I just started getting an "unknown error has occurred" when I try to delete
any message in my inbox. Any ideas on how I can "uncorrupt" my inbox?

"Bob A Booey" <BobABooey@xxxxxx> wrote in message
news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx

> I just started getting an "unknown error has occurred" when I try to
> delete
> any message in my inbox. Any ideas on how I can "uncorrupt" my inbox?

system restore?
--
John the West Ham fan

housetrained@xxxxxx
<><

"Bob A Booey" <BobABooey@xxxxxx> wrote in message
news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx

> I just started getting an "unknown error has occurred" when I try
> to delete any message in my inbox. Any ideas on how I can
> "uncorrupt" my inbox?

What sort of account - POP3, IMAP or HTTP? If you're not sure,
right-click on the account name and select Properties. On the
Server(s) tab, the first line under Server Information will tell
you.

Meanwhile, try forcing a re-indexation of the database: go to [Tools

>] Options > Advanced > Maintenance and make sure that 'Compact the

database on shutdown' is selected with 'every n runs' set to 1. OK
your way out, select File > Work offline and then File > Close.
Answer Yes to the dialogue that appears. If you get an error message
at that stage, dismiss it, wait a minute and restart WLMail. Select
a different folder in the Folder pane, then File > Exit again (still
working offline).
--
Noel

System Restore does not fix the problem.

"housetrained" wrote:

> "Bob A Booey" <BobABooey@xxxxxx> wrote in message
> news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx

> > I just started getting an "unknown error has occurred" when I try to
> > delete
> > any message in my inbox. Any ideas on how I can "uncorrupt" my inbox?

>
> system restore?
> --
> John the West Ham fan
>
> housetrained@xxxxxx
> <><
>
>
>
>
>

1) It's a POP3 Server
2) Re-indexing of the database (per the below) doesn't seem to fix the
problem.
3) System Restore " " " "
4) Only my user account in WLMail is screwed up. Other users on the same
computer aren't having any problems.


"Ildhund" wrote:

> "Bob A Booey" <BobABooey@xxxxxx> wrote in message
> news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx

> > I just started getting an "unknown error has occurred" when I try
> > to delete any message in my inbox. Any ideas on how I can
> > "uncorrupt" my inbox?

>
> What sort of account - POP3, IMAP or HTTP? If you're not sure,
> right-click on the account name and select Properties. On the
> Server(s) tab, the first line under Server Information will tell
> you.
>
> Meanwhile, try forcing a re-indexation of the database: go to [Tools

> >] Options > Advanced > Maintenance and make sure that 'Compact the

> database on shutdown' is selected with 'every n runs' set to 1. OK
> your way out, select File > Work offline and then File > Close.
> Answer Yes to the dialogue that appears. If you get an error message
> at that stage, dismiss it, wait a minute and restart WLMail. Select
> a different folder in the Folder pane, then File > Exit again (still
> working offline).
> --
> Noel
>
>
>
>

Also, if I exit WLMail and try to restart it, nothing happens. I have to
reboot to get back in WLMail.


"Bob A Booey" wrote:

> 1) It's a POP3 Server
> 2) Re-indexing of the database (per the below) doesn't seem to fix the
> problem.
> 3) System Restore " " " "
> 4) Only my user account in WLMail is screwed up. Other users on the same
> computer aren't having any problems.
>
>
> "Ildhund" wrote:
>

> > "Bob A Booey" <BobABooey@xxxxxx> wrote in message
> > news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx

> > > I just started getting an "unknown error has occurred" when I try
> > > to delete any message in my inbox. Any ideas on how I can
> > > "uncorrupt" my inbox?

> >
> > What sort of account - POP3, IMAP or HTTP? If you're not sure,
> > right-click on the account name and select Properties. On the
> > Server(s) tab, the first line under Server Information will tell
> > you.
> >
> > Meanwhile, try forcing a re-indexation of the database: go to [Tools

> > >] Options > Advanced > Maintenance and make sure that 'Compact the

> > database on shutdown' is selected with 'every n runs' set to 1. OK
> > your way out, select File > Work offline and then File > Close.
> > Answer Yes to the dialogue that appears. If you get an error message
> > at that stage, dismiss it, wait a minute and restart WLMail. Select
> > a different folder in the Folder pane, then File > Exit again (still
> > working offline).
> > --
> > Noel
> >
> >
> >
> >

--- "Also, if I exit WLMail and try to restart it, nothing
happens." ---

That problem occurs, when WLMail has not closed down completely
and is still running in the background..

Advice at
http://groups.google.com/group/micro...774877ec?pli=1 -
suggests a possible cause.

The following workaround avoids the need to reboot. If you can't
restart WLMail, open Task Manager and go to "Processes". Select
wlmail.exe and end the Process.





"Bob A Booey" <BobABooey@xxxxxx> wrote in
message
news:F3B4277A-BFF9-476D-A127-1921D24CFF3B@xxxxxx

> Also, if I exit WLMail and try to restart it, nothing happens.
> I have to
> reboot to get back in WLMail.
>
>
> "Bob A Booey" wrote:
>

>> 1) It's a POP3 Server
>> 2) Re-indexing of the database (per the below) doesn't seem to
>> fix the
>> problem.
>> 3) System Restore " " "
>> "
>> 4) Only my user account in WLMail is screwed up. Other users
>> on the same
>> computer aren't having any problems.
>>
>>
>> "Ildhund" wrote:
>>

>> > "Bob A Booey" <BobABooey@xxxxxx> wrote in
>> > message
>> > news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx
>> > > I just started getting an "unknown error has occurred"
>> > > when I try
>> > > to delete any message in my inbox. Any ideas on how I can
>> > > "uncorrupt" my inbox?
>> >
>> > What sort of account - POP3, IMAP or HTTP? If you're not
>> > sure,
>> > right-click on the account name and select Properties. On
>> > the
>> > Server(s) tab, the first line under Server Information will
>> > tell
>> > you.
>> >
>> > Meanwhile, try forcing a re-indexation of the database: go
>> > to [Tools
>> > >] Options > Advanced > Maintenance and make sure that
>> > 'Compact the
>> > database on shutdown' is selected with 'every n runs' set to
>> > 1. OK
>> > your way out, select File > Work offline and then File >
>> > Close.
>> > Answer Yes to the dialogue that appears. If you get an error
>> > message
>> > at that stage, dismiss it, wait a minute and restart WLMail.
>> > Select
>> > a different folder in the Folder pane, then File > Exit
>> > again (still
>> > working offline).
>> > --
>> > Noel
>> >
>> >
>> >
>> >

"Bob Lucas" <bob@xxxxxx> wrote in message news:46CB1FFE-4845-4CD4-97A9-3BB38B452F41@xxxxxx

> The following workaround avoids the need to reboot. If you can't
> restart WLMail, open Task Manager and go to "Processes". Select
> wlmail.exe and end the Process.

Either could be risky, especially while a compaction of a corrupted
index was being done. I say always make sure that WLMail
is not writing then and wait until it is quiesced before killing the task.


---


....

> "Bob A Booey" <BobABooey@xxxxxx> wrote in
> message
> news:F3B4277A-BFF9-476D-A127-1921D24CFF3B@xxxxxx

>> Also, if I exit WLMail and try to restart it, nothing happens.

>> I have to reboot to get back in WLMail.

"Bob A Booey" <BobABooey@xxxxxx> wrote in message news:F8F68844-E23D-4B05-B53B-F0B4886BAD9A@xxxxxx

> I just started getting an "unknown error has occurred" when I try to delete
> any message in my inbox. Any ideas on how I can "uncorrupt" my inbox?

Try to find out how corrupt it is. E.g. for a start how many messages
does WLMail show there are in that folder with View Show All Messages?
Then navigate to the Inbox subdirectory and do a dir to see how many
messages there really are there.

BTW I'm not sure that just compacting the index actually resynchronizes
the message store. E.g. I had some message listed in my Drafts folder
which did not exist and those errors consistently survived multiple compactions
for months.

So I think that you could see your symptom (problems with "any message")
if the index was showing you that it had a bunch of messages in that folder
but when you actually do a dir in the subdirectory which implements that view
there are none (or perhaps they have been marked in some way to make them
undeletable.) Etc.


Good luck

Robert Aldwinckle
---