Vista - Window Live Mail crash after update to the latest version

After updating to the latest version of Window Live mail via
http://download.live.com/wlmail, it crashes whenever I tried to open the mail
program. My system is XP SP3 and the latest version of Window Live Mail.
Please help.

here is the error message:

Sorry, something unexpected happened and Windows Live Mail must close. You
most recent changes may not saved.

Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.

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Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"slaulau" <slaulau@xxxxxx> wrote in message news:55625363-F042-4D53-A7AF-6FF1BFE4D3CA@xxxxxx

"slaulau" <slaulau@xxxxxx> wrote in message news:67482311-19F8-4F00-96D4-E2087224E43C@xxxxxx

I did that already. Uninstalled all the Microsoft Live Products... didn't
work. Still crashed.



"Peter.R" wrote:

If WLMail was uninstalled, how did you manage to get WLMail to crash if not present ?


--
...winston
ms-mvp mail

"slaulau" <slaulau@xxxxxx> wrote in message news:7B9DB4A9-4581-4A83-A15B-87EE5AC76AE3@xxxxxx

of course, I installed the WLMail again after uninstalled it.

"...winston" wrote:

If I ignored the first error, the WLM will run and eventually gives out
another error "Contacts failed to load. Window Live Mail is incorrectly
configured. please re-install".

Have you tried replacing the Contacts Store?

Follow this procedure to replace your Contacts Store for WLMail (and WLMessenger):

1. Close WLMail, WLMessenger, and other Windows Live applications.

2. Rename the 'Windows Live Contacts' folder* (by adding "(old)" to it) in the following location:

Vista & 7:
C:\Users\[UserName]\AppData\Local\Microsoft\Windows Live Contacts

XP:
C:\Documents and Settings\[UserName]\Local Settings\Application Data\Microsoft\Windows Live Contacts

The Contacts Stores will be replaced when you next restart WLMail, and your Windows Live Contacts will be downloaded and synchronised when you sign into Windows Live with your Windows Live ID.

If you are using the Default (non-live) Contacts Store, you will need to re-import your contacts.

*Note that the path to the 'Windows Live Contacts' folder, involves a hidden folder, so ensure "Show hidden files and folders" is checked under Folder Options in Windows Explorer.

--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
"There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare

"slaulau" <slaulau@xxxxxx> wrote in message newsBEE849B-8A30-42BE-A530-6FD3E66F9E72@xxxxxx

Hi Peter,

I tried that. I followed your direction and it didn't work. I even uninstall
the WLMail program and reinstall it, still got the same result. I am giving
up and using Outlook Express now.

Henry

"Peter.R" wrote:

Hello!

"slaulau" <slaulau@xxxxxx> wrote in message news:A2219159-6F39-46BC-B6F5-D7E570DC0C06@xxxxxxAFAIK uninstalling WLM does not delete messages and indexes in its store folder.
Maybe there was a problem when WLM automatically (why this is not optional?)
imported messages from OE6 ...

BTW, do you have enough space on disk - WLM does not check it

Regards, Roman