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| | #1 (permalink) |
| | Storage folders and Imported folders I've had a problem with Windows Live Mail since I started using it. I even uninstalled it and tried again but I continue to have the same problem. Under Storage folders, I get Imported Folder with a number in parenthases afterwards ie (325), they multiply like rabbits and I'm up to over 300....now do I stop this from hapening? Even deleting them is a nightmare because I have to do it one folder at a time. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Storage folders and Imported folders Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage folders/Imported Folder. -- ...winston ms-mvp mail "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx Quote: > I've had a problem with Windows Live Mail since I started using it. I even > uninstalled it and tried again but I continue to have the same problem. > Under Storage folders, I get Imported Folder with a number in parenthases > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now > do I stop this from hapening? Even deleting them is a nightmare because I > have to do it one folder at a time. |
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| | #3 (permalink) |
| | Re: Storage folders and Imported folders Windows Mail was pre-installed but yes I did install WLM after the fact - so your saying if I get rid of all the previous messages in Windows Mail that will solve the problem? Actually I switched to WLM because Windows Mail had almost the same problem only worded differently, it says 'recovered messages' instead of 'imported messages' I dont' think I can uninstall WM since it's part of Vista, correct? " ....winston" wrote: Quote: > Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). > Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage > folders/Imported Folder. > > > -- > ...winston > ms-mvp mail > > "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx Quote: > > I've had a problem with Windows Live Mail since I started using it. I even > > uninstalled it and tried again but I continue to have the same problem. > > Under Storage folders, I get Imported Folder with a number in parenthases > > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now > > do I stop this from hapening? Even deleting them is a nightmare because I > > have to do it one folder at a time. > |
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| | #4 (permalink) |
| | Re: Storage folders and Imported folders Hi, Liz. Quote: > Windows Mail was pre-installed but yes I did install WLM after the fact Windows versions. WLM is not an integral part of any OS; it must be installed later, now usually as a part of the Windows Live Essentials suite. (During the WLM beta, it was often installed without other Live components.) WLM and WM can - and usually do - exist side by side; we can use either or both in the same Vista installation. If we stop using WM, it just sits quietly on our hard drive. Quote: > your saying if I get rid of all the previous messages in Windows Mail that > will solve the problem? have no effect on the other. The usual practice is to install WLM and - since WM is already installed - let WLM Import all of the messages from WM's Message Store to that point. (As Winston already said.) These come into WLM's Imported Messages folder. (WM MAY also have an Imported Messages folder, since Vista, including WM, is often installed on a machine that previously had WinXP installed, including OE and the OE Store Folders, and WM's installation will automatically offer to Import the messages from OE. So we end up with a multi-generation rollup: from OE to WM to WLM.) (Outlook may get involved, too, but let's not get in over our heads here!) Recovered Items are different from Imported Messages. Sometimes WLM gets aborted - intentionally or accidentally - before it has a chance to "put away its toys" and do all its closing housekeeping chores, including indexing all its messages, The next time WLM starts, it has to do something with these un-indexed items, so it creates a Recovered Items folder and puts them there, perhaps also creating subfolders in Recovered items. Given enough computer idle time, WLM will eventually get all these Recovered items indexed and moved into the proper folders (and delete the many duplicate messages). But if it gets aborted again or otherwise interrupted in the midst of this process, the Message Store and indexes may get hopelessly tangled. :>( It can take a looong time for the mess to get straightened out; so long that sometimes we are tempted to delete the store, re-import older messages, and try to download newer messages again. RC -- R. C. White, CPA San Marcos, TX rc@xxxxxx Microsoft Windows MVP Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000 "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx Quote: > Windows Mail was pre-installed but yes I did install WLM after the fact - > so > your saying if I get rid of all the previous messages in Windows Mail that > will solve the problem? Actually I switched to WLM because Windows Mail > had > almost the same problem only worded differently, it says 'recovered > messages' > instead of 'imported messages' I dont' think I can uninstall WM since > it's > part of Vista, correct? " > > ...winston" wrote: > Quote: >> Did you install WLM after using a prior email client(e.g. Outlook >> Express, Windows Mail, etc). >> Upon installation WLM will seek and if found attempt to import a prior >> email clients messages and place them in the Storage >> folders/Imported Folder. >> >> >> -- >> ...winston >> ms-mvp mail >> >> "Liz" <Liz@xxxxxx> wrote in message >> news:47678169-3320-4B13-9653-23623F978E80@xxxxxx Quote: >> > I've had a problem with Windows Live Mail since I started using it. I >> > even >> > uninstalled it and tried again but I continue to have the same problem. >> > Under Storage folders, I get Imported Folder with a number in >> > parenthases >> > afterwards ie (325), they multiply like rabbits and I'm up to over >> > 300....now >> > do I stop this from hapening? Even deleting them is a nightmare >> > because I >> > have to do it one folder at a time. |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Storage folders and Imported folders I don't know...since I am only going by information provided by you(each post gives us a little more background) ![]() .....but with prior information presented in this thread, and RC's explanation, you should be able to determine if the messages in WLM Storage folders/Imported folder are the same messages present in Vista Windows Mail folders and determine the value of those Windows Mail messages still residing in Windows Mail. If important export the messages in Windows Mail to a jump drive or other folder for safekeeping(they can be dragged/dropped into WLM later if needed or opened by double clicking, then delete the messages in WM. -- ...winston ms-mvp mail "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx Quote: > Windows Mail was pre-installed but yes I did install WLM after the fact - so > your saying if I get rid of all the previous messages in Windows Mail that > will solve the problem? Actually I switched to WLM because Windows Mail had > almost the same problem only worded differently, it says 'recovered messages' > instead of 'imported messages' I dont' think I can uninstall WM since it's > part of Vista, correct? " > > ...winston" wrote: > Quote: >> Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). >> Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage >> folders/Imported Folder. >> >> >> -- >> ...winston >> ms-mvp mail >> >> "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx Quote: >> > I've had a problem with Windows Live Mail since I started using it. I even >> > uninstalled it and tried again but I continue to have the same problem. >> > Under Storage folders, I get Imported Folder with a number in parenthases >> > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now >> > do I stop this from hapening? Even deleting them is a nightmare because I >> > have to do it one folder at a time. >> |
My System Specs![]() |
| | #6 (permalink) |
| | Re: Storage folders and Imported folders My problem isn't that it's importing messages,it's that it 'tries' to import and comes up blank. I said I had over 300 folders, it's actually over 1,000 - each one has a number. I wish I could attach a screen shot! Each folder is just that, a 'folder' no messages at all! I can't delete them except individually which does me more good because it just produces more! "...winston" wrote: Quote: > I don't know...since I am only going by information provided by you(each post gives us a little more background) ![]() > > .....but with prior information presented in this thread, and RC's explanation, you should be able to determine if the messages in > WLM Storage folders/Imported folder are the same messages present in Vista Windows Mail folders and determine the value of those > Windows Mail messages still residing in Windows Mail. If important export the messages in Windows Mail to a jump drive or other > folder for safekeeping(they can be dragged/dropped into WLM later if needed or opened by double clicking, then delete the messages > in WM. > > > > > > -- > ...winston > ms-mvp mail > > "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx Quote: > > Windows Mail was pre-installed but yes I did install WLM after the fact - so > > your saying if I get rid of all the previous messages in Windows Mail that > > will solve the problem? Actually I switched to WLM because Windows Mail had > > almost the same problem only worded differently, it says 'recovered messages' > > instead of 'imported messages' I dont' think I can uninstall WM since it's > > part of Vista, correct? " > > > > ...winston" wrote: > > Quote: > >> Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). > >> Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage > >> folders/Imported Folder. > >> > >> > >> -- > >> ...winston > >> ms-mvp mail > >> > >> "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx > >> > I've had a problem with Windows Live Mail since I started using it. I even > >> > uninstalled it and tried again but I continue to have the same problem. > >> > Under Storage folders, I get Imported Folder with a number in parenthases > >> > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now > >> > do I stop this from hapening? Even deleting them is a nightmare because I > >> > have to do it one folder at a time. > >> > >> |
My System Specs![]() |
| | #7 (permalink) |
| | Re: Storage folders and Imported folders What prior email program was in use and how many messages and folders were present ? -- ...winston ms-mvp mail "Liz" <Liz@xxxxxx> wrote in message news:9CF01244-1607-4D9C-84D6-D519144DA271@xxxxxx Quote: > My problem isn't that it's importing messages,it's that it 'tries' to import > and comes up blank. I said I had over 300 folders, it's actually over 1,000 > - each one has a number. I wish I could attach a screen shot! > Each folder is just that, a 'folder' no messages at all! I can't delete > them except individually which does me more good because it just produces > more! > > "...winston" wrote: > Quote: >> I don't know...since I am only going by information provided by you(each post gives us a little more background) ![]() >> >> .....but with prior information presented in this thread, and RC's explanation, you should be able to determine if the messages >> in >> WLM Storage folders/Imported folder are the same messages present in Vista Windows Mail folders and determine the value of those >> Windows Mail messages still residing in Windows Mail. If important export the messages in Windows Mail to a jump drive or other >> folder for safekeeping(they can be dragged/dropped into WLM later if needed or opened by double clicking, then delete the >> messages >> in WM. >> >> >> >> >> >> -- >> ...winston >> ms-mvp mail >> >> "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx Quote: >> > Windows Mail was pre-installed but yes I did install WLM after the fact - so >> > your saying if I get rid of all the previous messages in Windows Mail that >> > will solve the problem? Actually I switched to WLM because Windows Mail had >> > almost the same problem only worded differently, it says 'recovered messages' >> > instead of 'imported messages' I dont' think I can uninstall WM since it's >> > part of Vista, correct? " >> > >> > ...winston" wrote: >> > >> >> Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). >> >> Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage >> >> folders/Imported Folder. >> >> >> >> >> >> -- >> >> ...winston >> >> ms-mvp mail >> >> >> >> "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx >> >> > I've had a problem with Windows Live Mail since I started using it. I even >> >> > uninstalled it and tried again but I continue to have the same problem. >> >> > Under Storage folders, I get Imported Folder with a number in parenthases >> >> > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now >> >> > do I stop this from hapening? Even deleting them is a nightmare because I >> >> > have to do it one folder at a time. >> >> >> >> |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Storage folders and Imported folders This is a new computer with Vista 64 bit on it - well new 4 months ago. It came with WM which is what I used until it started making folders (not the same ones as WLM) so I installed WLM and immediately these empty folders started being created by the programme. I gave up on WLM, uninstalled it, reinstalled it and the same problem exiss. These folders are directly under the Storage Folder header and I have to wade to the bottom to get to any of my mail that I moved to a folder that I made so it's quite a nuisance and I'd love to know how to stop this from happening. "...winston" wrote: Quote: > What prior email program was in use and how many messages and folders were present ? > > > -- > ...winston > ms-mvp mail > > "Liz" <Liz@xxxxxx> wrote in message news:9CF01244-1607-4D9C-84D6-D519144DA271@xxxxxx Quote: > > My problem isn't that it's importing messages,it's that it 'tries' to import > > and comes up blank. I said I had over 300 folders, it's actually over 1,000 > > - each one has a number. I wish I could attach a screen shot! > > Each folder is just that, a 'folder' no messages at all! I can't delete > > them except individually which does me more good because it just produces > > more! > > > > "...winston" wrote: > > Quote: > >> I don't know...since I am only going by information provided by you(each post gives us a little more background) ![]() > >> > >> .....but with prior information presented in this thread, and RC's explanation, you should be able to determine if the messages > >> in > >> WLM Storage folders/Imported folder are the same messages present in Vista Windows Mail folders and determine the value of those > >> Windows Mail messages still residing in Windows Mail. If important export the messages in Windows Mail to a jump drive or other > >> folder for safekeeping(they can be dragged/dropped into WLM later if needed or opened by double clicking, then delete the > >> messages > >> in WM. > >> > >> > >> > >> > >> > >> -- > >> ...winston > >> ms-mvp mail > >> > >> "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx > >> > Windows Mail was pre-installed but yes I did install WLM after the fact - so > >> > your saying if I get rid of all the previous messages in Windows Mail that > >> > will solve the problem? Actually I switched to WLM because Windows Mail had > >> > almost the same problem only worded differently, it says 'recovered messages' > >> > instead of 'imported messages' I dont' think I can uninstall WM since it's > >> > part of Vista, correct? " > >> > > >> > ...winston" wrote: > >> > > >> >> Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). > >> >> Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage > >> >> folders/Imported Folder. > >> >> > >> >> > >> >> -- > >> >> ...winston > >> >> ms-mvp mail > >> >> > >> >> "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx > >> >> > I've had a problem with Windows Live Mail since I started using it. I even > >> >> > uninstalled it and tried again but I continue to have the same problem. > >> >> > Under Storage folders, I get Imported Folder with a number in parenthases > >> >> > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now > >> >> > do I stop this from hapening? Even deleting them is a nightmare because I > >> >> > have to do it one folder at a time. > >> >> > >> >> > >> |
My System Specs![]() |
| | #9 (permalink) |
| | Re: Storage folders and Imported folders Zero Messages, over 1,000 empty folders:-) I still don't know how to fix this. I didn't import any messages into WLM, I started from scratch. Liz "...winston" wrote: Quote: > What prior email program was in use and how many messages and folders were present ? > > > -- > ...winston > ms-mvp mail > > "Liz" <Liz@xxxxxx> wrote in message news:9CF01244-1607-4D9C-84D6-D519144DA271@xxxxxx Quote: > > My problem isn't that it's importing messages,it's that it 'tries' to import > > and comes up blank. I said I had over 300 folders, it's actually over 1,000 > > - each one has a number. I wish I could attach a screen shot! > > Each folder is just that, a 'folder' no messages at all! I can't delete > > them except individually which does me more good because it just produces > > more! > > > > "...winston" wrote: > > Quote: > >> I don't know...since I am only going by information provided by you(each post gives us a little more background) ![]() > >> > >> .....but with prior information presented in this thread, and RC's explanation, you should be able to determine if the messages > >> in > >> WLM Storage folders/Imported folder are the same messages present in Vista Windows Mail folders and determine the value of those > >> Windows Mail messages still residing in Windows Mail. If important export the messages in Windows Mail to a jump drive or other > >> folder for safekeeping(they can be dragged/dropped into WLM later if needed or opened by double clicking, then delete the > >> messages > >> in WM. > >> > >> > >> > >> > >> > >> -- > >> ...winston > >> ms-mvp mail > >> > >> "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx > >> > Windows Mail was pre-installed but yes I did install WLM after the fact - so > >> > your saying if I get rid of all the previous messages in Windows Mail that > >> > will solve the problem? Actually I switched to WLM because Windows Mail had > >> > almost the same problem only worded differently, it says 'recovered messages' > >> > instead of 'imported messages' I dont' think I can uninstall WM since it's > >> > part of Vista, correct? " > >> > > >> > ...winston" wrote: > >> > > >> >> Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). > >> >> Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the Storage > >> >> folders/Imported Folder. > >> >> > >> >> > >> >> -- > >> >> ...winston > >> >> ms-mvp mail > >> >> > >> >> "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx > >> >> > I've had a problem with Windows Live Mail since I started using it. I even > >> >> > uninstalled it and tried again but I continue to have the same problem. > >> >> > Under Storage folders, I get Imported Folder with a number in parenthases > >> >> > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now > >> >> > do I stop this from hapening? Even deleting them is a nightmare because I > >> >> > have to do it one folder at a time. > >> >> > >> >> > >> |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Storage folders and Imported folders Start a support ticket WLM Support 1. Logon to http://account.live.com using your Windows Live ID, then cut and paste one the following urls to your browsers address bar, then press the enter key https://support.live.com/default.asp...=wlmaildesktop or https://support.live.com/eform.aspx?...top&ct=eformts 2. Click on the first item in the left hand pane FAQ List(e.g. click on How do I install and run WLM for the first time) then allow that item to load in the right hand pane 3. Look in lower right, click on 'Get more Help', allow that page to load 4. Click on 'Get Support', the e-form will load. Note..Logging on with your Live ID in step 1 at account.live.com should also ensure that your account's Full name and email address fields are automatically filled in on the e-form -- ...winston ms-mvp mail "Liz" <Liz@xxxxxx> wrote in message news:88722BC6-6CE3-467E-967A-7C5370215ADB@xxxxxx Quote: > Zero Messages, over 1,000 empty folders:-) I still don't know how to fix > this. I didn't import any messages into WLM, I started from scratch. > > Liz > > "...winston" wrote: > Quote: >> What prior email program was in use and how many messages and folders were present ? >> >> >> -- >> ...winston >> ms-mvp mail >> >> "Liz" <Liz@xxxxxx> wrote in message news:9CF01244-1607-4D9C-84D6-D519144DA271@xxxxxx Quote: >> > My problem isn't that it's importing messages,it's that it 'tries' to import >> > and comes up blank. I said I had over 300 folders, it's actually over 1,000 >> > - each one has a number. I wish I could attach a screen shot! >> > Each folder is just that, a 'folder' no messages at all! I can't delete >> > them except individually which does me more good because it just produces >> > more! >> > >> > "...winston" wrote: >> > >> >> I don't know...since I am only going by information provided by you(each post gives us a little more background) ![]() >> >> >> >> .....but with prior information presented in this thread, and RC's explanation, you should be able to determine if the >> >> messages >> >> in >> >> WLM Storage folders/Imported folder are the same messages present in Vista Windows Mail folders and determine the value of >> >> those >> >> Windows Mail messages still residing in Windows Mail. If important export the messages in Windows Mail to a jump drive or >> >> other >> >> folder for safekeeping(they can be dragged/dropped into WLM later if needed or opened by double clicking, then delete the >> >> messages >> >> in WM. >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> ...winston >> >> ms-mvp mail >> >> >> >> "Liz" <Liz@xxxxxx> wrote in message news:79D610A5-A73F-4D15-9B7F-185AB07046FF@xxxxxx >> >> > Windows Mail was pre-installed but yes I did install WLM after the fact - so >> >> > your saying if I get rid of all the previous messages in Windows Mail that >> >> > will solve the problem? Actually I switched to WLM because Windows Mail had >> >> > almost the same problem only worded differently, it says 'recovered messages' >> >> > instead of 'imported messages' I dont' think I can uninstall WM since it's >> >> > part of Vista, correct? " >> >> > >> >> > ...winston" wrote: >> >> > >> >> >> Did you install WLM after using a prior email client(e.g. Outlook Express, Windows Mail, etc). >> >> >> Upon installation WLM will seek and if found attempt to import a prior email clients messages and place them in the >> >> >> Storage >> >> >> folders/Imported Folder. >> >> >> >> >> >> >> >> >> -- >> >> >> ...winston >> >> >> ms-mvp mail >> >> >> >> >> >> "Liz" <Liz@xxxxxx> wrote in message news:47678169-3320-4B13-9653-23623F978E80@xxxxxx >> >> >> > I've had a problem with Windows Live Mail since I started using it. I even >> >> >> > uninstalled it and tried again but I continue to have the same problem. >> >> >> > Under Storage folders, I get Imported Folder with a number in parenthases >> >> >> > afterwards ie (325), they multiply like rabbits and I'm up to over 300....now >> >> >> > do I stop this from hapening? Even deleting them is a nightmare because I >> >> >> > have to do it one folder at a time. >> >> >> >> >> >> >> >> |
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