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Vista - Lost attachments when drag/dropping in Windows Live Mail Desktop

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Old 03-15-2009   #1 (permalink)
Dale


 
 

Lost attachments when drag/dropping in Windows Live Mail Desktop

I have an MSN (hotmail) email address configured in Windows Live Mail Desktop
that I installed today (so it's the most current version).

Since opening many of the emails in my MSN account using Live Mail, I can no
longer open the attachments. There are no attachments shown for the emails
though the paperclip icon indicates the attachment should be there.

I have tried viewing the source of the email and find that the Base64
encoded data representing the attachment still exists in the email source.

I have tried forwarding the emails and when I forward there is no attachment
shown before sending the forward and in the received message where I
forwarded, the Base64 data is now gone.

When I open the emails in the Windows Live web client, the attachments still
exist. This is a good workaround for most of the emails but I have a big
problem with some of the emails:

Before realizing this problem existed, I had moved a bunch of saved emails
from the MSN folders to a second (POP3) email account by dragging/dropping in
Windows Live Mail Desktop. Those files no longer exist in the Live web
client. Where I copied them to, in the second email account, the message
source still shows the attachment data but when I view the message, there is
no attachment shown or link to open the attachment. For those messages I had
moved by dragging/dropping, it appears that the attachments could be lost
forever.

Does anyone know of a way to recover those attachments - and how can I get
Windows Live Mail Desktop to see the attachments?

Regards,

Dale


My System SpecsSystem Spec
Old 03-15-2009   #2 (permalink)
...winston


 
 

Re: Lost attachments when drag/dropping in Windows Live Mail Desktop

For existing messages with attachments.
Tools/Safety Options/Security/
- uncheck 'Do Not allow attachments to be saved or opened etc

--
...winston
ms-mvp mail

"Dale" <dale0973@xxxxxx> wrote in message news:3BD72913-0EAA-43B2-A831-AB078BBFE731@xxxxxx
Quote:

> I have an MSN (hotmail) email address configured in Windows Live Mail Desktop
> that I installed today (so it's the most current version).
>
> Since opening many of the emails in my MSN account using Live Mail, I can no
> longer open the attachments. There are no attachments shown for the emails
> though the paperclip icon indicates the attachment should be there.
>
> I have tried viewing the source of the email and find that the Base64
> encoded data representing the attachment still exists in the email source.
>
> I have tried forwarding the emails and when I forward there is no attachment
> shown before sending the forward and in the received message where I
> forwarded, the Base64 data is now gone.
>
> When I open the emails in the Windows Live web client, the attachments still
> exist. This is a good workaround for most of the emails but I have a big
> problem with some of the emails:
>
> Before realizing this problem existed, I had moved a bunch of saved emails
> from the MSN folders to a second (POP3) email account by dragging/dropping in
> Windows Live Mail Desktop. Those files no longer exist in the Live web
> client. Where I copied them to, in the second email account, the message
> source still shows the attachment data but when I view the message, there is
> no attachment shown or link to open the attachment. For those messages I had
> moved by dragging/dropping, it appears that the attachments could be lost
> forever.
>
> Does anyone know of a way to recover those attachments - and how can I get
> Windows Live Mail Desktop to see the attachments?
>
> Regards,
>
> Dale
>
My System SpecsSystem Spec
Old 03-15-2009   #3 (permalink)
Dale


 
 

Re: Lost attachments when drag/dropping in Windows Live Mail Deskt

Thanks, Winston, for the reply. I tried the setting you suggested and even
tried restarting Live Mail and still cannot see or open the attachments.

Oddly, and this was even before checking the setting, some of the emails do
have working attachments but about half are not working. The attachments are
Excel or PDF documents, or even jpg images. Some of each type are working
and some of each type are not working.

thanks,

Dale

"...winston" wrote:
Quote:

> For existing messages with attachments.
> Tools/Safety Options/Security/
> - uncheck 'Do Not allow attachments to be saved or opened etc
>
> --
> ...winston
> ms-mvp mail
>
> "Dale" <dale0973@xxxxxx> wrote in message news:3BD72913-0EAA-43B2-A831-AB078BBFE731@xxxxxx
Quote:

> > I have an MSN (hotmail) email address configured in Windows Live Mail Desktop
> > that I installed today (so it's the most current version).
> >
> > Since opening many of the emails in my MSN account using Live Mail, I can no
> > longer open the attachments. There are no attachments shown for the emails
> > though the paperclip icon indicates the attachment should be there.
> >
> > I have tried viewing the source of the email and find that the Base64
> > encoded data representing the attachment still exists in the email source.
> >
> > I have tried forwarding the emails and when I forward there is no attachment
> > shown before sending the forward and in the received message where I
> > forwarded, the Base64 data is now gone.
> >
> > When I open the emails in the Windows Live web client, the attachments still
> > exist. This is a good workaround for most of the emails but I have a big
> > problem with some of the emails:
> >
> > Before realizing this problem existed, I had moved a bunch of saved emails
> > from the MSN folders to a second (POP3) email account by dragging/dropping in
> > Windows Live Mail Desktop. Those files no longer exist in the Live web
> > client. Where I copied them to, in the second email account, the message
> > source still shows the attachment data but when I view the message, there is
> > no attachment shown or link to open the attachment. For those messages I had
> > moved by dragging/dropping, it appears that the attachments could be lost
> > forever.
> >
> > Does anyone know of a way to recover those attachments - and how can I get
> > Windows Live Mail Desktop to see the attachments?
> >
> > Regards,
> >
> > Dale
> >
>
My System SpecsSystem Spec
Old 03-16-2009   #4 (permalink)
...winston


 
 

Re: Lost attachments when drag/dropping in Windows Live Mail Deskt

Are you certain the messages were downloaded or moved from another email client. If the latter, are they intact in that client or
other system ?

--
...winston
ms-mvp mail

"Dale" <dale0973@xxxxxx> wrote in message news:B5F66E97-D85A-4D60-BF16-C75973F11262@xxxxxx
Quote:

> Thanks, Winston, for the reply. I tried the setting you suggested and even
> tried restarting Live Mail and still cannot see or open the attachments.
>
> Oddly, and this was even before checking the setting, some of the emails do
> have working attachments but about half are not working. The attachments are
> Excel or PDF documents, or even jpg images. Some of each type are working
> and some of each type are not working.
>
> thanks,
>
> Dale
>
> "...winston" wrote:
>
Quote:

>> For existing messages with attachments.
>> Tools/Safety Options/Security/
>> - uncheck 'Do Not allow attachments to be saved or opened etc
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "Dale" <dale0973@xxxxxx> wrote in message news:3BD72913-0EAA-43B2-A831-AB078BBFE731@xxxxxx
Quote:

>> > I have an MSN (hotmail) email address configured in Windows Live Mail Desktop
>> > that I installed today (so it's the most current version).
>> >
>> > Since opening many of the emails in my MSN account using Live Mail, I can no
>> > longer open the attachments. There are no attachments shown for the emails
>> > though the paperclip icon indicates the attachment should be there.
>> >
>> > I have tried viewing the source of the email and find that the Base64
>> > encoded data representing the attachment still exists in the email source.
>> >
>> > I have tried forwarding the emails and when I forward there is no attachment
>> > shown before sending the forward and in the received message where I
>> > forwarded, the Base64 data is now gone.
>> >
>> > When I open the emails in the Windows Live web client, the attachments still
>> > exist. This is a good workaround for most of the emails but I have a big
>> > problem with some of the emails:
>> >
>> > Before realizing this problem existed, I had moved a bunch of saved emails
>> > from the MSN folders to a second (POP3) email account by dragging/dropping in
>> > Windows Live Mail Desktop. Those files no longer exist in the Live web
>> > client. Where I copied them to, in the second email account, the message
>> > source still shows the attachment data but when I view the message, there is
>> > no attachment shown or link to open the attachment. For those messages I had
>> > moved by dragging/dropping, it appears that the attachments could be lost
>> > forever.
>> >
>> > Does anyone know of a way to recover those attachments - and how can I get
>> > Windows Live Mail Desktop to see the attachments?
>> >
>> > Regards,
>> >
>> > Dale
>> >
>>
My System SpecsSystem Spec
Old 03-21-2009   #5 (permalink)
Dale


 
 

Re: Lost attachments when drag/dropping in Windows Live Mail Deskt

I moved the messages from one account to the other by dragging/dropping in
Windows Live Mail. When I open the source or destination account using the
browser client for either account, the messages no longer exist. Now they
only exist on my local PC in the Windows Live Mail storage.

Regards,

Dale


"...winston" wrote:
Quote:

> Are you certain the messages were downloaded or moved from another email client. If the latter, are they intact in that client or
> other system ?
>
> --
> ...winston
> ms-mvp mail
>
> "Dale" <dale0973@xxxxxx> wrote in message news:B5F66E97-D85A-4D60-BF16-C75973F11262@xxxxxx
Quote:

> > Thanks, Winston, for the reply. I tried the setting you suggested and even
> > tried restarting Live Mail and still cannot see or open the attachments.
> >
> > Oddly, and this was even before checking the setting, some of the emails do
> > have working attachments but about half are not working. The attachments are
> > Excel or PDF documents, or even jpg images. Some of each type are working
> > and some of each type are not working.
> >
> > thanks,
> >
> > Dale
> >
> > "...winston" wrote:
> >
Quote:

> >> For existing messages with attachments.
> >> Tools/Safety Options/Security/
> >> - uncheck 'Do Not allow attachments to be saved or opened etc
> >>
> >> --
> >> ...winston
> >> ms-mvp mail
> >>
> >> "Dale" <dale0973@xxxxxx> wrote in message news:3BD72913-0EAA-43B2-A831-AB078BBFE731@xxxxxx
> >> > I have an MSN (hotmail) email address configured in Windows Live Mail Desktop
> >> > that I installed today (so it's the most current version).
> >> >
> >> > Since opening many of the emails in my MSN account using Live Mail, I can no
> >> > longer open the attachments. There are no attachments shown for the emails
> >> > though the paperclip icon indicates the attachment should be there.
> >> >
> >> > I have tried viewing the source of the email and find that the Base64
> >> > encoded data representing the attachment still exists in the email source.
> >> >
> >> > I have tried forwarding the emails and when I forward there is no attachment
> >> > shown before sending the forward and in the received message where I
> >> > forwarded, the Base64 data is now gone.
> >> >
> >> > When I open the emails in the Windows Live web client, the attachments still
> >> > exist. This is a good workaround for most of the emails but I have a big
> >> > problem with some of the emails:
> >> >
> >> > Before realizing this problem existed, I had moved a bunch of saved emails
> >> > from the MSN folders to a second (POP3) email account by dragging/dropping in
> >> > Windows Live Mail Desktop. Those files no longer exist in the Live web
> >> > client. Where I copied them to, in the second email account, the message
> >> > source still shows the attachment data but when I view the message, there is
> >> > no attachment shown or link to open the attachment. For those messages I had
> >> > moved by dragging/dropping, it appears that the attachments could be lost
> >> > forever.
> >> >
> >> > Does anyone know of a way to recover those attachments - and how can I get
> >> > Windows Live Mail Desktop to see the attachments?
> >> >
> >> > Regards,
> >> >
> >> > Dale
> >> >
> >>
>
My System SpecsSystem Spec
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