laurajo@xxxxxx> wrote in message news:09CCC610-3737-4B13-98E6-104D22772C79@xxxxxx >> Quote: >> > hello, i am having the exact some problem...surely someone knows? iv rang >> > microsoft and they dont know. >> > >> > "BermyGee" wrote: >> > >> >> hello, does anyone know why i can not read any messages from my live mail, I >> >> can read the subjects but not the mail. |
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