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Vista - Cannot setup AOL or Yahoo mail with Windows Live Mail

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Old 03-10-2009   #1 (permalink)
TracyChicago


 
 

Cannot setup AOL or Yahoo mail with Windows Live Mail

I installed Windows Live Mail and have tried to set up both my AOL and Yahoo
(Yahoo Plus) email accounts. I get error messages with both. My hotmail
account is working fine.

The error message I get with Yahoo is:
Unable to send or receive messages for the Yahoo account. The connection to
the server has failed.
Server: 'pop.mail.yahoo.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Secure(SSL): No
Socket Error: 10060

The error message I get with AOL is:
Your IMAP command could not be sent to the server, due to non-network
errors. This could, for example, indicate a lack of memory on your system
Configuration:
Account: Aol (username)
Server: imap.aol.com
User name: (username)
Protocol: IMAP
Port: 143
Secure(SSL): 0
Code: 800ccc0e

Has anyone had this problem before? Is there some kind of initial setup I
need to do to Windows Live Mail to be able to add new email accounts?

Thank you!

My System SpecsSystem Spec
Old 03-10-2009   #2 (permalink)
Ildhund


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

Your settings are wrong. Here are the ones for Yahoo Plus:
http://help.yahoo.com/l/us/yahoo/mai...op/pop-14.html
and for bog-standard AOL:
http://postmaster.aol.com/imap/express.html

If you follow these slavishly, it should work. Good luck!
--
Noel

"TracyChicago" <TracyChicago@xxxxxx> wrote in
message news:855B16AA-4E2C-40E4-B45E-21404239B9AB@xxxxxx
Quote:

> I installed Windows Live Mail and have tried to set up both my AOL
> and Yahoo (Yahoo Plus) email accounts. I get error messages with
> both. My hotmail account is working fine.
>
> The error message I get with Yahoo is:
> Unable to send or receive messages for the Yahoo account. The
> connection to the server has failed.
> Server: 'pop.mail.yahoo.com'
> Windows Live Mail Error ID: 0x800CCC0E
> Protocol: POP3
> Secure(SSL): No
> Socket Error: 10060
>
> The error message I get with AOL is:
> Your IMAP command could not be sent to the server, due to
> non-network errors. This could, for example, indicate a lack of
> memory on your system
> Configuration:
> Account: Aol (username)
> Server: imap.aol.com
> User name: (username)
> Protocol: IMAP
> Port: 143
> Secure(SSL): 0
> Code: 800ccc0e
>
> Has anyone had this problem before? Is there some kind of initial
> setup I need to do to Windows Live Mail to be able to add new
> email accounts?
>
> Thank you!
My System SpecsSystem Spec
Old 03-10-2009   #3 (permalink)
TracyChicago


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

Thank you for the information! I got it to work for AOL! Unfortunately, it
did not fix my problem with Yahoo. I have updated the setting. Now the
error I get with Yahoo is:

Unable to send or receive messaged for the Yahoo (username) account. The
connection to the server has failed.
Server: 'plus.pop.mail.yahoo.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060

Any other suggestions?? Thank you!

"Ildhund" wrote:
Quote:

> Your settings are wrong. Here are the ones for Yahoo Plus:
> http://help.yahoo.com/l/us/yahoo/mai...op/pop-14.html
> and for bog-standard AOL:
> http://postmaster.aol.com/imap/express.html
>
> If you follow these slavishly, it should work. Good luck!
> --
> Noel
>
> "TracyChicago" <TracyChicago@xxxxxx> wrote in
> message news:855B16AA-4E2C-40E4-B45E-21404239B9AB@xxxxxx
Quote:

> > I installed Windows Live Mail and have tried to set up both my AOL
> > and Yahoo (Yahoo Plus) email accounts. I get error messages with
> > both. My hotmail account is working fine.
> >
> > The error message I get with Yahoo is:
> > Unable to send or receive messages for the Yahoo account. The
> > connection to the server has failed.
> > Server: 'pop.mail.yahoo.com'
> > Windows Live Mail Error ID: 0x800CCC0E
> > Protocol: POP3
> > Secure(SSL): No
> > Socket Error: 10060
> >
> > The error message I get with AOL is:
> > Your IMAP command could not be sent to the server, due to
> > non-network errors. This could, for example, indicate a lack of
> > memory on your system
> > Configuration:
> > Account: Aol (username)
> > Server: imap.aol.com
> > User name: (username)
> > Protocol: IMAP
> > Port: 143
> > Secure(SSL): 0
> > Code: 800ccc0e
> >
> > Has anyone had this problem before? Is there some kind of initial
> > setup I need to do to Windows Live Mail to be able to add new
> > email accounts?
> >
> > Thank you!
>
>
My System SpecsSystem Spec
Old 03-11-2009   #4 (permalink)
N. Miller


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

On Wed, 11 Mar 2009 14:20:49 -0500, Ron Sommer wrote:
Quote:

> On the "Advanced" tab, ensure that you have not selected "This Server
> Requires a Secure Connection (SSL)" under the Incoming (POP3) or Outgoing
> (SMTP) Port settings.
I am reasonably certain that Yahoo! is moving POP3 to work with port 995,
and requires selection of SSL. I don't have a U.S. paid account to play
with, but I do have a co-branded ISP account, and a free Yahoo! Japan
account. Both work with port 995 and SSL.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
My System SpecsSystem Spec
Old 03-11-2009   #5 (permalink)
TracyChicago


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

I am using Symantec. This is my company's laptop and all of the selections
on the "Internet E-mail Auto-Protect" page in Symantec are greyed out.
However, most are unchecked. I don't know if that tells you anything...

thanks!

"Gary VanderMolen" wrote:
Quote:

> Which antivirus are you running? With some of them you will need to turn
> email scanning off. For more on this see
>
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "TracyChicago" <TracyChicago@xxxxxx> wrote in message news:668875B8-D5A3-4ECA-B81D-4C79AB23922D@xxxxxx
Quote:

> > Thank you. I do have a paid Yahoo account. I reviewed the links you
> > provided and I have everything set up correctly, but it still doesn't work!
> > I'm still getting the same error. My hotmail and AOL are syncing with no
> > problems. I'm open to any other suggestions. Thanks!
> >
> > "Michael Santovec" wrote:
> >
Quote:

> >> Do you have a Paid Yahoo account?
> >>
> >> How to configure POP3 email client to send and receive Yahoo Mail
> >> http://help.yahoo.com/help/us/mail/pop/pop-03.html
> >> Errors Receiving Yahoo Mail via POP3 email client
> >> http://help.yahoo.com/help/us/mail/pop/pop-10.html
> >> Errors Sending Yahoo Mail via SMTP email client
> >> http://help.yahoo.com/help/us/mail/pop/pop-11.html
> >>
> >>
> >> --
> >>
> >> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
> >>
> >>
> >>
> >> "TracyChicago" <TracyChicago@xxxxxx> wrote in message
> >> news:20905A0E-51DC-469B-A724-7866F4A1450D@xxxxxx
> >> > Thank you for the information! I got it to work for AOL!
> >> > Unfortunately, it
> >> > did not fix my problem with Yahoo. I have updated the setting. Now
> >> > the
> >> > error I get with Yahoo is:
> >> >
> >> > Unable to send or receive messaged for the Yahoo (username) account.
> >> > The
> >> > connection to the server has failed.
> >> > Server: 'plus.pop.mail.yahoo.com'
> >> > Windows Live Mail Error ID: 0x800CCC0E
> >> > Protocol: POP3
> >> > Port: 995
> >> > Secure(SSL): Yes
> >> > Socket Error: 10060
> >> >
> >> > Any other suggestions?? Thank you!
> >> >
> >> > "Ildhund" wrote:
> >> >
> >> >> Your settings are wrong. Here are the ones for Yahoo Plus:
> >> >> http://help.yahoo.com/l/us/yahoo/mai...op/pop-14.html
> >> >> and for bog-standard AOL:
> >> >> http://postmaster.aol.com/imap/express.html
> >> >>
> >> >> If you follow these slavishly, it should work. Good luck!
> >> >> --
> >> >> Noel
> >> >>
> >> >> "TracyChicago" <TracyChicago@xxxxxx> wrote in
> >> >> message news:855B16AA-4E2C-40E4-B45E-21404239B9AB@xxxxxx
> >> >> > I installed Windows Live Mail and have tried to set up both my AOL
> >> >> > and Yahoo (Yahoo Plus) email accounts. I get error messages with
> >> >> > both. My hotmail account is working fine.
> >> >> >
> >> >> > The error message I get with Yahoo is:
> >> >> > Unable to send or receive messages for the Yahoo account. The
> >> >> > connection to the server has failed.
> >> >> > Server: 'pop.mail.yahoo.com'
> >> >> > Windows Live Mail Error ID: 0x800CCC0E
> >> >> > Protocol: POP3
> >> >> > Secure(SSL): No
> >> >> > Socket Error: 10060
> >> >> >
> >> >> > The error message I get with AOL is:
> >> >> > Your IMAP command could not be sent to the server, due to
> >> >> > non-network errors. This could, for example, indicate a lack of
> >> >> > memory on your system
> >> >> > Configuration:
> >> >> > Account: Aol (username)
> >> >> > Server: imap.aol.com
> >> >> > User name: (username)
> >> >> > Protocol: IMAP
> >> >> > Port: 143
> >> >> > Secure(SSL): 0
> >> >> > Code: 800ccc0e
> >> >> >
> >> >> > Has anyone had this problem before? Is there some kind of initial
> >> >> > setup I need to do to Windows Live Mail to be able to add new
> >> >> > email accounts?
> >> >> >
> >> >> > Thank you!
> >> >>
> >> >>
> >>
> >>
>
My System SpecsSystem Spec
Old 03-11-2009   #6 (permalink)
Ildhund


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

The settings page I posted yesterday gives the following:
Incoming Mail (POP3) Server: plus.pop.mail.yahoo.com (Use SSL, port:
995)
Outgoing Mail (SMTP) Server: plus.smtp.mail.yahoo.com (Use SSL,
port: 465, use authentication)
Account Name/Login Name: Your Yahoo! Mail ID (your email address
without the "@yahoo.com")
Email Address: Your Yahoo! Mail address (e.g., user@xxxxxx)
Password: Your Yahoo! Mail password

So, SSL all round and authentication to send. Another pitfall is the
Account Name - it /says/ 'without the @yahoo.com'.
--
Noel

"N. Miller" <anonymous@xxxxxx> wrote in message
news:1jj9paswcf08o.dlg@xxxxxx
Quote:

> On Wed, 11 Mar 2009 14:20:49 -0500, Ron Sommer wrote:
>
Quote:

>> On the "Advanced" tab, ensure that you have not selected "This
>> Server
>> Requires a Secure Connection (SSL)" under the Incoming (POP3) or
>> Outgoing
>> (SMTP) Port settings.
>
> I am reasonably certain that Yahoo! is moving POP3 to work with
> port 995,
> and requires selection of SSL. I don't have a U.S. paid account to
> play
> with, but I do have a co-branded ISP account, and a free Yahoo!
> Japan
> account. Both work with port 995 and SSL.
>
> --
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum
My System SpecsSystem Spec
Old 03-11-2009   #7 (permalink)
Ron Sommer


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

http://help.yahoo.com/l/us/yahoo/mai...op/pop-30.html
The above link must have a mistake on several of the email program setups,
because it says not to check SSL.
The main point is do not check any of the authentication settings on the
server tab.
--
Ronald Sommer

"Ildhund" <jnllb@xxxxxx> wrote in message
news:eEQZ9lpoJHA.4540@xxxxxx
Quote:

> The settings page I posted yesterday gives the following:
> Incoming Mail (POP3) Server: plus.pop.mail.yahoo.com (Use SSL, port: 995)
> Outgoing Mail (SMTP) Server: plus.smtp.mail.yahoo.com (Use SSL, port: 465,
> use authentication)
> Account Name/Login Name: Your Yahoo! Mail ID (your email address without
> the "@yahoo.com")
> Email Address: Your Yahoo! Mail address (e.g., user@xxxxxx)
> Password: Your Yahoo! Mail password
>
> So, SSL all round and authentication to send. Another pitfall is the
> Account Name - it /says/ 'without the @yahoo.com'.
> --
> Noel
>
> "N. Miller" <anonymous@xxxxxx> wrote in message
> news:1jj9paswcf08o.dlg@xxxxxx
Quote:

>> On Wed, 11 Mar 2009 14:20:49 -0500, Ron Sommer wrote:
>>
Quote:

>>> On the "Advanced" tab, ensure that you have not selected "This Server
>>> Requires a Secure Connection (SSL)" under the Incoming (POP3) or
>>> Outgoing
>>> (SMTP) Port settings.
>>
>> I am reasonably certain that Yahoo! is moving POP3 to work with port 995,
>> and requires selection of SSL. I don't have a U.S. paid account to play
>> with, but I do have a co-branded ISP account, and a free Yahoo! Japan
>> account. Both work with port 995 and SSL.
>>
>> --
>> Norman
>> ~Oh Lord, why have you come
>> ~To Konnyu, with the Lion and the Drum
>
My System SpecsSystem Spec
Old 03-11-2009   #8 (permalink)
Ildhund


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

Yes, I noticed that. Some pages there are clearly older than others.
It does say somewhere, though, that if you're having problems with
POP or SMTP to turn SSL off and use ports 110/25 or 587, so perhaps
that's what the OP should try next. Increasing the timeout wouldn't
hurt, either.
--
Noel

"Ron Sommer" <rsommer@xxxxxx> wrote in message
news:OUJqtaqoJHA.4372@xxxxxx
Quote:

> http://help.yahoo.com/l/us/yahoo/mai...op/pop-30.html
> The above link must have a mistake on several of the email program
> setups, because it says not to check SSL.
> The main point is do not check any of the authentication settings
> on the server tab.
> --
> Ronald Sommer
>
> "Ildhund" <jnllb@xxxxxx> wrote in message
> news:eEQZ9lpoJHA.4540@xxxxxx
Quote:

>> The settings page I posted yesterday gives the following:
>> Incoming Mail (POP3) Server: plus.pop.mail.yahoo.com (Use SSL,
>> port: 995)
>> Outgoing Mail (SMTP) Server: plus.smtp.mail.yahoo.com (Use SSL,
>> port: 465, use authentication)
>> Account Name/Login Name: Your Yahoo! Mail ID (your email address
>> without the "@yahoo.com")
>> Email Address: Your Yahoo! Mail address (e.g., user@xxxxxx)
>> Password: Your Yahoo! Mail password
>>
>> So, SSL all round and authentication to send. Another pitfall is
>> the Account Name - it /says/ 'without the @yahoo.com'.
>> --
>> Noel
>>
>> "N. Miller" <anonymous@xxxxxx> wrote in message
>> news:1jj9paswcf08o.dlg@xxxxxx
Quote:

>>> On Wed, 11 Mar 2009 14:20:49 -0500, Ron Sommer wrote:
>>>
>>>> On the "Advanced" tab, ensure that you have not selected "This
>>>> Server
>>>> Requires a Secure Connection (SSL)" under the Incoming (POP3)
>>>> or Outgoing
>>>> (SMTP) Port settings.
>>>
>>> I am reasonably certain that Yahoo! is moving POP3 to work with
>>> port 995,
>>> and requires selection of SSL. I don't have a U.S. paid account
>>> to play
>>> with, but I do have a co-branded ISP account, and a free Yahoo!
>>> Japan
>>> account. Both work with port 995 and SSL.
>>>
>>> --
>>> Norman
>>> ~Oh Lord, why have you come
>>> ~To Konnyu, with the Lion and the Drum
>>
My System SpecsSystem Spec
Old 03-12-2009   #9 (permalink)
N. Miller


 
 

Re: Cannot setup AOL or Yahoo mail with Windows Live Mail

On Wed, 11 Mar 2009 22:33:59 -0000, Ildhund wrote:
Quote:

> So, SSL all round and authentication to send. Another pitfall is the
> Account Name - it /says/ 'without the @yahoo.com'.
Indeed; SSL all around.

As for the authentication, I have successfully used just the name part, and
even Yahoo! Personal Profile IDs associated with accounts; except for the
co-branded ISP sub accounts. Those are not in the 'yahoo.com' domain, and
the domain name must be specified in order not to be confused with similar
user names in the 'yahoo.com' domain: I.e., I need to sign in as
'%User_ID%@pacbell.net' in order not to be confused with
'%User_ID%@yahoo.com', or any of the other legacy AT&T domain names.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
My System SpecsSystem Spec
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