Vista - Can not create new mail or reply to mail

03-22-2009

I have a version of the Vundo Trojan. I was able to remove it.

Everything on the pc works correctly except for Windows Live Mail.

I can receive everything. It works fine, with ONE exception. I can not
create new mail or reply to mail.

When I click on new or reply, it opens the new window and this window
freezes the program. When I use Task Manager to close the new mail window,
it closes the entire Windows Live Mail program.

I have uninstalled Live Mail and reinstalled and also used repair.

Does anyone have any idea of why this is happening or what is causing it?
Perhaps during the Trojan clean out, possibly a registry file is missing?

(Although I thought by reinstalling, it would have replaced all missing files)

I am at a loss of how to repair this. Being unable to send mail, makes this
software not useable for me.

03-23-2009

I suggest that you try a Complete Uninstall/Reinstall as described at http://liveunplugged.spaces.live.com...90CA!226.entry

--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"Peach" <Peach@xxxxxx> wrote in message news:57E67E1B-A71C-4F03-9641-841633638524@xxxxxx

Quote:

> I have a version of the Vundo Trojan. I was able to remove it.
>
> Everything on the pc works correctly except for Windows Live Mail.
>
> I can receive everything. It works fine, with ONE exception. I can not
> create new mail or reply to mail.
>
> When I click on new or reply, it opens the new window and this window
> freezes the program. When I use Task Manager to close the new mail window,
> it closes the entire Windows Live Mail program.
>
> I have uninstalled Live Mail and reinstalled and also used repair.
>
> Does anyone have any idea of why this is happening or what is causing it?
> Perhaps during the Trojan clean out, possibly a registry file is missing?
>
> (Although I thought by reinstalling, it would have replaced all missing files)
>
> I am at a loss of how to repair this. Being unable to send mail, makes this
> software not useable for me.

03-22-2009	#1 (permalink)
Peach n/a posts	Can not create new mail or reply to mail I have a version of the Vundo Trojan. I was able to remove it. Everything on the pc works correctly except for Windows Live Mail. I can receive everything. It works fine, with ONE exception. I can not create new mail or reply to mail. When I click on new or reply, it opens the new window and this window freezes the program. When I use Task Manager to close the new mail window, it closes the entire Windows Live Mail program. I have uninstalled Live Mail and reinstalled and also used repair. Does anyone have any idea of why this is happening or what is causing it? Perhaps during the Trojan clean out, possibly a registry file is missing? (Although I thought by reinstalling, it would have replaced all missing files) I am at a loss of how to repair this. Being unable to send mail, makes this software not useable for me.
My System Specs

03-23-2009	#2 (permalink)
Peter.R n/a posts	Re: Can not create new mail or reply to mail I suggest that you try a Complete Uninstall/Reinstall as described at http://liveunplugged.spaces.live.com...90CA!226.entry -- Cheers, Peter.R (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206) "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare "Peach" <Peach@xxxxxx> wrote in message news:57E67E1B-A71C-4F03-9641-841633638524@xxxxxx Quote: > I have a version of the Vundo Trojan. I was able to remove it. > > Everything on the pc works correctly except for Windows Live Mail. > > I can receive everything. It works fine, with ONE exception. I can not > create new mail or reply to mail. > > When I click on new or reply, it opens the new window and this window > freezes the program. When I use Task Manager to close the new mail window, > it closes the entire Windows Live Mail program. > > I have uninstalled Live Mail and reinstalled and also used repair. > > Does anyone have any idea of why this is happening or what is causing it? > Perhaps during the Trojan clean out, possibly a registry file is missing? > > (Although I thought by reinstalling, it would have replaced all missing files) > > I am at a loss of how to repair this. Being unable to send mail, makes this > software not useable for me.
My System Specs

Similar Threads
Thread	Forum
Reply or forwarded mail icons not appearing in Windows Mail	Vista mail
Windows mail will not create, reply, forward etc.	Vista mail
CREATE MAIL, REPLY, FORWARD, SCREENS FROZEN WITH HEADER ONLY	Vista mail
Create Mail or Reply Screen very slow to appear	Vista mail
Not able to reply to email, Create mail OK	Vista mail