Vista - RE: Live Mail not working.

I have been having this problem since Sunday. I've reinstalled WLM and it
will download a few messages and then I get the same error message again.
This is making me crazy. Jeannie

"Give Me" wrote:

Is the account accessible via http://mail.live.com ?

--
...winston
ms-mvp mail

"Jeannie" <Jeannie@xxxxxx> wrote in message news:F76817E4-7CEA-4062-8557-7050793E55E2@xxxxxx

please contact WLM support at http://support.live.com. i believe they have to do something on the backend since its 5102 error.

Troubleshoot synchronization errors 4102 and 5102: Unable to send or receive messages
When you try to sign in to send or receive an e-mail message, you may receive a synchronization error message with the error code
4102 or 5102 that states that Windows Live Mail is unable to send or receive messages. These errors may be caused by there being
too much traffic on the Hotmail servers, or by Windows Live Mail sending corrupted data to the servers. To troubleshoot the issues,
try the following:

Error 5102: Unable to send or receive messages
Your e-mail account is probably being migrated to a new server. This doesn't effect your e-mail or contacts in any way, and you
won't lose any data. Try again in a day or two. If the issue persists, contact Windows Live Mail Support.


WLM Support
1. Logon to http://account.live.com using your Windows Live ID, the cut and paste one the following urls to your browsers address
bar, the press the enter key
https://support.live.com/default.asp...=wlmaildesktop
or
https://support.live.com/eform.aspx?...top&ct=eformts

2. Click on the first item in the left hand pane FAQ List(e.g. click on How do I install and run WLM for the first time) then allow
that item to load in the right hand pane
3. Look in lower right, click on 'Get more Help', allow that page to load
4. Click on 'Get Support', the e-form will load.

Note..Logging one with your Live ID in step 1 at account.live.com should also ensure that your account's Full name and email
address fields are automatically filled in on the e-form



Hotmail Support
Hotmail Online Solutions Center
- requires creation of a username/pw that will also be linked to a Live ID
- Live ID username is **Not** visible to the public
- Do **Not** use the same password for the Solution Center Account that's used for your Live ID
FAQS
http://windowslivehelp.com/help.aspx
Home Page
http://windowslivehelp.com/Default.aspx
Solutions for Common Problems
http://windowslivehelp.com/solutions/
Hotmail Community Forums
http://windowslivehelp.com/community/Default.aspx



Hotmail Plus Support
https://support.live.com/default.asp...key=wlmailplus
- A Hotmail Plus(subscription/fee-based) account is entitled to:
Customer Service: Chat, Email and Phone Support
Technical Support: Email
or
https://support.live.com/default.asp...&wa=wsignin1.0
- signon and select from the options menu
or
https://support.live.com/signin.aspx...Key=wlmailplus
- click on 'Sign In', enter full username/password, select from the options menu



Windows Live ID Support
https://account.live.com/helpcentral...=en-us&lc=1033
1. Scroll to and click on 'How can I reset my password' or click any item in the Faq list
2. Look in the lower right and click on the option 'Get More Help'
3. Wait till the page loads, then click on 'Get Support'
- the eform should now load



--
...winston
ms-mvp mail

"naia" <guest@xxxxxx-email.com> wrote in message news:a6f5ee91c33e842d0e05b2fada03d970@xxxxxx-gateway.com...