Vista - Replies are going to a different address.

When my son sends me an email he uses his regulare email address. However
when I go to reply to the msg, another email address comes up and my son does
not know where this address came from. What can I do. (What I do now is just
change the address to the right one, but I would like to get rid of the
address that is in error. My son has gone into his "replies section and hit
the "Dont Forward" button. but nothing happened
Any ideas?
--
DougBoy

I presume you are using WLMail as your email client program.

There is nothing more that YOU can do. You should continue to
correct the email address, every time you reply to your son's
emails.

Next time you open one of your son's emails, click on
File / Properties / Details / Message Source. Then, scroll down
through the headers to the section where you will find the
following lines:

From: ["Your son's name" <son@xxxxxx>]
To: ["Your Name" <yourname@xxxxxx_email_address>]
Subject: [Title]

Is there an additional "Reply-To:" line? If so, that is where
any replies will go (automatically).

I suspect that an incorrect "Reply-To:" address" is being added
to your son's outgoing emails. If so, the problem will affect
every message that he sends.

I don't know whether your son is using a web browser to send
emails (via a webmail interface, such as Hotmail). If so, he
should use his browser to sign into his mail account - and remove
the incorrect "Reply-To:" address from the account configuration.

On the other hand, he might be using an email client (such as
Outlook, Outlook Express, Windows Mail, or Windows Live Mail,
etc). If so, he should check the way the email account has been
configured on his local computer - and remove any incorrect
"Reply-To:" address.



"Doug" <Doug@xxxxxx> wrote in message
news:BB2DF415-BF5C-4AD6-8446-784B931B95CA@xxxxxx

Which email program is your son using? He needs to look at the "Reply address"
field of the properties of that account.
Also, you can verify where the problem is by pressing Ctrl+F3 while his
message is selected. That will show the "From" and "Reply-To" headers.

--
Gary VanderMolen, MS-MVP (Mail)


"Doug" <Doug@xxxxxx> wrote in message news:BB2DF415-BF5C-4AD6-8446-784B931B95CA@xxxxxx